Current Status: Canary is UP
We checked the official Canary status page for updates 2 mins, 41 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-07-09 11:11 | [Scheduled] Upcoming Cloud Service Maintenance: Brief Service Interruption on July 9th at 11AM EST | maintenance | 7 mins | The scheduled maintenance of the cloud services has now concluded. All services should now be restored. We than...read more |
| 2024-06-06 01:00 | [Scheduled] Upcoming Cloud Services Maintenance: Brief Service Interruption on June 6 at 1 AM ET | maintenance | 34 mins | The scheduled maintenance of the cloud services has now concluded. All services should now be restored. We than...read more |
| 2024-01-23 10:01 | [Scheduled] Upcoming Cloud Services Upgrade: Brief Service Interruption on January 23rd at 10 AM ET | maintenance | 9 mins | The scheduled maintenance of the cloud services has now concluded. All services should now be restored. We than...read more |
| 2024-01-06 17:04 | Canary Services Update | none | 41 mins | We are continuing to monitor our services, but at this time all services should now be restored. We thank you f...read more |
| 2022-08-09 17:40 | Service Interruption | minor | 59 mins | Our team has identified the issue and has implemented a fix. We sincerely thank your for your patience, and apolo...read more |
| 2022-05-06 11:14 | Service Interruption | major | 4 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-07 16:36 | Amazon Web Services Interruption | major | 1 hr, 53 mins | All services that were being impacted by Amazon Web Services have now been restored. We will continue to monitor ...read more |
| 2021-09-11 22:43 | Service Interruption | major | 9 hrs, 56 mins | The previous issues impacting Canary services have been resolved. We sincerely apologize for an inconveniences th...read more |
| 2021-06-04 16:15 | Service Interruption | minor | 1 hr, 28 mins | Our team has confirmed that a fix has been implemented, and all functionality should now be restored. If you are ...read more |
| 2021-05-02 10:40 | Service Interruption | minor | 1 hr, 1 min | The previous incident has been resolved.The previous incident has been resolved. |
| 2021-05-01 10:05 | Service interruption | minor | 4 hrs, 47 mins | The previous incident has been resolved. If you are still experiencing any issues, please don't hesitate to reach...read more |
| 2021-04-08 16:35 | Video Delay | minor | 5 hrs, 15 mins | Our team has confirmed that the incident has been resolved. If you are continuing to experience any issues, pleas...read more |
| 2021-04-02 12:20 | Intermittent Connectivity | minor | 2 hrs, 16 mins | All issues that were previously causing intermittent connectivity for a subset of users has been resolved. If yo...read more |
| 2021-03-05 08:58 | Flex | none | 6 hrs, 32 mins | After implementing the fix, all previous issues impacting Flex devices should now be resolved. If you are still e...read more |
| 2021-03-02 06:26 | Canary Flex | none | 8 hrs, 48 mins | This incident has been resolved. All devices that were previously experiencing any issues should now be back to n...read more |
| 2021-02-08 10:30 | Support Service Interruption | minor | 6 hrs, 7 mins | All services have been restored. If you are experiencing any residual issues, please reach out to our support tea...read more |
| 2020-11-26 06:18 | Service interruption | minor | 2 hrs, 8 mins | All services have been restored. If you are experiencing any residual issues, please reach out to our support tea...read more |
| 2020-11-06 16:54 | Service Interruption | minor | 45 mins | Our team has confirmed that the incident has now been resolved. If you are still experiencing any issues please c...read more |
| 2020-10-14 12:00 | Service Interruption | minor | 2 hrs, 11 mins | Our team was able to implement the fix that was causing some users to have difficulties with accessing their Cana...read more |
| 2020-10-13 17:06 | Service Interruption | minor | 3 hrs, 9 mins | All issues have been resolved. If you are still experiencing any issues, please reach out to our support team: ht...read more |
| 2020-09-23 16:39 | Service Interruption | minor | 2 hrs, 38 mins | All previous issues should now be resolved.All previous issues should now be resolved. |
| 2020-08-06 15:12 | Video Event Delay | minor | 2 hrs, 10 mins | The previous issues causing some delays in a subset of video events has been resolved.The previous issues causing some delays in a subset of video events has been resolved. |
| 2020-08-04 12:47 | Service Interruption | minor | 4 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2020-07-23 12:55 | Service Interruption | minor | 3 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-19 10:10 | Video Event Delay | minor | 10 hrs, 1 min | Our team has been able to implement a fix for the subset of users that were impacted. Any videos which had a dela...read more |
| 2019-12-24 10:07 | Flex Connectivity | minor | 11 mins | Our team has identified the root cause impacting a subset of user's Canary Flex connectivity, and has pushed an u...read more |
| 2019-12-17 15:20 | Video Timeline | minor | 9 hrs, 10 mins | Our team has been able to confirm a complete resolution for the subset of users who were having difficulties acce...read more |
| 2019-10-15 10:00 | Green Watch Live - iOS App V4.0.2 | minor | 47 hrs | Our team has released iOS app, v4.0.3, this morning which resolves the issues being reported of a green screen wh...read more |
| 2019-09-24 13:05 | Video Playback Delay | minor | 4 hrs, 1 min | Our engineering team has now confirmed that a full resolution has been implemented, and no users should be impact...read more |
| 2019-08-25 15:10 | Service Interruption | minor | 75 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-20 10:05 | Video Event Delay | minor | 21 hrs, 19 mins | The previous issues impacting Canary services has now been resolved. If you are still encountering any issues ple...read more |
| 2019-08-14 15:50 | Video Event Delay | none | 24 hrs, 14 mins | The previous issues impacting Canary services has now been resolved. If you are still encountering any issues ple...read more |
| 2019-07-26 10:19 | Video playback delay | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2019-07-18 11:48 | Video playback delay | minor | 35 hrs, 42 mins | The previous issues impacting Canary services has now been resolved. If you are still encountering any issues ple...read more |
| 2019-07-17 17:12 | Video Playback Delay | minor | 17 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2019-05-14 22:51 | Service Interruption | critical | 2 hrs, 32 mins | The issue has now been completely resolved.The issue has now been completely resolved. |
| 2019-04-22 09:31 | Service Interruption | major | 7 hrs, 28 mins | The issue that was preventing videos from being processed and available within the Canary app has been resolved.The issue that was preventing videos from being processed and available within the Canary app has been resolved. |
| 2019-03-29 16:20 | Service Interruption | minor | 8 hrs, 55 mins | The previous issue impacting Canary services has been resolved.The previous issue impacting Canary services has been resolved. |
| 2019-01-29 15:47 | Service Interruption | major | 28 mins | Our engineers have identified and resolved the issue that was previously impacting the Watch Live functionality w...read more |
| 2018-11-14 16:19 | Delay in video processing | minor | 2 hrs, 5 mins | The previous issue causing a delay in video processing has been resolved.The previous issue causing a delay in video processing has been resolved. |
| 2018-06-13 08:48 | Unresponsive Canary App | major | 12 hrs, 23 mins | All issues affecting Canary services have been resolved.All issues affecting Canary services have been resolved. |
| 2018-03-20 12:57 | S3 Networking Errors | none | 3 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2018-03-01 14:35 | Service Interruption | minor | 18 hrs, 43 mins | The previous issues impacting Canary services have been resolved.The previous issues impacting Canary services have been resolved. |
| 2018-01-04 11:23 | Investigating Reports of Service Issues | minor | 48 hrs, 14 mins | Stability to Canary services have been fully restored.Stability to Canary services have been fully restored. |
| 2017-11-11 17:01 | Canary Service Interruption | minor | 3 hrs, 17 mins | The previous Canary service issue has been resolved.The previous Canary service issue has been resolved. |
| 2017-11-09 08:59 | Residual Flex Issues | minor | 53 mins | Update: Engineering has implemented a resolution. Flex devices should be working normally. Please report any is...read more |
| 2017-11-08 16:43 | Canary Flex Service Issues | minor | 3 hrs, 15 mins | The previous service issue has been resolved.The previous service issue has been resolved. |
| 2017-10-03 10:06 | Issues in video creation, notification delivery and mode changes. | none | 69 hrs, 1 min | Maintenance has been completed bringing further stability to the Canary cloud. Video creation, notification deliv...read more |
| 2017-10-02 10:22 | Short delays in video creation, notifications and mode changes. | minor | 20 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2017-10-01 14:14 | Short delays in video creation, notifications and mode changes. | none | 6 hrs, 30 mins | The earlier Canary services outage has been resolved.The earlier Canary services outage has been resolved. |