Current Status: Brex is UP
We checked the official Brex status page for updates 3 mins, 40 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-11 12:35 | Users are unable to access the dashboard | critical | 32 mins | Dashboard access has been restored for all users.Dashboard access has been restored for all users. |
| 2025-06-03 19:54 | Some users can't sign in with Firefox | critical | 20 hrs, 15 mins | A fix was implemented and customers are now able to sign in.A fix was implemented and customers are now able to sign in. |
| 2025-05-23 19:31 | Booking using rewards points on Brex travel experiencing issues | major | 1 hr, 3 mins | Systems related to rewards bookings are now stable. Marking this incident as resolved.Systems related to rewards bookings are now stable. Marking this incident as resolved. |
| 2025-05-14 17:07 | Issues with reviewing Spend Limit requests | critical | 48 mins | A fix was implemented and customers are now able to review spend limit and limit increase requests as expected.A fix was implemented and customers are now able to review spend limit and limit increase requests as expected. |
| 2025-05-01 17:24 | Unable to add cards to digital wallet | critical | 9 hrs, 37 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-24 12:07 | Unable to add cards to digital wallet | major | 8 hrs, 32 mins | The issue should be resolved. For users who are not able to receive a validation code to verify their card on dig...read more |
| 2025-04-23 21:56 | Issues with sending email notifications | critical | 14 hrs, 44 mins | SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yesterday.SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yesterday. |
| 2025-04-17 15:08 | Dashboard Unavailable | minor | 17 mins | The Dashboard is fully operational again.The Dashboard is fully operational again. |
| 2025-04-11 21:27 | Dashboard and mobile unavailable | minor | 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-11 20:02 | Partial outage in dashboard and mobile app | minor | 0 second | We faced degradation across various parts of our Dashboard and mobile app from 1:36 PM PT to 1:51 PM PT, during ...read more |
| 2025-04-03 15:24 | Brex Dashboard and mobile app are unavailable | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 00:48 | Unable to add card to digital wallet. | none | 0 second | Mar 26, 00:48 UTCResolved - A fix has been implemented and we are monitoring the results.Mar 26, 00:46 UTCMonitor...read more |
| 2025-03-12 20:26 | Customers with HR integrations experienced an issue with automatic syncing | none | 0 second | Mar 12, 20:26 UTCResolved - A fix has been implemented and we are monitoring the results.Mar 12, 20:24 UTCMonitor...read more |
| 2025-02-04 20:23 | Outage in Spend Management-related pages | none | 0 second | Feb 4, 20:23 UTCResolved - Customers attempting to access Spend Management-related pages in the Brex dashboard a...read more |
| 2025-01-16 04:35 | SLA Violation Detected | none | 0 second | Jan 16, 04:35 UTCResolved - This incident has been resolved.Jan 16, 04:29 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-16 00:43 | Copilot mode inaccessible to customers | none | 0 second | Jan 16, 00:43 UTCResolved - This incident has been resolved.Jan 16, 00:39 UTCUpdate - A fix has been implemented ...read more |
| 2024-12-10 00:55 | SLA Violation Detected | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-11-28 17:35 | Customers are unable to load the Brex Dashboard after sign-in | none | 0 second | Nov 28, 17:35 UTCResolved - This incident has been resolved.Nov 28, 14:37 UTCMonitoring - A fix has been implemen...read more |
| 2024-11-27 19:11 | Some customers are unable to view the Brex Dashboard | none | 0 second | Nov 27, 19:11 UTCResolved - This incident has been resolved.Nov 27, 18:24 UTCMonitoring - Some customers were exp...read more |
| 2024-11-22 20:25 | SLA Violation Detected | none | 0 second | Nov 22, 20:25 UTCResolved - This incident has been resolved.Nov 22, 18:01 UTCMonitoring - A fix has been implemen...read more |
| 2024-10-03 22:03 | Brex Travel Outage | none | 0 second | Oct 3, 22:03 UTCResolved - This issue has been resolved.Oct 3, 21:08 UTCMonitoring - A fix has been implemented...read more |
| 2024-10-02 20:22 | Bill Pay Partial Outage | none | 0 second | Oct 2, 20:22 UTCResolved - This incident has been resolved.Oct 2, 19:57 UTCMonitoring - A fix has been implemen...read more |
