Current Status: actionstep is UP
We checked the official actionstep status page for updates 2 mins, 13 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-30 16:30 | Performance Issues on AP-Southeast1.Actionstep | minor | 0 second | Our team has resolved a performance issue that resulted in slowness and delays when using particular aspects of t...read more |
| 2025-06-30 15:20 | Performance Issues on AP-Southeast1.Actionstep | none | 0 second | Our team are aware of a performance issue that is resulting in slowness and delays when using particular aspects ...read more |
| 2025-06-24 12:30 | Matter/Folder Duplication upon creation - all regions | minor | 3 hrs, 11 mins | We are reaching out to provide additional information regarding the folder duplication issue that occurred while ...read more |
| 2025-06-19 10:08 | Server Outage - ap-southeast-2 | major | 39 mins | We are writing to provide additional information regarding the outage that affected the Actionstep Practice Manag...read more |
| 2025-06-09 20:20 | UK - Server Outage (eu-west-1) | critical | 3 hrs, 12 mins | We are communicating to provide further details regarding the performance issues that impacted the UK Server (eu-...read more |
| 2025-05-16 09:52 | AP-Southeast-2 - Auckland Region Internet Outage | none | 6 hrs, 9 mins | It has been confirmed that this is an issue with a local Internet Service Provider (One NZ) and not with Actionst...read more |
| 2025-04-25 00:50 | UK - Server Outage (eu-west-1) | major | 1 hr, 48 mins | We are communicating to provide further information on the outage that affected the Actionstep platform on 24/04/...read more |
| 2025-04-22 21:38 | UK - Server Outage (eu-west-1) - 22/04/2025 | major | 1 hr, 50 mins | We are communicating to provide further information on the outage that affected the Actionstep platform on 22/04/...read more |
| 2025-04-09 22:24 | Performance issue on eu-west-1.actionstep | minor | 32 mins | We are communicating to provide further information on the performance issues that affected the Actionstep platfo...read more |
| 2025-03-27 11:51 | Issue Resolved - server outage 27/03/2025 | none | 0 second | We are communicating to provide information on the outage that affected Actionstep Customers on 27/03/2025 and co...read more |
| 2023-09-28 02:19 | ca-central-1 server Unexpected API Error (500) issues | major | 2 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-21 09:55 | General Widespread Issues | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-20 09:40 | Temporary server outage - ap-southeast-2 | major | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-19 09:45 | Temporary server outage | major | 6 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-19 09:44 | Temporary server outage | none | 0 second | One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will pro...read more |
| 2023-08-25 05:05 | US-East Slowness | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-13 02:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-12 21:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-12 21:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-12 18:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-12 14:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-08 15:09 | Email & Actions inaccessible | major | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-06 08:33 | Reported outage with Microsoft 365 servers | none | 43 hrs, 30 mins | It looks like Microsoft has everything under control. If you're still experiencing issues with Outlook calendars,...read more |
| 2023-04-27 10:59 | Southeast-2 server Unexpected API Error (500) issues | minor | 1 hr, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-26 09:01 | Southeast-2 server issuers | minor | 7 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-17 10:45 | Servers Bad Gateway Error | critical | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-06 16:18 | South-East Servers slowness | minor | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-06 11:59 | South-East Servers slowness | major | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-05 09:30 | [Scheduled] System Upgrade | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-17 06:45 | System slowness on US -East servers | minor | 8 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-13 10:38 | Issue viewing custom data collections/fields within a matter | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-23 11:43 | South-East Servers slowness | minor | 3 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-22 11:53 | South-East Servers slowness | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-18 03:52 | "500 internal server" error when we open up matters. | minor | 1 hr, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-10 08:59 | US West Coast slowness | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-05 02:33 | US East Coast Slowness | minor | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-02 05:39 | Issue creating task on step change | none | 7 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-18 09:53 | File Notes Error Message | none | 3 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-08 02:50 | US - East coast slowness | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-30 05:54 | West Coast Server Outage | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-29 06:57 | Degraded Services | minor | 5 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-14 04:20 | Slowness reported | minor | 25 mins | This incident has been resolved. Thank you for your patience!This incident has been resolved. Thank you for your patience! |
| 2022-06-13 10:11 | AU / NZ Slowness | major | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-04 02:30 | Partial Outages - US West | none | 0 second | We were alerted to small outages occurring on our infrastructure in US West at 2.30am (GMT+12). An initial invest...read more |
| 2022-03-29 14:14 | AU System Access/Slowness | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-19 16:58 | Net Documents Blank Screen | none | 5 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-08 10:47 | AWS US-EAST-1 System Slowness | minor | 11 hrs, 53 mins | This incident has now been resolved by Amazon Web Services and normal service has resumed. Thank you for your pat...read more |
| 2021-10-06 17:32 | Launchpad Server Issue | minor | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2021-10-05 12:49 | PDF Conversion Issue | none | 2 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-24 10:46 | Partial Outage - ANZ | major | 3 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |