Current Status: ComplianceAlpha is UP
We checked the official ComplianceAlpha status page for updates 1 min, 9 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-01-28 02:01 | Compliance Management Partial Outage | none | 0 second | Jan 27, 21:01 ESTResolved - This incident has been resolved.Jan 27, 13:22 ESTIdentified - There is an issue occur...read more |
| 2025-01-27 17:23 | Compliance Management | none | 0 second | Jan 27, 12:23 ESTResolved - This incident has been resolved.Jan 27, 10:09 ESTInvestigating - We are seeing an iss...read more |
| 2024-12-14 17:00 | ComplianceAlpha Maintenance | none | 0 second | Dec 14, 12:00 ESTCompleted - The scheduled maintenance has been completed.Dec 14, 11:04 ESTVerifying - ACA Compli...read more |
| 2024-10-26 23:00 | Maintenance window | none | 0 second | Oct 26, 19:00 EDTCompleted - The scheduled maintenance has been completed.Oct 26, 07:00 EDTIn progress - Schedule...read more |
| 2024-10-24 21:46 | Multiple Modules Down | none | 0 second | Oct 24, 17:46 EDTResolved - This incident has been resolved.Oct 24, 16:11 EDTMonitoring - A fix has been implemen...read more |
| 2024-10-05 15:00 | Maintenance window | none | 0 second | Oct 5, 11:00 EDTCompleted - The scheduled maintenance has been completed.Oct 5, 07:00 EDTIn progress - Schedule...read more |
| 2024-09-07 16:00 | Planned Maintenance | none | 0 second | Sep 7, 12:00 EDTCompleted - The scheduled maintenance has been completed.Sep 7, 07:00 EDTIn progress - Schedule...read more |
| 2024-08-26 21:17 | PGP Errors | none | 0 second | Aug 26, 17:17 EDTResolved - This incident has been resolved.Aug 26, 12:55 EDTMonitoring - Errors are occuring whe...read more |
| 2024-08-26 20:51 | Marketing Review Submissions Not Loading | none | 0 second | Aug 26, 16:51 EDTResolved - A hotfix has been released and the issue is now resolved.Aug 26, 15:19 EDTInvestigati...read more |
| 2024-08-02 21:00 | EC - Certification Loading Slow | none | 0 second | Aug 2, 17:00 EDTResolved - This incident has been resolved.Aug 2, 11:49 EDTIdentified - The solution for the sl...read more |
| 2024-07-29 15:24 | Broker Connection | none | 0 second | Jul 29, 11:24 EDTResolved - This incident has been resolved.Jul 29, 11:00 EDTMonitoring - Broker Connection has b...read more |
| 2024-07-20 15:00 | Maintenance window | none | 0 second | Jul 20, 11:00 EDTCompleted - The scheduled maintenance has been completed.Jul 20, 07:00 EDTIn progress - Schedule...read more |
| 2024-06-03 20:58 | MR Submissions | none | 0 second | Jun 3, 16:58 EDTResolved - This incident has been resolved.Jun 3, 13:50 EDTInvestigating - The Submission page ...read more |
| 2024-05-09 20:24 | Select Tenant Error | none | 0 second | May 9, 16:24 EDTResolved - The issue with users associated with multiple tenants having difficulty accessing the...read more |
| 2024-02-28 01:09 | eComm | none | 0 second | Feb 27, 20:09 ESTResolved - Within the eComms module, the delays observed during email processing have been resol...read more |
| 2024-02-05 13:59 | ComplianceAlpha Slowness | none | 0 second | Feb 5, 08:59 ESTResolved - This incident has been resolved.Feb 2, 16:30 ESTUpdate - We are aware of the issue a...read more |
| 2024-01-30 21:28 | Marketing Review Loading Error | none | 0 second | Jan 30, 16:28 ESTResolved - This incident has been resolved.Jan 30, 14:52 ESTInvestigating - We are currently inv...read more |
| 2024-01-10 19:11 | Marketing Review Degraded Performance | none | 0 second | Jan 10, 14:11 ESTResolved - This incident has been resolved.Jan 9, 19:22 ESTUpdate - A second update was impleme...read more |
| 2024-01-08 18:21 | Marketing Review Degraded Performance | none | 0 second | Jan 8, 13:21 ESTResolved - This incident has been resolved.Jan 8, 13:20 ESTUpdate - We are continuing to work o...read more |
| 2023-10-26 13:52 | Security Searches | none | 0 second | Oct 26, 09:52 EDTResolved - This incident has been resolved.Oct 25, 15:29 EDTMonitoring - As of 25-Oct-2023, 15:1...read more |
| 2023-09-22 18:35 | SSO Login | none | 0 second | Sep 22, 14:35 EDTResolved - This incident has been resolved.Sep 22, 13:06 EDTMonitoring - The issue with SSO has ...read more |
