Current Status: Brex is UP
We checked the official Brex status page for updates 4 mins, 30 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-27 14:39 | Dashboard Partial Outage | critical | 1 hr, 25 mins | We've resolved the issue and all affected functionality has been restored.We've resolved the issue and all affected functionality has been restored. |
| 2025-08-27 02:23 | Unable to login to Brex mobile app | critical | 3 mins | This issue is now resolved.This issue is now resolved. |
| 2025-08-25 22:53 | Dashboard Partial Outage | critical | 2 hrs, 6 mins | Functionality has been restored.Functionality has been restored. |
| 2025-08-07 01:12 | Brex Dashboard and APIs are loading slowly | critical | 30 mins | We are seeing the Dashboard and API latency go back to normal now.We are seeing the Dashboard and API latency go back to normal now. |
| 2025-08-06 05:03 | SMS codes from Brex are unable to be sent to AT&T customers | critical | 7 hrs, 33 mins | Both Telesign and Twilio reported recovery at 11:12pm PT yesterday and resolved at 1:37am PT today.Both Telesign and Twilio reported recovery at 11:12pm PT yesterday and resolved at 1:37am PT today. |
| 2025-08-01 13:48 | Operations Disruption Resolved | critical | 16 mins | We have resolved the issue that was affecting operations within our dashboard. All systems are now functioning as...read more |
| 2025-07-02 14:41 | Dashboard disruption | critical | 54 mins | Functionality has been restored.Functionality has been restored. |
| 2025-06-25 23:34 | Dashboard interruption | critical | 9 mins | Dashboard access has been restored for all users.Dashboard access has been restored for all users. |
| 2025-06-11 12:35 | Users are unable to access the dashboard | critical | 32 mins | Dashboard access has been restored for all users.Dashboard access has been restored for all users. |
| 2025-06-03 19:54 | Some users can't sign in with Firefox | critical | 20 hrs, 15 mins | A fix was implemented and customers are now able to sign in.A fix was implemented and customers are now able to sign in. |
| 2025-05-23 20:34 | Booking using rewards points on Brex travel experiencing issues | none | 0 second | May 23, 20:34 UTCResolved - Systems related to rewards bookings are now stable. Marking this incident as resolved...read more |
| 2025-05-14 17:55 | Issues with reviewing Spend Limit requests | none | 0 second | May 14, 17:55 UTCResolved - A fix was implemented and customers are now able to review spend limit and limit incr...read more |
| 2025-05-02 03:01 | Unable to add cards to digital wallet | none | 0 second | May 2, 03:01 UTCResolved - The issue has been resolved.May 2, 00:39 UTCIdentified - We have identified the issu...read more |
| 2025-04-24 20:39 | Unable to add cards to digital wallet | none | 0 second | Apr 24, 20:39 UTCResolved - The issue should be resolved.For users who are not able to receive a validation code ...read more |
| 2025-04-24 12:40 | Issues with sending email notifications | none | 0 second | Apr 24, 12:40 UTCResolved - SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yester...read more |
| 2025-04-17 15:25 | Dashboard Unavailable | none | 0 second | Apr 17, 15:25 UTCResolved - The Dashboard is fully operational again.Apr 17, 15:13 UTCUpdate - A fix has been imp...read more |
| 2025-04-11 21:30 | Dashboard and mobile unavailable | none | 0 second | Apr 11, 21:30 UTCResolved - This incident has been resolved.Apr 11, 21:29 UTCMonitoring - A fix has been implemen...read more |
| 2025-04-11 20:02 | Partial outage in dashboard and mobile app | none | 0 second | Apr 11, 20:02 UTCResolved - We faced degradation across various parts of our Dashboard and mobile app from 1:36 ...read more |
| 2025-04-03 16:39 | Brex Dashboard and mobile app are unavailable | none | 0 second | Apr 3, 16:39 UTCResolved - This incident has been resolved.Apr 3, 16:27 UTCMonitoring - A fix has been implemen...read more |
| 2025-03-26 00:48 | Unable to add card to digital wallet. | none | 0 second | Mar 26, 00:48 UTCResolved - A fix has been implemented and we are monitoring the results.Mar 26, 00:46 UTCMonitor...read more |
| 2025-03-12 20:26 | Customers with HR integrations experienced an issue with automatic syncing | none | 0 second | Mar 12, 20:26 UTCResolved - A fix has been implemented and we are monitoring the results.Mar 12, 20:24 UTCMonitor...read more |
| 2025-02-04 20:23 | Outage in Spend Management-related pages | none | 0 second | Feb 4, 20:23 UTCResolved - Customers attempting to access Spend Management-related pages in the Brex dashboard a...read more |
| 2025-01-16 04:35 | SLA Violation Detected | none | 0 second | Jan 16, 04:35 UTCResolved - This incident has been resolved.Jan 16, 04:29 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-16 00:43 | Copilot mode inaccessible to customers | none | 0 second | Jan 16, 00:43 UTCResolved - This incident has been resolved.Jan 16, 00:39 UTCUpdate - A fix has been implemented ...read more |
| 2024-12-10 00:55 | SLA Violation Detected | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-11-28 17:35 | Customers are unable to load the Brex Dashboard after sign-in | none | 0 second | Nov 28, 17:35 UTCResolved - This incident has been resolved.Nov 28, 14:37 UTCMonitoring - A fix has been implemen...read more |
| 2024-11-27 18:24 | Some customers are unable to view the Brex Dashboard | minor | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 17:46 | SLA Violation Detected | minor | 2 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-03 20:19 | Brex Travel Outage | minor | 1 hr, 44 mins | This issue has been resolved.This issue has been resolved. |
| 2024-10-02 18:04 | Bill Pay Partial Outage | minor | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 17:15 | Dashboard and mobile app login issues | minor | 4 hrs, 28 mins | Some customers may have experienced issues loading their account information through the dashboard or mobile app ...read more |
| 2024-09-17 18:53 | Dashboard and mobile app login issues | major | 0 second | Some customers experienced issues logging into their Brex accounts through the dashboard or mobile app between 8:...read more |
| 2024-09-13 23:21 | Brex Travel issues booking via spend limit | major | 0 second | Some customers experienced issues booking travel using their spend limits. The incident has been resolved.Some customers experienced issues booking travel using their spend limits. The incident has been resolved. |
| 2024-08-22 16:13 | Brex Travel Logout Partial Outage | minor | 175 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 22:13 | Reimbursement Partial Outage | major | 0 second | Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated.Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated. |
| 2024-08-07 20:01 | Dashboard Down | critical | 0 second | Some customers are experiencing an issue with the signup flow on the dashboard. We are investigating and will upd...read more |
| 2024-07-11 19:13 | Delays in incoming ACH processing | major | 55 mins | We experienced some delays processing incoming ACH that have been resolved. We'll continue to monitor to ensure n...read more |
| 2024-07-10 18:46 | Flight Search Not Working for Brex travel | minor | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-13 17:00 | Outage in asset uploads, downloads, and metadata fetching | minor | 0 second | Between 9:18-9:27PT, our asset services experienced downtime.Between 9:18-9:27PT, our asset services experienced downtime. |
| 2024-06-12 18:13 | Outage in asset uploads, downloads, and metadata fetching | minor | 0 second | Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime.Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime. |
| 2024-06-04 17:33 | Brex.com minor outage | minor | 2 mins | We have identified the issue with Home Page. We are working to resolve it and will provide updates here as we wor...read more |
| 2024-05-31 21:48 | Login Issues | minor | 54 mins | The issue has been resolved and Dashboard and Mobile are fully operationalThe issue has been resolved and Dashboard and Mobile are fully operational |
| 2024-05-30 19:14 | Degraded Dashboard Performance | minor | 42 mins | Some customers who have the Apollo Client Devtools Chrome extension installed may experience poor dashboard perfo...read more |
| 2024-05-16 15:12 | Intermittent Reimbursement Submission Issues | minor | 3 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-13 21:50 | Inconsistent permission checks for users | major | 26 hrs, 14 mins | We haven't seen the issue in 24hrs.We haven't seen the issue in 24hrs. |
| 2024-04-12 17:56 | SLA Violation Detected | minor | 17 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-28 16:35 | Issues With Brex travel | major | 15 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-03-28 16:02 | Issues with Brex Travel | major | 12 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-03-08 20:42 | https://dashboard.brex.com Outage | minor | 2 hrs, 1 min | A fix has been implemented and the Dashboard is now stable.A fix has been implemented and the Dashboard is now stable. |
| 2024-02-24 05:34 | SLA Violation Detected | minor | 40 mins | This incident has been resolved.This incident has been resolved. |