Current Status: Atlassian Compass is UP
We checked the official Atlassian Compass status page for updates 3 mins, 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-04 17:17 | Customers may experience delays receiving emails | major | 3 hrs, 42 mins | Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work M...read more |
| 2025-05-20 14:36 | Both Compass UI and APIs are not responding | minor | 21 mins | We have verified that the incident has been resolved.We have verified that the incident has been resolved. |
| 2025-05-15 02:22 | Issues with data pipelines for customers using GitHub for Jira Connector. | minor | 121 hrs, 45 mins | Existing events are continuing to be processed. Any updates to existing entities such as pull requests will also ...read more |
| 2025-04-28 19:03 | New components not visible when performing searches | minor | 5 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-28 15:43 | New components not visible when performing searches | minor | 1 hr, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-28 11:59 | Management of Apps is partially unavailable on different platforms | critical | 4 hrs, 13 mins | Between 10:55 AM UTC to 13:15 PM UTC on April 28, 2025, we experienced partial unavailability in managing Forge a...read more |
| 2025-04-13 05:00 | [Scheduled] [Scheduled Maintenance] Database Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-14 18:54 | Some users are experiencing errors while creating new Jira and Confluence sites | minor | 1 hr, 52 mins | On March 14th, 2025, between 09:00 and 19:14 UTC, some customers experienced issues creating new sites. The err...read more |
| 2025-03-14 02:18 | Issues with search within Confluence and Compass | minor | 1 hr, 7 mins | Searches within Confluence and Compass should now be operating as normal. This issue will now be resolved.Searches within Confluence and Compass should now be operating as normal. This issue will now be resolved. |
| 2025-03-06 12:19 | Unable to load the Operations page | major | 32 mins | The issue has been resolved and the service is operating normally.The issue has been resolved and the service is operating normally. |
| 2025-03-03 09:00 | Github integration not working | none | 0 second | Compass customers using Github may have experienced intermittent problems in receiving events or leveraging featu...read more |
| 2025-02-27 23:16 | Gitlab integration not working | none | 0 second | Due to an issue with Gitlab upstream.Due to an issue with Gitlab upstream. |
| 2025-02-27 04:30 | Gitlab integration not working | none | 0 second | Compass customers using Gitlab may have experienced intermittent problems in receiving events or leveraging featu...read more |
| 2025-02-27 04:16 | Gitlab integration not working | none | 0 second | Due to issues with Gitlab's serviceDue to issues with Gitlab's service |
| 2025-02-24 06:00 | [Scheduled] [Scheduled Maintenance] Database Upgrade | maintenance | 1 hr, 26 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 17:22 | Bitbucket integration is experiencing a partial outage related to an ongoing incident with Bitbucket... | major | 4 hrs, 58 mins | We have verified that the Bitbucket integration is now working as expected. Marking this incident as Resolved.We have verified that the Bitbucket integration is now working as expected. Marking this incident as Resolved. |
| 2024-12-19 22:41 | Gitlab integration not operational | critical | 46 mins | Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion.Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion. |
| 2024-12-12 02:38 | Issues accessing Compass | critical | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-24 00:41 | Compass service inaccessible | critical | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-06 01:08 | Compass Github app unavailable | major | 6 hrs, 36 mins | This issue has now been fixed and the app is now available for ise.This issue has now been fixed and the app is now available for ise. |
| 2024-09-01 00:11 | Compass services not accessible | minor | 1 hr, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-15 00:19 | Github integration not operational | critical | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 22:49 | Event ingestion delayed | minor | 4 hrs, 6 mins | Event ingestion and metric derivation are both working at normal capacity. This incident is resolved.Event ingestion and metric derivation are both working at normal capacity. This incident is resolved. |
| 2024-07-21 05:00 | [Scheduled] Database Configuration Change | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-03 20:31 | Issues logging in to Compass | minor | 4 hrs, 2 mins | Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Compass. The issue has been res...read more |
| 2024-06-30 03:00 | [Scheduled] Database Upgrade | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-17 05:39 | The Developer Experience and Pull Requests dashboard (in the Teams page) include incorrect PR data | major | 6 hrs, 50 mins | The incident has been resolved.The incident has been resolved. |
| 2024-06-03 22:45 | Users experiencing errors using when using the product | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-23 00:25 | Navigating to Apps in Component Details is not working | major | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-03 09:48 | Admin Portal Feature Access Issue | none | 36 mins | Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The...read more |
| 2024-03-26 03:17 | Some paginated queries in Forge hosted storage kept repeating the last page | none | 0 second | We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating ...read more |
| 2024-02-29 01:27 | Investigating new product purchasing | minor | 1 hr, 26 mins | Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for ...read more |
| 2024-02-20 15:07 | Newly created/updated Compass components are not visible while searching via the GraphQL API or UI | major | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-14 21:57 | Service Disruptions Affecting Atlassian Products | none | 1 hr, 35 mins | We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsg...read more |
| 2024-02-07 16:40 | User searches failing | none | 1 hr, 4 mins | Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian ...read more |
| 2024-02-06 02:40 | Drop in the success rate of Forge hosted storage API calls | none | 0 second | We identified a problem with the Forge hosted storage API calls, which resulted in a drop in invocation success r...read more |
| 2024-01-31 06:03 | Performance degradation for Forge app invocations | none | 0 second | At around 4am UTC, about 40 percent of Forge app invocations experienced high latency, with a portion of the requ...read more |
| 2024-01-18 11:38 | Intermittent errors when trying to access Compass | major | 4 hrs, 5 mins | Between 11:00 UTC to 12:00 UTC, we experienced degradation in our services. This impacted our catalog, search and...read more |
| 2024-01-15 00:31 | Outage in Atlassian Intelligence functionality in multiple products | none | 29 mins | Between 23:45 UTC to 00:30 UTC, we experienced an outage in some Atlassian Intelligence features for Confluence, ...read more |
| 2023-12-18 15:04 | Atlassian's cross product user search service is currently degraded. | none | 12 hrs, 24 mins | It has been resolved. Atlassian's cross product user search is working.It has been resolved. Atlassian's cross product user search is working. |
| 2023-12-06 01:32 | Search indexing delays | minor | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-01 16:44 | [Scheduled] [Scheduled Maintenance] Database Upgrade | maintenance | 1 hr, 24 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-25 17:16 | Gitlab Forge Integration Degraded | minor | 49 mins | Gitlab has resumed processing all background jobs. The Gitlab Forge integration is now fully operational.Gitlab has resumed processing all background jobs. The Gitlab Forge integration is now fully operational. |
| 2023-10-05 16:24 | Degraded performance for Forge integrations | minor | 6 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-28 21:40 | [Scheduled] [Scheduled Maintenace] Github Integration | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-13 14:08 | Atlassian Account login issues | major | 5 hrs, 24 mins | Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been...read more |
| 2023-08-30 05:19 | Multiple product logins | none | 58 mins | Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Conf...read more |
| 2023-08-22 01:08 | Atlassian services unable to scale | none | 0 second | We have resolved a case of degraded performance for Confluence, Jira Work Management, Jira Service Management, Ji...read more |
| 2023-08-15 18:36 | Degraded performance for Github Forge App | minor | 3 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-02 13:41 | Sign-ups, Product Activation, and Billing not working | none | 2 hrs, 18 mins | We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all f...read more |