Acquia Status

Is acquia down?

Current Status: acquia is UP

We checked the official acquia status page for updates 1 min, 58 seconds ago.

Past acquia Incidents

Source: Official acquia status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-10-13 03:16 Acquia has detected a temporary service interruption in the Acquia ticketing system
critical
41 mins

This incident has been resolved.This incident has been resolved.

2025-09-16 17:31 NPM Package manager related product impact
critical
25 hrs, 52 mins

Acquia has restored full IDE functionality. At this time, all Acquia products are restored to full functionality...

2025-09-10 19:04 Acquia has detected a degradation for Log Streaming service
minor
48 hrs, 32 mins

We have successfully resolved the issue affecting log streaming in the Cloud UI. The fix has been deployed, and n...

2025-08-21 19:10 Acquia has detected service interruption in the Acquia Cloud IDEs
critical
2 hrs

Acquia has resolved the event that caused an interruption in services for Acquia Cloud IDEs. Customers should now...

2025-08-21 10:32 Acquia is investigating CDP Campaigns Failing to Push to Google Ads
minor
9 hrs, 19 mins

Acquia has identified and resolved the root cause of the issue that prevented CDP Campaigns from successfully pus...

2025-08-13 15:31 Acquia has detected impairment of services for Acquia Cloud Next applications
critical
1 hr, 57 mins

The underlying cause of the service interruption has been addressed. All affected services across Acquia Cloud Ne...

2025-07-28 14:14 Acquia has detected a temporary service interruption in Acquia Search services
major
4 hrs, 24 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-07-28 03:50 Acquia has detected an SSL certificate issue with customer authentication.
minor
7 hrs, 21 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-07-22 03:51 Acquia has detected an issue affecting Pipeline jobs.
minor
2 hrs, 45 mins

The underlying cause of the issue affecting pipeline jobs has been addressed. All services are operational at thi...

2025-07-14 06:00 Acquia has detected an issue affecting the log download on Acquia Cloud Next applications.
minor
2 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2025-07-02 08:15 Acquia is investigating a degradation of service for Acquia Cloud
minor
1 hr, 7 mins

The underlying cause of this service degradation has been addressed. The Acquia Cloud interface and all related s...

2025-06-27 16:40 Acquia Cloud Next (ACN) Performance Degradation
minor
5 hrs, 39 mins

The underlying cause of the Acquia Cloud Next (ACN) performance degradation in the affected regions (US-East, US-...

2025-06-23 16:04 Acquia has detected impairment of services for Acquia Cloud IDEs
critical
1 hr, 35 mins

The underlying cause of interruption affecting services for Acquia Cloud IDEs, has been addressed. All affected s...

2025-06-16 01:50 Acquia is experiencing difficulties with customers submitting support tickets.
major
10 hrs, 1 min

This incident has been resolved and Acquia Support systems are available now.This incident has been resolved and Acquia Support systems are available now.

2025-06-11 17:38 Acquia has detected a temporary service interruption in Acquia ID
major
48 mins

The underlying cause of this service interruption has been addressed. All issues related to Acquia ID services ha...

2025-06-05 13:34 Acquia has detected a temporary service interruption in the Acquia ticketing system
critical
1 hr, 45 mins

The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have...

2025-06-02 12:18 Acquia has detected partial interruption in Acquia Cloud Interface services
major
3 hrs, 1 min

The underlying cause of the issue that was preventing customers from switching or deploying code in the Acquia Cl...

2025-05-28 08:48 Acquia detected a brief service interruption affecting Acquia Cloud Next
none
0 second

Acquia Cloud Enterprise recently experienced a brief service interruption that impacted the availability of certa...

2025-05-20 19:57 Acquia CDP Unscheduled Maintenance: Prod GCP HUB UI Downtime
minor
5 hrs, 6 mins

The maintenance activity has been successfully completed, and no downtime was experienced during the process.The maintenance activity has been successfully completed, and no downtime was experienced during the process.

2025-05-07 14:38 Acquia has detected an interruption of service impacting Pipelines jobs for few customers
minor
2 hrs, 7 mins

The underlying cause of the issue preventing Pipelines jobs from completing has been addressed. All affected serv...

2025-04-30 13:19 Acquia Cloud IDE, Code Studio, and ACLI Downtime Following Acquia ID Release
major
4 hrs, 23 mins

The underlying cause of the service interruption impacting Acquia Cloud IDE, Acquia CLI, and Code Studio has been...

2025-04-30 11:49 [Scheduled] Acquia ID launching for Cloud Platform
maintenance
41 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-24 11:15 Acquia has detected an interruption of services impacting Acquia Customer Data Platform
critical
5 hrs, 3 mins

The underlying cause of interruption affecting services for Acquia Customer Data Platform hosted on the US GCP, h...

2025-04-24 08:55 Acquia has detected a temporary delay in task service for Acquia Cloud Next
minor
6 hrs, 9 mins

The issue affecting Task services for certain Acquia Cloud Next applications has been resolved, and all impacted ...

2025-04-23 23:21 Acquia has detected an interruption of service impacting Acquia Customer Data Platform
critical
1 hr, 4 mins

The underlying cause of interruption of service affecting login services for Acquia Customer Data Platform tenant...

2025-04-23 22:45 GCP Incident Notice: MSQL Server is Down
critical
19 mins

The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been ...

2025-04-23 12:31 Acquia has detected an interruption of service impacting Acquia Customer Data Platform
critical
3 hrs, 14 mins

The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been ...

2025-04-18 20:40 All SFMC campaigns are failing on the GCP environment
none
0 second

Acquia is currently investigating an issue affecting Salesforce Marketing Cloud Campaigns for all GCP customers. ...

2025-04-15 12:45 Acquia has detected an interruption of service impacting Pipelines jobs partially
minor
2 hrs, 42 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-04-14 02:28 Acquia has detected an interruption in service of Acquia Cloud UI
major
2 hrs, 33 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-04-07 15:31 Acquia has detected a temporary service interruption in the Acquia Support telephone system
minor
8 hrs, 45 mins

The customer-facing issue impacting Service Cloud case creation is effectively mitigated. All affected services h...

2025-03-19 18:00 CDP Service Disruption in AWS US Region Affecting Snowflake Workflows
minor
5 hrs

The underlying cause of the issue impacting CDP tenants in the AWS US region has been successfully resolved. All ...

2025-03-11 18:51 Performance and Loading Issues on EU Cloud Instances
none
1 hr, 6 mins

The underlying cause of the performance and loading issues on instances hosted in the EU cloud has been addressed...

2025-03-10 16:01 Acquia's Third-Party Email & Landing Page Builder Causing Delays in Campaign Studio's Email Builder ...
none
3 hrs, 44 mins

The underlying cause of the issue affecting the builder has been addressed. All affected services have been resto...

2025-03-05 16:33 Degradation in automated Daily Database backup services for Cloud Next applications
minor
3 hrs, 18 mins

The underlying cause of the issue preventing automated Daily database backup services to get triggered for Cloud ...

2025-03-05 06:29 Acquia is investigating Cloud Task delays for some customers
minor
3 hrs, 23 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-02-27 17:45 Acquia is investigating an issue impacting Pipelines jobs
none
1 hr, 26 mins

The underlying cause of the issue preventing Pipelines jobs from completing has been addressed. All affected serv...

2025-02-27 17:29 Acquia is investigating an issue with authentication into cloud.acquia.com.
none
1 hr, 6 mins

The underlying cause of issue impacting authentication into cloud.acquia.com has been addressed. All affected ser...

2025-02-11 17:11 Acquia has detected interruption of services for some Acquia Cloud Next applications
major
13 hrs, 24 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-02-07 02:02 Acquia has detected an interruption of service impacting Site Studio
major
2 hrs, 43 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-02-05 09:57 Acquia has detected a task service degradation for some Acquia Cloud applications
major
4 hrs, 40 mins

The underlying cause of this issue has been addressed. All affected services have been restored and are operation...

2025-02-03 15:39 Acquia has detected an interruption of service impacting CDP access on the EU environment.
major
21 hrs, 55 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2025-01-23 06:57 Acquia has detected an interruption of service impacting Code Studio
minor
2 hrs, 10 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored an...

2025-01-16 15:47 Acquia has detected an interruption of service impacting Drupal Cloud UI
minor
3 hrs, 49 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored an...

2025-01-16 13:35 Acquia has detected an interruption of service impacting Site studio
major
1 hr, 11 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2024-12-23 09:58 Acquia has detected an interruption of service for some Acquia Cloud Next applications
minor
4 hrs, 46 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2024-12-23 07:47 Acquia has detected an interruption of service impacting Pipelines jobs
major
10 hrs, 23 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2024-12-23 07:42 Acquia has detected an interruption of service for some Acquia Cloud Next applications
minor
43 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2024-12-20 07:28 Acquia has detected an interruption of service for some Acquia Cloud Next applications
minor
1 hr, 21 mins

The underlying cause of this service interruption has been addressed. All affected services have been restored. A...

2024-12-18 10:29 Acquia has detected a task service degradation for some Acquia Cloud applications
major
5 hrs, 33 mins

The underlying cause around degradation over Task services has been addressed. All affected services have been re...