Current Status: Documo is UP
We checked the official Documo status page for updates 4 mins, 54 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-25 08:20 | FMCs Offline | minor | 3 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-08-05 10:00 | Error When Attempting to Sign-in | minor | 3 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-14 08:44 | Inbound fax errors | minor | 3 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-13 00:08 | Google Cloud Platform Outage | none | 0 second | Jun 12, 17:08 PDTResolved - This incident has been resolved.Jun 12, 14:37 PDTMonitoring - Our internal fax queues...read more |
| 2025-05-15 18:59 | Number Provisioning Errors | none | 0 second | May 15, 11:59 PDTResolved - After further investigation into this issue, this affected an extremely small percent...read more |
| 2025-05-02 22:00 | FMC devices offline | none | 0 second | May 2, 15:00 PDTResolved - This incident has been resolved.May 2, 13:41 PDTMonitoring - A fix has been implemen...read more |
| 2025-05-02 12:55 | Outbound Delay | none | 0 second | May 2, 05:55 PDTResolved - This incident has been resolved.May 1, 19:57 PDTMonitoring - We have implemented a n...read more |
| 2025-04-07 17:51 | Errors when accessing faxes | none | 0 second | Apr 7, 10:51 PDTResolved - This incident has been resolved.Apr 7, 09:47 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-31 17:33 | Fax Numbers Not Providing Fax Tone | none | 0 second | Mar 31, 10:33 PDTResolved - This incident has been resolved.Mar 31, 09:54 PDTIdentified - The issue has been iden...read more |
| 2025-03-13 18:01 | IB / OB Transmission Delays | none | 0 second | Mar 13, 11:01 PDTResolved - This incident has been resolved.Mar 13, 09:10 PDTMonitoring - A fix has been implemen...read more |
| 2025-02-27 00:18 | Outbound delays | none | 0 second | Feb 26, 16:18 PSTResolved - The backlogged faxes have been processed. This incident is now resolved.Feb 26, 14:23...read more |
| 2025-02-26 14:54 | FaxBridges appearing offline | none | 0 second | Feb 26, 06:54 PSTResolved - We have identified the root cause of the FaxBridge issue with our upstream vendor and...read more |
| 2025-02-12 21:47 | Inbound Fax Delays | none | 0 second | Feb 12, 13:47 PSTResolved - This incident has been resolved.Feb 12, 12:44 PSTMonitoring - Inbound traffic volume ...read more |
| 2025-01-22 00:41 | Portal delay | none | 0 second | Jan 21, 16:41 PSTResolved - This incident has been resolved.Jan 21, 13:30 PSTMonitoring - A fix has been implemen...read more |
| 2025-01-21 16:02 | File not found errors when accessing faxes | none | 0 second | Jan 21, 08:02 PSTResolved - This incident has been resolved. All affected faxes during this time period were fail...read more |
| 2025-01-15 16:56 | Inbound faxes not syncing to user's history | none | 0 second | Jan 15, 08:56 PSTResolved - This incident has been resolved.Jan 15, 07:02 PSTMonitoring - A fix has been implemen...read more |
| 2025-01-08 22:52 | Historical inbound faxes not syncing | none | 0 second | Jan 8, 14:52 PSTResolved - This incident has been resolved.Jan 8, 12:45 PSTUpdate - After investigating further...read more |
| 2025-01-08 01:17 | Outbound Delays | none | 0 second | Jan 7, 17:17 PSTResolved - This incident has been resolved.Jan 7, 12:39 PSTMonitoring - We have implemented a f...read more |
| 2025-01-07 20:38 | Inbound faxes not being delivered to user's history / Outbound delays | none | 0 second | Jan 7, 12:38 PSTResolved - This incident has been resolved.Jan 7, 08:27 PSTUpdate - The inbound and outbound ba...read more |
| 2024-12-26 18:34 | Inbound faxes not visible to users | none | 0 second | Dec 26, 10:34 PSTResolved - This incident has been resolved.Dec 26, 08:52 PSTMonitoring - A fix has been implemen...read more |
| 2024-10-15 20:44 | Unable to access portal | none | 0 second | Oct 15, 13:44 PDTResolved - This incident has been resolved.Oct 15, 13:29 PDTMonitoring - A fix has been implemen...read more |
| 2024-10-11 23:23 | Outbound delays | none | 0 second | Oct 11, 16:23 PDTResolved - This incident has been resolved.Oct 11, 10:14 PDTMonitoring - A fix has been implemen...read more |
| 2024-10-09 22:04 | Outbound faxing delays | none | 0 second | Oct 9, 15:04 PDTResolved - This incident has been resolved.Oct 9, 10:27 PDTMonitoring - A fix has been implemen...read more |
| 2024-09-19 18:42 | Outbound errors | none | 0 second | Sep 19, 11:42 PDTResolved - This incident has been resolved.Sep 19, 08:58 PDTMonitoring - A fix has been implemen...read more |
| 2024-09-11 13:07 | Outbound Fax Delays | none | 0 second | Sep 11, 06:07 PDTResolved - This incident has been resolved.Sep 10, 15:40 PDTMonitoring - A fix has been implemen...read more |
| 2024-08-12 12:56 | FMC Outbound Delays | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 12:15 | Outbound faxing delayed | minor | 2 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 14:06 | FaxBridge Disruptions | minor | 23 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 12:08 | FaxBridge Disruptions | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-18 13:01 | Issues with History page | minor | 2 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-03 14:59 | View/Download fax in web portal | none | 0 second | Jun 3, 07:59 PDTResolved - This incident has been resolved.May 31, 07:23 PDTUpdate - We are continuing to monito...read more |
| 2024-05-30 14:18 | Outbound delays | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-05-30 12:13 | Missing email notifications | minor | 5 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-20 08:25 | Unable to open fax attachments via email | minor | 22 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 07:29 | Unable to access web portal | major | 25 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-15 10:55 | Missing Fax Attachments in Email Notifications | minor | 1 hr, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-18 06:26 | FaxBridges Offline | major | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-19 11:31 | Inbound faxing | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-01 11:45 | Outbound Faxing Delays | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 09:57 | Outbound Faxing Delays | minor | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2023-11-27 13:36 | Outbound Faxing Delays | minor | 17 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-13 06:44 | FaxBridges Showing Offline in the Portal | minor | 23 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-08 07:33 | FaxBridge Issues | minor | 6 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-31 10:34 | FaxBridges Showing Offline | minor | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-27 21:48 | FaxBridge Status reading Offline | none | 61 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-24 08:57 | Outbound Faxing Delays | minor | 25 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-23 09:34 | Outbound Faxing Delays | minor | 20 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-12 07:46 | Slow outbound fax processing | minor | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-11 11:46 | Error within portal | minor | 1 hr, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-10 10:07 | Delay in outbound faxes | minor | 2 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |