Avaya-cloud Status

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Current Status: avaya-cloud is UP

We checked the official avaya-cloud status page for updates 4 mins, 11 seconds ago.

Past avaya-cloud Incidents

Source: Official avaya-cloud status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-12 15:21 Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces
critical
5 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 02:06 Avaya Experience Platform - INCIDENT - Asia - Potential issue with accessing call recordings
major
14 hrs, 35 mins

This incident has been resolved.This incident has been resolved.

2025-06-11 18:30 [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-EU Environment (Europe Data Centre)
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-11 16:30 [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-UK Environment (United Kingdom Data Cent...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-11 15:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-ASE Environment (Asia Pacific Data Centr...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-09 02:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-NA Environment (North America Data Centr...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-09 00:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-SA Environment (South America Data Centr...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-03 07:50 Agents may experience issues on workspaces.
minor
35 mins

This incident has been resolved.This incident has been resolved.

2025-04-23 21:25 [Scheduled] APAC Status Page Maintenance correction
maintenance
2 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-23 21:07 [Scheduled] Please be advised of this planned maintenance activity for prod-Ind
maintenance
2 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-23 15:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-04-23 00:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-22 16:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-17 10:30 Avaya Experience Platform - INCIDENT - United Kingdom (UK) - Potential voice issues on SIP tenants
minor
3 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2025-04-15 15:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-14 15:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 18:31 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-EU Environment (Europe Data Centre)
maintenance
5 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 16:30 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-UK Environment (United Kingdom Data Cen...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 16:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 15:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-ASE Environment (Asia Pacific Data Cent...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 13:07 Avaya Experience Platform - INCIDENT - South America (SA) Data Centre - Notes feature may not be ava...
major
24 mins

This incident has been resolved.This incident has been resolved.

2025-04-09 13:04 Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Notes feature may not be ava...
major
56 mins

This incident has been resolved.This incident has been resolved.

2025-04-09 02:01 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent...
maintenance
5 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 00:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-SA Environment (South America Data Cent...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-08 02:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-07 20:19 Issue detected in monitoring tool - no impact to AXP currently. Actions to be taken to mitigate any...
none
14 mins

This incident has been resolved.This incident has been resolved.

2025-04-03 23:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-03 21:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 02:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-01 15:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-28 04:00 [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-27 16:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-26 21:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 21:30 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 04:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-SA Environment (South America Data Cent...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-24 16:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-18 16:00 [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-12 15:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 07:58 Avaya Experience Platform - Prod-EU (Europe/Middle East/Africa (EMEA) Data Centre) - Admin Portal In...
minor
5 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2025-03-04 04:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-03 18:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-EU Environment (Europe Data Centre)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-01 16:00 CPaaS Removal of REDIS solution
none
0 second

THIS IS A SCHEDULED EVENT Mar 1, 11:00 - 12:00 ESTJan 30, 14:41 ESTScheduled - Avaya will be removing the REDIS s...

2025-02-25 16:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-UK Environment (United Kingdom Data Cen...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-18 16:00 [Scheduled] CPaaS Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-18 07:04 Avaya Experience Platform - INCIDENT - EU - Error matching queue
none
6 mins

This incident has been resolved.This incident has been resolved.

2025-02-17 18:00 [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-14 01:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-13 23:00 [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-SA Environment (South America Data Cent...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-13 13:21 Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Issues with North American h...
critical
21 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2025-02-13 10:43 Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - File transfer failing for Ch...
critical
24 hrs, 18 mins

This incident has been resolved.This incident has been resolved.