Caseware-cloud Status

Is caseware-cloud down?

Current Status: caseware-cloud is UP

We checked the official caseware-cloud status page for updates 2 mins, 28 seconds ago.

Past caseware-cloud Incidents

Source: Official caseware-cloud status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-10-17 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Uni...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-16 04:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-14 21:00 [Scheduled] aseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Euro...
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-10-07 20:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Eur...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-02 14:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-02 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-29 19:19 Cloud-based Engagement Solutions, Major Outage for United States users
critical
2 hrs

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-09-26 03:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and U...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-25 22:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-25 14:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-20 21:07 Data Analytics Platform, Partial Outage, Transaction imports are currently unavailable in US Product...
major
1 hr, 43 mins

Caseware transaction imports for Data Analytics Platform monitoring have resumed successfully - Incident Resolved...

2025-09-19 20:40 SmartSync Cloud Service, Degraded Performance for Europe users
minor
14 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-09-18 14:40 Caseware Cloud Service, Partial Outage for Canada users
major
34 mins

Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenienc...

2025-09-18 03:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-17 22:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Eur...
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-17 17:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-16 15:49 Cloud-based Engagement Solutions, Degraded Performance, United States
minor
25 mins

Incident Resolved. We apologize for any inconvenience.Incident Resolved. We apologize for any inconvenience.

2025-09-15 23:04 Data Analytics Platform, Partial Outage, General Ledger & Subledger imports are down in US Prod
major
56 mins

Caseware General Ledger & Subledger imports for Data Analytics Platform monitoring has resumed successfully - Inc...

2025-09-12 14:35 Cloud-based Engagement Solutions, Partial Outage for Europe, United Kingdom users
major
1 hr, 19 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-09-12 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-11 21:06 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-10 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions and D...
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-08 20:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-09-05 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-04 20:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-03 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-02 20:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-27 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Uni...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-25 19:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Eur...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-21 15:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-21 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-15 14:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-14 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe (Neth...
maintenance
7 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-14 02:06 SmartSync Cloud Service, Major Outage for Asia Pacific users
critical
44 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-08-12 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe (Afri...
maintenance
7 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-12 09:42 Caseware Cloud Service, Partial Outage for Canada users
major
1 hr, 31 mins

Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenienc...

2025-08-11 20:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-11 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada and United States
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-10 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification Europe
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-10 14:00 [Scheduled] Caseware Cloud Service Maintenance Asia Pacific
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-08 04:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - United State...
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-07 04:00 [Scheduled] Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-06 14:00 Data Analytics Platform, Degraded Performance for United States users
minor
9 hrs, 5 mins

Data Analytics Platform monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-07-31 03:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Can...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-30 19:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-29 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Uni...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-28 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-27 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification Europe
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-27 14:00 [Scheduled] Caseware Cloud Service Maintenance Asia Pacific
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-25 03:00 [Scheduled] Caseware Cloud Service Maintenance United States
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.