Current Status: Brex is UP
We checked the official Brex status page for updates 2 mins, 21 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-24 12:07 | Unable to add cards to digital wallet | major | 8 hrs, 32 mins | The issue should be resolved. For users who are not able to receive a validation code to verify their card on dig...read more |
| 2025-04-23 21:56 | Issues with sending email notifications | critical | 14 hrs, 44 mins | SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yesterday.SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yesterday. |
| 2025-04-17 15:08 | Dashboard Unavailable | minor | 17 mins | The Dashboard is fully operational again.The Dashboard is fully operational again. |
| 2025-04-11 21:27 | Dashboard and mobile unavailable | minor | 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-11 20:02 | Partial outage in dashboard and mobile app | minor | 0 second | We faced degradation across various parts of our Dashboard and mobile app from 1:36 PM PT to 1:51 PM PT, during ...read more |
| 2025-04-03 15:24 | Brex Dashboard and mobile app are unavailable | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 00:30 | Unable to add card to digital wallet. | minor | 18 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-03-12 20:24 | Customers with HR integrations experienced an issue with automatic syncing | major | 2 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-02-04 20:23 | Outage in Spend Management-related pages | major | 0 second | Customers attempting to access Spend Management-related pages in the Brex dashboard and mobile app, like the Expe...read more |
| 2025-01-16 04:23 | SLA Violation Detected | minor | 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 00:39 | Copilot mode inaccessible to customers | minor | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-10 00:55 | SLA Violation Detected | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-11-28 14:28 | Customers are unable to load the Brex Dashboard after sign-in | minor | 3 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-27 18:24 | Some customers are unable to view the Brex Dashboard | minor | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 17:46 | SLA Violation Detected | minor | 2 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-03 20:19 | Brex Travel Outage | minor | 1 hr, 44 mins | This issue has been resolved.This issue has been resolved. |
| 2024-10-02 18:04 | Bill Pay Partial Outage | minor | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 17:15 | Dashboard and mobile app login issues | minor | 4 hrs, 28 mins | Some customers may have experienced issues loading their account information through the dashboard or mobile app ...read more |
| 2024-09-17 18:53 | Dashboard and mobile app login issues | major | 0 second | Some customers experienced issues logging into their Brex accounts through the dashboard or mobile app between 8:...read more |
| 2024-09-13 23:21 | Brex Travel issues booking via spend limit | major | 0 second | Some customers experienced issues booking travel using their spend limits. The incident has been resolved.Some customers experienced issues booking travel using their spend limits. The incident has been resolved. |
| 2024-08-22 16:13 | Brex Travel Logout Partial Outage | minor | 175 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 22:13 | Reimbursement Partial Outage | major | 0 second | Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated.Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated. |
| 2024-08-07 20:01 | Dashboard Down | critical | 0 second | Some customers are experiencing an issue with the signup flow on the dashboard. We are investigating and will upd...read more |
| 2024-07-11 19:13 | Delays in incoming ACH processing | major | 55 mins | We experienced some delays processing incoming ACH that have been resolved. We'll continue to monitor to ensure n...read more |
| 2024-07-10 18:46 | Flight Search Not Working for Brex travel | minor | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-13 17:00 | Outage in asset uploads, downloads, and metadata fetching | minor | 0 second | Between 9:18-9:27PT, our asset services experienced downtime.Between 9:18-9:27PT, our asset services experienced downtime. |
| 2024-06-12 18:13 | Outage in asset uploads, downloads, and metadata fetching | minor | 0 second | Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime.Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime. |
| 2024-06-04 17:33 | Brex.com minor outage | minor | 2 mins | We have identified the issue with Home Page. We are working to resolve it and will provide updates here as we wor...read more |
| 2024-05-31 21:48 | Login Issues | minor | 54 mins | The issue has been resolved and Dashboard and Mobile are fully operationalThe issue has been resolved and Dashboard and Mobile are fully operational |
| 2024-05-30 19:14 | Degraded Dashboard Performance | minor | 42 mins | Some customers who have the Apollo Client Devtools Chrome extension installed may experience poor dashboard perfo...read more |
| 2024-05-16 15:12 | Intermittent Reimbursement Submission Issues | minor | 3 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-13 21:50 | Inconsistent permission checks for users | major | 26 hrs, 14 mins | We haven't seen the issue in 24hrs.We haven't seen the issue in 24hrs. |
| 2024-04-12 17:56 | SLA Violation Detected | minor | 17 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-28 16:35 | Issues With Brex travel | major | 15 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-03-28 16:02 | Issues with Brex Travel | major | 12 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-03-08 20:42 | https://dashboard.brex.com Outage | minor | 2 hrs, 1 min | A fix has been implemented and the Dashboard is now stable.A fix has been implemented and the Dashboard is now stable. |
| 2024-02-24 05:34 | SLA Violation Detected | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-02 01:31 | Spend Management and BillPay Partial Outage | minor | 29 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-01-24 20:17 | Spend Management Downtime | minor | 27 hrs, 13 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-01-23 00:16 | SLA Violation Detected | minor | 3 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-03 18:27 | Dashboard Availability | minor | 40 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-23 22:26 | Dashboard Login Delays | minor | 1 hr, 9 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-20 04:33 | Dashboard Login Delay | minor | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-20 03:33 | Dashboard Login Delay | minor | 57 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-15 20:34 | Authentication Availability | minor | 3 hrs, 48 mins | This issue has been resolved.This issue has been resolved. |
| 2023-11-03 23:07 | Card Authorization Availability | major | 1 hr, 15 mins | This issue has been resolved.This issue has been resolved. |
| 2023-10-26 21:30 | Transaction Availability | minor | 4 hrs, 10 mins | This issue has been resolved.This issue has been resolved. |
| 2023-10-26 18:09 | Transaction Availability | major | 2 hrs, 30 mins | This issue has been resolved.This issue has been resolved. |
| 2023-10-14 09:36 | Authentication Availability | minor | 14 mins | This issue has been resolved.This issue has been resolved. |
| 2023-10-12 09:43 | Authorization Processing | minor | 17 mins | This issue has been resolved.This issue has been resolved. |