Current Status: Box is UP
We checked the official Box status page for updates 4 mins, 44 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-14 00:00 | Scheduled Resiliency Test Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Jun 13, 17:00 - 19:00 PDTJun 5, 10:07 PDTUpdate - We will be undergoing scheduled main...read more |
| 2025-06-12 11:19 | [Outage] Issues with Multiple Box Services | critical | 6 hrs, 24 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2025-05-21 14:28 | [Outage] Box Services Unavailable | critical | 1 hr, 42 mins | After further monitoring, this incident is now considered resolved. If you continue to experience any issues, ple...read more |
| 2025-05-19 18:25 | [Major] Issues with Box AI | major | 24 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-05-19 01:00 | [Major] Customers may have experienced issues with Login, SSO, Uploads and Downloads | major | 0 second | From approximately 01:08 AM to 01:18 AM US Pacific time, we observed an issue impacting Login, SSO, Uploads and D...read more |
| 2025-05-15 00:57 | [Major] Issue with Payment Processing | major | 4 hrs, 11 mins | After further monitoring, this incident is now considered resolved. Payment Service has been restored to full fun...read more |
| 2025-05-15 00:35 | [Major] Issue Modifying Powerpoint Files with MS Office Online | major | 5 hrs, 13 mins | After further monitoring, this incident is now considered resolved. MS Office Online Service has been restored to...read more |
| 2025-05-07 06:30 | [Critical] Issues with Multiple Box Services | critical | 5 hrs, 49 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-05-07 02:13 | [Major] Issues with Multiple Box Services | major | 34 mins | After further monitoring, this incident is now considered resolved. All services have been restored to full funct...read more |
| 2025-05-03 20:38 | [Minor] Customers may experience issues with Login | minor | 1 hr, 53 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2025-04-29 16:40 | [Major] Issues with Box Relay | major | 1 hr, 33 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2025-04-13 17:24 | [Minor] Issues with Multiple Box Services | minor | 2 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 16:44 | [Major] Box Shuttle Service Seeing Issues Creating New Jobs | none | 0 second | Mar 25, 09:44 PDTResolved - After further monitoring, this incident is now considered resolved. Box Shuttle Servi...read more |
| 2025-03-21 18:07 | [Minor] Customers may be experiencing issues with uploads and downloads | none | 0 second | Mar 21, 11:07 PDTResolved - After further monitoring, this incident is now considered resolved. Our Service has b...read more |
| 2025-03-19 11:26 | [Major] Customers may experience issues with Login and All Files page | none | 0 second | Mar 19, 04:26 PDTResolved - After further monitoring, this incident is now considered resolved. Our Service has b...read more |
| 2025-03-12 13:00 | [Major] Some customers can have issues to load or open MS Office Online | none | 0 second | Mar 12, 06:00 PDTResolved - After further monitoring, this incident is now considered resolved. MS Office Onlive ...read more |
| 2025-03-04 04:00 | [Minor] Customers may have experienced issues using All Files page and Public API | none | 0 second | Mar 3, 20:00 PSTResolved - Between 8:44 - 8:56 PM PT on March 3rd 2025, some users may have experienced difficul...read more |
| 2025-03-03 11:03 | [Major] Some Users Unable to View All Files and API Pages | none | 0 second | Mar 3, 03:03 PSTResolved - No additional impact has been observed and this issue is considered fully resolved. I...read more |
| 2025-02-20 00:12 | [Critical] Customers may have issues with Uploads, Downloads, and accessing the All Files page | none | 0 second | Feb 19, 16:12 PSTResolved - After further monitoring, this incident is now considered resolved. All services have...read more |
| 2025-02-07 04:33 | [Critical] Issue with Multiple Box Services | none | 0 second | Feb 6, 20:33 PSTResolved - After further monitoring, this incident is now considered resolved. All services have...read more |
| 2025-02-07 03:00 | Scheduled Resiliency Test Maintenance | none | 0 second | Feb 6, 19:00 PSTCompleted - The scheduled maintenance has been completed.Feb 6, 17:00 PSTIn progress - Schedule...read more |
| 2025-01-16 02:02 | [Critical] Issues with Uploads, Downloads and Logins | none | 0 second | Jan 15, 18:02 PSTResolved - After further monitoring, this incident is now considered resolved. Uploads, download...read more |
| 2025-01-08 19:34 | Scheduled Resiliency Test Maintenance | none | 0 second | Jan 8, 11:34 PSTCompleted - The scheduled maintenance has been completed. Please contact Box Support via https:/...read more |
| 2024-12-11 00:00 | [Critical] Issues with the Admin Console | none | 0 second | Dec 10, 16:00 PSTResolved - Between 4:01PM and 4:26PM on 12/10/24, we experienced an issue with the Box Admin Con...read more |
| 2024-12-07 10:02 | Box Sign Scheduled Maintenance | none | 0 second | Dec 7, 02:02 PSTCompleted - The scheduled maintenance has been completed.Box Sign should be fully operational at...read more |
| 2024-12-03 07:21 | [Major] Issues with Shared Link Report | none | 0 second | Dec 2, 23:21 PSTResolved - After further monitoring, this incident is now considered resolved. Shared Link repor...read more |
| 2024-11-29 11:02 | [Major] Issues with Box Notes | none | 0 second | Nov 29, 03:02 PSTResolved - After further monitoring, this incident is now considered resolved. Box Notes Service...read more |
| 2024-11-21 17:48 | [Major] Issues loading Embed Widget in Integrations | none | 0 second | Nov 21, 09:48 PSTResolved - After further monitoring, this incident is now considered resolved. Box Embed has bee...read more |
| 2024-11-14 08:47 | [Major] Some customers may experience public shared links redirecting to a login prompt | major | 1 hr, 46 mins | After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...read more |
| 2024-11-07 10:53 | [Major] Issues with opening PowerPoint files in Box for Office Online | major | 19 hrs, 47 mins | After further monitoring, this incident is now considered resolved. You should now be able to open PowerPoint fil...read more |
| 2024-10-18 00:45 | [Major] Issues with Search Feature | major | 30 mins | After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...read more |
| 2024-10-10 02:10 | [Minor] Issue with Multiple Box Services | minor | 33 mins | After further monitoring, this incident is now considered resolved. Our teams have validated that all affected se...read more |
| 2024-10-02 23:47 | [Major] 503 status code on API calls | major | 2 hrs, 52 mins | After further monitoring, this incident is now considered resolved. API Service has been restored to full functio...read more |
| 2024-09-29 23:41 | [Critical] Slowness issue | critical | 17 mins | After further monitoring, this incident is now considered resolved. Our Services have been restored to full funct...read more |
| 2024-09-06 08:10 | [Major] Issue with Box Drive and Box Sync | major | 5 hrs, 29 mins | Our teams have validated that all affected services are recovered at this time. No additional impact has been obs...read more |
| 2024-08-29 02:27 | [Major] Issues with Uploads and Downloads | major | 2 hrs, 10 mins | After further monitoring, this incident is now considered resolved. Uploads and Downloads services have been rest...read more |
| 2024-08-25 19:40 | [Major] Issues with Collections, Box AI and Box Notes | major | 26 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2024-07-27 02:38 | [Scheduled] SSO Scheduled Maintenance | maintenance | 0 second | This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...read more |
| 2024-07-21 22:31 | [Major] Delays in Box Relay | major | 3 hrs, 48 mins | After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...read more |
| 2024-07-12 19:04 | [Scheduled] Scheduled Resiliency Test Maintenance | maintenance | 0 second | This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...read more |
| 2024-06-25 14:30 | [Minor] Issue with Box Notes | minor | 0 second | From approximately 2:15 PM to 2:30 PM PDT on June 25th 2024, some users may have experienced issues while using B...read more |
| 2024-06-25 09:30 | [Major] Issue Accessing Box All Files, Notes and API | major | 0 second | From approximately 9:38 AM to 9:53 AM PDT on June 25th 2024, some users may have experienced issues logging in to...read more |
| 2024-06-17 08:52 | [Critical] Issues with Search | critical | 11 hrs, 27 mins | After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...read more |
| 2024-06-14 01:42 | [Critical] Issues with Search | critical | 1 hr, 13 mins | After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...read more |
| 2024-06-03 22:49 | [Critical] Issues with Search | critical | 16 hrs, 23 mins | Following additional monitoring, we've verified that Search functionality has been fully restored and this incide...read more |
| 2024-05-29 03:32 | [MAJOR] Issues with Logins, All Files page | major | 3 hrs, 22 mins | After further monitoring, this incident is now considered resolved. Our Service has been restored to full functio...read more |
| 2024-04-29 16:37 | [Scheduled] Scheduled Resiliency Test Maintenance - Phase 2 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-29 10:43 | [Minor] Issues with Box Sign | minor | 1 hr, 47 mins | After further monitoring, this incident is now considered resolved. Box Sign has been restored to full functional...read more |
| 2024-04-26 20:55 | [Scheduled] SSO Scheduled Maintenance | maintenance | 0 second | This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...read more |
| 2024-04-24 22:59 | [Minor] Customers may have experienced issues using Public API | minor | 0 second | Between 10:00PM and 10:23PM PDT on April 24th 2024, some users may have experienced issues using Public API. No f...read more |