Current Status: calix is UP
We checked the official calix status page for updates 1 min, 22 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-03 19:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - United States | maintenance | 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-02 19:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - Canada | maintenance | 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-31 02:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - United States | maintenance | 1 hr, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-01 19:00 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 18:30 | [Scheduled] Calix 25.1 Cloud Upgrade | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-31 15:32 | Product Outage: Calix Operations Cloud | none | 0 second | Jan 31, 07:32 PSTResolved - This incident has been resolved.Jan 31, 06:22 PSTMonitoring - A fix has been implemen...read more |
| 2025-01-31 06:45 | Calix Cloud Infrastructure Maintenance - United States and Canada | none | 0 second | Jan 30, 22:45 PSTCompleted - The scheduled maintenance has been completed.Jan 30, 22:00 PSTIn progress - Schedule...read more |
| 2025-01-19 14:30 | Calix Cloud Infrastructure Maintenance - Canada | none | 0 second | Jan 19, 06:30 PSTCompleted - The scheduled maintenance has been completed.Jan 19, 01:30 PSTIn progress - Schedule...read more |
| 2024-12-11 00:52 | Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down) i... | none | 0 second | Dec 10, 16:52 PSTResolved - This incident has been resolved.Dec 10, 15:42 PSTUpdate - We are continuing to monito...read more |
| 2024-11-13 10:30 | Calix 24.4 Cloud Upgrade | none | 0 second | Nov 13, 02:30 PSTCompleted - The scheduled maintenance has been completed.Nov 12, 18:30 PSTIn progress - Schedule...read more |
| 2024-11-05 15:48 | Product Disruption: Calix Service Cloud >> Telemetry Connection | none | 0 second | Nov 5, 07:48 PSTResolved - This incident has been resolved.Nov 5, 06:46 PSTMonitoring - A fix has been implemen...read more |
| 2024-11-05 12:00 | Calix Cloud Infrastructure Maintenance - United States | none | 0 second | Nov 5, 04:00 PSTCompleted - The scheduled maintenance has been completed.Nov 5, 00:00 PSTIn progress - Schedule...read more |
| 2024-11-05 07:00 | Calix Cloud Infrastructure Maintenance - Canada | none | 0 second | Nov 4, 23:00 PSTCompleted - The scheduled maintenance has been completed.Nov 4, 21:00 PSTIn progress - Schedule...read more |
| 2024-10-29 07:30 | Calix Cloud Infrastructure Maintenance - All Regions | none | 0 second | Oct 29, 00:30 PDTCompleted - The scheduled maintenance has been completed.Oct 28, 22:30 PDTIn progress - Schedule...read more |
| 2024-09-28 02:16 | Product Disruption: Calix Operations Cloud >> Alarming and Email Notifications | none | 0 second | Sep 27, 19:16 PDTResolved - This incident has been resolved.Sep 27, 18:02 PDTMonitoring - A fix has been implemen...read more |
| 2024-09-19 06:00 | Calix Cloud Infrastructure Maintenance - US region | none | 0 second | Sep 18, 23:00 PDTCompleted - The scheduled maintenance has been completed.Sep 18, 22:00 PDTIn progress - Schedule...read more |
| 2024-09-04 16:02 | Product Disruption: Calix Engagement Cloud >> Segments and Campaigns | none | 0 second | Sep 4, 09:02 PDTResolved - This incident has been resolved.Sep 4, 08:28 PDTMonitoring - A fix has been implemen...read more |
| 2024-09-04 07:20 | Product Disruption: Calix Engagement Cloud >> Segments and Campaigns | none | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2024-08-16 21:13 | Product Disruption: Calix Engagement Cloud >> Segments and Campaigns >> Explore Lenses and Campaigns | none | 0 second | Aug 16, 14:13 PDTResolved - This incident has been resolved.Aug 16, 13:26 PDTMonitoring - Status Update: 1:15pm 0...read more |
| 2024-08-14 10:30 | Calix 24.3 Cloud Upgrade | none | 0 second | Aug 14, 03:30 PDTCompleted - The scheduled maintenance has been completed.Aug 13, 19:30 PDTIn progress - Schedule...read more |
| 2024-08-06 18:00 | Product Disruption: Calix Service Cloud >> Subscriber Turn Up and Troubleshooting (GUI and API) | none | 0 second | Aug 6, 11:00 PDTResolved - This incident has been resolved.Aug 6, 09:53 PDTMonitoring - A fix has been implemen...read more |
| 2024-07-24 13:00 | Product Disruption: Calix Service Cloud >> Telemetry Connection | none | 0 second | Jul 24, 06:00 PDTResolved - We detected and resolved a disruption of the Telemetry Connection to Calix Service Cl...read more |
