Current Status: Alert Logic is UP
We checked the official Alert Logic status page for updates 4 mins, 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-18 21:00 | [Scheduled] Scheduled Maintenance to Fortra's Alert Logic | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-20 22:30 | [Scheduled] Scheduled Maintenance to Extended Endpoint Protection (EEP) | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-28 19:18 | Console Login Issues | none | 0 second | May 28, 14:18 CDTResolved - The issue affecting the Console has been resolved and all services should now be oper...read more |
| 2025-02-17 21:59 | Delayed Incident Generation | none | 0 second | Feb 17, 15:59 CSTResolved - The issue affecting incidents has been resolved and all services are operating normal...read more |
| 2024-08-24 16:00 | Scheduled Maintenance | none | 0 second | Aug 24, 11:00 CDTCompleted - The scheduled maintenance has been completed.Aug 24, 09:00 CDTIn progress - Schedule...read more |
| 2024-06-18 20:37 | Unavailability to Alert Logic PCI scanning | none | 0 second | Jun 18, 15:37 CDTResolved - The issue affecting PCI scanning has been resolved and all services are operating nor...read more |
| 2024-05-20 21:56 | Degradation to Alert Logic customer support systems | none | 0 second | May 20, 16:56 CDTResolved - This incident has been resolved.May 20, 16:19 CDTMonitoring - Alert Logic customers m...read more |
| 2024-05-17 07:07 | Issue affecting incidents | US-East | none | 0 second | May 17, 02:07 CDTResolved - After a period of monitoring, we can confirm that this issue is resolved.May 16, 16:1...read more |
| 2024-02-11 08:00 | Scheduled maintenance to Alert Logic reporting infrastructure | none | 0 second | Feb 11, 02:00 CSTCompleted - The scheduled maintenance has been completed.Feb 11, 00:00 CSTIn progress - Schedule...read more |
| 2023-11-30 21:53 | Alert Logic Console authentication issues | none | 0 second | Nov 30, 15:53 CSTResolved - The issue affecting the Alert Logic Console has been resolved. We apologize for any i...read more |
| 2023-11-08 16:27 | Degradation to asset visibility for US customers | none | 0 second | Nov 8, 10:27 CSTResolved - The issue affecting visibility into assets has been resolved and all services are ope...read more |
| 2023-10-02 17:00 | Impact to Network IDS appliances in all regions | none | 0 second | Oct 2, 12:00 CDTResolved - Following an extended period of monitoring, this incident is now resolved. If you exp...read more |
| 2023-09-25 17:34 | WAF configuration page not loading for MDR customers | US-East | none | 0 second | Sep 25, 12:34 CDTResolved - The issue affecting WAF configuration page has been resolved and all services are ope...read more |
| 2023-09-15 15:00 | Failed execution of scheduled PCI scans | US regions | none | 0 second | Sep 15, 10:00 CDTResolved - We experienced an issue regarding scheduled PCI scans that impacted some of our US-ba...read more |
| 2023-08-01 14:00 | Scheduled maintenance to Alert Logic log parsers | none | 0 second | Aug 1, 09:00 CDTCompleted - The scheduled maintenance has been completed.Aug 1, 07:00 CDTIn progress - Schedule...read more |
| 2023-07-25 19:38 | Degradation to the Alert Logic Console | none | 0 second | Jul 25, 14:38 CDTResolved - The Alert Logic Console is now functioning correctly. The incident is resolved.Jul 25...read more |
| 2023-07-20 11:45 | Impact to the EEP page in the Alert Logic Console | UK-West-1 | none | 0 second | Jul 20, 06:45 CDTResolved - The issue affecting the EEP Console for UK customers has been resolved and all servic...read more |
| 2023-07-10 21:33 | Degradation to health stats in the Alert Logic Console | none | 0 second | Jul 10, 16:33 CDTResolved - The issue affecting Assets health stats in the console has been resolved and all serv...read more |
| 2023-07-05 15:04 | Degradation to the Reports in the Alert Logic Console | All Regions | none | 0 second | Jul 5, 10:04 CDTResolved - The issue affecting reports in the Alert Logic Console has been resolved and all serv...read more |
| 2023-06-30 14:07 | Extended Endpoint Protection issue on Alert Logic backend | none | 0 second | Jun 30, 09:07 CDTResolved - The issue affecting EEP has been resolved and all services are operating normally. We...read more |
| 2023-06-13 21:18 | Alert Logic Console | All Regions | none | 0 second | Jun 13, 16:18 CDTResolved - Availability and functionality of the Alert Logic Console is now restored. The incide...read more |
| 2023-05-03 14:27 | Degradation to Extended Endpoint Protection (EEP) | US Regions | none | 0 second | May 3, 09:27 CDTResolved - The issue affecting the EEP product has been resolved and all services are operating ...read more |
| 2023-03-31 17:38 | Website Availability Issues | none | 0 second | Mar 31, 12:38 CDTResolved - The is now fully operational. Thank you for your patience during this time. If you ...read more |
| 2023-02-26 23:30 | Network Maintenance | US-West-1 | none | 0 second | Feb 26, 17:30 CSTCompleted - The scheduled maintenance has been completed.Feb 25, 13:00 CSTIn progress - Schedule...read more |
| 2023-02-26 03:36 | Major Incident - Unable to log into Alert Logic Console | All Regions | none | 0 second | Feb 25, 21:36 CSTResolved - Alert Logic Engineers have identified and corrected the problem. No data or informati...read more |
| 2023-01-28 14:00 | [Scheduled] Network Maintenance | US-West-1 | maintenance | 3 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-21 11:18 | New Agent Connections to IDS Appliances | All Regions | minor | 2 hrs, 33 mins | This incident is now resolved.This incident is now resolved. |
| 2022-08-23 10:46 | Alert Logic Console | minor | 4 hrs, 26 mins | This incident is now resolved.This incident is now resolved. |
| 2022-08-15 13:03 | Alert Logic Console Login Issues | major | 45 mins | Alert Logic Engineering teams have identified the root cause, applied the fix and all services have been verified...read more |
| 2022-08-13 15:00 | [Scheduled] Network Maintenance | UK-West | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-11 05:10 | Incidents not being displayed in the Console | US-East | minor | 1 hr, 12 mins | This incident is now resolved.This incident is now resolved. |
| 2022-07-29 14:13 | Degradation to Alert Logic Console | All Regions | minor | 38 mins | Alert Logic Console access and functionality has been restored in all regions. This incident is now resolved.Alert Logic Console access and functionality has been restored in all regions. This incident is now resolved. |
| 2022-07-28 08:50 | Incident data formatting | All regions | minor | 1 hr, 42 mins | This incident is now resolved. Incident details that were incorrectly rendered during the period of impact are no...read more |
| 2022-07-12 16:42 | Endpoint Protection Console | US-East | minor | 6 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-27 04:22 | Alert Logic Console | All Regions | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-21 02:12 | Alert Logic Support Site | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-17 10:41 | Alert Logic Console Topology Page | US-Regions | minor | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-16 13:19 | WAF Appliance Management | US-West | minor | 1 hr, 37 mins | This incident has been resolved. Customers in this region are now able to manage and configure in-line WAF Applia...read more |
| 2022-06-15 08:00 | [Scheduled] Scanning Maintenance in the US Regions | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-01 07:01 | [Scheduled] Scanning Maintenance in the UK-West Region | maintenance | 4 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-31 22:20 | Product Degradation | US-East-1 | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-30 20:00 | [Scheduled] Network Maintenance (Part 3) | US-West | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-03 09:24 | Alert Logic Support Emails | minor | 1 hr, 23 mins | This incident is now resolved. Customers can now continue to contact Alert Logic Support via the support@alertlog...read more |
| 2022-04-26 08:16 | Alert Logic Support Emails | minor | 52 mins | This incident is now resolved. Customers can now continue to contact Alert Logic Support via the support@alertlo...read more |
| 2022-04-23 20:00 | [Scheduled] Network Maintenance (Part 2) | US-West | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-22 20:00 | [Scheduled] Network Maintenance | US-West | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-09 20:01 | [Scheduled] Network Maintenance | US-West | maintenance | 6 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-07 09:38 | Alert Logic Console | All Regions | minor | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-28 03:30 | Health Statistics | US-East | minor | 5 hrs, 50 mins | This Incident is now resolved. Both statistical and health data are back to operational levels in US-East.This Incident is now resolved. Both statistical and health data are back to operational levels in US-East. |
| 2022-03-17 07:49 | Alert Logic Support Telephone Number | minor | 1 hr, 42 mins | This incident is now resolved. UK Customers can now continue to contact our Support Team by telephone on +44 203...read more |