Current Status: Array is UP
We checked the official Array status page for updates 3 mins, 32 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-25 08:40 | Investigating System Issue | none | 0 second | We have been notified of a potential issue and are investigating.We have been notified of a potential issue and are investigating. |
| 2025-08-23 22:00 | [Scheduled] Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-22 23:00 | [Scheduled] Akoya Planned Outage for Rout to Wells Fargo | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-22 22:00 | [Scheduled] Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-21 13:43 | Privacy Protect Scans Incident | none | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-21 11:41 | Investigating System Issue | none | 0 second | We have been notified of a potential issue and are investigating.We have been notified of a potential issue and are investigating. |
| 2025-08-19 12:51 | Investigating Array System | none | 0 second | The Array team has discovered a potential issue in the system and is investigating.The Array team has discovered a potential issue in the system and is investigating. |
| 2025-08-18 20:15 | Financial Links (MoneyKit) Service outage | none | 0 second | We experienced a 30 minute service outage due to a DNS issue.We experienced a 30 minute service outage due to a DNS issue. |
| 2025-08-18 20:13 | Financial Links (MoneyKit) Service Outage | none | 0 second | We experienced 5 minutes of downtime due to an increased volume of requestsWe experienced 5 minutes of downtime due to an increased volume of requests |
| 2025-08-18 11:38 | Array + Upgrade Services Issue | minor | 3 hrs, 17 mins | Updates have been posted and this issue has been resolved.Updates have been posted and this issue has been resolved. |
| 2025-08-15 14:58 | My Credit Manager & Private Label Service Degradation | major | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-09 22:00 | [Scheduled] Scheduled Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-08 12:19 | MCM Service Degradation | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-29 18:44 | Private label errors with RMP | none | 47 mins | Issue has been identified and was quickly resolved.Issue has been identified and was quickly resolved. |
| 2025-07-28 14:03 | Finicity service impaired | none | 0 second | We are **again** experiencing an unknown limit condition on Finicity, which is preventing us from accessing them ...read more |
| 2025-07-27 12:08 | Privacy Protect Degraded Services | minor | 2 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-25 16:07 | Financial Links (MoneyKit) Finicity service impaired | none | 0 second | We are currently experiencing an unexpected rate limit on Finicity, which is preventing us from accessing them at...read more |
| 2025-07-25 11:28 | Partner Sites Down | none | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-23 21:47 | My Credit Manager Degraded Services | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-21 14:48 | Degraded Services | minor | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-20 00:05 | Scheduled maintenance | maintenance | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-18 10:58 | Equifax Incident | minor | 3 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-16 02:30 | Partial degraded performance | none | 0 second | There was a minor performance degradation caused by a network error.There was a minor performance degradation caused by a network error. |
| 2025-07-13 18:25 | Service Disruption Due to Data Center Power Outage | critical | 2 hrs, 15 mins | All services have been restored.All services have been restored. |
| 2025-07-08 16:31 | Student Loan Aid Degraded Performance | minor | 0 second | The issue with some users currently experiencing authentication errors on the Student Loan Aid mini tile has been...read more |
| 2025-07-07 20:10 | Equifax Failed Response | minor | 1 hr, 9 mins | Errors look to have resolved from the bureau. We are still monitoring, but this incident appears to have resolved...read more |
| 2025-07-07 11:40 | TransUnion Alerts Issue | minor | 59 mins | TransUnion has resolved the issue with alert delivery and all services are functional.TransUnion has resolved the issue with alert delivery and all services are functional. |
| 2025-06-29 17:18 | TransUnion Incident | none | 0 second | TransUnion experienced failed report orders from 3:43p ECT to 3:53p ECT. The TUI errors have since resolved and w...read more |
| 2025-06-26 15:13 | Issues with Array.com | none | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-22 02:15 | Unable to Authenticate Requests | none | 0 second | During scheduled maintenance, some APIs were unable to authenticate users and could not authorize or process requ...read more |
| 2025-06-16 13:14 | Sandbox Environment Issues | none | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-12 17:11 | Issues with Equifax | minor | 5 hrs, 32 mins | Equifax has confirmed their incident has resolved. All services have been restored.Equifax has confirmed their incident has resolved. All services have been restored. |
| 2025-06-12 14:00 | Interruption in Reporting Services | none | 0 second | Bureaus experienced a brief degradation in serviceBureaus experienced a brief degradation in service |
| 2025-06-03 23:28 | Issues with Credit alerts webhooks | minor | 18 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 14:07 | Slow Response Times for Alerts | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-21 12:59 | Brief Internal Failure | none | 0 second | We experienced a brief service interruption lasting from 12:59PM to 1:03PM EST. All systems have resolved and are...read more |
| 2025-05-14 16:47 | OE Issues | minor | 19 mins | An update was made to the backend that has resolved this issue.An update was made to the backend that has resolved this issue. |
| 2025-05-09 16:06 | IDP Alerts Delayed | major | 2 hrs, 49 mins | This issue has been resolvedThis issue has been resolved |
| 2025-05-06 21:37 | TransUnion Service Incident | major | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-03 09:22 | Credit report service issues | major | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-01 13:30 | CP7 Sites Momentarily Down | none | 0 second | CP7 sites were momentarily down for seven minutes. All sites are currently resolved.CP7 sites were momentarily down for seven minutes. All sites are currently resolved. |
| 2025-04-29 00:00 | API Issues | major | 0 second | We are encountering an issue with our API that our engineering team is troubleshooting.We are encountering an issue with our API that our engineering team is troubleshooting. |
| 2025-04-28 23:53 | API Issues | none | 39 mins | Our team has resolved the issue with our API system.Our team has resolved the issue with our API system. |
| 2025-04-25 12:40 | Client Console Not Loading | none | 2 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-21 00:05 | Maintenance | maintenance | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-18 00:03 | Scheduled maintenance | maintenance | 3 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-03 17:01 | Increase in Errors on Priority Scans | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-02 14:10 | Slow Privacy Protect API response times | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 13:30 | Offers Engine Interruption in Service | none | 0 second | There was a disruption in our Offers Engine API services. This disruption was resolved as of 11:16 AM PST.There was a disruption in our Offers Engine API services. This disruption was resolved as of 11:16 AM PST. |
| 2025-03-21 18:23 | Degraded Performance - Privacy Protect | none | 2 hrs, 34 mins | Our engineering team is now reporting that all services are functioning as normal.Our engineering team is now reporting that all services are functioning as normal. |