Alloy Status

Is Alloy down?

Current Status: Alloy is UP

We checked the official Alloy status page for updates 1 min, 38 seconds ago.

Past Alloy Incidents

Source: Official Alloy status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-13 06:00 [Scheduled] Database maintenance
maintenance
20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-12 15:22 Increased API and Dashboard Errors
minor
0 second

We are actively monitoring the situation as it evolves. We will continue to provide updates as more information b...

2025-06-11 14:37 Degraded Dashboard Performance
minor
32 mins

This incident has been resolved.This incident has been resolved.

2025-06-09 09:00 Degraded SDK performance
minor
34 mins

Incident has been resolved.Incident has been resolved.

2025-05-22 19:32 Degraded Dashboard Performance
none
1 min

The issue has been fully resolved, and all functionality has been restored to normal operations. A postmortem wil...

2025-05-22 17:22 Degraded Dashboard Performance
none
0 second

We have received reports of performance degradation with the Alloy dashboard. We are investigating this as a matt...

2025-05-22 11:18 Increased API Errors
none
7 mins

A faulty API deployment caused timeout-related issues. The incident was identified at 11:01 AM and resolved by re...

2025-05-21 15:50 Degraded Dashboard Performance
none
0 second

We received reports of performance degradation affecting the Alloy dashboard between 15:34 EDT and 15:50 EDT. The...

2025-03-11 10:32 Increased API Errors
minor
45 mins

This incident has been resolved.This incident has been resolved.

2025-02-27 04:00 [Scheduled] Database maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-15 16:30 QualiFile integration outage
minor
17 hrs, 50 mins

QualiFile failures ceased at 8:30 AM EST. Any applications that failed during this time can be re-run. For addit...

2024-12-24 19:11 Socure3 Integration Error Rate Increase
minor
1 hr, 46 mins

The incident has been reported resolved by Socure and Alloy has confirmed.The incident has been reported resolved by Socure and Alloy has confirmed.

2024-12-19 12:28 Intermittent latencies with Alloy API are being investigated
minor
5 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2024-12-12 11:10 SDK Unavailable for a few minutes
critical
0 second

The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12.The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12.

2024-12-02 14:13 Evaluation Page is Not Loading
major
0 second

A code release at 2:13 PM EST caused our evaluations page to not load. We rolled back the release to resolve the ...

2024-11-21 13:16 Increased Socure Service Errors
minor
59 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 10:43 Degraded Dashboard Performance
minor
0 second

We experienced a service degradation at 10:34 am EST on the evaluation page of the Alloy dashboard. To restore fu...

2024-09-20 11:16 Issues loading dashboard
major
3 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2024-08-13 05:30 [Scheduled] Database maintenance
maintenance
20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-23 15:06 Elevated errors on Transaction Evaluations
major
1 hr, 46 mins

This incident has been resolved.This incident has been resolved.

2024-06-30 22:00 [Scheduled] Low impact database upgrade
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-26 12:50 Production API Error Elevation
major
5 hrs, 41 mins

This incident has been resolved.This incident has been resolved.

2024-06-12 11:26 Latency and unavailability for API and Dashboard
major
3 hrs, 12 mins

We have identified and fully addressed the root cause of the unavailability. The system is fully stable.We have identified and fully addressed the root cause of the unavailability. The system is fully stable.

2024-06-12 11:11 API Downtime
major
0 second

not setnot set

2024-06-12 08:12 Transactions evaluation latency
minor
2 hrs, 33 mins

Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated.Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated.

2024-06-12 04:52 [Scheduled] Database upgrade
maintenance
38 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-07 17:53 TransUnion Credit is experiencing a complete downtime
major
13 mins

This incident has been resolved.This incident has been resolved.

2024-05-30 09:49 Evaluations Dashboard Availability
none
14 mins

This incident has been resolved.This incident has been resolved.

2024-05-10 19:22 Iovation Service Experiencing Errors
minor
5 hrs, 58 mins

The third-party service, TransUnion device risk (Iovation), has been completely resolved as of 6:00 am UTC (2:00 ...

2024-04-29 14:32 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:30 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:07 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:05 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-29 14:04 Degraded SDK performance
major
45 mins

This incident has been resolved.This incident has been resolved.

2024-04-29 14:04 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-25 00:00 [Scheduled] Low-impact US database maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-23 15:35 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-18 04:30 [Scheduled] Infrastructure maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-08 17:15 Degraded SDK performance
none
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-08 17:09 Degraded SDK performance
none
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-08 16:33 Degraded SDK performance
major
0 second

We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.

2024-04-05 14:54 Production API Error Elevation
none
39 mins

We've rolled back to a stable release which resolved the issue.We've rolled back to a stable release which resolved the issue.

2024-04-05 10:46 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:46 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:14 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:14 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:14 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-05 10:09 Production API Error Elevation
none
0 second

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...

2024-04-01 17:00 Degraded SDK performance in US/EU
none
0 second

On April 1, 2024, between 5:01 PM EST and 5:20 PM EST for the US region and 5:01 PM EST through April 2, 2024, 8:...

2024-03-21 07:49 Increased latency and error rates observed for Alloy services in EU/UK
none
56 mins

Between approximately 11:40AM and 11:50AM UTC, customers in the Europe region may have experienced higher than us...