Current Status: Alloy is UP
We checked the official Alloy status page for updates 5 mins, 3 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-28 23:00 | [Scheduled] Database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-21 04:30 | [Scheduled] Low impact database upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-20 03:15 | Increased API Errors - Cloud Provider Issues | critical | 20 hrs, 37 mins | As of 11:44 PM ET, the webhook backlog has been fully processed, and real-time webhook processing has been restor...read more |
| 2025-10-17 18:07 | Integration Downtime: ComplyAdvantage | minor | 12 mins | Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 6:0...read more |
| 2025-10-17 15:44 | Integration Downtime: Iovation | minor | 3 hrs, 25 mins | Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 7:0...read more |
| 2025-10-08 16:12 | Integration Downtime: EquifaxXML | minor | 1 hr, 29 mins | Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:4...read more |
| 2025-10-08 16:12 | Integration Downtime: GBG ExpectID | minor | 1 hr, 28 mins | Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:4...read more |
| 2025-10-08 16:11 | Integration Downtime: LexisNexis InstantID, InstantIDBusinessV2, Enhanced Person Search, AccurintPer... | minor | 1 hr, 30 mins | Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:4...read more |
| 2025-09-29 13:40 | MFA Codes Not Delivering via SMS | minor | 36 mins | Our SMS vendor has confirmed that around 11:43 AM ET, there were SMS delivery delays when sending messages To T-m...read more |
| 2025-09-21 00:00 | Integration Downtime: Qualifile | minor | 0 second | We have detected that calls to Qualifile were failing from 12:01AM ET due to a Qualifile maintenance window. We a...read more |
| 2025-09-19 14:13 | Investigating Login Issues | minor | 22 hrs, 19 mins | We are resolving this incident after affected customers confirmed that updating their allowlisted domain .*alloy....read more |
| 2025-09-10 14:55 | Spike in authentication errors | minor | 54 mins | We’ve resolved the issue that was causing the 403 errors, and our systems have returned to normal operations. Tha...read more |
| 2025-08-30 06:30 | [Scheduled] Database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-21 14:36 | Integration Downtime: Iovation | minor | 2 hrs, 32 mins | Our monitoring confirms that Iovation processing has returned to normal. We have not observed any timeout errors ...read more |
| 2025-08-20 10:37 | Integration Downtime: ComplyAdvantage | none | 0 second | Between 10:37 AM ET and 12:12 PM ET, requests to ComplyAdvantage had a 206 error, causing evaluations running thi...read more |
| 2025-08-13 18:26 | API Downtime | critical | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2025-08-13 18:02 | API Degradation - Integrations | major | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-08 09:55 | Integration Downtime: Iovation | minor | 21 mins | Iovation failures resolved at 9:52 AM EDT. Any applications that failed during this time can be re-run.Iovation failures resolved at 9:52 AM EDT. Any applications that failed during this time can be re-run. |
| 2025-08-07 04:30 | [Scheduled] Database maintenance | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 12:37 | API Third-Party Integration Downtime | critical | 11 mins | An interprocess communication issue resulted in a period of increased API latency and downtime from 12:28 to 12:4...read more |
| 2025-07-30 06:00 | Database upgrade | none | 0 second | Jul 30, 02:00 EDTCompleted - The scheduled maintenance has been completed.Jul 30, 01:30 EDTIn progress - Schedule...read more |
| 2025-07-24 22:34 | Fraud Attack Radar Delay | none | 0 second | Jul 24, 18:34 EDTResolved - The incident is now resolved, thank you for your patience.Jul 18, 16:24 EDTIdentified...read more |
| 2025-07-24 16:32 | Applications Failing to Load with "Something Went Wrong" Error | none | 0 second | Jul 24, 12:32 EDTResolved - The issue that caused some applications to fail to load and display a “Something Went...read more |
| 2025-07-03 17:39 | West Coast Agents Reporting They Can't Access the Dashboard – AWS CORS Issue | none | 0 second | Jul 3, 13:39 EDTResolved - A fix has been released, and we’ve received confirmation from affected users that the...read more |
| 2025-06-17 02:30 | [Investigating] Delays in Application Queue Updates and Missing Evaluations | none | 0 second | Jun 16, 22:30 EDTResolved - The system has recovered.Jun 16, 22:03 EDTMonitoring - System is now recovering. We a...read more |
| 2025-06-13 10:20 | Database maintenance | none | 0 second | Jun 13, 06:20 EDTCompleted - The scheduled maintenance has been completed.Jun 13, 06:00 EDTIn progress - Schedule...read more |
| 2025-06-12 15:22 | Increased API and Dashboard Errors | minor | 0 second | We are actively monitoring the situation as it evolves. We will continue to provide updates as more information b...read more |
| 2025-06-11 14:37 | Degraded Dashboard Performance | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 09:00 | Degraded SDK performance | minor | 34 mins | Incident has been resolved.Incident has been resolved. |
| 2025-05-22 19:32 | Degraded Dashboard Performance | none | 1 min | The issue has been fully resolved, and all functionality has been restored to normal operations. A postmortem wil...read more |
| 2025-05-22 17:22 | Degraded Dashboard Performance | none | 0 second | We have received reports of performance degradation with the Alloy dashboard. We are investigating this as a matt...read more |
| 2025-05-22 11:18 | Increased API Errors | none | 7 mins | A faulty API deployment caused timeout-related issues. The incident was identified at 11:01 AM and resolved by re...read more |
| 2025-05-21 15:50 | Degraded Dashboard Performance | none | 0 second | We received reports of performance degradation affecting the Alloy dashboard between 15:34 EDT and 15:50 EDT. The...read more |
| 2025-03-11 10:32 | Increased API Errors | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 04:00 | [Scheduled] Database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 16:30 | QualiFile integration outage | minor | 17 hrs, 50 mins | QualiFile failures ceased at 8:30 AM EST. Any applications that failed during this time can be re-run. For addit...read more |
| 2024-12-24 19:11 | Socure3 Integration Error Rate Increase | minor | 1 hr, 46 mins | The incident has been reported resolved by Socure and Alloy has confirmed.The incident has been reported resolved by Socure and Alloy has confirmed. |
| 2024-12-19 12:28 | Intermittent latencies with Alloy API are being investigated | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 11:10 | SDK Unavailable for a few minutes | critical | 0 second | The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12.The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12. |
| 2024-12-02 14:13 | Evaluation Page is Not Loading | major | 0 second | A code release at 2:13 PM EST caused our evaluations page to not load. We rolled back the release to resolve the ...read more |
| 2024-11-21 13:16 | Increased Socure Service Errors | minor | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 10:43 | Degraded Dashboard Performance | minor | 0 second | We experienced a service degradation at 10:34 am EST on the evaluation page of the Alloy dashboard. To restore fu...read more |
| 2024-09-20 11:16 | Issues loading dashboard | major | 3 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-13 05:30 | [Scheduled] Database maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 15:06 | Elevated errors on Transaction Evaluations | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-30 22:00 | [Scheduled] Low impact database upgrade | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-26 12:50 | Production API Error Elevation | major | 5 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-12 11:26 | Latency and unavailability for API and Dashboard | major | 3 hrs, 12 mins | We have identified and fully addressed the root cause of the unavailability. The system is fully stable.We have identified and fully addressed the root cause of the unavailability. The system is fully stable. |
| 2024-06-12 11:11 | API Downtime | major | 0 second | not setnot set |
| 2024-06-12 08:12 | Transactions evaluation latency | minor | 2 hrs, 33 mins | Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated.Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated. |