Box Status

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Current Status: Box is UP

We checked the official Box status page for updates 1 min, 50 seconds ago.

Past Box Incidents

Source: Official Box status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-29 16:40 [Major] Issues with Box Relay
major
1 hr, 33 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2025-04-13 17:24 [Minor] Issues with Multiple Box Services
minor
2 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2025-03-25 08:44 [Major] Box Shuttle Service Seeing Issues Creating New Jobs
major
1 hr

After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full...

2025-03-21 09:50 [Minor] Customers may be experiencing issues with uploads and downloads
minor
1 hr, 17 mins

After further monitoring, this incident is now considered resolved. Our Service has been restored to full functio...

2025-03-19 03:58 [Major] Customers may experience issues with Login and All Files page
major
28 mins

After further monitoring, this incident is now considered resolved. Our Service has been restored to full functio...

2025-03-12 03:44 [Major] Some customers can have issues to load or open MS Office Online
major
2 hrs, 16 mins

After further monitoring, this incident is now considered resolved. MS Office Onlive Service has been restored to...

2025-03-03 20:00 [Minor] Customers may have experienced issues using All Files page and Public API
minor
0 second

Between 8:44 - 8:56 PM PT on March 3rd 2025, some users may have experienced difficulties using All Files page an...

2025-03-03 02:27 [Major] Some Users Unable to View All Files and API Pages
major
36 mins

No additional impact has been observed and this issue is considered fully resolved. If you are still experiencing...

2025-02-19 12:07 [Critical] Customers may have issues with Uploads, Downloads, and accessing the All Files page
critical
4 hrs, 5 mins

After further monitoring, this incident is now considered resolved. All services have been restored to full funct...

2025-02-06 19:10 [Critical] Issue with Multiple Box Services
critical
1 hr, 23 mins

After further monitoring, this incident is now considered resolved. All services have been restored to full funct...

2025-02-06 17:00 [Scheduled] Scheduled Resiliency Test Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-16 02:02 [Critical] Issues with Uploads, Downloads and Logins
none
0 second

Jan 15, 18:02 PSTResolved - After further monitoring, this incident is now considered resolved. Uploads, download...

2025-01-08 19:34 Scheduled Resiliency Test Maintenance
none
0 second

Jan 8, 11:34 PSTCompleted - The scheduled maintenance has been completed. Please contact Box Support via https:/...

2024-12-11 00:00 [Critical] Issues with the Admin Console
none
0 second

Dec 10, 16:00 PSTResolved - Between 4:01PM and 4:26PM on 12/10/24, we experienced an issue with the Box Admin Con...

2024-12-07 10:02 Box Sign Scheduled Maintenance
none
0 second

Dec 7, 02:02 PSTCompleted - The scheduled maintenance has been completed.Box Sign should be fully operational at...

2024-12-03 07:21 [Major] Issues with Shared Link Report
none
0 second

Dec 2, 23:21 PSTResolved - After further monitoring, this incident is now considered resolved. Shared Link repor...

2024-11-29 11:02 [Major] Issues with Box Notes
none
0 second

Nov 29, 03:02 PSTResolved - After further monitoring, this incident is now considered resolved. Box Notes Service...

2024-11-21 17:48 [Major] Issues loading Embed Widget in Integrations
none
0 second

Nov 21, 09:48 PSTResolved - After further monitoring, this incident is now considered resolved. Box Embed has bee...

2024-11-14 18:33 [Major] Some customers may experience public shared links redirecting to a login prompt
none
0 second

Nov 14, 10:33 PSTResolved - After further monitoring, this incident is now considered resolved. Search Service ha...

2024-11-08 14:40 [Major] Issues with opening PowerPoint files in Box for Office Online
none
0 second

Nov 8, 06:40 PSTResolved - After further monitoring, this incident is now considered resolved. You should now be...

2024-10-18 08:15 [Major] Issues with Search Feature
none
0 second

Oct 18, 01:15 PDTResolved - After further monitoring, this incident is now considered resolved. Search Service ha...

2024-10-10 09:43 [Minor] Issue with Multiple Box Services
none
0 second

Oct 10, 02:43 PDTResolved - After further monitoring, this incident is now considered resolved. Our teams have va...

2024-10-03 09:39 [Major] 503 status code on API calls
none
0 second

Oct 3, 02:39 PDTResolved - After further monitoring, this incident is now considered resolved. API Service has b...

2024-09-30 06:58 [Critical] Slowness issue
none
0 second

Sep 29, 23:58 PDTResolved - After further monitoring, this incident is now considered resolved. Our Services have...

2024-09-06 20:39 [Major] Issue with Box Drive and Box Sync
none
0 second

Sep 6, 13:39 PDTResolved - Our teams have validated that all affected services are recovered at this time. No ad...

2024-08-29 11:37 [Major] Issues with Uploads and Downloads
none
0 second

Aug 29, 04:37 PDTResolved - After further monitoring, this incident is now considered resolved. Uploads and Downl...

2024-08-25 19:40 [Major] Issues with Collections, Box AI and Box Notes
major
26 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2024-07-27 02:38 [Scheduled] SSO Scheduled Maintenance
maintenance
0 second

This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...

2024-07-21 22:31 [Major] Delays in Box Relay
major
3 hrs, 48 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2024-07-12 19:04 [Scheduled] Scheduled Resiliency Test Maintenance
maintenance
0 second

This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...

2024-06-25 14:30 [Minor] Issue with Box Notes
minor
0 second

From approximately 2:15 PM to 2:30 PM PDT on June 25th 2024, some users may have experienced issues while using B...

2024-06-25 09:30 [Major] Issue Accessing Box All Files, Notes and API
major
0 second

From approximately 9:38 AM to 9:53 AM PDT on June 25th 2024, some users may have experienced issues logging in to...

2024-06-17 08:52 [Critical] Issues with Search
critical
11 hrs, 27 mins

After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...

2024-06-14 01:42 [Critical] Issues with Search
critical
1 hr, 13 mins

After further monitoring, this incident is now considered resolved. Search Service has been restored to full func...

2024-06-03 22:49 [Critical] Issues with Search
critical
16 hrs, 23 mins

Following additional monitoring, we've verified that Search functionality has been fully restored and this incide...

2024-05-29 03:32 [MAJOR] Issues with Logins, All Files page
major
3 hrs, 22 mins

After further monitoring, this incident is now considered resolved. Our Service has been restored to full functio...

2024-04-29 16:37 [Scheduled] Scheduled Resiliency Test Maintenance - Phase 2
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-29 10:43 [Minor] Issues with Box Sign
minor
1 hr, 47 mins

After further monitoring, this incident is now considered resolved. Box Sign has been restored to full functional...

2024-04-26 20:55 [Scheduled] SSO Scheduled Maintenance
maintenance
0 second

This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...

2024-04-24 22:59 [Minor] Customers may have experienced issues using Public API
minor
0 second

Between 10:00PM and 10:23PM PDT on April 24th 2024, some users may have experienced issues using Public API. No f...

2024-04-22 18:12 [Major] Issues with multiple Box services
major
1 hr, 21 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2024-04-21 20:56 [Scheduled] Scheduled Resiliency Test Maintenance - Phase 1
maintenance
0 second

This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...

2024-04-14 18:44 [Minor] Customers may have experienced issues using Public API
none
0 second

Between 6:04PM and 6:12PM PDT on April 14th 2024, some users may have experienced issues using Public API. No fur...

2024-04-11 05:46 [Major] Issue Loading Some Box Notes
major
10 mins

After further monitoring, this incident is now considered resolved. Box Notes service has been restored to full f...

2024-04-01 18:09 [Critical] Issues with Box Sign, Box Shield and metadata
critical
43 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2024-03-26 15:21 [Major] Issues with Box Sign
major
1 hr, 17 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2024-03-22 18:51 [Scheduled] SSO Scheduled Maintenance
maintenance
2 hrs, 37 mins

This maintenance is now complete. Please contact Box Support via https://support.box.com if you experience any is...

2024-03-08 01:27 [Major] Issues with Box AI
major
47 mins

After further monitoring, this incident is now considered resolved. Box AI Service has been restored to full func...

2024-03-07 13:36 [Major] Issues with Logins
major
2 hrs, 35 mins

After further monitoring, this incident is now considered resolved. Box services have been restored to full funct...

2024-03-01 14:05 [Major] Customers may experience issues with Logins, Uploads, and Box Notes
major
41 mins

After further monitoring, this incident is now considered resolved. All Box features have been restored to full f...