| 2024-07-11 05:20 | Calix Cloud Infrastructure Maintenance - US region | none | 0 second | Jul 10, 22:20 PDTCompleted - The scheduled maintenance has been completed.Jul 10, 19:20 PDTIn progress - Schedule...read more |
| 2024-06-06 04:00 | Calix Cloud Infrastructure Maintenance - US region | none | 0 second | Jun 5, 21:00 PDTCompleted - The scheduled maintenance has been completed.Jun 5, 19:00 PDTIn progress - Schedule...read more |
| 2024-05-31 17:56 | Product Disruption: Product Disruption: Calix Service Cloud >> Telemetry Connection | none | 0 second | May 31, 10:56 PDTResolved - This incident has been resolved.May 31, 10:26 PDTMonitoring - A fix has been implemen...read more |
| 2024-05-15 10:30 | Calix 24.2 Cloud Upgrade | none | 0 second | May 15, 03:30 PDTCompleted - The scheduled maintenance has been completed.May 14, 19:30 PDTIn progress - Schedule...read more |
| 2024-05-09 08:37 | Product Disruption: Calix Operations Cloud >> Alarming, Alarm Notifications, and Service Provisionin... | major | 5 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-07 06:06 | Product Disruption: Calix Operations Cloud >> Alarming and Alarm Notifications for AXOS OLTs | major | 7 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-03 08:19 | Product Disruption: Calix Operations Cloud >> Alarming and Alarm Notifications | major | 6 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-02 21:15 | [Scheduled] Calix Cloud Infrastructure Maintenance - US Region | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-25 21:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-16 14:22 | Product Disruption: Calix Operations Cloud >> System Alarms | major | 1 hr, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-16 06:00 | Product Disruption: Calix Service Cloud >> Telemetry Connection | major | 0 second | We have resolved an issue with Calix CPE being unable to connect to the Calix Telemetry Service on the Domestic P...read more |
| 2024-03-06 14:57 | Performance Speed Tests not executing | major | 7 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-01 15:21 | Performance Testing Unavailable | major | 25 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-01 05:09 | Partial Outage: [Calix Engagement Cloud, Calix Service Cloud - US]. Gateway timeout errors in Engage... | major | 4 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-14 07:05 | US Instances of Cloud Experiencing Slow Responses and Login Issues | critical | 2 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-14 02:20 | [Scheduled] Calix 24.1 Cloud Upgrade | maintenance | 1 hr, 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-25 07:47 | Partial Outage: [Services Cloud] US Instance - Slow responses in Service Cloud when loading the subs... | critical | 3 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-25 05:14 | Major Outage: [Calix Cloud] Calix systems are unable to connect to Calix Telemetry Service. | critical | 4 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-17 13:52 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 0 second | This maintenance is being canceled at this time. When it is rescheduled, a new notice will be posted.This maintenance is being canceled at this time. When it is rescheduled, a new notice will be posted. |
| 2024-01-17 01:25 | Partial Outage: [Calix Cloud] Calix systems are unable to connect to Calix Telemetry Service. | critical | 29 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-03 22:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - Canada region | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-03 11:58 | SFTP Uploads to https://upload-ca.calix.com/ Timing Out | major | 1 hr, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-16 09:11 | Partial Outage: [Calix Cloud] Calix systems are unable to connect to Calix Telemetry Service. | major | 2 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-15 06:17 | Calix systems are unable to connect to Calix Telemetry Service. | major | 9 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 12:15 | Calix Telemetry Connectivity Issues | critical | 23 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-14 18:30 | [Scheduled] Calix 23.4 Cloud Upgrade | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-26 06:53 | Errors returned when changing ProtectIQ or ExperienceIQ settings | major | 4 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-11 09:17 | Real Time Traffic Reporting may be unavailable in Calix Cloud | major | 2 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |