Current Status: adaptavist-cloud-apps is UP
We checked the official adaptavist-cloud-apps status page for updates 2 mins, 1 second ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-22 15:33 | Incident with the SR Confluence Cloud Script Listener Service | none | 6 hrs, 48 mins | Atlassian has deployed a fix to mitigate the webhooks problem, and we've verified that the Script Listener servic...read more |
| 2025-10-21 07:24 | AWS and Atlassian Major Outages Across Most Services and API's | none | 0 second | Between 20-21 October, Atlassian Cloud experienced a major service disruption due to an outage in AWS’s US-EAST-1...read more |
| 2025-09-29 21:30 | Atlassian webhooks lost due to AWS outage | major | 0 second | Between 2025-09-29 22:24 UTC and 2025-09-30 00:39 UTC in our US hosting region only the following apps were unabl...read more |
| 2025-09-25 16:00 | JCMA migrations reporting fialing on ScriptRunner side and reporting as 0% progress to customers | none | 93 hrs, 15 mins | We confirmed our earlier changes solved the problem reliably. The incident is closed and all migrations are opera...read more |
| 2025-09-22 09:02 | All in app documentation links are not working | none | 5 hrs, 7 mins | All in app help documentation for ScriptRunner for Jira Cloud is now available again. Therefore this incident has...read more |
| 2025-08-27 16:52 | Behaviours installation intermittently failing | none | 0 second | Aug 27, 16:52 UTCResolved - This incident has been resolved.Aug 19, 06:27 UTCMonitoring - A patch has been applie...read more |
| 2025-08-15 08:34 | Latest behaviours logs not loading. | none | 0 second | Aug 15, 08:34 UTCResolved - This incident has been resolved.Aug 14, 10:43 UTCMonitoring - Behaviours logs are now...read more |
| 2025-08-14 08:55 | ScriptRunner intermittent event triggered executions | none | 0 second | Aug 14, 08:55 UTCResolved - This incident has been resolved. Script listeners and post functions should be operat...read more |
| 2025-08-04 11:07 | Behaviours admin management not working | none | 0 second | Aug 4, 11:07 UTCResolved - This incident has been fully resolved. The root cause was an issue with Atlassian For...read more |
| 2025-07-31 15:57 | JQL Keywords sync not working for Enhanced Search customers | none | 0 second | We identified a bug were customers were unable to perform a JQL Keywords sync. A JQL Keywords sync is typically o...read more |
| 2025-07-30 13:57 | A number of proxy requests in US are failing due to an issue with infrastructure | none | 0 second | Jul 30, 13:57 UTCResolved - Rolling back the affected service fixed the issue. Number of healthy requests is back...read more |
| 2025-07-28 08:47 | Error: "Something went wrong" - ScriptRunner for Jira Cloud & Enhanced Search won't open | none | 0 second | Jul 28, 08:47 UTCResolved - ScriptRunner user interface is loading as expected for all customers after an update ...read more |
| 2025-07-18 16:00 | JQL Keywords sync not working for Enhanced Search customers | none | 0 second | Jul 18, 16:00 UTCResolved - We identified a bug were customers were unable to perform a JQL Keywords sync between...read more |
| 2025-07-18 08:17 | Filter syncing maybe delayed for ScriptRunner customers | none | 0 second | Jul 18, 08:17 UTCResolved - All issues with filter syncing have now been resolved. Thank you for your patience.Ju...read more |
| 2025-07-16 19:28 | Delays in issue syncing meaning some filter results may be out of date | none | 0 second | Jul 16, 19:28 UTCResolved - The backlog of events has now been processed and filter results should be accurate ag...read more |
| 2025-07-09 07:54 | Filters containing only linkedIssuesOf not syncing after region migration | none | 0 second | Jul 9, 07:54 UTCResolved - We discovered that filters containing only linkedIssuesOf without any other Enhanced ...read more |
| 2025-06-23 19:45 | Behaviours logs not loading. | none | 0 second | Jun 23, 19:45 UTCResolved - The Behaviours log search functionality has been restored and is currently operating ...read more |
| 2025-06-20 16:16 | Event service fails with 5XX error | none | 0 second | Jun 20, 16:16 UTCResolved - This incident has been resolved.Jun 20, 16:16 UTCResolved - This incident has been resolved. |
| 2025-06-20 16:12 | Filters in Enhanced Search standalone are synced less frequently than usual | none | 0 second | Jun 20, 16:12 UTCResolved - Fix has been deployed and filter synchronisation in Enhanced Search is working as exp...read more |
| 2025-06-19 14:17 | Unable to fetch workflow conditions or app settings | none | 0 second | Jun 19, 14:17 UTCResolved - This incident has been resolved.Jun 19, 13:57 UTCMonitoring - We have rolled back the...read more |
| 2025-06-16 14:00 | Script listeners and post functions with conditions were failing to evaluate the condition and did n... | none | 0 second | Jun 16, 14:00 UTCResolved - This incident has been resolved. Script listeners and post functions should be operat...read more |
| 2025-06-13 09:55 | Filters not syncing for some US customers | none | 0 second | Jun 13, 09:55 UTCResolved - We identified that for a period of two hours on Wednesday (21:00GMT to 23:00GMT) we f...read more |
| 2025-06-11 06:30 | Failure to process events | none | 0 second | Jun 11, 06:30 UTCResolved - This incident has been resolved.Jun 11, 05:30 UTCIdentified - Due to internal error, ...read more |
| 2025-06-11 05:30 | Failure to process events | none | 0 second | Due to internal error, external events failed to be processedDue to internal error, external events failed to be processed |
| 2025-04-29 15:00 | Unable to sync some filters due to change in behaviour of the "approximateLastUsed" property | none | 0 second | Apr 29, 15:00 UTCResolved - Atlassian has confirmed that the bug has now been resolved.If any of your filters are...read more |
| 2025-04-08 11:30 | Delays and failures obtaining authentication tokens for Atlassian REST APIs | none | 0 second | Apr 8, 11:30 UTCResolved - Between 12:20 UTC and 16:00 UTC ScriptRunner for Jira Cloud, ScriptRunner for Conflue...read more |
| 2025-04-04 11:00 | Filter syncing delays and timeouts | none | 0 second | Apr 4, 11:00 UTCResolved - Filter syncing should now be operating normally.Apr 4, 09:17 UTCMonitoring - We have...read more |
| 2025-04-01 14:45 | Enhanced Search filter sync delays: Some filters may show outdated data intermittently | minor | 1 hr, 23 mins | The filter sync issue was a false alarm. We have confirmed that filters are operating normally, and there are no ...read more |
| 2025-04-01 13:00 | Delays and timeouts during filter syncing | minor | 49 hrs, 42 mins | We have confirmed we are no longer seeing error logs in relation to this incident and are marking the incident as...read more |
| 2025-03-28 12:47 | Atlassian rate limiting causing product issues | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 14:30 | Internal authentication failures | none | 0 second | For 30mins our internal authentication service was operating with degraded performance. Approximately 2% of reque...read more |
| 2025-03-12 10:00 | Customers experiencing rate limiting issues | none | 18 mins | The rate-limiting cases have subsided, and the system is stable, so we're back to normal operation.The rate-limiting cases have subsided, and the system is stable, so we're back to normal operation. |
| 2025-03-10 09:00 | Delayed scripts execution | minor | 4 hrs, 50 mins | All services are back to normal.All services are back to normal. |
| 2025-02-26 09:07 | Script executions that are run as addon user are failing | critical | 52 mins | Services are back to normal operations.Services are back to normal operations. |
| 2025-02-17 09:23 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | critical | 3 mins | The issue was resolved at 16-Feb-2025 07:17 UTC and the application was back up. Script could not be run during t...read more |
| 2025-02-17 09:02 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | none | 0 second | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to issues with the datab...read more |
| 2025-01-29 09:57 | JQL Keyword syncs for customers data resident in the EU are being processed through the US | none | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-24 09:54 | We are experiencing issues with the script invocations reporting page in ScriptRunner Connect | none | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 11:35 | Failing to process events from Atlassian | minor | 15 mins | This incident has now been resolved, apologies for the inconvenience causedThis incident has now been resolved, apologies for the inconvenience caused |
| 2024-12-12 14:41 | Data residency switching for ScriptRunner - partial outage | minor | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 09:59 | We are investigating an issue with saving/updating Enhanced Search filters | major | 45 mins | We have now rolled back the change which caused the issue. The application should be working as expected now.We have now rolled back the change which caused the issue. The application should be working as expected now. |
| 2024-12-09 00:00 | Scheduled Jobs outage | major | 39 hrs, 11 mins | Scheduled Jobs are back to running as expected.Scheduled Jobs are back to running as expected. |
| 2024-12-02 21:47 | intermittent script execution | minor | 12 hrs, 43 mins | We have identified that the cause of this issue was due to infrastructure becoming overwhelmed due to an unusuall...read more |
| 2024-11-20 17:49 | Realm to Realm migrations not completing | major | 111 hrs, 24 mins | Migrations are now completing successfully. The impacted service is now fully operational.Migrations are now completing successfully. The impacted service is now fully operational. |
| 2024-11-11 10:11 | Escalation scripts and CQL jobs failing to run | major | 58 mins | This incident is now resolved, escalation service scripts configured to run as the addon user will now be working...read more |
| 2024-10-23 12:45 | Scripted fields service degradation | minor | 120 hrs, 37 mins | Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal ...read more |
| 2024-10-16 16:32 | Filters containing linkedIssuesOf and no other Enhanced Search functions may have had syncing issues... | none | 0 second | Earlier today, the Enhanced Search team deployed a change that may have halted filter syncing on certain filters ...read more |
| 2024-10-07 10:10 | Scripted fields executions failing for specific scripted field types | minor | 20 mins | Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal ...read more |
| 2024-09-27 11:33 | Scripted Fields not updating correctly | major | 31 mins | Issue has been resolved - fields will continue to be updated correctly and as expected.Issue has been resolved - fields will continue to be updated correctly and as expected. |
| 2024-09-26 19:30 | Script Executions Partial Outage - Failing For A Specific Event | major | 18 hrs | Issue is resolvedIssue is resolved |