| 2023-09-17 19:43 | vNext Upgrade Week 1 | none | 0 second | Sep 17, 15:43 EDTCompleted - The scheduled maintenance has been completed.Sep 17, 15:42 EDTVerifying - Verificati...read more |
| 2023-07-21 14:47 | Outage | none | 0 second | Jul 21, 10:47 EDTResolved - This incident has been resolved.Jul 20, 17:08 EDTUpdate - We have discovered the issu...read more |
| 2023-07-18 17:15 | Alpha Outage | none | 0 second | Jul 18, 13:15 EDTResolved - This incident has been resolved.Jul 18, 12:56 EDTInvestigating - We are currently inv...read more |
| 2023-07-15 16:01 | ComplianceAlpha v.2023.6 Release | none | 0 second | Jul 15, 12:01 EDTCompleted - The scheduled maintenance has been completed.Jul 15, 07:01 EDTIn progress - Schedule...read more |
| 2023-06-27 12:07 | SSO connectivity issues | critical | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-15 06:41 | Some clients reporting issues with accessing MAS module e.g. Network timeout error | major | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-29 06:01 | [Scheduled] ComplianceAlpha v.2023.4 Release | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-04 09:59 | Marketing Review (MR) - Slowness loading business groups/affiliates | minor | 3 hrs, 11 mins | This incident has been resolved. Business Groups and Affiliates are now loading without delays.This incident has been resolved. Business Groups and Affiliates are now loading without delays. |
| 2023-04-01 07:00 | [Scheduled] ComplianceAlpha v.2023.3 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-28 09:00 | [Scheduled] ComplianceAlpha v.2023.1 Release | maintenance | 4 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-25 17:03 | EC - Slowness and Certification Sign Off Issues | minor | 2 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-03 09:37 | Log In Issues | major | 15 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-29 05:18 | Compliance Management: Slowness and some modules e.g. Activities not loading. Marketing Review also... | minor | 4 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-05 06:01 | [Scheduled] ComplianceAlpha v.2022.11 Release | maintenance | 5 hrs, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-10 10:00 | Password Reset emails & Account Activation emails not going out from Alpha to users | minor | 3 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-08 10:57 | [Scheduled] ComplianceAlpha v.2022.10 Release | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-03 04:42 | Anti-Money Laundering [AML] module - multiple users/clients reporting no access to that module | major | 3 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-30 16:09 | Application login failures | critical | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-28 12:05 | Slowness in Marketing Review | minor | 19 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-16 05:00 | [Scheduled] ComplianceAlpha v.2022.7 Release | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-12 10:37 | Slowness | none | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-01 09:00 | Outage Issue | critical | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-10 00:21 | AWS Outage in us-east-1 | minor | 12 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-06 09:07 | System Slowness | major | 3 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-30 07:00 | [Scheduled] ComplianceAlpha v.2022.5 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-02 07:00 | [Scheduled] ComplianceAlpha v.2022.4 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-01 12:35 | Slowness | minor | 1 hr, 55 mins | ACA has restarted a faulty server node which had been causing sporadic slowness. Monitoring will continue to ens...read more |
| 2022-02-23 11:09 | Investigating slow load times | minor | 2 hrs, 53 mins | ACA has restarted the faulty infrastructure node which caused API timeouts. Monitoring will continue to ensure s...read more |
| 2022-01-13 21:00 | [Scheduled] ComplianceAlpha v.2022.1 Release | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |