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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-08 12:30 | App deployments and App invocations failed for approximately 45 mins and 100 mins respectively | none | 0 second | Forge App deployments and invocations have experienced an outage for 45 minutes and 100 minutes approximately sta...read more |
| 2025-07-04 09:25 | [Scheduled] Rollout of Jira 100K user tier for the Marketplace Apps | maintenance | 6 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-04 03:35 | [Scheduled] Rollout of Jira 100K user tier for the Marketplace Apps | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-25 20:42 | Forge app deployments are failing for some apps | minor | 37 hrs, 47 mins | Forge app deployments have been working correctly since 21:30 Jun 25th UTC.Forge app deployments have been working correctly since 21:30 Jun 25th UTC. |
| 2025-06-22 06:30 | [Scheduled] Marketplace DB Upgrade | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-18 13:22 | Forge app deployments are failing for some apps | major | 2 hrs, 36 mins | Deployments are working fine since 13:26 UTC. Team was actively monitoring issues last 2 hours and ensured errors...read more |
| 2025-06-13 15:05 | Forge app deployments are failing for some users | major | 37 mins | Between 12:32 UTC to 15:03 UTC, we experienced Forge app deployment failures for some Atlassian Developers. The i...read more |
| 2025-06-12 20:56 | Forge tunnel partial outage | minor | 0 second | Between 18:19 UTC and 20:32 UTC, developers experienced intermittent outages when using the 'forge tunnel' CLI co...read more |
| 2025-06-10 21:41 | Forge invocation errors impacting some instances in Singapore region | major | 53 mins | Between 21:39 UTC on June 09, 2025 and 21:35 UTC on June 10, 2025, we experienced a forge invocation errors impac...read more |
| 2025-05-30 01:39 | Not Found error message appearing for some forge apps using Custom UI elements | minor | 11 hrs, 59 mins | At 1:30 p.m. UTC, we completed the process of fixing apps affected by the incident. We don't observe any further ...read more |
| 2025-05-26 05:19 | Issues with authentication across multiple services | minor | 1 hr, 8 mins | Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should...read more |
| 2025-05-22 10:18 | Scopes information was not present for forge apps on Marketplace | none | 0 second | Scopes information was not present in app details page and during installation experience for forge apps. This wa...read more |
| 2025-05-22 06:36 | Marketplace reports were not accessible for around 11 hours | critical | 53 mins | The incident is resolved and impact is mitigatedThe incident is resolved and impact is mitigated |
| 2025-05-20 04:28 | Issues installing some apps using Connect on Forge | minor | 4 hrs, 44 mins | Between 20:00 UTC May 19th to 07:55 UTC May 20th, some apps using Connect on Forge were experiencing installation...read more |
| 2025-05-14 00:03 | Small percentage of Errors in Forge Runtime in EU Central (Europe) and CA Central (Canada) | minor | 121 hrs, 8 mins | The root cause of this issue with our service provider has now been resolved and this should no longer be impacti...read more |
| 2025-05-12 14:54 | Scopes information is missing in newly created versions of Connect apps on Marketplace | minor | 16 hrs, 16 mins | The data in the impacted app versions has been fixed for fields scopes, release notes and release summary, succes...read more |
| 2025-05-08 02:57 | Forge web triggers are returning errors | major | 37 mins | HTTP calls to Forge Web Triggers were failing with code 503. This was impacting all Forge apps that use web trigg...read more |
| 2025-05-07 17:42 | Developer console experienced brief outage | minor | 0 second | Between 16:49 UTC to 17:29 UTC on May 7, 2025, we experienced a brief outage for the developer console. The issue...read more |
| 2025-04-28 11:59 | Management of Apps is partially unavailable on different platforms | major | 4 hrs, 13 mins | Between 10:55 AM UTC to 13:15 PM UTC on April 28, 2025, we experienced partial unavailability in managing Forge a...read more |
| 2025-04-04 23:58 | Marketplace reports are not working due to an issue in a 3rd party dependency | critical | 17 mins | The issue in the 3rd party dependency has been resolved. All reporting APIs are working as expected.The issue in the 3rd party dependency has been resolved. All reporting APIs are working as expected. |
| 2025-03-28 08:03 | Marketplace Transaction Reports are facing delays | minor | 2 hrs, 30 mins | This incident is now resolved.This incident is now resolved. |
| 2025-03-25 09:11 | Marketplace licensing details and the aggregated evaluation details (UI and API) were giving the err... | none | 0 second | The APIs for the licensing details and aggregated evaluation details were failing, for 1.5 hours, due to an issue...read more |
| 2025-03-24 21:00 | [Scheduled] Scheduled maintenance of Forge SQL Cluster | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-20 09:59 | Forge Apps that call invoke API on issue view fail with error | major | 5 hrs, 3 mins | The incident has been resolved. Users who have not refreshed their pages since the fix was deployed may continue...read more |
| 2025-03-18 08:41 | Forge app installations failing at an increased rate | none | 2 hrs, 6 mins | Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstalla...read more |
| 2025-03-17 05:35 | [Scheduled] Scheduled maintenance for adding new pricing tiers for DC Jira and DC Confluence apps pr... | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-11 14:20 | Apps tab on Manage Vendor page not showing Apps list | major | 41 mins | The issue is resolved now.The issue is resolved now. |
| 2025-03-08 05:00 | [Scheduled] Marketplace reporting data will be delayed by 8 hours on March 8, 2025 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-04 04:55 | Missing discounts field in Partner Reporting Transactions API | major | 2 hrs, 7 mins | Issue has been addressed and incident is resolved. Discounts field is now populated as expectedIssue has been addressed and incident is resolved. Discounts field is now populated as expected |
| 2025-03-02 00:30 | [Scheduled] Forge intermittent outage on 2025-03-02 between 00:30am to 3:30am UTC. | maintenance | 2 hrs, 49 mins | Scheduled maintenance has been completed. Maintenance was performed on 2025-03-02 between 00:30am to 3:30am UTC. ...read more |
| 2025-02-26 16:21 | Forge app invocations failing | major | 1 hr, 49 mins | Today between 14:25-16:00 UTC and 16:15-16:30 UTC portion (up to 17%) of Forge app invocations has failed due to ...read more |
| 2025-02-26 12:55 | Atlassian Connect: dropdown buttons on Jira software boards are not redirecting to app | major | 0 second | Between 2025-02-21 5:20 UTC and 2025-02-26 12:20 UTC an incremental deployment of change in relation to dropdown ...read more |
| 2025-02-22 05:00 | [Scheduled] Marketplace reporting data will be delayed by 8 hours on February 22, 2025 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-14 17:32 | Degraded experience with AMS ticket status | minor | 3 hrs, 52 mins | We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved. |
| 2025-02-11 08:25 | Forge Web Triggers getting overly rate limited | major | 48 mins | The fix has been applied and rate limiting is not occurring anymore. The impact started around 2025-02-11 4:12 U...read more |
| 2025-02-04 10:05 | Marketplace License & Transactions Reports is missing some Partners details | none | 0 second | Feb 4, 10:05 UTCResolved - This incident is now resolved. The Partners should be able to see the correct data fo...read more |
| 2025-01-31 06:12 | The Marketplace Apps listing functionality on Confluence is experiencing errors, affecting only tria... | minor | 10 hrs, 24 mins | The issue has been resolved, and the App Listing functionality has been restored.The issue has been resolved, and the App Listing functionality has been restored. |
| 2025-01-22 23:37 | Forge apps may not receive events from the Forge Bridge APIs | major | 9 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 07:30 | Forge upgrades not working in Jira | major | 7 hrs, 45 mins | We've confirmed the issue no longer affect customers. Resolving he incident.We've confirmed the issue no longer affect customers. Resolving he incident. |
| 2025-01-21 01:44 | Installations are failing intermittently for Confluence apps that have adopted Forge from Connect | minor | 37 hrs, 53 mins | This incident has been resolved. A fix was deployed on 2024-01-22 15:00 UTC which have mitigated the issue. Re-i...read more |
| 2025-01-16 01:17 | Marketplace Reporting APIs and UI are impacted | minor | 5 hrs, 40 mins | The incident has been resolved and the data pipelines were re-run. The reporting APIs and the UI are functioning ...read more |
| 2025-01-14 05:30 | Failures in installation of paid apps on certain cloud sites | none | 0 second | Between 14/Jan/25 5:30 AM UTC to 14/Jan/25 7:52 AM UTC, we experienced failures in installations for all paid app...read more |
| 2025-01-06 23:45 | [Scheduled] Connect to Forge upgrades unavailable during database upgrade | maintenance | 2 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-22 06:30 | [Scheduled] Marketplace Maintenance Window | maintenance | 2 hrs, 31 mins | Scheduled maintenance is now complete. The writes operations to Marketplace were stopped for 20 minutes. Now, all...read more |
| 2024-12-19 23:58 | Connect app history API for Jira is not notifying on page change | major | 4 hrs, 32 mins | Between 19/Dec/24 5:00 AM UTC to 20/Dec/24 12:00 AM UTC, we experienced an issue causing intermittent errors for ...read more |
| 2024-12-18 06:30 | Marketplace Reporting Feedback APIs returning incorrect values in applicationKey field | none | 0 second | Due to changes in an upstream service of the reporting pipeline on December 18, 2024, the applicationKey field in...read more |
| 2024-12-05 06:10 | App upgrades intermittently failing causing uninstallation with inability to reinstall | major | 23 hrs, 20 mins | The fix for this issue has been rolled out at 1PM 5th Dec UTC and this issue has now been resolved. If you have e...read more |
| 2024-12-02 01:33 | Confluence macro app rendering degradation | major | 26 hrs, 7 mins | This incident was resolved by hotfix and rolled out to all environments by 2024-12-02 07:06 UTC. We apologize fo...read more |
| 2024-11-16 05:00 | [Scheduled] Marketplace reporting data will be delayed by 8 hours on November 16, 2024 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-08 19:09 | Categories and keywords are missing in some Marketplace apps | minor | 42 hrs, 38 mins | The incident has been resolved and monitoring did not identify any further issues.The incident has been resolved and monitoring did not identify any further issues. |