Current Status: BetterCloud is UP
We checked the official BetterCloud status page for updates 4 mins, 8 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-04 10:06 | Workflow Delays | minor | 143 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-02 18:00 | [Scheduled] Scheduled Maintenance on User Automation and Google Administration (app.bettercloud.com ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-17 10:56 | Spend Optimization Performance | minor | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-02 12:21 | Help Center Outage | minor | 7 hrs, 37 mins | We have resolved the issue affecting our help center. We appreciate your patience! If you have any questions, ple...read more |
| 2025-06-27 20:32 | Docusign Integration Outage | none | 0 second | Jun 27, 16:32 EDTResolved - This incident has been resolved. Docusign actions should be working as expected. If y...read more |
| 2025-06-16 23:03 | Unable to save workflows | none | 0 second | Jun 16, 19:03 EDTResolved - We have resolved the issue preventing workflows from saving. We appreciate your patie...read more |
| 2025-06-12 21:25 | Cannot Access BetterCloud | none | 0 second | Jun 12, 17:25 EDTResolved - Google's engineering team has resolved the issue affecting BetterCloud services. Cust...read more |
| 2025-06-11 16:00 | File Governance Maintenance | none | 0 second | Jun 11, 12:00 EDTCompleted - The scheduled maintenance has been completed.Jun 11, 10:00 EDTIn progress - Schedule...read more |
| 2025-06-05 14:10 | Scheduled Maintenance on File Governance (Tricent) functionality- Thursday, June 5th 2025 | none | 0 second | Jun 5, 10:10 EDTCompleted - The maintenance will be rescheduled.Jun 5, 10:00 EDTIn progress - Scheduled mainten...read more |
| 2025-05-30 19:20 | File Governance - Insights Data | none | 0 second | May 30, 15:20 EDTResolved - This incident has been resolved.May 23, 18:11 EDTUpdate - We are continuing to work t...read more |
| 2025-05-20 14:03 | Scheduled Maintenance on File Governance (Tricent) functionality- Tuesday, May 20th 2025 | none | 0 second | May 20, 10:03 EDTCompleted - The maintenance originally planned for today will be rescheduled.May 20, 10:00 EDTIn...read more |
| 2025-05-15 14:10 | Scheduled Maintenance on File Governance (Tricent) functionality- Thursday, May 15 2025 | none | 0 second | May 15, 10:10 EDTCompleted - This maintenance window is being rescheduled for Tuesday, May 20th from 10:00AM EST ...read more |
| 2025-05-14 04:18 | File Ingestion Delay | none | 0 second | May 14, 00:18 EDTResolved - We have resolved the issue causing delays ingesting files for a subset of customers. ...read more |
| 2025-05-09 05:12 | Scheduled Maintenance on User Automation (app.bettercloud.com) functionality | none | 0 second | May 9, 01:12 EDTCompleted - The scheduled maintenance has been completed.May 8, 21:00 EDTIn progress - Schedule...read more |
| 2025-05-08 02:03 | Scheduled Maintenance on User Automation (app.bettercloud.com) functionality | none | 0 second | May 7, 22:03 EDTCompleted - The scheduled maintenance has been completed.May 7, 20:00 EDTIn progress - Schedule...read more |
| 2025-04-28 20:30 | Workflow Action Delays | none | 0 second | Apr 28, 16:30 EDTResolved - All Workflow Actions that were delayed between 2:30-3:30PM EST have been resolved. We...read more |
| 2025-04-04 21:08 | Workflow Action Delays | none | 0 second | Apr 4, 17:08 EDTResolved - We have monitored our services for stability and are confident this issue is resolved...read more |
| 2025-03-25 14:21 | Spend Optimization (fka: Track) Outage | none | 0 second | Mar 25, 10:21 EDTResolved - We have monitored our services for stability and are confident this issue is resolved...read more |
| 2025-02-28 14:15 | Slack Outage | none | 0 second | Feb 28, 09:15 ESTResolved - This incident has been resolved.Feb 26, 13:39 ESTInvestigating - We are currently inv...read more |
| 2025-02-26 21:00 | Scheduled Maintenance on File Governance (Tricent) functionality - Wednesday, February 26 2025 | none | 0 second | Feb 26, 16:00 ESTCompleted - The scheduled maintenance has been completed.Feb 26, 12:30 ESTIn progress - Schedule...read more |
| 2025-02-25 22:35 | File Ingestion Delay | none | 0 second | Feb 25, 17:35 ESTResolved - We have resolved the issue causing delays ingesting files for a subset of customers. ...read more |
| 2025-02-18 18:29 | Content Scanning Delay | none | 0 second | Feb 18, 13:29 ESTResolved - This incident has been resolved. If you have any questions, please contact our Suppor...read more |
| 2024-12-11 00:48 | Scheduled Maintenance on User Automation (app.bettercloud.com) functionality - Tuesday, December 10t... | none | 0 second | Dec 10, 19:48 ESTCompleted - The scheduled maintenance has been completed.Dec 10, 19:00 ESTIn progress - Schedule...read more |
| 2024-12-03 14:00 | Scheduled Maintenance on Spend Optimization (aka: Track) functionality - Tuesday, November 26th 2024 | none | 0 second | Dec 3, 09:00 ESTCompleted - The scheduled maintenance has been completed.Dec 3, 07:00 ESTIn progress - Schedule...read more |
| 2024-11-26 01:31 | Scheduled Maintenance on app.bettercloud.com UI, Directory, and Workflows functionality - Monday, No... | none | 0 second | Nov 25, 20:31 ESTCompleted - The scheduled maintenance has been completed.Nov 25, 19:00 ESTIn progress - Schedule...read more |
| 2024-11-19 09:20 | Workflow Action Delays | minor | 7 hrs, 15 mins | We have monitored our services for stability and are confident this issue is resolved. We apologize for any incon...read more |
| 2024-11-18 18:46 | UI Outage on User Automation Module (aka: app.bettercloud.com) | critical | 3 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-07 09:57 | Workflow Action Delays | minor | 30 hrs, 48 mins | This incident has been resolved. A subset of customers who may have experienced additional impact have been conta...read more |
| 2024-11-06 15:06 | Unable to install BetterCloud built Action Only Integrations in app.bettercloud.com | minor | 4 hrs, 49 mins | We have resolved the issue preventing BetterCloud built Action Only Integrations in BetterCloud from being instal...read more |
| 2024-10-24 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Directory and Workflows functionality - Thu... | maintenance | 42 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 09:51 | Support Chat Widget | minor | 3 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com's User, File, and File Permission Sync - Th... | maintenance | 2 hrs, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-15 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Audit Logs, Actions, and API related functi... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-08 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Tuesday... | maintenance | 2 hrs, 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-05 13:00 | Google Directory Syncs Delays | minor | 21 hrs | We have identified and fixed the issue causing delays in Google Group Full Syncs for a subset of customers. All i...read more |
| 2024-10-03 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Thursda... | maintenance | 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-26 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com's Alerts functionality - Thursday, Septembe... | maintenance | 1 hr, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 20:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com & Track login functionality - Wednesday, Se... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 10:00 | BetterCloud API Outage | critical | 23 hrs, 10 mins | Our teams have validated that all affected services are recovered at this time. No additional impact has been obs...read more |
| 2024-09-13 14:37 | User Ingestion Delay | minor | 123 hrs, 10 mins | We have resolved the issue that resulted in some delays related to user syncs for a small subset of customers. We...read more |
| 2024-09-10 09:46 | File Ingestion Delay | minor | 195 hrs, 57 mins | We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience!...read more |
| 2024-09-09 19:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 1 hr, 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-09 07:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-04 16:52 | Workflow Action Delays | minor | 3 hrs, 29 mins | We have monitored this issue and have made additional changes to ensure stability. A long term fix will be implem...read more |
| 2024-08-26 21:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 33 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-23 14:08 | Workflow Action Delays | minor | 71 hrs, 46 mins | We have monitored this issue throughout the weekend and have made additional changes to ensure stability. A long ...read more |
| 2024-07-24 14:41 | Live Chat Outage | critical | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 12:49 | On Demand Workflows Not Executing | minor | 3 hrs, 29 mins | We have monitored the issue that affected the On Demand Workflow experience, and consider it fully resolved. If y...read more |
| 2024-07-10 21:00 | [Scheduled] BetterCloud Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 23:30 | [Scheduled] Scheduled Maintenance on BetterCloud's Track App- Tuesday, July 2nd 2024 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |