Current Status: ActiveCampaign is UP
We checked the official ActiveCampaign status page for updates 3 mins, 47 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-23 09:07 | Delays to Link Tracking, Automations and Integrations | minor | 4 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-06 04:00 | [Scheduled] Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-01 05:02 | Intermittent 503 error codes | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 20:00 | [Scheduled] Reporting Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 10:34 | EUDC Accounts experiencing network issues on login | minor | 1 hr, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-20 09:08 | EU/APAC Region Contact Import Issue | minor | 6 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 20:00 | [Scheduled] Reporting upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-17 14:03 | API calls to api-us1.com domain are returning intermittent 503 error codes | major | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 20:00 | [Scheduled] Reporting Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-11 21:15 | Engineers are investigating an issue impacting accounts created after December 16th 2024. Plan modif... | major | 2 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-06 19:25 | Engineers have identified an issue that caused errors on some tracked links and automation delays of... | none | 3 hrs, 18 mins | This incident has been resolvedThis incident has been resolved |
| 2025-02-23 04:00 | [Scheduled] US Region Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 10:04 | Automation triggers not loading as expected | major | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-26 11:11 | Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investi... | none | 1 hr, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 08:15 | Engineers are investigating reports that tracked links are being incorrectly flagged as malicious by... | minor | 27 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-14 15:29 | Intermittent Issues accessing accounts | major | 9 mins | The issue was identified and a fix was implemented. This is now resolved and all platform services are again oper...read more |
| 2025-01-14 13:55 | Issues accessing accounts | major | 13 mins | This incident is now resolved. All services should be restored and operational.This incident is now resolved. All services should be restored and operational. |
| 2024-12-18 08:07 | Platform engineers have identified a delay in Automations processing of up to 90 minutes. Engineers ... | none | 4 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 19:03 | Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investi... | none | 6 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 06:23 | Delayed Campaigns Sent via Automations | major | 27 hrs, 20 mins | Engineers have verified the delayed campaigns have completed sending. This incident is now resolved.Engineers have verified the delayed campaigns have completed sending. This incident is now resolved. |
| 2024-11-30 09:29 | Platform engineers have identified a delay in Automations processing of up to 90 minutes. Engineers ... | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-30 07:45 | Hosted Internal API scaling issues | none | 0 second | Internal API has been scaled out and queue is being processed. Will continue to monitor until it is cleared.Internal API has been scaled out and queue is being processed. Will continue to monitor until it is cleared. |
| 2024-11-29 09:21 | Slow Page Loading Accessing ActiveCampaign | none | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 17:57 | Issue with logins via custom domains | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-08 09:19 | Automations and campaign sending delays | major | 1 hr, 6 mins | The fix has been validated. Automations and campaign sending have returned to normal operation.The fix has been validated. Automations and campaign sending have returned to normal operation. |
| 2024-11-06 20:03 | Zapier integration is experiencing connection errors | major | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-02 03:51 | "Customers attempting to login to ActiveCampaign are currently seeing 503 errors. Engineers are inve... | critical | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-10-03 15:00 | Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO ... | minor | 1 hr, 48 mins | Engineers restored log in issues for customers attempting to use SSO, as of 4:15pm CT. No further errors have bee...read more |
| 2024-09-16 01:36 | Engineers have identified a problem with partner login verification email delivery and are working t... | minor | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-11 16:19 | A Subset of ActiveCampaign accounts experiencing issues | major | 5 hrs, 50 mins | Engineers have resolved this issue.Engineers have resolved this issue. |
| 2024-08-31 21:05 | Customers attempting to log in using MFA see an error page with HTTP Code 500 | major | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-25 04:00 | [Scheduled] APAC Platform Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-25 02:00 | [Scheduled] US Platform Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-25 00:00 | [Scheduled] EU Platform Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-21 10:42 | ActiveCampaigns accounts being logged out. | minor | 94 hrs, 45 mins | This incident has been resolvedThis incident has been resolved |
| 2024-08-14 15:03 | ActiveCampaign Errors | major | 2 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-08-07 03:05 | Activecampaign.com is experiencing issues | minor | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 18:24 | Contact counts not loading when inserting a segment on the campaign summary page | major | 5 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-23 11:02 | Landing pages builder application cannot be loaded | minor | 0 second | Customers trying to load Landing Pages would have experienced an issue where the page did not load correctly and...read more |
| 2024-07-05 12:47 | Tracked links may redirect to a "Site can't be reached" status | major | 1 hr, 13 mins | This incident has been resolved. All links in campaigns are operating as expected.This incident has been resolved. All links in campaigns are operating as expected. |
| 2024-06-28 10:47 | Landing Page Editor | major | 8 hrs, 42 mins | Engineers have verified the issue is now resolved.Engineers have verified the issue is now resolved. |
| 2024-05-27 06:45 | Engineers have identified an issue that may result in delays in Automations processing and campaign ... | none | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-22 10:09 | Engineers have detected an issue that is preventing users from accessing reporting. | critical | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-15 10:38 | Resellers/Agencies unable to self-signup | major | 3 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-02 06:00 | [Scheduled] Planned upgrade of the Campaign Designer | maintenance | 1 hr, 20 mins | All work is completed and the designer is functioning normally.All work is completed and the designer is functioning normally. |
| 2024-04-29 18:08 | New customers cannot sign up for enterprise or professional plans | minor | 41 mins | Customers can just refresh the page and attempt again to succeed signing up.Customers can just refresh the page and attempt again to succeed signing up. |
| 2024-04-19 14:30 | Customer may be unable to load the email editor | minor | 52 mins | As of 435 PM EDT, engineers have verified the issue is resolved.As of 435 PM EDT, engineers have verified the issue is resolved. |
| 2024-04-19 11:37 | Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are be... | none | 3 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-15 21:30 | The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 respo... | major | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-14 21:00 | The Active Campaign Australian data center is currently experiencing an outage. Engineers are workin... | critical | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |