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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-10 21:19 | New Kubernetes Clusters GPU Nodes | minor | 1 hr, 54 mins | Our Engineering team has fully resolved the issue with new Kubernetes cluster GPU creations. Users with new clust...read more |
| 2025-07-09 22:00 | [Scheduled] Rescheduled: NYC1 Network Maintenance 2025-07-09 22:00 UTC | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-08 14:57 | Managed Database Provisioning and App Platform | minor | 2 hrs, 4 mins | Our Engineering team has resolved the issue affecting all control plane operations (Create, Read, Update, Delete)...read more |
| 2025-07-02 16:59 | Managed Database Provisioning and App Platform | minor | 1 hr, 41 mins | Our Engineering team has resolved the issue affecting all control plane operations (Create, Read, Update, Delete)...read more |
| 2025-07-02 14:24 | Creating Agents with Attached Knowledge Base | major | 5 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-01 19:01 | SSL/TLS Handshake Failures in FRA1 & SFO3 | minor | 48 hrs, 54 mins | Our Engineering team has confirmed that the issue affecting access to Object Storage Buckets in the FRA1 and SFO3...read more |
| 2025-07-01 01:59 | MongoDB Cluster Creation | minor | 1 hr, 2 mins | Our Engineering team has confirmed full resolution of the issue with creation events for MongoDB clusters in all ...read more |
| 2025-06-30 18:23 | Managed Databases Creation | minor | 3 hrs, 7 mins | Our Engineering team confirms the full resolution of creation issue with Managed Databases through Cloud Panel an...read more |
| 2025-06-23 12:06 | Functions | minor | 54 mins | Our Engineering team has confirmed that the issue with Functions has now been fully resolved. If you continue to ...read more |
| 2025-06-23 10:09 | Networking in TOR1 | none | 0 second | Between 08:07 UTC and 08:32 UTC, our Engineering team observed issues impacting networking in the TOR1 region. Du...read more |
| 2025-06-22 05:40 | GenAI Platform | none | 0 second | From 2:57 AM to 4:38 AM UTC, our Engineering team identified and resolved an issue that affected multiple GenAI P...read more |
| 2025-06-18 20:59 | [Scheduled] NYC1 Network Maintenance | maintenance | 0 second | During the dry-run for the scheduled NYC1 region network maintenance, our team identified some potential risks th...read more |
| 2025-06-16 14:58 | Spaces Availability in FRA1 | minor | 2 hrs, 59 mins | Our Engineering team has confirmed the resolution for the issue that was impacting Spaces availability in the FRA...read more |
| 2025-06-16 14:38 | App Platform Deployments | minor | 52 mins | As of 14:54 UTC, our Engineering team confirmed the issue with our App Platform service is fully resolved. Everyt...read more |
| 2025-06-14 20:38 | Droplet Creation | minor | 1 hr, 28 mins | Our Engineering team has confirmed full resolution of the issue affecting Member and Modifier user's ability to c...read more |
| 2025-06-14 14:37 | Customer Support Ticket Portal | major | 54 mins | Our Engineering team has confirmed the full resolution of the issue impacting the ticket creation via the Support...read more |
| 2025-06-03 16:26 | DBaaS Cluster Logs | minor | 2 hrs, 54 mins | Our Engineering team has successfully resolved the issue that was impacting the DBaaS cluster logs. API responses...read more |
| 2025-05-30 21:03 | GenAI Agents via Cloud | none | 0 second | Our Engineering team identified an issue impacting GenAI agents via Cloud between 19:55 UTC and 20:36 UTC During...read more |
| 2025-05-28 22:10 | Cloud UI not loading | none | 0 second | From May 28 2025 20:13 UTC to 20:24 UTC, users may have experienced issues accessing the Cloud Control Panel. Spe...read more |
| 2025-05-27 22:00 | [Scheduled] NYC3 Network Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-22 16:59 | Managed Databases and App Platform | minor | 9 hrs, 12 mins | Our Engineering team has confirmed full resolution of the issue on the Managed Databases control plane. Users can...read more |
| 2025-05-22 14:59 | Droplet Creation in Multiple Regions | minor | 4 hrs, 24 mins | Our Engineering has confirmed full resolution of the issue impacting Droplet creation in all regions. Users can n...read more |
| 2025-05-22 08:35 | App Platform Deployments | minor | 2 hrs, 24 mins | From 07:19 UTC to 08:15 UTC, users may have experienced errors with app deployment via App Platform. Our Enginee...read more |
| 2025-05-22 07:41 | Spaces, App Platform and Container Registry Availability in BLR1 | minor | 1 hr, 45 mins | Our Engineering team has confirmed the complete resolution of the issue that was impacting Spaces, App Platform a...read more |
| 2025-05-21 20:13 | App Platform Deployments | minor | 1 hr, 10 mins | From 12:00 UTC to 20:05 UTC, users may have experienced an issue creating new apps and adding domains to the apps...read more |
| 2025-05-15 14:58 | GenAI Platform | minor | 2 hrs, 3 mins | From 13:45 UTC to 15:50 UTC, users may have experienced an issue affecting the GenAI Platform agents using Llama ...read more |
| 2025-05-15 05:41 | GenAI Platform: Agents are failing to respond | major | 1 hr, 12 mins | From 03:20 UTC to 06:01 UTC, users may have experienced an issue affecting the GenAI Platform using Llama 3.370B ...read more |
| 2025-05-14 12:34 | Droplet Search in Cloud Control Panel | minor | 3 hrs, 9 mins | Our Engineering team has completely resolved the issue that was affecting the Droplet search functionality within...read more |
| 2025-05-13 21:50 | GenAI Platform | minor | 1 hr, 32 mins | Our Engineering team has confirmed that the issue affecting the GenAI Platform DeepSeek model has been fully reso...read more |
| 2025-05-07 20:00 | [Scheduled] LON1 Network Maintenance 2025-05-07 20:00 UTC | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-06 13:00 | Droplet Metrics in BLR1 | minor | 48 hrs, 1 min | Our Engineering team has confirmed the resolution of the issue affecting certain Droplet metrics in the BLR1 regi...read more |
| 2025-05-05 14:18 | Droplet Creation in NYC1 | minor | 1 hr, 28 mins | Our Engineering team has confirmed the complete resolution of the issue that was affecting Droplet creation and c...read more |
| 2025-04-30 13:06 | Spaces Availability in FRA1 | minor | 1 hr, 51 mins | Our Engineering team has confirmed the complete resolution of the issue that was impacting the availability of Sp...read more |
| 2025-04-30 13:00 | [Scheduled] Core Infrastructure Maintenance | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-29 22:25 | Managed Kubernetes Nodes Networking | major | 1 hr, 46 mins | Our Engineering team has confirmed full resolution of the network issue with new DOKS worker nodes in our SFO2 re...read more |
| 2025-04-28 11:14 | Networking in LON1 | none | 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-24 13:41 | Droplet Event Processing in Multiple regions | minor | 2 hrs, 50 mins | Our Engineering team has confirmed full resolution of the issue impacting event processing in the FRA1, AMS2, BLR...read more |
| 2025-04-23 22:34 | Delay in Transactional Emails | minor | 6 hrs, 7 mins | Our Engineering team has resolved the issue with the email delivery delays. Services should now be operating norm...read more |
| 2025-04-22 18:03 | Spaces Bucket Creates | minor | 1 hr, 2 mins | From 16:54 to 18:17 UTC, users may have experienced issues creating Spaces from control panel due to the datacent...read more |
| 2025-04-08 18:51 | [Scheduled] LON1 Network Maintenance | maintenance | 0 second | The scheduled maintenance for our core networking infrastructure in the LON1 region, originally planned for April...read more |
| 2025-04-05 16:52 | Mongo 8 Database Creation | minor | 8 hrs, 9 mins | Our Engineering team has resolved the issue affecting Mongo 8 Database operations. Users should be able to create...read more |
| 2025-04-05 12:17 | Networking in LON1 Region | minor | 1 hr, 42 mins | Our Engineering team has confirmed the full resolution of the networking issue affecting the LON1 region. Users s...read more |
| 2025-04-03 21:06 | GenAI Platform | minor | 2 hrs, 4 mins | Our Engineering team has implemented a fix to resolve the issue with creating certain GenAI Platform agents. User...read more |
| 2025-04-02 03:26 | GenAI Platform Agent | minor | 1 hr, 20 mins | Our Engineering Team has implemented a fix to resolve the issues impacting GenAI platform agents. They have also ...read more |
| 2025-03-31 04:09 | Managed Databases creation | minor | 5 hrs, 21 mins | From 00:13 UTC to 9:09 UTC, users may have experienced errors when attempting to create Managed Database Caching ...read more |
| 2025-03-29 00:01 | Cloud Control Panel and API | none | 0 second | From 23:31 to 23:46 UTC, users may have experienced errors when trying to use the API or while accessing our Clou...read more |
| 2025-03-27 18:07 | Cloud Control Panel and API | minor | 2 hrs, 41 mins | Beginning at 17:56 UTC, users experienced issues with the using the Cloud Control Panel and the API. By 18:10 UTC...read more |
| 2025-03-26 22:24 | Managed Databases Metrics | minor | 18 hrs, 7 mins | Our Engineering team has confirmed the full resolution of the issue affecting database engine metrics in the Clou...read more |
| 2025-03-25 06:06 | Cloud Control Panel Errors with Billing | minor | 1 hr, 24 mins | Our Engineering team has confirmed the full resolution of the issue with the Billing page for Teams on the Cloud ...read more |
| 2025-03-24 21:23 | Cloud Control Panel Login/Registration | critical | 3 hrs, 22 mins | Our Engineering team has confirmed the full resolution of the issue with Cloud Control Panel. Thank you for you...read more |