Current Status: Brightly Software is UP
We checked the official Brightly Software status page for updates 3 mins ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-18 22:00 | [Scheduled] Asset Essentials Scheduled Maintenance | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-09-16 22:00 | [Scheduled] Asset Essentials Scheduled Maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-16 16:11 | TheWorxHub - Sites Not Loading within Senior Living | critical | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-14 11:37 | TheWorxHub - Move History Will Not Load - 500 Error | minor | 21 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-01 12:19 | FSDirect - Incorrect Task Notification Information | minor | 237 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-01 12:04 | Asset Essentials - Delay in receiving password reset emails | minor | 237 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-01 09:15 | TheWorxHub - Delays in Scheduled Work Order Generation | minor | 240 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-24 09:26 | Asset Essentials- Login Error Message | minor | 3 hrs, 30 mins | Thank you for your patience! This incident has been resolved. Please contact assetessentialshelp@brightlysoftwa...read more |
| 2025-07-17 10:55 | FSDirect CommunityUse - Error Message | minor | 22 mins | This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if ...read more |
| 2025-07-17 10:31 | FacilityDude Work Center - Work Orders not displaying | minor | 1 hr, 43 mins | This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you hav...read more |
| 2025-07-16 16:24 | Asset Essentials Mobile App - Issues Saving Work Orders | minor | 115 hrs, 35 mins | This issue has been resolved. Thank you for your patience! Please contact assetessentialshelp@brightlysoftware.co...read more |
| 2025-07-14 14:09 | Origin - 503 Error when logging in | minor | 59 mins | This issue has been resolved. Thank you for your patience. Please contact origin.support@brightlysoftware.com if ...read more |
| 2025-07-01 12:08 | SchoolDude Products - 504 Gateway Time-out | minor | 2 hrs, 46 mins | This issue has been resolved. Thank you for your patience!This issue has been resolved. Thank you for your patience! |
| 2025-07-01 08:23 | TheWorxHub - Delay In PM Generation | minor | 4 hrs, 53 mins | This issue has been resolved. Thank you for your patience!This issue has been resolved. Thank you for your patience! |
| 2025-06-16 21:08 | Event Manager - Service Unavailable | none | 0 second | Jun 16, 17:08 EDTResolved - This issue has been resolved. Thank you for your patience.Jun 16, 16:56 EDTInvestigat...read more |
| 2025-06-11 13:25 | Asset Essentials - Login Services Issue | none | 0 second | Jun 11, 09:25 EDTResolved - This issue is resolved. Thank you for your patience. Please contact assetessentialshe...read more |
| 2025-06-05 20:52 | SchoolDude - SSO Login Error | none | 0 second | Jun 5, 16:52 EDTResolved - This incident has been resolved.Jun 5, 14:14 EDTInvestigating - Our team is currentl...read more |
| 2025-05-29 21:06 | Recurring Room Bookings Work Orders not generating to the Dashboard | none | 0 second | May 29, 17:06 EDTResolved - This incident has been resolved.May 29, 11:36 EDTIdentified - Our team has identified...read more |
| 2025-05-19 19:28 | Possible PM Generation Issue | none | 0 second | May 19, 15:28 EDTResolved - This issue is now resolved and Planned Maintenance (PM) work orders should now be gen...read more |
| 2025-05-12 20:25 | Event Manager - Delay in receiving Email Notifications | none | 0 second | May 12, 16:25 EDTResolved - This issue has been resolved. Thank you for your patience. Please contact events@brig...read more |
| 2025-05-07 14:24 | Event Manager - Delay in receiving Email Notifications | none | 0 second | May 7, 10:24 EDTResolved - This issue has been resolved. Thank you for your patience. Please contact events@brig...read more |
| 2025-05-05 17:59 | Qlik Cloud Service Disruption Impacting AE Analytics | none | 0 second | May 5, 13:59 EDTResolved - This issue has been resolved with our vendor and our Analytics platform is accessible...read more |
| 2025-05-03 22:00 | Scheduled Maintenance | none | 0 second | May 3, 18:00 EDTCompleted - The scheduled maintenance has been completed.May 3, 16:59 EDTUpdate - The scheduled...read more |
| 2025-05-03 08:00 | Scheduled Maintenance | none | 0 second | May 3, 04:00 EDTCompleted - The scheduled maintenance has been completed.May 3, 03:00 EDTIn progress - Schedule...read more |
| 2025-04-27 09:48 | Energy Manager - Utility Bill Data not loading | minor | 0 second | This issue has been resolved. Thank you for your patience. If you have any questions, please reach out to energys...read more |
| 2025-04-22 12:11 | MaintenanceDirect - Purpose Codes auto-populating on Work Orders | none | 0 second | Apr 22, 08:11 EDTResolved - This issue has been resolved. Thank you for your patience. Please contact support@bri...read more |
| 2025-04-21 15:19 | SchoolDude Products - Intermittent Errors | none | 0 second | Apr 21, 11:19 EDTResolved - This issue has been resolved. Thank you for your patience. Please contact support@bri...read more |
| 2025-04-04 22:00 | [Scheduled] Event Manager Scheduled Maintenance | maintenance | 10 hrs, 16 mins | The scheduled maintenance has been completed. We appreciate your patience while we continue to invest in improvin...read more |
| 2025-03-28 22:00 | [Scheduled] Brightly Software Scheduled Maintenance | maintenance | 11 hrs, 53 mins | The scheduled maintenance has been completed. We appreciate your patience while we continue to invest in improvin...read more |
| 2025-03-26 12:47 | Asset Essentials - Email Notifications Delayed | minor | 2 hrs, 44 mins | This issue has been resolved. Thank you for your patience. If you have any questions, please reach out to assetes...read more |
| 2025-03-20 08:21 | Asset Essentials - Email Notifications Delayed | minor | 7 hrs, 46 mins | This issue has been resolved. Thank you for your patience. If you have any questions, please reach out to assetes...read more |
| 2025-03-09 13:00 | [Scheduled] Brightly Software Scheduled Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 11:13 | Asset Essentials Mobile App - Error when logging in | minor | 7 hrs | This issue has been resolved. Thank you for your patience. Please reach out to support@brightlysoftware.com if yo...read more |
| 2025-02-06 22:00 | [Scheduled] Asset Essentials Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-05 22:00 | [Scheduled] Asset Essentials Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-05 15:04 | Work Order Notifications | none | 0 second | We want to inform you that our mail service experienced an outage today from 11:22 AM to approximately 2:06 PM ES...read more |
| 2025-02-04 22:01 | [Scheduled] Asset Essentials Scheduled Maintenance | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-04 22:00 | [Scheduled] Event Manager Scheduled Maintenace | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-03 22:00 | [Scheduled] Asset Essentials Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-03 22:00 | [Scheduled] Energy Manager Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-30 11:35 | Work Order Notifications | minor | 20 hrs, 32 mins | Our engineers have been monitoring the application. The issue has been resolved. All emails have been delivered...read more |
| 2025-01-22 14:32 | Brightly Phone System Issue | none | 8 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-09 11:07 | Energy Manager - 'Incorrect Syntax' error when exporting | minor | 29 hrs, 51 mins | This issue has been resolved. Thank you for your patience.This issue has been resolved. Thank you for your patience. |
| 2025-01-03 10:38 | FacilityDude Single Sign On Login Issue | minor | 37 mins | This issue has been resolved. Thank you for your patience. Please reach out to support@brightlysoftware.com if yo...read more |
| 2024-12-13 09:32 | Unplanned Maintenance - Asset Essentials | none | 1 hr, 34 mins | We have completed the maintenance for this issue. If users are having issues with cached data in the mobile app, ...read more |
| 2024-10-10 08:59 | Error in Event Manager | minor | 171 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-25 07:24 | Brightly Software Support emails not being received | none | 5 hrs, 42 mins | We have resolved the issue with support related emails not being delivered to our mailboxes. New emails sent in a...read more |
| 2024-09-18 09:08 | Event Manager Access Issue | minor | 4 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-29 08:01 | Asset Essentials: Cannot Print from Application | major | 6 hrs, 9 mins | This issue has been resolved. Thank you for your patienceThis issue has been resolved. Thank you for your patience |
| 2024-08-01 07:40 | Access to Products Impacted | major | 7 hrs, 3 mins | This issue has been resolved. Thank you for your patience as we worked to find a resolution. Please contact suppo...read more |