Current Status: adaptavist-cloud-apps is UP
We checked the official adaptavist-cloud-apps status page for updates 1 min, 56 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-15 08:40 | Behaviours installation intermittently failing | major | 296 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-13 09:52 | Latest behaviours logs not loading. | minor | 46 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-12 09:27 | ScriptRunner intermittent event triggered executions | minor | 47 hrs, 28 mins | This incident has been resolved. Script listeners and post functions should be operating normally.This incident has been resolved. Script listeners and post functions should be operating normally. |
| 2025-08-01 11:37 | Behaviours admin management not working | none | 71 hrs, 30 mins | This incident has been fully resolved. The root cause was an issue with Atlassian Forge infrastructure that affec...read more |
| 2025-07-31 15:57 | JQL Keywords sync not working for Enhanced Search customers | none | 0 second | We identified a bug were customers were unable to perform a JQL Keywords sync. A JQL Keywords sync is typically o...read more |
| 2025-07-30 11:40 | A number of proxy requests in US are failing due to an issue with infrastructure | major | 2 hrs, 17 mins | Rolling back the affected service fixed the issue. Number of healthy requests is back to the expected levels. S...read more |
| 2025-07-25 09:44 | Error: "Something went wrong" - ScriptRunner for Jira Cloud & Enhanced Search won't open | major | 71 hrs, 3 mins | ScriptRunner user interface is loading as expected for all customers after an update was rolled out starting on F...read more |
| 2025-07-18 16:00 | JQL Keywords sync not working for Enhanced Search customers | none | 0 second | We identified a bug were customers were unable to perform a JQL Keywords sync between 18th July 17:00 UTC and 28t...read more |
| 2025-07-16 10:18 | Delays in issue syncing meaning some filter results may be out of date | minor | 9 hrs, 10 mins | The backlog of events has now been processed and filter results should be accurate again. Thank you for your pati...read more |
| 2025-07-10 14:33 | Filter syncing maybe delayed for ScriptRunner customers | minor | 185 hrs, 44 mins | All issues with filter syncing have now been resolved. Thank you for your patience.All issues with filter syncing have now been resolved. Thank you for your patience. |
| 2025-07-09 07:54 | Filters containing only linkedIssuesOf not syncing after region migration | none | 0 second | We discovered that filters containing only linkedIssuesOf without any other Enhanced Search functions were not sy...read more |
| 2025-06-20 16:16 | Event service fails with 5XX error | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-06-20 15:39 | Filters in Enhanced Search standalone are synced less frequently than usual | minor | 33 mins | Fix has been deployed and filter synchronisation in Enhanced Search is working as expected again.Fix has been deployed and filter synchronisation in Enhanced Search is working as expected again. |
| 2025-06-19 13:41 | Unable to fetch workflow conditions or app settings | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-13 09:55 | Filters not syncing for some US customers | none | 0 second | We identified that for a period of two hours on Wednesday (21:00GMT to 23:00GMT) we failed to sync approximately ...read more |
| 2025-06-12 09:39 | Behaviours logs not loading. | none | 274 hrs, 6 mins | The Behaviours log search functionality has been restored and is currently operating stably. As part of the resol...read more |
| 2025-06-11 05:30 | Failure to process events | none | 0 second | Due to internal error, external events failed to be processedDue to internal error, external events failed to be processed |
| 2025-06-11 05:30 | Failure to process events | critical | 1 hr | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 15:00 | Script listeners and post functions with conditions were failing to evaluate the condition and did n... | none | 143 hrs | This incident has been resolved. Script listeners and post functions should be operating normally.This incident has been resolved. Script listeners and post functions should be operating normally. |
| 2025-04-29 15:00 | Unable to sync some filters due to change in behaviour of the "approximateLastUsed" property | none | 0 second | Apr 29, 15:00 UTCResolved - Atlassian has confirmed that the bug has now been resolved.If any of your filters are...read more |
| 2025-04-08 11:30 | Delays and failures obtaining authentication tokens for Atlassian REST APIs | none | 0 second | Apr 8, 11:30 UTCResolved - Between 12:20 UTC and 16:00 UTC ScriptRunner for Jira Cloud, ScriptRunner for Conflue...read more |
| 2025-04-04 11:00 | Filter syncing delays and timeouts | none | 0 second | Apr 4, 11:00 UTCResolved - Filter syncing should now be operating normally.Apr 4, 09:17 UTCMonitoring - We have...read more |
| 2025-04-03 14:42 | Delays and timeouts during filter syncing | none | 0 second | Apr 3, 14:42 UTCResolved - We have confirmed we are no longer seeing error logs in relation to this incident and...read more |
| 2025-04-01 16:08 | Enhanced Search filter sync delays: Some filters may show outdated data intermittently | none | 0 second | Apr 1, 16:08 UTCResolved - The filter sync issue was a false alarm. We have confirmed that filters are operating...read more |
| 2025-03-28 12:47 | Atlassian rate limiting causing product issues | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 14:30 | Internal authentication failures | none | 0 second | Mar 17, 14:30 UTCResolved - For 30mins our internal authentication service was operating with degraded performanc...read more |
| 2025-03-12 10:18 | Customers experiencing rate limiting issues | none | 0 second | Mar 12, 10:18 UTCResolved - The rate-limiting cases have subsided, and the system is stable, so we're back to nor...read more |
| 2025-03-10 13:50 | Delayed scripts execution | none | 0 second | Mar 10, 13:50 UTCResolved - All services are back to normal.Mar 10, 11:17 UTCMonitoring - We have applied a fix, ...read more |
| 2025-02-26 09:07 | Script executions that are run as addon user are failing | critical | 52 mins | Services are back to normal operations.Services are back to normal operations. |
| 2025-02-17 09:23 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | critical | 3 mins | The issue was resolved at 16-Feb-2025 07:17 UTC and the application was back up. Script could not be run during t...read more |
| 2025-02-17 09:02 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | none | 0 second | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to issues with the datab...read more |
| 2025-01-29 09:57 | JQL Keyword syncs for customers data resident in the EU are being processed through the US | none | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-24 09:54 | We are experiencing issues with the script invocations reporting page in ScriptRunner Connect | none | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 11:35 | Failing to process events from Atlassian | minor | 15 mins | This incident has now been resolved, apologies for the inconvenience causedThis incident has now been resolved, apologies for the inconvenience caused |
| 2024-12-12 14:41 | Data residency switching for ScriptRunner - partial outage | minor | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 09:59 | We are investigating an issue with saving/updating Enhanced Search filters | major | 45 mins | We have now rolled back the change which caused the issue. The application should be working as expected now.We have now rolled back the change which caused the issue. The application should be working as expected now. |
| 2024-12-09 00:00 | Scheduled Jobs outage | major | 39 hrs, 11 mins | Scheduled Jobs are back to running as expected.Scheduled Jobs are back to running as expected. |
| 2024-12-02 21:47 | intermittent script execution | minor | 12 hrs, 43 mins | We have identified that the cause of this issue was due to infrastructure becoming overwhelmed due to an unusuall...read more |
| 2024-11-20 17:49 | Realm to Realm migrations not completing | major | 111 hrs, 24 mins | Migrations are now completing successfully. The impacted service is now fully operational.Migrations are now completing successfully. The impacted service is now fully operational. |
| 2024-11-11 10:11 | Escalation scripts and CQL jobs failing to run | major | 58 mins | This incident is now resolved, escalation service scripts configured to run as the addon user will now be working...read more |
| 2024-10-23 12:45 | Scripted fields service degradation | minor | 120 hrs, 37 mins | Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal ...read more |
| 2024-10-16 16:32 | Filters containing linkedIssuesOf and no other Enhanced Search functions may have had syncing issues... | none | 0 second | Earlier today, the Enhanced Search team deployed a change that may have halted filter syncing on certain filters ...read more |
| 2024-10-07 10:10 | Scripted fields executions failing for specific scripted field types | minor | 20 mins | Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal ...read more |
| 2024-09-27 11:33 | Scripted Fields not updating correctly | major | 31 mins | Issue has been resolved - fields will continue to be updated correctly and as expected.Issue has been resolved - fields will continue to be updated correctly and as expected. |
| 2024-09-26 19:30 | Script Executions Partial Outage - Failing For A Specific Event | major | 18 hrs | Issue is resolvedIssue is resolved |
| 2024-08-28 12:06 | Failures in Script Executions | minor | 7 hrs, 22 mins | Scripts should be executing normally.Scripts should be executing normally. |
| 2024-08-22 22:00 | Scheduled Jobs partial outage | minor | 20 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 08:01 | Behaviours app isn't installing or working as expected | major | 1 hr, 26 mins | We believe the latest changes we've made to the app have fixed the problems with installing the app. If you were ...read more |
| 2024-07-30 09:35 | Filter and search results may be out of date | minor | 3 hrs, 28 mins | Filters and search results should still be returning accurate information, so we are closing this incident. Pleas...read more |
| 2024-07-01 09:17 | Script Execution and Event Processing Failure | none | 2 hrs, 43 mins | We have resolved the issue, and the script executions are back to normal.We have resolved the issue, and the script executions are back to normal. |