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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-21 04:00 | Scheduled Maintenance of Forge FedRAMP services | none | 0 second | THIS IS A SCHEDULED EVENT Sep 21, 04:00 - 07:00 UTCSep 16, 07:06 UTCScheduled - Atlassian will be undergoing sche...read more |
| 2025-09-15 02:06 | Intermittent failure on all app networking calls (including product apis, egress, storage and resolv... | major | 0 second | We identified a networking issue that increased timeouts for fetch requests originating from Forge apps. A small ...read more |
| 2025-09-12 08:14 | Intermittent 500 errors on Confluence endpoint /wiki/api/v2/spaces/properties | major | 3 hrs, 42 mins | Changes have landed in production at 11:40 AM (UTC). The issue is resolved and the endpoint is now operating norm...read more |
| 2025-09-08 13:35 | Deploying a forge app using the forge CLI | major | 11 mins | Between 12:50 UTC to 13:20 UTC, we experienced partial failures for deploying forge apps via forge cli for Atlass...read more |
| 2025-09-08 07:44 | Forge App Invocations failing intermittently | major | 2 hrs, 21 mins | This incident is resolved now. Between 6:30 AM and 8:35 AM UTC on September 8th, there was an issue with one of ...read more |
| 2025-09-03 03:29 | Some marketplace apps being uninstalled unexpectedly | major | 50 hrs, 47 mins | Atlassian is continuing to work with a small number of application partners that are still impacted by this incid...read more |
| 2025-09-02 16:13 | Forge invocation and deployment issue | major | 2 hrs, 30 mins | Between September 2, 2025 14:00 and 17:15 UTC we experienced an issue with Forge invocations and Deployment failu...read more |
| 2025-08-29 03:32 | 401 Authorisation Errors in Forge Apps | none | 0 second | We are aware of an issue that occurred between 00:30: UTC and 02:20 UTC on 29/08/2025, where Forge apps using For...read more |
| 2025-07-31 06:30 | Marketplace reporting export APIs returning the 403 error | minor | 0 second | On July 31st 06:30 AM UTC, a 403 Forbidden error was observed across all Reporting Export API requests. The issue...read more |
| 2025-07-27 10:01 | [Scheduled] Forge CE Store scheduled maintenance | maintenance | 3 hrs, 7 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-22 00:30 | Forge Tunnel Outage | minor | 0 second | Between Jul 22, 2025 00:28 UTC and 01:13 UTC, developers in all regions are experiencing failures with tunnel cre...read more |
| 2025-07-19 04:30 | [Scheduled] Marketplace reporting data will be delayed by 8 hours on July 19, 2025 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-18 02:49 | Forge installations are not being assigned correct permissions | minor | 264 hrs, 38 mins | Our team was able to complete the resolution of this issue for all prior installations by July 24th. This inciden...read more |
| 2025-07-08 12:30 | App deployments and App invocations failed for approximately 45 mins and 100 mins respectively | none | 0 second | Forge App deployments and invocations have experienced an outage for 45 minutes and 100 minutes approximately sta...read more |
| 2025-07-04 09:25 | [Scheduled] Rollout of Jira 100K user tier for the Marketplace Apps | maintenance | 6 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-04 03:35 | [Scheduled] Rollout of Jira 100K user tier for the Marketplace Apps | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-27 10:29 | Forge app deployments are failing for some apps | none | 0 second | Jun 27, 10:29 UTCResolved - Forge app deployments have been working correctly since 21:30 Jun 25th UTC.Jun 25, 21...read more |
| 2025-06-22 09:30 | Marketplace DB Upgrade | none | 0 second | Jun 22, 09:30 UTCCompleted - The scheduled maintenance has been completed.Jun 22, 06:30 UTCIn progress - Schedule...read more |
| 2025-06-18 15:58 | Forge app deployments are failing for some apps | none | 0 second | Jun 18, 15:58 UTCResolved - Deployments are working fine since 13:26 UTC. Team was actively monitoring issues las...read more |
| 2025-06-13 15:42 | Forge app deployments are failing for some users | none | 0 second | Jun 13, 15:42 UTCResolved - Between 12:32 UTC to 15:03 UTC, we experienced Forge app deployment failures for some...read more |
| 2025-06-12 20:56 | Forge tunnel partial outage | none | 0 second | Jun 12, 20:56 UTCResolved - Between 18:19 UTC and 20:32 UTC, developers experienced intermittent outages when usi...read more |
| 2025-06-10 22:34 | Forge invocation errors impacting some instances in Singapore region | none | 0 second | Jun 10, 22:34 UTCResolved - Between 21:39 UTC on June 09, 2025 and 21:35 UTC on June 10, 2025, we experienced a f...read more |
| 2025-05-30 13:38 | Not Found error message appearing for some forge apps using Custom UI elements | none | 0 second | May 30, 13:38 UTCResolved - At 1:30 p.m. UTC, we completed the process of fixing apps affected by the incident.We...read more |
| 2025-05-26 06:27 | Issues with authentication across multiple services | none | 0 second | May 26, 06:27 UTCResolved - Monitoring has indicated that users are no longer receiving the error messages caused...read more |
| 2025-05-22 10:18 | Scopes information was not present for forge apps on Marketplace | none | 0 second | May 22, 10:18 UTCResolved - Scopes information was not present in app details page and during installation experi...read more |
| 2025-05-22 06:36 | Marketplace reports were not accessible for around 11 hours | critical | 53 mins | The incident is resolved and impact is mitigatedThe incident is resolved and impact is mitigated |
| 2025-05-20 04:28 | Issues installing some apps using Connect on Forge | minor | 4 hrs, 44 mins | Between 20:00 UTC May 19th to 07:55 UTC May 20th, some apps using Connect on Forge were experiencing installation...read more |
| 2025-05-14 00:03 | Small percentage of Errors in Forge Runtime in EU Central (Europe) and CA Central (Canada) | minor | 121 hrs, 8 mins | The root cause of this issue with our service provider has now been resolved and this should no longer be impacti...read more |
| 2025-05-12 14:54 | Scopes information is missing in newly created versions of Connect apps on Marketplace | minor | 16 hrs, 16 mins | The data in the impacted app versions has been fixed for fields scopes, release notes and release summary, succes...read more |
| 2025-05-08 02:57 | Forge web triggers are returning errors | major | 37 mins | HTTP calls to Forge Web Triggers were failing with code 503. This was impacting all Forge apps that use web trigg...read more |
| 2025-05-07 17:42 | Developer console experienced brief outage | minor | 0 second | Between 16:49 UTC to 17:29 UTC on May 7, 2025, we experienced a brief outage for the developer console. The issue...read more |
| 2025-04-28 11:59 | Management of Apps is partially unavailable on different platforms | major | 4 hrs, 13 mins | Between 10:55 AM UTC to 13:15 PM UTC on April 28, 2025, we experienced partial unavailability in managing Forge a...read more |
| 2025-04-04 23:58 | Marketplace reports are not working due to an issue in a 3rd party dependency | critical | 17 mins | The issue in the 3rd party dependency has been resolved. All reporting APIs are working as expected.The issue in the 3rd party dependency has been resolved. All reporting APIs are working as expected. |
| 2025-03-28 08:03 | Marketplace Transaction Reports are facing delays | minor | 2 hrs, 30 mins | This incident is now resolved.This incident is now resolved. |
| 2025-03-25 09:11 | Marketplace licensing details and the aggregated evaluation details (UI and API) were giving the err... | none | 0 second | The APIs for the licensing details and aggregated evaluation details were failing, for 1.5 hours, due to an issue...read more |
| 2025-03-24 21:00 | [Scheduled] Scheduled maintenance of Forge SQL Cluster | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-20 09:59 | Forge Apps that call invoke API on issue view fail with error | major | 5 hrs, 3 mins | The incident has been resolved. Users who have not refreshed their pages since the fix was deployed may continue...read more |
| 2025-03-18 08:41 | Forge app installations failing at an increased rate | none | 2 hrs, 6 mins | Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstalla...read more |
| 2025-03-17 05:35 | [Scheduled] Scheduled maintenance for adding new pricing tiers for DC Jira and DC Confluence apps pr... | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-11 14:20 | Apps tab on Manage Vendor page not showing Apps list | major | 41 mins | The issue is resolved now.The issue is resolved now. |
| 2025-03-08 05:00 | [Scheduled] Marketplace reporting data will be delayed by 8 hours on March 8, 2025 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-04 04:55 | Missing discounts field in Partner Reporting Transactions API | major | 2 hrs, 7 mins | Issue has been addressed and incident is resolved. Discounts field is now populated as expectedIssue has been addressed and incident is resolved. Discounts field is now populated as expected |
| 2025-03-02 00:30 | [Scheduled] Forge intermittent outage on 2025-03-02 between 00:30am to 3:30am UTC. | maintenance | 2 hrs, 49 mins | Scheduled maintenance has been completed. Maintenance was performed on 2025-03-02 between 00:30am to 3:30am UTC. ...read more |
| 2025-02-26 16:21 | Forge app invocations failing | major | 1 hr, 49 mins | Today between 14:25-16:00 UTC and 16:15-16:30 UTC portion (up to 17%) of Forge app invocations has failed due to ...read more |
| 2025-02-26 12:55 | Atlassian Connect: dropdown buttons on Jira software boards are not redirecting to app | major | 0 second | Between 2025-02-21 5:20 UTC and 2025-02-26 12:20 UTC an incremental deployment of change in relation to dropdown ...read more |
| 2025-02-22 05:00 | [Scheduled] Marketplace reporting data will be delayed by 8 hours on February 22, 2025 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-14 17:32 | Degraded experience with AMS ticket status | minor | 3 hrs, 52 mins | We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved. |
| 2025-02-11 08:25 | Forge Web Triggers getting overly rate limited | major | 48 mins | The fix has been applied and rate limiting is not occurring anymore. The impact started around 2025-02-11 4:12 U...read more |
| 2025-02-04 10:05 | Marketplace License & Transactions Reports is missing some Partners details | none | 0 second | Feb 4, 10:05 UTCResolved - This incident is now resolved. The Partners should be able to see the correct data fo...read more |
| 2025-01-31 06:12 | The Marketplace Apps listing functionality on Confluence is experiencing errors, affecting only tria... | minor | 10 hrs, 24 mins | The issue has been resolved, and the App Listing functionality has been restored.The issue has been resolved, and the App Listing functionality has been restored. |