| 2024-09-19 21:43 | Dashboard and mobile app login issues | none | 0 second | Sep 19, 21:43 UTCResolved - Some customers may have experienced issues loading their account information through ...read more |
| 2024-09-17 18:53 | Dashboard and mobile app login issues | none | 0 second | Sep 17, 18:53 UTCResolved - Some customers experienced issues logging into their Brex accounts through the dashbo...read more |
| 2024-09-13 23:21 | Brex Travel issues booking via spend limit | none | 0 second | Sep 13, 23:21 UTCResolved - Some customers experienced issues booking travel using their spend limits. The incide...read more |
| 2024-08-29 23:45 | Brex Travel Logout Partial Outage | none | 0 second | Aug 29, 23:45 UTCResolved - This incident has been resolved.Aug 29, 23:44 UTCUpdate - We are continuing to invest...read more |
| 2024-08-08 22:13 | Reimbursement Partial Outage | major | 0 second | Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated.Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated. |
| 2024-08-07 20:01 | Dashboard Down | critical | 0 second | Some customers are experiencing an issue with the signup flow on the dashboard. We are investigating and will upd...read more |
| 2024-07-11 19:13 | Delays in incoming ACH processing | major | 55 mins | We experienced some delays processing incoming ACH that have been resolved. We'll continue to monitor to ensure n...read more |
| 2024-07-10 18:46 | Flight Search Not Working for Brex travel | minor | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-13 17:00 | Outage in asset uploads, downloads, and metadata fetching | minor | 0 second | Between 9:18-9:27PT, our asset services experienced downtime.Between 9:18-9:27PT, our asset services experienced downtime. |
| 2024-06-12 18:13 | Outage in asset uploads, downloads, and metadata fetching | minor | 0 second | Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime.Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime. |
| 2024-06-04 17:33 | Brex.com minor outage | minor | 2 mins | We have identified the issue with Home Page. We are working to resolve it and will provide updates here as we wor...read more |
| 2024-05-31 21:48 | Login Issues | minor | 54 mins | The issue has been resolved and Dashboard and Mobile are fully operationalThe issue has been resolved and Dashboard and Mobile are fully operational |
| 2024-05-30 19:14 | Degraded Dashboard Performance | minor | 42 mins | Some customers who have the Apollo Client Devtools Chrome extension installed may experience poor dashboard perfo...read more |
| 2024-05-16 15:12 | Intermittent Reimbursement Submission Issues | minor | 3 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-13 21:50 | Inconsistent permission checks for users | major | 26 hrs, 14 mins | We haven't seen the issue in 24hrs.We haven't seen the issue in 24hrs. |
| 2024-04-12 17:56 | SLA Violation Detected | minor | 17 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-28 16:35 | Issues With Brex travel | major | 15 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-03-28 16:02 | Issues with Brex Travel | major | 12 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-03-08 20:42 | https://dashboard.brex.com Outage | minor | 2 hrs, 1 min | A fix has been implemented and the Dashboard is now stable.A fix has been implemented and the Dashboard is now stable. |
| 2024-02-24 05:34 | SLA Violation Detected | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-02 01:31 | Spend Management and BillPay Partial Outage | minor | 29 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-01-24 20:17 | Spend Management Downtime | minor | 27 hrs, 13 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-01-23 00:16 | SLA Violation Detected | minor | 3 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-03 18:27 | Dashboard Availability | minor | 40 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-23 22:26 | Dashboard Login Delays | minor | 1 hr, 9 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-20 04:33 | Dashboard Login Delay | minor | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-20 03:33 | Dashboard Login Delay | minor | 57 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-15 20:34 | Authentication Availability | minor | 3 hrs, 48 mins | This issue has been resolved.This issue has been resolved. |