Current Status: Alloy is UP
We checked the official Alloy status page for updates 1 min, 4 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-10 14:55 | Spike in authentication errors | minor | 54 mins | We’ve resolved the issue that was causing the 403 errors, and our systems have returned to normal operations. Tha...read more |
| 2025-08-30 06:30 | [Scheduled] Database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-21 14:36 | Integration Downtime: Iovation | minor | 2 hrs, 32 mins | Our monitoring confirms that Iovation processing has returned to normal. We have not observed any timeout errors ...read more |
| 2025-08-20 10:37 | Integration Downtime: ComplyAdvantage | none | 0 second | Between 10:37 AM ET and 12:12 PM ET, requests to ComplyAdvantage had a 206 error, causing evaluations running thi...read more |
| 2025-08-13 18:26 | API Downtime | critical | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2025-08-13 18:02 | API Degradation - Integrations | major | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-08 09:55 | Integration Downtime: Iovation | minor | 21 mins | Iovation failures resolved at 9:52 AM EDT. Any applications that failed during this time can be re-run.Iovation failures resolved at 9:52 AM EDT. Any applications that failed during this time can be re-run. |
| 2025-08-07 04:30 | [Scheduled] Database maintenance | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 12:37 | API Third-Party Integration Downtime | critical | 11 mins | An interprocess communication issue resulted in a period of increased API latency and downtime from 12:28 to 12:4...read more |
| 2025-07-30 01:30 | [Scheduled] Database upgrade | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-24 10:25 | Applications Failing to Load with "Something Went Wrong" Error | minor | 2 hrs, 7 mins | The issue that caused some applications to fail to load and display a “Something Went Wrong” error has been fully...read more |
| 2025-07-18 16:24 | Fraud Attack Radar Delay | minor | 146 hrs, 10 mins | The incident is now resolved, thank you for your patience.The incident is now resolved, thank you for your patience. |
| 2025-07-03 13:12 | West Coast Agents Reporting They Can't Access the Dashboard – AWS CORS Issue | major | 27 mins | A fix has been released, and we’ve received confirmation from affected users that the issue is resolved. We’ll co...read more |
| 2025-06-16 18:50 | [Investigating] Delays in Application Queue Updates and Missing Evaluations | major | 3 hrs, 40 mins | The system has recovered.The system has recovered. |
| 2025-06-13 06:00 | [Scheduled] Database maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-12 15:22 | Increased API and Dashboard Errors | minor | 0 second | We are actively monitoring the situation as it evolves. We will continue to provide updates as more information b...read more |
| 2025-06-11 14:37 | Degraded Dashboard Performance | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 09:00 | Degraded SDK performance | minor | 34 mins | Incident has been resolved.Incident has been resolved. |
| 2025-05-22 19:32 | Degraded Dashboard Performance | none | 1 min | The issue has been fully resolved, and all functionality has been restored to normal operations. A postmortem wil...read more |
| 2025-05-22 17:22 | Degraded Dashboard Performance | none | 0 second | We have received reports of performance degradation with the Alloy dashboard. We are investigating this as a matt...read more |
| 2025-05-22 11:18 | Increased API Errors | none | 7 mins | A faulty API deployment caused timeout-related issues. The incident was identified at 11:01 AM and resolved by re...read more |
| 2025-05-21 15:50 | Degraded Dashboard Performance | none | 0 second | We received reports of performance degradation affecting the Alloy dashboard between 15:34 EDT and 15:50 EDT. The...read more |
| 2025-03-11 10:32 | Increased API Errors | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 04:00 | [Scheduled] Database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 16:30 | QualiFile integration outage | minor | 17 hrs, 50 mins | QualiFile failures ceased at 8:30 AM EST. Any applications that failed during this time can be re-run. For addit...read more |
| 2024-12-24 19:11 | Socure3 Integration Error Rate Increase | minor | 1 hr, 46 mins | The incident has been reported resolved by Socure and Alloy has confirmed.The incident has been reported resolved by Socure and Alloy has confirmed. |
| 2024-12-19 12:28 | Intermittent latencies with Alloy API are being investigated | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 11:10 | SDK Unavailable for a few minutes | critical | 0 second | The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12.The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12. |
| 2024-12-02 14:13 | Evaluation Page is Not Loading | major | 0 second | A code release at 2:13 PM EST caused our evaluations page to not load. We rolled back the release to resolve the ...read more |
| 2024-11-21 13:16 | Increased Socure Service Errors | minor | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 10:43 | Degraded Dashboard Performance | minor | 0 second | We experienced a service degradation at 10:34 am EST on the evaluation page of the Alloy dashboard. To restore fu...read more |
| 2024-09-20 11:16 | Issues loading dashboard | major | 3 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-13 05:30 | [Scheduled] Database maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 15:06 | Elevated errors on Transaction Evaluations | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-30 22:00 | [Scheduled] Low impact database upgrade | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-26 12:50 | Production API Error Elevation | major | 5 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-12 11:26 | Latency and unavailability for API and Dashboard | major | 3 hrs, 12 mins | We have identified and fully addressed the root cause of the unavailability. The system is fully stable.We have identified and fully addressed the root cause of the unavailability. The system is fully stable. |
| 2024-06-12 11:11 | API Downtime | major | 0 second | not setnot set |
| 2024-06-12 08:12 | Transactions evaluation latency | minor | 2 hrs, 33 mins | Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated.Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated. |
| 2024-06-12 04:52 | [Scheduled] Database upgrade | maintenance | 38 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-07 17:53 | TransUnion Credit is experiencing a complete downtime | major | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-30 09:49 | Evaluations Dashboard Availability | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-10 19:22 | Iovation Service Experiencing Errors | minor | 5 hrs, 58 mins | The third-party service, TransUnion device risk (Iovation), has been completely resolved as of 6:00 am UTC (2:00 ...read more |
| 2024-04-29 14:32 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:30 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:07 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:05 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:04 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:04 | Degraded SDK performance | major | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-25 00:00 | [Scheduled] Low-impact US database maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |