Current Status: avaya-cloud is UP
We checked the official avaya-cloud status page for updates 3 mins, 25 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-18 02:32 | Intermittently issue on Journey Store Services – APAC Region | minor | 21 mins | The issue impacting Journey Store services in the APAC region has been fully resolved. All services are now opera...read more |
| 2025-08-16 06:51 | Investigating anomalies in automation testing | minor | 1 hr, 35 mins | Issue has been identified with automation test for voice call and until resolved manual tests will be conducted. ...read more |
| 2025-08-13 17:43 | agents may have experienced delays in workspaces | none | 13 hrs, 1 min | The incident has been resolved.The incident has been resolved. |
| 2025-08-11 14:35 | Intermittently chat messages are blank | minor | 19 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-10 01:29 | Avaya Experience Platform – Email/Chat Issues for Avaya Customers (UK) | minor | 3 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-10 01:04 | AXP Email and Chat | prod-uk | none | 0 second | Users experienced service disruption in AXP Email and Chat on the Production UK environment during the stated tim...read more |
| 2025-08-08 02:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-06 18:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-EU Environment (Europe Data Centre) | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-06 16:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-UK Environment (United Kingdom Data Cen... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-06 15:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-ASE Environment (Asia Pacific Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-28 05:37 | Avaya Experience Platform – Inbound Call Issues for Avaya SIP Trunk Customers (UK & EU) | major | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-24 02:00 | [Scheduled] Certificate Update | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-23 15:00 | [Scheduled] Certificate Update | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-22 18:30 | [Scheduled] Certificate Update | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-22 16:30 | [Scheduled] Certificate Update | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-21 00:00 | [Scheduled] Certificate rotation | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-20 22:32 | Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces | critical | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-12 15:21 | Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces | critical | 5 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-12 02:06 | Avaya Experience Platform - INCIDENT - Asia - Potential issue with accessing call recordings | major | 14 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-11 18:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-EU Environment (Europe Data Centre) | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-11 16:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-UK Environment (United Kingdom Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-11 15:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-ASE Environment (Asia Pacific Data Centr... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-09 02:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-NA Environment (North America Data Centr... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-09 00:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance: Prod-SA Environment (South America Data Centr... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-03 12:25 | Agents may experience issues on workspaces. | none | 0 second | May 3, 08:25 EDTResolved - This incident has been resolved.May 3, 07:50 EDTInvestigating - We are investigating...read more |
| 2025-04-24 01:27 | APAC Status Page Maintenance correction | none | 0 second | Apr 23, 21:27 EDTCompleted - The scheduled maintenance has been completed.Apr 23, 21:25 EDTIn progress - Schedule...read more |
| 2025-04-23 21:07 | [Scheduled] Please be advised of this planned maintenance activity for prod-Ind | maintenance | 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-23 15:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-04-23 00:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-22 16:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 10:30 | Avaya Experience Platform - INCIDENT - United Kingdom (UK) - Potential voice issues on SIP tenants | minor | 3 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-15 15:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-14 15:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 18:31 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-EU Environment (Europe Data Centre) | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 16:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-UK Environment (United Kingdom Data Cen... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 16:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 15:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-ASE Environment (Asia Pacific Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 13:07 | Avaya Experience Platform - INCIDENT - South America (SA) Data Centre - Notes feature may not be ava... | major | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-09 13:04 | Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Notes feature may not be ava... | major | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-09 02:01 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent... | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 00:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-SA Environment (South America Data Cent... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-08 02:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-07 20:19 | Issue detected in monitoring tool - no impact to AXP currently. Actions to be taken to mitigate any... | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-03 23:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-03 21:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-02 02:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-01 15:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-28 04:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-27 16:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-26 21:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |