Current Status: Box is UP
We checked the official Box status page for updates 2 mins, 43 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-20 11:00 | [Minor] Issue with SMS MFA Codes | minor | 1 hr, 21 mins | After further monitoring, this incident is now considered resolved. If you continue to experience any issues, ple...read more |
| 2025-10-20 02:01 | [Major] Issues to receive SMS | major | 1 hr, 7 mins | After further monitoring, this incident is now considered resolved. The SMS Service has been restored to full fun...read more |
| 2025-10-17 06:36 | [Major] Some Users May See Errors Accessing The All Files Page | major | 1 hr, 31 mins | After further monitoring, this incident is now considered resolved. The All Files page service has been restored ...read more |
| 2025-10-01 12:00 | [Major] Issues with Multiple Box Services | major | 0 second | From approximately 2:25 PM to 03:01 PM US Pacific time, we observed an issue impacting Box Preview and Shared Lin...read more |
| 2025-09-22 21:41 | [Critical] Issues with Box AI within Box Hubs | critical | 50 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2025-09-18 13:50 | [Critical] Issue with Multiple Box Services | critical | 3 hrs, 22 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2025-09-18 08:47 | [Major] Issues with Admin Console Reports | major | 3 hrs, 4 mins | After further monitoring, this incident is now considered resolved. Enterprise Reports has been restored to full ...read more |
| 2025-09-18 01:50 | [Major] Issues with API Calls | major | 2 hrs, 21 mins | After further monitoring, this incident is now considered resolved. API Service has been restored to full functio...read more |
| 2025-09-15 02:54 | [Critical] Issues with All Files Page, API calls, Logins and Box Notes | critical | 1 hr, 52 mins | After further monitoring, this incident is now considered resolved. Our Service has been restored to full functio...read more |
| 2025-09-04 11:20 | [Outage] Issues with Box Services | critical | 1 hr, 40 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-08-22 05:30 | [Critical] Customers may have experienced issues using Admin Console | critical | 0 second | From approximately 05:30 AM to 06:10 AM US Pacific time, we observed an issue impacting Box Admin Console. There ...read more |
| 2025-08-15 17:00 | [Scheduled] Scheduled Resiliency Test Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-12 22:11 | [Outage] Issues with Box AI | critical | 5 hrs, 29 mins | After further monitoring, this incident is now considered resolved. Box AI Service has been restored to full func...read more |
| 2025-08-06 09:30 | [Minor] Issue with Logins and Box Notes | minor | 0 second | From approximately 11:20 AM to 11:34 AM US Pacific time, we observed an issue impacting some Logins and Box Notes...read more |
| 2025-06-14 00:00 | Scheduled Resiliency Test Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Jun 13, 17:00 - 19:00 PDTJun 5, 10:07 PDTUpdate - We will be undergoing scheduled main...read more |
| 2025-06-13 00:43 | [Outage] Issues with Multiple Box Services | none | 0 second | Jun 12, 17:43 PDTResolved - After further monitoring, this incident is now considered resolved. Box services have...read more |
| 2025-05-21 23:10 | [Outage] Box Services Unavailable | none | 0 second | May 21, 16:10 PDTResolved - After further monitoring, this incident is now considered resolved. If you continue t...read more |
| 2025-05-20 01:49 | [Major] Issues with Box AI | none | 0 second | May 19, 18:49 PDTResolved - After further monitoring, this incident is now considered resolved. All services have...read more |
| 2025-05-19 08:00 | [Major] Customers may have experienced issues with Login, SSO, Uploads and Downloads | none | 0 second | May 19, 01:00 PDTResolved - From approximately 01:08 AM to 01:18 AM US Pacific time, we observed an issue impacti...read more |
| 2025-05-15 12:48 | [Major] Issue Modifying Powerpoint Files with MS Office Online | none | 0 second | May 15, 05:48 PDTResolved - After further monitoring, this incident is now considered resolved. MS Office Online ...read more |
| 2025-05-15 12:08 | [Major] Issue with Payment Processing | none | 0 second | May 15, 05:08 PDTResolved - After further monitoring, this incident is now considered resolved. Payment Service h...read more |
| 2025-05-07 19:19 | [Critical] Issues with Multiple Box Services | none | 0 second | May 7, 12:19 PDTResolved - After further monitoring, this incident is now considered resolved. All services have...read more |
| 2025-05-07 02:13 | [Major] Issues with Multiple Box Services | major | 34 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-05-03 20:38 | [Minor] Customers may experience issues with Login | minor | 1 hr, 53 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2025-04-30 01:13 | [Major] Issues with Box Relay | none | 0 second | Apr 29, 18:13 PDTResolved - After further monitoring, this incident is now considered resolved. Box services have...read more |
| 2025-04-14 02:30 | [Minor] Issues with Multiple Box Services | none | 0 second | Apr 13, 19:30 PDTResolved - This incident has been resolved.Apr 13, 19:30 PDTUpdate - After further monitoring, t...read more |
| 2025-03-25 16:44 | [Major] Box Shuttle Service Seeing Issues Creating New Jobs | none | 0 second | Mar 25, 09:44 PDTResolved - After further monitoring, this incident is now considered resolved. Box Shuttle Servi...read more |
| 2025-03-21 18:07 | [Minor] Customers may be experiencing issues with uploads and downloads | none | 0 second | Mar 21, 11:07 PDTResolved - After further monitoring, this incident is now considered resolved. Our Service has b...read more |
| 2025-03-19 11:26 | [Major] Customers may experience issues with Login and All Files page | none | 0 second | Mar 19, 04:26 PDTResolved - After further monitoring, this incident is now considered resolved. Our Service has b...read more |
| 2025-03-12 13:00 | [Major] Some customers can have issues to load or open MS Office Online | none | 0 second | Mar 12, 06:00 PDTResolved - After further monitoring, this incident is now considered resolved. MS Office Onlive ...read more |
| 2025-03-03 20:00 | [Minor] Customers may have experienced issues using All Files page and Public API | minor | 0 second | Between 8:44 - 8:56 PM PT on March 3rd 2025, some users may have experienced difficulties using All Files page an...read more |
| 2025-03-03 02:27 | [Major] Some Users Unable to View All Files and API Pages | major | 36 mins | No additional impact has been observed and this issue is considered fully resolved. If you are still experiencing...read more |
| 2025-02-19 12:07 | [Critical] Customers may have issues with Uploads, Downloads, and accessing the All Files page | critical | 4 hrs, 5 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-02-06 19:10 | [Critical] Issue with Multiple Box Services | critical | 1 hr, 23 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-02-06 17:00 | [Scheduled] Scheduled Resiliency Test Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 17:12 | [Critical] Issues with Uploads, Downloads and Logins | critical | 50 mins | After further monitoring, this incident is now considered resolved. Uploads, downloads, and logins have been rest...read more |
| 2025-01-08 10:16 | [Scheduled] Scheduled Resiliency Test Maintenance | maintenance | 1 hr, 18 mins | The scheduled maintenance has been completed. Please contact Box Support via https://support.box.com if you exper...read more |
| 2024-12-10 16:00 | [Critical] Issues with the Admin Console | critical | 0 second | Between 4:01PM and 4:26PM on 12/10/24, we experienced an issue with the Box Admin Console. During this time, user...read more |
| 2024-12-07 01:01 | [Scheduled] Box Sign Scheduled Maintenance | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed. Box Sign should be fully operational at this time with users able ...read more |
| 2024-12-02 22:53 | [Major] Issues with Shared Link Report | major | 28 mins | After further monitoring, this incident is now considered resolved. Shared Link reports have now been restored to...read more |
| 2024-11-29 02:28 | [Major] Issues with Box Notes | major | 34 mins | After further monitoring, this incident is now considered resolved. Box Notes Service has been restored to full f...read more |
| 2024-11-21 09:06 | [Major] Issues loading Embed Widget in Integrations | none | 42 mins | After further monitoring, this incident is now considered resolved. Box Embed has been restored to full functiona...read more |
| 2024-11-14 08:47 | [Major] Some customers may experience public shared links redirecting to a login prompt | major | 1 hr, 46 mins | After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...read more |
| 2024-11-07 10:53 | [Major] Issues with opening PowerPoint files in Box for Office Online | major | 19 hrs, 47 mins | After further monitoring, this incident is now considered resolved. You should now be able to open PowerPoint fil...read more |
| 2024-10-18 00:45 | [Major] Issues with Search Feature | major | 30 mins | After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...read more |
| 2024-10-10 02:10 | [Minor] Issue with Multiple Box Services | minor | 33 mins | After further monitoring, this incident is now considered resolved. Our teams have validated that all affected se...read more |
| 2024-10-02 23:47 | [Major] 503 status code on API calls | major | 2 hrs, 52 mins | After further monitoring, this incident is now considered resolved. API Service has been restored to full functio...read more |
| 2024-09-29 23:41 | [Critical] Slowness issue | critical | 17 mins | After further monitoring, this incident is now considered resolved. Our Services have been restored to full funct...read more |
| 2024-09-06 08:10 | [Major] Issue with Box Drive and Box Sync | major | 5 hrs, 29 mins | Our teams have validated that all affected services are recovered at this time. No additional impact has been obs...read more |
| 2024-08-29 02:27 | [Major] Issues with Uploads and Downloads | major | 2 hrs, 10 mins | After further monitoring, this incident is now considered resolved. Uploads and Downloads services have been rest...read more |