Current Status: BigLeaf is UP
We checked the official BigLeaf status page for updates 2 mins, 54 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-10 00:00 | Bigleaf Cloud Connect and Alerting System Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Jul 9, 17:00 - 18:00 PDTJun 30, 12:49 PDTScheduled - We are conducting routine maintena...read more |
| 2025-07-02 15:19 | Bigleaf Cloud Connect - Site Configuration Changes | minor | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-01 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-20 12:50 | Bigleaf Alert Emails | critical | 97 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-20 12:30 | Bigleaf Support Emails | minor | 2 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-20 11:52 | Network Performance Issues - ATL | minor | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-20 02:00 | [Scheduled] Scheduled Maintenance - [SEA] Gateway Cluster | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-17 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-03 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 09:15 | Backup-Only Circuits 'Down' in BCC | none | 1 hr, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 07:07 | Network Performance Issues - Frankfurt, DE | minor | 4 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-05-20 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-06 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-23 01:00 | Bigleaf Cloud Connect and Alerting System Maintenance | none | 0 second | Apr 22, 18:00 PDTCompleted - The scheduled maintenance has been completed.Apr 22, 17:00 PDTIn progress - Schedule...read more |
| 2025-04-22 10:00 | Routine Maintenance - [SEA] Gateway Cluster | none | 0 second | Apr 22, 03:00 PDTCompleted - The scheduled maintenance has been completed.Apr 22, 00:00 PDTIn progress - Schedule...read more |
| 2025-04-11 09:00 | Routine Network Maintenance - Atlanta and Chicago Gateway Clusters | none | 0 second | Apr 11, 02:00 PDTCompleted - The scheduled maintenance has been completed.Apr 10, 20:00 PDTIn progress - Schedule...read more |
| 2025-04-11 04:00 | Routine Network Maintenance - London, Amsterdam, and Frankfurt Gateway Clusters | none | 0 second | Apr 10, 21:00 PDTCompleted - The scheduled maintenance has been completed.Apr 10, 15:00 PDTIn progress - Schedule...read more |
| 2025-04-09 08:00 | Routine Network Maintenance - NYC and Ashburn Gateway Clusters | none | 0 second | Apr 9, 01:00 PDTCompleted - The scheduled maintenance has been completed.Apr 8, 19:00 PDTIn progress - Schedule...read more |
| 2025-04-09 01:00 | Bigleaf Cloud Connect and Alerting System Maintenance | none | 0 second | Apr 8, 18:00 PDTCompleted - The scheduled maintenance has been completed.Apr 8, 17:00 PDTIn progress - Schedule...read more |
| 2025-04-04 11:00 | Routine Network Maintenance - Dallas and Los Angeles Gateway Clusters | none | 0 second | Apr 4, 04:00 PDTCompleted - The scheduled maintenance has been completed.Apr 3, 22:00 PDTIn progress - Schedule...read more |
| 2025-04-02 11:00 | Routine Network Maintenance - Seattle Gateway Cluster | none | 0 second | Apr 2, 04:00 PDTCompleted - The scheduled maintenance has been completed.Apr 1, 22:00 PDTIn progress - Schedule...read more |
| 2025-03-26 01:00 | Bigleaf Cloud Connect and Alerting System Maintenance | none | 0 second | Mar 25, 18:00 PDTCompleted - The scheduled maintenance has been completed.Mar 25, 17:00 PDTIn progress - Schedule...read more |
| 2025-03-21 11:00 | Routine Network Maintenance in the United States; Upgrades in SJC and DEN | none | 0 second | Mar 21, 04:00 PDTCompleted - The scheduled maintenance has been completed.Mar 20, 22:00 PDTIn progress - Schedule...read more |
| 2025-03-19 06:00 | Routine Network Maintenance -- NYC Gateway Cluster | none | 0 second | Mar 18, 23:00 PDTCompleted - The scheduled maintenance has been completed.Mar 18, 19:00 PDTIn progress - Schedule...read more |
| 2025-03-12 01:00 | Bigleaf Cloud Connect and Alerting System Maintenance | none | 0 second | Mar 11, 18:00 PDTCompleted - The scheduled maintenance has been completed.Mar 11, 17:00 PDTIn progress - Schedule...read more |
| 2025-02-26 09:30 | Routine Maintenance - [DAL] Gateway Cluster | none | 0 second | Feb 26, 01:30 PSTCompleted - The scheduled maintenance has been completed.Feb 25, 22:30 PSTIn progress - Schedule...read more |
| 2025-02-25 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 22:00 | [Scheduled] Routine Network Maintenance -SJC, DEN Gateway Clusters | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 22:00 | [Scheduled] Routine Network Maintenance -SEA Gateway Cluster | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-03 00:30 | Network Performance Issues - NYC | none | 0 second | Customers connected to our NYC gateway clusters may have experienced up to two brief periods of packet loss betwe...read more |
| 2025-01-31 13:01 | Network Performance Issues - NYC/CHI | none | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-28 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 11:08 | Bigleaf Support Line Issues | none | 7 hrs, 34 mins | Our phone service provider has resolved the issue and inbound call service is functioning normally. We apologize ...read more |
| 2025-01-14 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-14 13:47 | Network Performance Issues - NYC/CHI | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-31 16:41 | Site and circuit alert emails delayed | critical | 1 hr, 8 mins | We have identified the root cause and deployed a fix for the problem. All site and circuit alerts should now be s...read more |
| 2024-12-17 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-03 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-19 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-18 20:00 | [Scheduled] Routine Maintenance - [DAL] Gateway Cluster | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-05 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-08 17:00 | [Scheduled] Bigleaf Web Dashboard and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 21:00 | [Scheduled] Routine Maintenance -- [DEN] Gateway Cluster | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-10 09:29 | Network Performance Issues - ATL/NYC | minor | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 22:00 | [Scheduled] Routine Network Maintenance -- SJC Gateway Cluster | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-09 13:16 | Network Performance Issues - FRA | minor | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-23 09:25 | Network Performance Issues - NYC | minor | 2 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 13:48 | Network Performance Issues - ATL | minor | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |