Current Status: Dixa is UP
We checked the official Dixa status page for updates 5 mins, 11 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-01 11:01 | Loading conversations not working | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-26 21:00 | [Scheduled] Scheduled maintenance - Analytics | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-26 06:30 | [Scheduled] Scheduled maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-20 07:00 | [Scheduled] Scheduled maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-12 14:29 | Degraded performance - Search | minor | 28 hrs, 1 min | All known issues to this incident have been resolved. We thank you for your patience and cooperation. Post mort...read more |
| 2025-06-10 06:00 | [Scheduled] Scheduled maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-03 07:00 | [Scheduled] Scheduled maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-31 15:28 | Intermittent errors for specific search queries | minor | 3 hrs, 45 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation.All known issues to this incident have been resolved. We thank you for your patience and cooperation. |
| 2025-05-27 16:09 | Feature Flag Service Degraded – Default Access Behaviour in Effect | minor | 4 hrs | All known issues to this incident have been resolved. We thank you for your patience and cooperation.All known issues to this incident have been resolved. We thank you for your patience and cooperation. |
| 2025-05-26 07:00 | [Scheduled] Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-24 09:10 | [Scheduled] Scheduled maintenance (Search funcionality) | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-23 19:33 | Degraded performance | minor | 172 hrs, 5 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation. Filtering b...read more |
| 2025-05-22 06:00 | [Scheduled] Scheduled maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-21 14:28 | [Scheduled] Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-21 14:27 | [Scheduled] Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-05 06:30 | [Scheduled] Scheduled maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-01 22:00 | [Scheduled] Scheduled maintenance - Dixa Analytics & Realtime dashboards | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-25 08:51 | Issues searching for contacts throughout the Dixa Agent Interface | none | 0 second | Apr 25, 10:51 CESTResolved - All known issues related to this incident have been resolved. We thank you for your ...read more |
| 2025-04-02 22:37 | Degraded performance | none | 0 second | Apr 3, 00:37 CESTResolved - All reported issues have been investigated and resolved. We thank you for your patie...read more |
| 2025-04-01 20:17 | Degraded performance - Real Time Dashboard | none | 0 second | Apr 1, 22:17 CESTResolved - All known issues to this incident have been resolved. We thank you for your patience...read more |
| 2025-03-31 16:00 | Intermittent Outages on Phone Calls | none | 0 second | Mar 31, 18:00 CESTResolved - We received notifications from a third-party provider that phone calls can have issu...read more |
| 2025-03-13 14:33 | Degraded performance - Co-pilot | none | 0 second | Mar 13, 15:33 CETResolved - All known issues to this incident have been resolved. We thank you for your patience ...read more |
| 2025-03-06 22:00 | Scheduled maintenance - Dixa Analytics & Realtime dashboards | none | 0 second | Mar 6, 23:00 CETCompleted - The scheduled maintenance has been completed.Mar 6, 21:00 CETIn progress - Schedule...read more |
| 2025-03-04 17:01 | Degraded performance - AI features | none | 0 second | Mar 4, 18:01 CETResolved - All known issues related to this incident have been resolved. We thank you for your p...read more |
| 2025-02-26 14:42 | Dashboard landing page inconsistencies | none | 0 second | Feb 26, 15:42 CETResolved - This incident has been resolved.Feb 26, 13:48 CETMonitoring - A fix has been implemen...read more |
| 2025-01-08 13:28 | Telephony - Spain - Some numbers are not reachable | minor | 20 hrs, 25 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation.All known issues to this incident have been resolved. We thank you for your patience and cooperation. |
| 2024-12-19 22:00 | [Scheduled] Scheduled maintenance on Analytics | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-12 16:23 | Degraded performance - telephony | minor | 2 hrs, 23 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation.All known issues to this incident have been resolved. We thank you for your patience and cooperation. |
| 2024-12-10 07:32 | Delays on dashboard and in analytics | minor | 27 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation.All known issues to this incident have been resolved. We thank you for your patience and cooperation. |
| 2024-11-23 21:00 | [Scheduled] Scheduled Maintenance - Analytics | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-20 07:00 | [Scheduled] Scheduled maintenance - Partner Integrations | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-11 11:34 | Conversations and Search: Degraded performance | minor | 1 hr, 40 mins | The issue affecting the conversation overview and search functionalities has been fully resolved. All services ar...read more |
| 2024-11-05 07:59 | Degraded performance: Analytics and Dashboard | minor | 5 hrs, 59 mins | This incident has been resolved. We thank you for your patience and cooperation.This incident has been resolved. We thank you for your patience and cooperation. |
| 2024-11-04 08:38 | Degraded performance - Contact Form Issue | minor | 1 hr, 31 mins | All known issues related to this incident have been resolved. We thank you for your patience and cooperation. Ho...read more |
| 2024-11-01 11:00 | Real time Dashboard and Conversation overview | minor | 17 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation. Post mort...read more |
| 2024-10-31 13:55 | Potential Call Receiving Issues for Norwegian Numbers | minor | 1 hr, 40 mins | The issue of receiving some calls to Norwegian numbers has been resolved. All services are now functioning as exp...read more |
| 2024-10-09 06:00 | [Scheduled] Scheduled maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-03 20:00 | [Scheduled] Phone service from Third party provider | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-01 14:12 | Delays in the Dashboard, Analytics, and Offers for some queues | minor | 30 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-29 22:00 | [Scheduled] Maintenance - Automation services | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-26 11:51 | Degraded performance | minor | 42 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation. Post mort...read more |
| 2024-09-21 11:00 | Degraded performance - telephony | minor | 1 hr, 46 mins | We haven't seen new reports of telephony problems related to our upstream provider and are confident the problem ...read more |
| 2024-09-20 12:32 | Degraded performance on telephony | minor | 2 hrs, 7 mins | Problems with telephony have been resolved. Additionally, we've identified a measure we can take to potentially ...read more |
| 2024-09-19 12:28 | Degraded performance | major | 1 hr, 9 mins | No more issues have been reported and the incident have been resolved. We thank you for your patience and coopera...read more |
| 2024-09-12 22:00 | [Scheduled] Scheduled maintenance - Automations affected only (1h delayed) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 21:00 | [Scheduled] Scheduled Maintenance - Analytics | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-29 08:15 | Degraded performance - one way audio in the AU region | minor | 1 hr, 25 mins | All known issues to this incident have been resolved. We thank you for your patience and cooperation.All known issues to this incident have been resolved. We thank you for your patience and cooperation. |
| 2024-07-28 17:43 | Degraded performance - Analytics | minor | 14 hrs, 25 mins | We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results...read more |
| 2024-06-14 15:55 | Some inbound text messages to Danish numbers don't reach Dixa | minor | 147 hrs | We received the update from our provider that the issue was resolved. We are sorry for any inconvenience this ha...read more |
| 2024-06-06 21:00 | [Scheduled] Scheduled Maintenance - Analytics | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |