Current Status: DataGrail is UP
We checked the official DataGrail status page for updates 1 min, 49 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-15 02:37 | DataGrail Scheduled Maintenance | none | 0 second | Mar 14, 19:37 PDTCompleted - The scheduled maintenance has been completed. All systems are fully operational.Mar ...read more |
| 2024-11-12 20:30 | Access to DataGrail via Okta SSO Impacted | none | 0 second | Nov 12, 12:30 PSTResolved - This incident has been resolved. All customers using Okta SSO to access DataGrail can...read more |
| 2024-10-26 02:35 | DataGrail Scheduled Maintenance | none | 0 second | Oct 25, 19:35 PDTCompleted - The scheduled maintenance has been completed.Oct 25, 19:05 PDTIn progress - Schedule...read more |
| 2024-08-12 18:31 | Intake Form Submission Errors | none | 0 second | Aug 12, 11:31 PDTResolved - This incident has been resolved and all users are able to submit Privacy Requests.Aug...read more |
| 2024-07-20 03:30 | DataGrail Scheduled Maintenance | none | 0 second | Jul 19, 20:30 PDTCompleted - The scheduled maintenance has been completed.Jul 19, 19:30 PDTIn progress - Schedule...read more |
| 2023-04-07 01:59 | Trouble logging into DataGrail via Microsoft SSO | none | 0 second | Apr 6, 18:59 PDTResolved - This incident has been resolved and users with Microsoft SSO can now login to DataGra...read more |
| 2022-10-11 23:42 | Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date | none | 0 second | Oct 11, 16:42 PDTResolved - This incident has been resolved.Oct 11, 14:29 PDTIdentified - We have identified an i...read more |
| 2022-10-03 21:47 | Direct Contact Integrations Not Initiating Email Workflow | none | 0 second | Oct 3, 14:47 PDTResolved - This issue has now been resolved with very minimal customer impact. We are working wi...read more |
| 2022-09-01 02:28 | Hybrid Integrations Not Sending Direct Contact Emails to Processors | none | 0 second | Aug 31, 19:28 PDTResolved - This incident has been resolved.Aug 31, 15:41 PDTIdentified - We have identified an i...read more |
| 2022-05-03 20:30 | DataGrail Scheduled Maintenance | none | 0 second | May 3, 13:30 PDTCompleted - The scheduled maintenance has been completed.May 3, 12:30 PDTIn progress - Schedule...read more |
| 2022-04-28 03:15 | DataGrail Scheduled Maintenance, weekday month/date, time timezone | none | 0 second | Apr 27, 20:15 PDTCompleted - The scheduled maintenance has been completed.Apr 27, 19:45 PDTIn progress - Schedule...read more |
| 2022-02-11 21:12 | DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or MicrosoftS... | none | 0 second | Feb 11, 13:12 PSTResolved - This incident has been fully resolved and the platform is functioning normally.Feb 11...read more |
| 2022-02-10 19:00 | Data Subject Requesters Unable to Verify Email Address | none | 0 second | Feb 10, 11:00 PSTResolved - This incident has been fully resolved and the platform is functioning normally.Feb 10...read more |
| 2021-12-15 16:43 | Network Connectivity Issues | none | 0 second | Dec 15, 08:43 PSTResolved - This incident has been fully resolved and the platform is functioning normally.Dec 15...read more |
| 2021-12-01 20:20 | Live Data Map: Multiple Inventory System Reports Not Showing | none | 0 second | Dec 1, 12:20 PSTResolved - There is no data loss associated with this incident and all Multiple System Inventory...read more |
| 2021-10-31 06:01 | DataGrail Scheduled Maintenance, Saturday October 30, 10pm PST | none | 0 second | Oct 30, 23:01 PDTCompleted - The scheduled maintenance has been completed.Oct 30, 22:00 PDTIn progress - Schedule...read more |
| 2021-09-01 00:03 | Network Connectivity Issues | none | 0 second | Aug 31, 17:03 PDTResolved - This incident has been fully resolved and the platform is functioning normally.Aug 31...read more |
| 2021-08-26 04:16 | Issue with Direct Contact Deletions (Resolved) | none | 0 second | Aug 25, 21:16 PDTResolved - Today (8/25/2021) we identified and resolved an issue with Deletions in which privacy...read more |
| 2021-07-17 02:30 | DataGrail Scheduled Maintenance, Friday July 16, 7pm PST | none | 0 second | Jul 16, 19:30 PDTCompleted - The scheduled maintenance was completed successfully. There was no downtime impact o...read more |
| 2021-06-11 03:58 | Service disruption during routine database upgrade | none | 0 second | Jun 10, 20:58 PDTResolved - The incident has been resolved. Please contact support@datagrail.io if you have quest...read more |
| 2021-06-01 19:00 | Privacy Intake Forms Loading Inconsistently | none | 0 second | Jun 1, 12:00 PDTResolved - DataGrail's Engineering Team were alerted by internal monitoring and proactively reme...read more |
| 2021-05-05 21:13 | Issue Detected with Smart Verification | none | 0 second | May 5, 14:13 PDTResolved - This incident has been fully resolved and the platform is functioning normally.May 5...read more |
| 2021-05-03 20:50 | Access Result Files being sent with partial information | none | 0 second | May 3, 13:50 PDTResolved - This incident has been fully resolved and the platform is functioning normally.May 3...read more |
| 2021-04-09 19:36 | CAPTCHA Failing to Load On Intake Forms | none | 0 second | Apr 9, 12:36 PDTResolved - This incident has been resolved and the platform is functioning normally.Apr 9, 10:5...read more |
| 2021-03-16 21:09 | Emails not sending | none | 0 second | Mar 16, 14:09 PDTResolved - We have fixed this issue as of now. Emails should be sending as expected.Mar 16, 10:5...read more |