Current Status: apaleo is UP
We checked the official apaleo status page for updates 1 min, 54 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-23 11:30 | Folio payments are facing delays in processing | minor | 3 hrs, 11 mins | We continue to monitorWe continue to monitor |
| 2025-10-01 09:03 | API and UI outage | critical | 3 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-20 09:12 | Webhook Delivery Latency - Partial Degradation | minor | 47 hrs, 39 mins | Webhook delivery performance has returned to normal, and the vast majority of events are now processing on time. ...read more |
| 2025-08-07 11:24 | Users have problems to log in again after resetting their passwords | none | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-02 14:09 | Performance degradation of API and UI | none | 0 second | Jul 2, 14:09 UTCResolved - This incident has been resolved.Jul 2, 13:14 UTCMonitoring - A fix has been implemen...read more |
| 2025-06-11 09:50 | Login problem | none | 0 second | Jun 11, 09:50 UTCResolved - This incident has been resolved.Jun 11, 09:38 UTCInvestigating - We are facing issues...read more |
| 2025-02-18 12:18 | Elevated Error Rates in Reservation Retrieval | none | 0 second | Feb 18, 12:18 UTCResolved - After careful monitoring, all is working as expected. This incident has been resolved...read more |
| 2025-02-05 12:20 | Increased Error Rates | none | 0 second | Feb 5, 12:20 UTCResolved - After careful monitoring all is working as expect. This incident has been resolved.Fe...read more |
| 2025-01-15 22:30 | Database infrastructure upgrade | none | 0 second | Jan 15, 22:30 UTCCompleted - The scheduled maintenance has been completed.Jan 15, 22:00 UTCIn progress - Schedule...read more |
| 2024-11-05 01:00 | Database infrastructure upgrade | none | 0 second | Nov 5, 01:00 UTCCompleted - The scheduled maintenance has been completed.Nov 5, 00:41 UTCVerifying - Verificati...read more |
| 2024-10-01 22:12 | Events infrastructure upgrade | none | 0 second | Oct 1, 22:12 UTCCompleted - The scheduled maintenance has been completed.Oct 1, 21:55 UTCVerifying - Verificati...read more |
| 2024-09-16 21:53 | Database infrastructure upgrade | none | 0 second | Sep 16, 21:53 UTCCompleted - The scheduled maintenance has been completed.Sep 16, 21:30 UTCIn progress - Schedule...read more |
| 2024-09-10 08:24 | Apaleo UI login error | none | 0 second | Sep 10, 08:24 UTCResolved - This incident has been resolved.Sep 10, 08:21 UTCIdentified - The issue has been iden...read more |
| 2024-08-30 03:00 | Degraded API and UI performance and increased error rate | none | 0 second | Aug 30, 03:00 UTCResolved - Increased latency and error rate for API requests and UI. Incident has been resolved.Aug 30, 03:00 UTCResolved - Increased latency and error rate for API requests and UI. Incident has been resolved. |
| 2024-08-07 06:43 | Performance degradation of API and UI | none | 0 second | Aug 7, 06:43 UTCResolved - This incident has been resolved.Aug 6, 18:16 UTCMonitoring - A fix has been implemen...read more |
| 2024-07-31 04:15 | Webhook delivery time degradation | none | 0 second | Jul 31, 04:15 UTCResolved - This incident has been resolved.Jul 30, 14:55 UTCUpdate - We deployed a fix and are c...read more |
| 2024-07-26 23:30 | Degraded webhook performance | none | 0 second | Jul 26, 23:30 UTCResolved - We experienced degraded performance with delayed message delivery that affected webho...read more |
| 2024-07-25 18:15 | Degraded API performance | none | 0 second | Jul 25, 18:15 UTCResolved - All of our monitoring is looking normal and we have processed the outstanding events....read more |
| 2024-07-22 15:02 | Fiscalization Issues in France | none | 0 second | Jul 22, 15:02 UTCResolved - The issue has been fully resolved. Fiscalization is operational in France. Any affect...read more |
| 2024-07-22 11:23 | Partial outage of Apaleo UI | none | 0 second | Jul 22, 11:23 UTCResolved - 4 minute outage of the Apaleo web app. Systems recovered and fully operational.Jul 22, 11:23 UTCResolved - 4 minute outage of the Apaleo web app. Systems recovered and fully operational. |
| 2024-06-13 15:44 | Fiscalization Issues in France | none | 0 second | Jun 13, 15:44 UTCResolved - The issue has been fully resolved. Fiscalization is operational in France. All affect...read more |
| 2024-05-23 15:05 | Degraded Distribution service performance | none | 0 second | May 23, 15:05 UTCResolved - Due to an incident with a third-party service, we experienced some degraded performan...read more |
| 2024-04-16 15:30 | Degraded API and UI performance and increased error rate | none | 0 second | Apr 16, 15:30 UTCResolved - Increased latency and error rate for API requests and UI. Incident has been resolved.Apr 16, 15:30 UTCResolved - Increased latency and error rate for API requests and UI. Incident has been resolved. |
| 2024-01-03 10:52 | Incident on 2024-01-03 10:30 UTC | none | 0 second | Jan 3, 10:52 UTCResolved - This incident has been resolved.Jan 3, 10:50 UTCMonitoring - A fix has been implemen...read more |
| 2023-10-06 09:53 | Incident on 2023-10-06 06:20 UTC | none | 0 second | Oct 6, 09:53 UTCResolved - This incident has been resolved.Oct 6, 06:41 UTCMonitoring - A fix has been implemen...read more |
| 2023-09-21 06:36 | Incident on 2023-09-21 | major | 1 hr, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-24 21:00 | [Scheduled] Database infrastructure upgrade | maintenance | 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-18 13:31 | Incident on 2023-08-18 13:30 UTC | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-12 17:03 | Incident on 2023-08-12 17:00 UTC | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-01 08:12 | Degraded webhook performance | minor | 3 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-28 15:14 | Invoices can't be created from apaleo UI | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-26 11:49 | Incident on 2023-07-26 11:50 UTC | none | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-04 08:51 | Incident on 2023-07-04 08:51 UTC | none | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-19 21:00 | [Scheduled] Login process upgrade | maintenance | 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-20 22:00 | [Scheduled] Internal messaging infrastructure upgrade | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-14 20:38 | Degraded webhook performance | minor | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-09 10:47 | Degraded webhook performance | minor | 2 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-10 22:00 | [Scheduled] Database infrastructure upgrade | maintenance | 1 hr, 15 mins | Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary. |
| 2022-11-05 02:35 | Degraded webhook performance | minor | 2 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-19 21:24 | Incident on 2022-09-19 21:24 UTC | minor | 17 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-14 17:09 | 502 Bad gateway issue | none | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-19 21:01 | [Scheduled] Database infrastructure upgrade | maintenance | 8 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-05 22:38 | Degraded webhook performance and other services | major | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-24 10:16 | [Scheduled] [Only Germany] Upgrades to Fiscalization Infrastructure | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-16 07:32 | Degraded performance of payments processing | minor | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-14 20:34 | Incident on 2022-03-14 20:30 UTC | none | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2022-02-15 14:30 | [Scheduled] [Only Germany] Upgrades to Fiscalization Infrastructure | maintenance | 72 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-14 12:01 | [Scheduled] [Only Austria] Upgrades to Fiscalization Infrastructure continuation | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-08 12:00 | [Scheduled] [Only Austria] Upgrades to Fiscalization Infrastructure continuation | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-03 12:01 | [Scheduled] [Only Austria] Upgrades to Fiscalization Infrastructure continuation | maintenance | 7 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |