Alloy Status

Is Alloy down?

Current Status: Alloy is UP

We checked the official Alloy status page for updates 4 mins, 14 seconds ago.

Past Alloy Incidents

Source: Official Alloy status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-30 05:30 Database upgrade
none
0 second

THIS IS A SCHEDULED EVENT Jul 30, 01:30 - 02:00 EDTJun 6, 15:43 EDTScheduled - To enhance the security and stabi...

2025-06-16 18:50 [Investigating] Delays in Application Queue Updates and Missing Evaluations
major
3 hrs, 40 mins

The system has recovered.The system has recovered.

2025-06-13 06:00 [Scheduled] Database maintenance
maintenance
20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-12 15:22 Increased API and Dashboard Errors
minor
0 second

We are actively monitoring the situation as it evolves. We will continue to provide updates as more information b...

2025-06-11 14:37 Degraded Dashboard Performance
minor
32 mins

This incident has been resolved.This incident has been resolved.

2025-06-09 09:00 Degraded SDK performance
minor
34 mins

Incident has been resolved.Incident has been resolved.

2025-05-22 19:32 Degraded Dashboard Performance
none
1 min

The issue has been fully resolved, and all functionality has been restored to normal operations. A postmortem wil...

2025-05-22 17:22 Degraded Dashboard Performance
none
0 second

We have received reports of performance degradation with the Alloy dashboard. We are investigating this as a matt...

2025-05-22 11:18 Increased API Errors
none
7 mins

A faulty API deployment caused timeout-related issues. The incident was identified at 11:01 AM and resolved by re...

2025-05-21 15:50 Degraded Dashboard Performance
none
0 second

We received reports of performance degradation affecting the Alloy dashboard between 15:34 EDT and 15:50 EDT. The...

2025-03-11 15:17 Increased API Errors
none
0 second

Mar 11, 11:17 EDTResolved - This incident has been resolved.Mar 11, 10:55 EDTMonitoring - A fix has been implemen...

2025-02-27 09:30 Database maintenance
none
0 second

Feb 27, 04:30 ESTCompleted - The scheduled maintenance has been completed.Feb 27, 04:00 ESTIn progress - Schedule...

2025-01-16 15:20 QualiFile integration outage
none
0 second

Jan 16, 10:20 ESTResolved - QualiFile failures ceased at 8:30 AM EST. Any applications that failed during this ti...

2024-12-25 01:57 Socure3 Integration Error Rate Increase
none
0 second

Dec 24, 20:57 ESTResolved - The incident has been reported resolved by Socure and Alloy has confirmed.Dec 24, 19:...

2024-12-19 22:32 Intermittent latencies with Alloy API are being investigated
none
0 second

Dec 19, 17:32 ESTResolved - This incident has been resolved.Dec 19, 14:17 ESTMonitoring - A fix has been implemen...

2024-12-12 16:10 SDK Unavailable for a few minutes
none
0 second

Dec 12, 11:10 ESTResolved - The SDK was unavailable for most customers between 10:16am and 10:35am EST on Decembe...

2024-12-02 19:13 Evaluation Page is Not Loading
none
0 second

Dec 2, 14:13 ESTResolved - A code release at 2:13 PM EST caused our evaluations page to not load. We rolled back...

2024-11-21 19:15 Increased Socure Service Errors
none
0 second

Nov 21, 14:15 ESTResolved - This incident has been resolved.Nov 21, 13:17 ESTUpdate - We are continuing to invest...

2024-10-21 14:43 Degraded Dashboard Performance
none
0 second

Oct 21, 10:43 EDTResolved - We experienced a service degradation at 10:34 am EST on the evaluation page of the Al...

2024-09-20 18:42 Issues loading dashboard
none
0 second

Sep 20, 14:42 EDTResolved - This incident has been resolved.Sep 20, 11:22 EDTMonitoring - A fix has been implemen...

2024-08-13 09:50 Database maintenance
none
0 second

Aug 13, 05:50 EDTCompleted - The scheduled maintenance has been completed.Aug 13, 05:30 EDTIn progress - Schedule...

2024-07-23 20:52 Elevated errors on Transaction Evaluations
none
0 second

Jul 23, 16:52 EDTResolved - This incident has been resolved.Jul 23, 15:19 EDTMonitoring - A fix has been implemen...

2024-07-01 02:30 Low impact database upgrade
none
0 second

Jun 30, 22:30 EDTCompleted - The scheduled maintenance has been completed.Jun 30, 22:00 EDTIn progress - Schedule...

2024-06-26 22:31 Production API Error Elevation
none
0 second

Jun 26, 18:31 EDTResolved - This incident has been resolved.Jun 26, 13:14 EDTMonitoring - All services have been ...

2024-06-12 18:38 Latency and unavailability for API and Dashboard
none
0 second

Jun 12, 14:38 EDTResolved - We have identified and fully addressed the root cause of the unavailability. The sys...

2024-06-12 14:45 Transactions evaluation latency
none
0 second

Jun 12, 10:45 EDTResolved - Latency on all APIs has returned to normal and the root cause has been identified and...

2024-06-12 11:11 API Downtime
major
0 second

not setnot set

2024-06-12 09:30 Database upgrade
none
0 second

Jun 12, 05:30 EDTCompleted - The scheduled maintenance has been completed.Jun 12, 04:52 EDTUpdate - Scheduled mai...

2024-06-07 17:53 TransUnion Credit is experiencing a complete downtime
major
13 mins

This incident has been resolved.This incident has been resolved.

2024-05-30 09:49 Evaluations Dashboard Availability
none
14 mins

This incident has been resolved.This incident has been resolved.

2024-05-10 19:22 Iovation Service Experiencing Errors
minor
5 hrs, 58 mins

The third-party service, TransUnion device risk (Iovation), has been completely resolved as of 6:00 am UTC (2:00 ...

2024-04-29 14:32 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:30 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:07 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:05 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:04 Degraded SDK performance
major
45 mins

This incident has been resolved.This incident has been resolved.

2024-04-29 14:04 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-25 00:00 [Scheduled] Low-impact US database maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-23 15:35 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-18 04:30 [Scheduled] Infrastructure maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-08 17:15 Degraded SDK performance
none
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-08 17:09 Degraded SDK performance
none
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-08 16:33 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-05 14:54 Production API Error Elevation
none
39 mins

We've rolled back to a stable release which resolved the issue.We've rolled back to a stable release which resolved the issue.

2024-04-05 10:46 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:46 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:14 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:14 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:14 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:09 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...