Current Status: Criteo is UP
We checked the official Criteo status page for updates 4 mins, 52 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-11 15:55 | Users may have trouble with Criteo API analytics performance | minor | 96 hrs | This incident has been resolved. There should be no more delays with the RM API.This incident has been resolved. There should be no more delays with the RM API. |
| 2025-09-09 14:16 | Users may have trouble with Commerce Max and/or Commerce Yield component performance | major | 15 mins | Users may have trouble using Commerce Max and/or Commerce Yield component. We have confirmed that the incident i...read more |
| 2025-08-22 14:10 | Commerce Growth - Event Tracking Timeline is empty | minor | 7 mins | Dear customers, The issue impacting Commerce Growth Event Tracking has now been resolved ✅. The Event Timeline is...read more |
| 2025-08-15 13:36 | Users may have trouble accessing the Creative library | major | 10 hrs, 5 mins | Users can access the Creative Library againUsers can access the Creative Library again |
| 2025-08-13 04:39 | Users may have trouble with Criteo API component (and endpoint if available) performance | minor | 1 hr, 25 mins | Users may have trouble using Criteo Retail Media API component (and endpoint if available). We have confirmed th...read more |
| 2025-06-10 08:51 | Data Processing Delays - Reporting Tools Affected | none | 0 second | Jun 10, 10:51 CESTResolved - This incident has been resolved.Jun 6, 12:50 CESTInvestigating - Our data processin...read more |
| 2025-05-14 23:55 | Users may have trouble with Criteo API component (and endpoint if available) performance | none | 0 second | May 15, 01:55 CESTResolved - This incident has been resolved.May 14, 20:53 CESTIdentified - Users may have troubl...read more |
| 2025-05-14 15:12 | Users may have trouble with Commerce Growth Campaign Manager Component | none | 0 second | May 14, 17:12 CESTResolved - This incident has been resolved.May 14, 15:47 CESTInvestigating - Users may have tro...read more |
| 2025-05-07 20:03 | Data Processing Delays - Reporting Tools Affected | none | 0 second | May 7, 22:03 CESTResolved - This incident has been resolved.May 7, 17:37 CESTInvestigating - Our data processin...read more |
| 2025-03-25 13:45 | Users may have trouble with Commerce Max Campaigns and Line Item Dashboard not loading | none | 0 second | Mar 25, 14:45 CETResolved - This incident has been resolved.Mar 25, 10:39 CETInvestigating - Users may have troub...read more |
| 2025-03-14 22:34 | Data delay within our Analytics modules and API | none | 0 second | Mar 14, 23:34 CETResolved - This incident has been resolved.Mar 14, 10:13 CETInvestigating - There is currently a...read more |
| 2025-02-28 11:58 | Users may have trouble accessing Commerce Max Line Items Dashboard and Analytics | none | 0 second | Feb 28, 12:58 CETResolved - This incident has been resolved.Feb 28, 11:42 CETInvestigating - Users may have troub...read more |
| 2025-02-21 12:16 | Users may have trouble with slow loading of the Commerce Growth website | none | 0 second | Feb 21, 13:16 CETResolved - This incident has been resolved.Feb 21, 12:02 CETIdentified - Users may have trouble ...read more |
| 2024-12-24 08:25 | External users may have trouble registering with invitation link | none | 0 second | Dec 24, 09:25 CETResolved - This incident has been resolved.Dec 24, 07:31 CETInvestigating - External users may h...read more |
| 2024-12-23 08:23 | Users may have trouble downloading Commerce Growth analytics reports | none | 0 second | Dec 23, 09:23 CETResolved - This incident has been resolved.Dec 23, 05:55 CETIdentified - The issue has been iden...read more |
| 2024-12-20 22:45 | Data Processing Delays - Reporting Tools Affected | none | 0 second | Dec 20, 23:45 CETResolved - This incident has been resolved.Dec 20, 22:25 CETInvestigating - Our realtime data pr...read more |
| 2024-12-16 16:57 | Users may have trouble with Commerce Max/Commerce Yield Criteo API component (and endpoint if availa... | none | 0 second | Dec 16, 17:57 CETResolved - This incident has been resolved.Dec 14, 00:32 CETInvestigating - Users may have troub...read more |
| 2024-12-16 15:34 | Data Processing Delays - Reporting Tools Affected | none | 0 second | Dec 16, 16:34 CETResolved - All our data and reporting are now up to date and operating normally.Dec 16, 01:19 CE...read more |
| 2024-12-11 15:21 | Users may have trouble with Commerce Max component performance | none | 0 second | Dec 11, 16:21 CETResolved - This incident has been resolved.Dec 11, 12:15 CETInvestigating - Users may have troub...read more |
| 2024-11-01 18:59 | Users may have trouble with Commerce Growth component performance | none | 0 second | Nov 1, 19:59 CETResolved - This incident has been resolved.Nov 1, 17:20 CETInvestigating - Users may have troub...read more |
| 2024-10-30 15:23 | Users may have trouble accessing Commerce Max/Yield UI | none | 0 second | Oct 30, 16:23 CETResolved - Between 14:43 UTC - 14:59 UTC on 2024-10-30, the Commerce Yield Web UI and Commerce M...read more |
| 2024-09-13 05:49 | Data Processing Delays - Reporting Tools Affected | none | 0 second | Sep 13, 07:49 CESTResolved - All our data and reporting are now up to date and operating normally.Sep 12, 21:55 C...read more |
| 2024-09-07 23:15 | Criteo maintenance | none | 0 second | Sep 8, 01:15 CESTCompleted - The scheduled maintenance has been completed.Sep 8, 01:00 CESTIn progress - Schedu...read more |
| 2024-08-28 17:30 | Users may have trouble using Commerce Max/Yield component including degraded ad delivery and latency... | none | 0 second | Aug 28, 19:30 CESTResolved - Users may have trouble using Commerce Max/Yield component. For approximately 2.5 ho...read more |
| 2024-08-21 12:22 | Users may have trouble accessing Commerce Growth and Commerce Max/Yield components. | none | 0 second | Aug 21, 14:22 CESTResolved - We were experiencing an issue with Commerce Max/Yield and Commerce Growth Components...read more |
| 2024-07-05 21:19 | Users may have trouble with Commerce Max's line item reporting dashboard | minor | 53 hrs, 45 mins | All our data and reporting are now up to date and operating normally.All our data and reporting are now up to date and operating normally. |
| 2024-07-05 18:36 | Users may experience a delay in real time reporting | minor | 3 hrs, 58 mins | Users may have had trouble accessing Commerce Growth's real time analytics. We have confirmed that the incident ...read more |
| 2024-06-25 13:18 | Data Processing Delays - Reporting Tools Affected | none | 18 hrs, 53 mins | All our data and reporting are now up to date and operating normally.All our data and reporting are now up to date and operating normally. |
| 2024-06-21 07:47 | Data Processing Delays - Reporting Tools Affected | none | 14 hrs, 41 mins | After the fix was implemented, the data had the time to catch up and is no longer delayed. We have confirmed tha...read more |
| 2024-06-19 12:49 | Users may have trouble with Commerce Max Offsite Performance | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-19 12:48 | Users may have trouble with Commerce Growth Campaign modules | minor | 5 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-05 10:51 | Data Processing Delays - Reporting Tools Affected | none | 10 hrs, 9 mins | Users may have had trouble using a Commerce Max component. The delayed data has been backfilled. We have confir...read more |
| 2024-04-09 17:35 | Commerce Max - Internal Maintenance starting 13:00 UTC on April 10, 2024 - service should not be imp... | none | 21 hrs, 20 mins | We apologize for the inconvenience. Criteo is in the process of adjusting its data centers, which does not involv...read more |
| 2024-03-29 21:46 | Analytics section of RMP is showing overspend in some areas | minor | 18 hrs, 6 mins | Issue has been fixed and Data backfill is completed. We apologize for the inconvenience. Thank you for your under...read more |
| 2024-03-01 16:46 | Commerce Growth Reporting API Instability | critical | 32 mins | Commerce Growth Analytics API is fully operational after R&D implemented a fix to the problematic data cluster.Commerce Growth Analytics API is fully operational after R&D implemented a fix to the problematic data cluster. |
| 2024-02-20 12:00 | Data Delay for Revenue and Sales Data in Commerce Growth | minor | 75 hrs, 56 mins | Analytics in Commerce Growth is no longer delayed. Issue is resolved.Analytics in Commerce Growth is no longer delayed. Issue is resolved. |
| 2024-02-14 14:23 | Commerce Growth Outages | critical | 24 hrs, 51 mins | The incident is resolved. Since the fix was released, the Analytics section been stable and there have been no fu...read more |
| 2024-02-13 15:52 | Commerce Growth Outages | critical | 2 hrs, 40 mins | This incident is resolved. Users have full access to platform functionality and no errors are being identified or...read more |
| 2024-02-09 14:00 | Users may have trouble with Criteo components (and endpoint if available) performance. | none | 0 second | Users may have trouble using Criteo components (and endpoint if available). Thank you for bearing with us. We ha...read more |
| 2024-02-08 15:40 | Users may have trouble accessing Criteo components | critical | 50 mins | Users may have trouble accessing Criteo components (and endpoint if available). Thank you for bearing with us. W...read more |
| 2023-12-08 18:09 | Commerce Growth - Service disrupted - Analytics Reports show reduced visits and qualified visits. | minor | 165 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 19:57 | Attribution data is delayed for Retail Media | minor | 5 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 17:49 | Delay in Sales and Revenue Metrics in Commerce Growth’s Real Time Analytics Dashboards | minor | 5 hrs, 1 min | We are back within our SLO for Sales and Revenue Metrics.We are back within our SLO for Sales and Revenue Metrics. |
| 2023-10-16 17:49 | Users may have trouble with Commerce Max component performance. | critical | 240 hrs, 20 mins | We are pleased to announce that our user interface and API have remained stable following the analysis and report...read more |
| 2023-10-13 14:16 | Users may have trouble with Criteo API component (and endpoint if available) performance. | minor | 1 hr, 28 mins | Users may have trouble using Criteo API component (and endpoint if available). Thank you for bearing with us. We...read more |
| 2023-10-09 11:05 | Users may have trouble with Criteo API component for accessing Campaign Statistics, including export... | minor | 1 hr, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-12 16:40 | Marketing Solutions API endpoints for Catalog are unavailable | major | 16 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-11 18:28 | Marketing Solutions API endpoints for Analytics are unavailable | major | 2 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-02 10:00 | Users may have trouble with the Campaign Statistics API. | none | 0 second | There was an increase of errors on our Campaign Statistics API endpoint from approximately 2022-01-02 09:00 UTC t...read more |
| 2022-09-21 10:54 | Users may have trouble accessing Publisher Management Center component. | minor | 8 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |