Current Status: datarobot is UP
We checked the official datarobot status page for updates 4 mins, 24 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-29 11:51 | Some of the customers are not receiving scheduled deployment reports. | none | 10 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-07 15:42 | Interface is down for all customer. | critical | 38 mins | The fix has resolved the interface failure issue. DataRobot App in US Prod is fully functioning as normal.The fix has resolved the interface failure issue. DataRobot App in US Prod is fully functioning as normal. |
| 2025-06-12 20:27 | DataRobot Experiencing Stability Issues | none | 5 hrs, 3 mins | Our engineering team confirmed that the outage with our external cloud provider has been resolved. We have been m...read more |
| 2025-06-12 08:00 | Managed EU AI Cloud Degraded Performance | none | 0 second | Managed EU AI Cloud had a degraded performance during 7:00 - 7:30 AM UTC. Some users could experience intermitten...read more |
| 2025-06-04 13:34 | EBS CSI Driver ImagePullBackOff | minor | 0 second | We observed ImagePullBackOff errors for the EBS CSI driver when scaling Kubernetes clusters. The issue appears to...read more |
| 2025-06-03 09:43 | Deployment drift and accuracy charts are broken | none | 27 hrs, 30 mins | Issue is now resolved and the drift charts are working as expectedIssue is now resolved and the drift charts are working as expected |
| 2025-05-28 11:41 | Codespaces are not starting | none | 0 second | May 28, 11:41 UTCResolved - The Engineering team has applied the fix and the issue has been resolved.May 28, 11:3...read more |
| 2025-05-13 11:24 | Notebooks sessions getting terminated. | none | 0 second | May 13, 11:24 UTCResolved - Engineering has successfully applied the fix, and all notebooks are now running as ex...read more |
| 2025-04-28 12:35 | Creation of new trial users is occasionally failing | none | 0 second | Apr 28, 12:35 UTCResolved - The Engineering team has applied the fix to US and EU MTS and the Trial user creation...read more |
| 2025-04-26 08:51 | Users with language settings other than English in profile unable to launch or access AI apps on MTS | none | 0 second | Apr 26, 08:51 UTCResolved - A fix has been applied to all production environments, no-code applications are opera...read more |
| 2025-04-16 10:37 | DataRobot STS degraded performance | none | 0 second | Apr 16, 10:37 UTCResolved - The Engineering team has identified the issue and is currently applying mitigation st...read more |
| 2025-04-15 08:00 | AWS outage in ap-northeast-1 region | none | 0 second | Apr 15, 08:00 UTCResolved - AWS had an outage in ap-northeast-1 region that has since been resolved. Outage times...read more |
| 2025-04-09 18:42 | Code Assistant functionality in Notebooks is unstable on US MTS | none | 0 second | Apr 9, 18:42 UTCResolved - This incident has been resolved.Apr 9, 12:29 UTCIdentified - Code Assistant API requ...read more |
| 2025-04-01 11:54 | Issues during VDB creation in Multi-Tenant SaaS environments | none | 0 second | Apr 1, 11:54 UTCResolved - The issue has been successfully mitigated in the MTS production environments. The inc...read more |
| 2025-03-05 15:06 | DataRobot SSO Issues | none | 0 second | Mar 5, 15:06 UTCResolved - This incident has been resolved.Mar 4, 14:55 UTCUpdate - We are continuing to work o...read more |
| 2025-02-05 16:33 | Issues while accessing Custom Applications on US Prod | none | 0 second | Feb 5, 16:33 UTCResolved - The affected users can access the Custom Applications now. The incident has been miti...read more |
| 2025-02-03 18:39 | The Trial user provisioning is not working. | none | 0 second | Feb 3, 18:39 UTCResolved - The Trial user provisioning is back on and working as expected in the DataRobot US pr...read more |
| 2025-01-28 18:13 | Issues with creating Custom Models from LLM Playground | none | 0 second | Jan 28, 18:13 UTCResolved - This incident has been resolved.Jan 28, 15:08 UTCMonitoring - The issue is mitigated ...read more |
| 2025-01-16 21:54 | Delay updating the Deployment Monitoring Information. | none | 0 second | Jan 16, 21:54 UTCResolved - This incident has been contained.Jan 16, 09:30 UTCUpdate - The unprocessed message ba...read more |
| 2025-01-08 17:58 | The custom workload is failing to start | none | 0 second | Jan 8, 17:58 UTCResolved - Engineering has identified the root cause and fixed the issue. The Custom Workloads a...read more |
| 2024-12-05 11:53 | Single Tenant SaaS Maintenance | none | 0 second | Dec 5, 11:53 UTCCompleted - The scheduled maintenance has been completed.Dec 5, 08:53 UTCIn progress - Schedule...read more |
| 2024-12-04 10:41 | Notebooks are not starting in the US MTS environment | none | 0 second | Dec 4, 10:41 UTCResolved - This incident has been resolved.Dec 4, 09:36 UTCUpdate - We are continuing to monito...read more |
| 2024-11-14 03:00 | Managed AI Cloud Maintenance | none | 0 second | Nov 14, 03:00 UTCCompleted - The scheduled maintenance has been completed.Nov 14, 02:20 UTCIn progress - Schedule...read more |
| 2024-11-14 02:15 | Managed EU AI Cloud Maintenance | none | 0 second | Nov 14, 02:15 UTCCompleted - The scheduled maintenance has been completed.Nov 14, 01:30 UTCIn progress - Schedule...read more |
| 2024-10-31 20:45 | A Network Policy service issue is causing an interruption | none | 0 second | Oct 31, 20:45 UTCResolved - The problem related to Network Policy have been resolved. All services are operationa...read more |
| 2024-10-15 15:39 | Custom model services issue | none | 0 second | Oct 15, 15:39 UTCResolved - The engineering has resolved the issue. This incident is now contained.Oct 15, 14:49 ...read more |
| 2024-10-08 10:08 | Notification policies, health checks, and scheduled custom jobs are currently not updating | minor | 26 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-27 13:22 | Search engine for documentation is not working for https://docs.datarobot.com/ | none | 1 hr, 32 mins | The engineering has implemented the fix and the search engine for documentation https://docs.datarobot.com/ is wo...read more |
| 2024-09-17 16:29 | Issue with Custom Models and Custom Applications. | minor | 28 mins | Custom Models and Custom Applications are back to Operational state. No further updates are expected.Custom Models and Custom Applications are back to Operational state. No further updates are expected. |
| 2024-09-16 13:07 | Sending LLM blueprint to Model Workshop doesn't work for LLM Blueprints without a VDB | minor | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 18:11 | Connection Issues with DataRobot Notebooks | minor | 24 mins | The engineering has implemented a fix and the notebooks on the DataRobot US, EU and JP clouds are functioning as ...read more |
| 2024-05-30 08:35 | Predictions for custom models and custom apps are unavailable for users on the US cloud | critical | 9 mins | Custom Models and Custom Applications are back to Operational state. No further updates are expected.Custom Models and Custom Applications are back to Operational state. No further updates are expected. |
| 2024-05-23 08:08 | Users on US Production may experience slower allocation of Workers than normal | minor | 51 mins | The issue has been mitigated.The issue has been mitigated. |
| 2024-05-22 07:54 | Free Trial users on US and EU SaaS environments have issues with real-time predictions on text gener... | minor | 181 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 22:36 | Issues Occuring with Project Creation and Model Deployments | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 00:27 | Customers Experiencing Errors with Custom Modeling and Notebooks | minor | 1 hr, 19 mins | Engineering has applied a fix in the managed EU AI cloud which resolved the issue. The issue is contained.Engineering has applied a fix in the managed EU AI cloud which resolved the issue. The issue is contained. |
| 2024-05-14 08:00 | Issue with a subset of email notifications on US and EU production. | none | 0 second | Users may have experienced problems with receiving email notifications related to deployed models.Users may have experienced problems with receiving email notifications related to deployed models. |
| 2024-05-13 14:58 | 5xx errors from the prediction servers on US production | major | 24 mins | The engineering team has identified the root cause and rolled back the changes. That has mitigated the issue and ...read more |
| 2024-05-03 23:34 | Projection and Notebook Creation Down | none | 0 second | Our Engineering team noticed that Project and Notebook creation were down temporarily. Engineering applied fix an...read more |
| 2024-04-22 13:34 | Increased error rate on US production | minor | 8 mins | The issue with the increased error rate on the US production has been resolved after the token certificates updat...read more |
| 2024-04-16 06:13 | Customer experiencing 503 error on US prod when launching Custom apps. | critical | 5 hrs, 5 mins | The incident has been resolved.The incident has been resolved. |
| 2024-04-12 17:24 | Predictions monitoring getting dropped intermittently. | none | 132 hrs, 26 mins | The fix was deployed to the US production environment and has been verified. The incident is contained.The fix was deployed to the US production environment and has been verified. The incident is contained. |
| 2024-03-22 05:55 | Users cannot start Notebook session since 05:00 UTC in US SaaS environment | major | 76 hrs, 51 mins | The Engineering team has been monitoring the fix for the last 3 days and the issue has been contained. No further...read more |
| 2024-03-11 20:22 | DataRobot STS - Single Tenant SaaS (Managed by DataRobot) | none | 3 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-29 11:21 | Users cannot start Notebook session since 11:30 CET in US SaaS environment | none | 28 mins | The issue has been mitigated as of 12:45 CET. Notebooks working as expected.The issue has been mitigated as of 12:45 CET. Notebooks working as expected. |
| 2024-02-20 18:31 | Delay in Deployment Alerts | minor | 46 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-13 02:30 | [Scheduled] DataRobot - US Managed AI Cloud Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-10 16:48 | Users are unable to sign-up for trial | none | 7 mins | Users are now able to sign-up for trial in both US and EU environment. Engineering has resolved the issue.Users are now able to sign-up for trial in both US and EU environment. Engineering has resolved the issue. |
| 2023-11-28 18:21 | Issue with Notebooks in the DataRobot EU cluster (app.eu.datarobot.com) | major | 3 hrs, 30 mins | This incident has now been resolved.This incident has now been resolved. |
| 2023-11-27 04:09 | Issue with creating new AI applications on DataRobot US cluster(app.datarobot.com) | major | 13 mins | The issue is contained. Please contact support@datarobot.com if you have any questions.The issue is contained. Please contact support@datarobot.com if you have any questions. |