Current Status: adaptavist-cloud-apps is UP
We checked the official adaptavist-cloud-apps status page for updates 3 mins, 35 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-13 09:55 | Filters not syncing for some US customers | none | 0 second | We identified that for a period of two hours on Wednesday (21:00GMT to 23:00GMT) we failed to sync approximately ...read more |
| 2025-06-12 09:39 | Behaviours logs not loading. | none | 0 second | We have determined that there is an issue with a search index on a specific day, resulting in the inability to re...read more |
| 2025-06-11 05:30 | Failure to process events | critical | 1 hr | This incident has been resolved.This incident has been resolved. |
| 2025-06-11 05:30 | Failure to process events | none | 0 second | Due to internal error, external events failed to be processedDue to internal error, external events failed to be processed |
| 2025-06-10 15:00 | Script listeners and post functions with conditions were failing to evaluate the condition and did n... | none | 0 second | Still monitoringStill monitoring |
| 2025-04-24 14:00 | Unable to sync some filters due to change in behaviour of the "approximateLastUsed" property | major | 121 hrs | Atlassian has confirmed that the bug has now been resolved. If any of your filters are still not syncing automat...read more |
| 2025-04-20 10:30 | Filter syncing delays and timeouts | minor | 0 second | Filter syncing should now be operating normally.Filter syncing should now be operating normally. |
| 2025-04-08 11:30 | Delays and failures obtaining authentication tokens for Atlassian REST APIs | none | 0 second | Between 12:20 UTC and 16:00 UTC ScriptRunner for Jira Cloud, ScriptRunner for Confluence Cloud and Enhanced Searc...read more |
| 2025-04-01 14:45 | Enhanced Search filter sync delays: Some filters may show outdated data intermittently | minor | 1 hr, 23 mins | The filter sync issue was a false alarm. We have confirmed that filters are operating normally, and there are no ...read more |
| 2025-04-01 13:00 | Delays and timeouts during filter syncing | minor | 49 hrs, 42 mins | We have confirmed we are no longer seeing error logs in relation to this incident and are marking the incident as...read more |
| 2025-03-28 12:47 | Atlassian rate limiting causing product issues | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 14:30 | Internal authentication failures | none | 0 second | For 30mins our internal authentication service was operating with degraded performance. Approximately 2% of reque...read more |
| 2025-03-12 10:00 | Customers experiencing rate limiting issues | none | 18 mins | The rate-limiting cases have subsided, and the system is stable, so we're back to normal operation.The rate-limiting cases have subsided, and the system is stable, so we're back to normal operation. |
| 2025-03-10 09:00 | Delayed scripts execution | minor | 4 hrs, 50 mins | All services are back to normal.All services are back to normal. |
| 2025-02-26 09:07 | Script executions that are run as addon user are failing | critical | 52 mins | Services are back to normal operations.Services are back to normal operations. |
| 2025-02-17 09:23 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | critical | 3 mins | The issue was resolved at 16-Feb-2025 07:17 UTC and the application was back up. Script could not be run during t...read more |
| 2025-02-17 09:02 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | none | 0 second | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to issues with the datab...read more |
| 2025-01-29 09:57 | JQL Keyword syncs for customers data resident in the EU are being processed through the US | none | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-24 09:54 | We are experiencing issues with the script invocations reporting page in ScriptRunner Connect | none | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 11:35 | Failing to process events from Atlassian | minor | 15 mins | This incident has now been resolved, apologies for the inconvenience causedThis incident has now been resolved, apologies for the inconvenience caused |
| 2024-12-12 14:41 | Data residency switching for ScriptRunner - partial outage | minor | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 09:59 | We are investigating an issue with saving/updating Enhanced Search filters | major | 45 mins | We have now rolled back the change which caused the issue. The application should be working as expected now.We have now rolled back the change which caused the issue. The application should be working as expected now. |
| 2024-12-09 00:00 | Scheduled Jobs outage | major | 39 hrs, 11 mins | Scheduled Jobs are back to running as expected.Scheduled Jobs are back to running as expected. |
| 2024-12-02 21:47 | intermittent script execution | minor | 12 hrs, 43 mins | We have identified that the cause of this issue was due to infrastructure becoming overwhelmed due to an unusuall...read more |
| 2024-11-20 17:49 | Realm to Realm migrations not completing | major | 111 hrs, 24 mins | Migrations are now completing successfully. The impacted service is now fully operational.Migrations are now completing successfully. The impacted service is now fully operational. |
| 2024-11-11 10:11 | Escalation scripts and CQL jobs failing to run | major | 58 mins | This incident is now resolved, escalation service scripts configured to run as the addon user will now be working...read more |
| 2024-10-23 12:45 | Scripted fields service degradation | minor | 120 hrs, 37 mins | Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal ...read more |
| 2024-10-16 16:32 | Filters containing linkedIssuesOf and no other Enhanced Search functions may have had syncing issues... | none | 0 second | Earlier today, the Enhanced Search team deployed a change that may have halted filter syncing on certain filters ...read more |
| 2024-10-07 10:10 | Scripted fields executions failing for specific scripted field types | minor | 20 mins | Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal ...read more |
| 2024-09-27 11:33 | Scripted Fields not updating correctly | major | 31 mins | Issue has been resolved - fields will continue to be updated correctly and as expected.Issue has been resolved - fields will continue to be updated correctly and as expected. |
| 2024-09-26 19:30 | Script Executions Partial Outage - Failing For A Specific Event | major | 18 hrs | Issue is resolvedIssue is resolved |
| 2024-08-28 12:06 | Failures in Script Executions | minor | 7 hrs, 22 mins | Scripts should be executing normally.Scripts should be executing normally. |
| 2024-08-22 22:00 | Scheduled Jobs partial outage | minor | 20 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 08:01 | Behaviours app isn't installing or working as expected | major | 1 hr, 26 mins | We believe the latest changes we've made to the app have fixed the problems with installing the app. If you were ...read more |
| 2024-07-30 09:35 | Filter and search results may be out of date | minor | 3 hrs, 28 mins | Filters and search results should still be returning accurate information, so we are closing this incident. Pleas...read more |
| 2024-07-01 09:17 | Script Execution and Event Processing Failure | none | 2 hrs, 43 mins | We have resolved the issue, and the script executions are back to normal.We have resolved the issue, and the script executions are back to normal. |
| 2024-06-27 21:06 | Script Execution and Event Processing Failure | major | 15 hrs, 55 mins | We have resolved to issue and we can see there are no more delays in script executions.We have resolved to issue and we can see there are no more delays in script executions. |
| 2024-06-12 16:30 | Script listeners execution failing on incorrect issue binding | none | 16 hrs, 37 mins | The revert of the faulty change is done and the incident is resolved.The revert of the faulty change is done and the incident is resolved. |
| 2024-06-12 12:50 | Script execution failing on incorrect issue binding | none | 0 second | Script Listeners execution were failing on incorrect issue binding.Script Listeners execution were failing on incorrect issue binding. |
| 2024-05-29 09:57 | Some customers are experiencing problems when installing the Behaviours app | none | 48 hrs, 1 min | We have confirmed that Behaviour app installations that were previously affected by the storage bugs mentioned in...read more |
| 2024-05-15 14:30 | Filters containing only linkedIssuesOf might contain incorrect results | minor | 1 hr, 44 mins | We are confident that the issues relating to the search results of filters containing only linkedIssuesOf only fi...read more |
| 2024-04-25 10:58 | Enhanced Search Standalone search results may be out of date | minor | 8 mins | Search results should now be back up to date for Enhanced Search Standalone customers, so we are resolving this i...read more |
| 2024-04-24 14:16 | 504 gateway time-out errors | none | 5 hrs, 10 mins | Our monitoring is showing that request performance and success rates are back to normal since about 18:00 UTC. We...read more |
| 2024-04-19 15:21 | Script Executions failing across Confluence and Jira | critical | 3 mins | Incident now resolvedIncident now resolved |
| 2024-04-17 09:00 | Script Execution Failures | major | 0 second | Between 8:30 and 9:30 UTC we had an incident where scripts failed to execute This affected both ScriptRunner for...read more |
| 2024-04-15 20:00 | Temporary Script Execution Outage | none | 0 second | Some ScripRunner script executions did not run within a time window of 4 minutes from 21:15 - to 21:19 BST. Affe...read more |
| 2024-04-12 09:06 | Requests to settings endpoint failing during filter syncing | none | 3 hrs, 13 mins | We have detected the source of the issue, and we are now confident that it did not actually affect live productio...read more |
| 2024-04-11 13:44 | issuesInEpics not functioning correctly | none | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-05 09:05 | Customers scripts are failing to execute intermittently in EU region | minor | 4 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-29 19:34 | Scripted fields not executing for certain customers | minor | 0 second | We have rolled affected customers off of scripted fields custom fields. We are aiming to re-migrate them next wee...read more |