Current Status: Duo Security is UP
We checked the official Duo Security status page for updates 5 mins, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-20 04:29 | All Deployments: Duo Phone Call and SMS Delivery Failure | major | 2 hrs, 37 mins | The issue affecting phone-based authentication and SMS delivery has now been resolved. System performance has rem...read more |
| 2025-10-20 03:54 | All Deployments: Email delivery issues | minor | 3 hrs, 26 mins | The issue affecting email delivery has been resolved. System performance has remained stable, and all services ar...read more |
| 2025-10-15 08:19 | [All Deployments] Duo Desktop not being recognized on Windows 11 24H2/25H2 | minor | 7 hrs, 42 mins | We have identified an issue with a recent Windows update that has caused Duo Desktop to not be recognized on Wind...read more |
| 2025-10-07 15:13 | [DUO34] Full Deployment Outage | critical | 43 mins | The issue causing an outage for all services on our DUO34 deployment has been resolved. We will publish a RCA as...read more |
| 2025-09-29 05:46 | [All Deployments] Entra ID Failing to Sync Custom Attributes | minor | 7 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-26 10:54 | [Multiple Deployments] Administrators unable to access the Duo AI Assistant for the first time | minor | 7 hrs, 47 mins | We have confirmed the issue is now fully resolved. An RCA will be provided as soon as it is available.We have confirmed the issue is now fully resolved. An RCA will be provided as soon as it is available. |
| 2025-09-09 12:44 | [Multiple Deployments] Admin Panel Login Failures | major | 25 mins | The issue regarding login failures on cross deployment logins to the Duo Admin Panel has been resolved and functi...read more |
| 2025-08-29 13:30 | Blank Duo Prompt issue impacting users authenticating from both Chrome and Edge version 136 browsers... | none | 11 hrs, 33 mins | The issue causing the blank prompt is now resolved and full functionality is restored. We will be posting a root...read more |
| 2025-08-26 10:43 | [Multiple Deployments] - Issues with User Management in Admin Panel | minor | 15 mins | The issue affecting updates or changes made to users in the Admin Panel on selected deployments has been resolved...read more |
| 2025-08-26 04:08 | Admin functions impacted when accessing Users and AD Sync on certain deployments | critical | 3 hrs, 35 mins | The issue affecting User Management and SSO logins on Duo3, Duo47, and Duo57 has been fully resolved, and all ser...read more |
| 2025-08-26 02:29 | T-Mobile Services SMS Delivery Issue | minor | 3 hrs, 52 mins | Duo has confirmed that the issue affecting SMS delivery to phone numbers using T-Mobile services in the US has be...read more |
| 2025-08-18 07:25 | India VoIP Failures | minor | 4 hrs, 2 mins | Duo has confirmed that the phone call authentication failures affecting all deployments in India have been fully ...read more |
| 2025-08-06 00:40 | US SMS delivery delays and failures | major | 3 hrs, 26 mins | The issue affecting SMS delivery to US phone numbers has been resolved. Services are now fully operational.The issue affecting SMS delivery to US phone numbers has been resolved. Services are now fully operational. |
| 2025-08-05 20:03 | [DUO41] Admin Panel Login Failures | major | 23 mins | The issue causing login failures when attempting to access the Duo Admin Panel on the DUO41 deployment has been f...read more |
| 2025-08-01 03:27 | All US Deployments: AI Assistant failures | none | 0 second | Jul 31, 23:27 EDTResolved - The issue with AI Assistant failures in all US deployments is now resolved and full f...read more |
| 2025-07-31 23:50 | India VoIP Failures | none | 0 second | Jul 31, 19:50 EDTResolved - The issue causing VoIP authentication failures in India is resolved and VoIP authenti...read more |
| 2025-07-30 11:14 | India VoIP Failures | none | 0 second | Jul 30, 07:14 EDTResolved - The issue causing VoIP authentication failures in India is now fully resolved.Jul 30,...read more |
| 2025-07-28 13:51 | India VoIP failures | none | 0 second | Jul 28, 09:51 EDTResolved - The issue causing VoIP authentication failures in India is now fully resolved.Jul 28,...read more |
| 2025-07-25 00:43 | GB VoIP Failures | none | 0 second | Jul 24, 20:43 EDTResolved - The issue causing VoIP authentication failures in Great Britain is now resolved.Jul 2...read more |
| 2025-07-24 12:33 | Duo AI Assistant Intermittent failures | none | 0 second | Jul 24, 08:33 EDTResolved - We can confirm that the issue with the Duo AI assistant has been resolved.Jul 23, 20:...read more |
| 2025-07-17 21:04 | Issues Loading Admin Panel SSO Pages | none | 0 second | Jul 17, 17:04 EDTResolved - The issues loading SSO pages in the Admin Panel have been resolved.Jul 17, 16:56 EDTM...read more |
| 2025-07-17 19:05 | Duo Support: Phone Routing Issues | none | 0 second | Jul 17, 15:05 EDTResolved - This incident has been resolved.Jul 17, 13:07 EDTMonitoring - A fix has been implemen...read more |
| 2025-07-14 22:46 | Possible Duo SSO login failures | none | 0 second | Jul 14, 18:46 EDTResolved - We can confirm that the issue with the Duo SSO logins has been resolved.Jul 14, 18:26...read more |
| 2025-06-30 20:55 | Duo Support Phone Number Unable to Detect Key Press | none | 0 second | Jun 30, 16:55 EDTResolved - We have tested from multiple providers and are able to confirm that key presses are r...read more |
| 2025-06-24 13:02 | Issue with Admin Panel Activity Logs Access | none | 0 second | Jun 24, 09:02 EDTResolved - We have confirmed that the issue with Activity Log visibility is now fully resolved.J...read more |
| 2025-06-21 14:57 | Federal Certificate Expired | none | 0 second | An expired certificate in the Duo Federal environment potentially disrupted authentication attempts for customers...read more |
| 2025-06-11 04:33 | All Deployments: Duo Phone Call Authentication Failure for India Region | minor | 48 mins | The issue affecting Phone call delivery to the India region has been resolved. Services are now fully operational...read more |
| 2025-06-06 09:27 | [DUO50] Admin Panel Login Failures | major | 46 mins | The issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel...read more |
| 2025-06-06 02:57 | SMS Delivery Issues to Netherlands & Australia Phone Numbers | minor | 3 hrs, 52 mins | The issue affecting SMS delivery to NL and AU phone numbers has been resolved. Services are now fully operational...read more |
| 2025-06-02 14:17 | DUO64: Authentication failures for some users | major | 1 hr, 34 mins | The issue causing authentication failures on DUO64 for some users has been fully resolved.The issue causing authentication failures on DUO64 for some users has been fully resolved. |
| 2025-05-28 06:17 | SMS Delivery Issues to Greece Phone Numbers | minor | 2 hrs | The third-party issue with intermittent SMS delivery failures for Greece has been resolved.The third-party issue with intermittent SMS delivery failures for Greece has been resolved. |
| 2025-05-19 19:20 | Password Reset Failure for Duo SSO Logins using Active Directory | minor | 1 hr, 44 mins | We can confirm that the issue with the Password reset for Duo SSO logins using Active Directory has been resolved...read more |
| 2025-05-19 08:24 | [Multiple Deployments] Authentication Delays for Duo SSO Logins using Active Directory | minor | 1 hr, 22 mins | After continued monitoring, we can confirm that the issue causing intermittent authentication delays for Duo SSO ...read more |
| 2025-05-13 10:54 | All Deployments: Degradation in India VOIP services | minor | 5 hrs, 37 mins | We are no longer seeing outage reports from the backend provider. All services are considered fully operational.We are no longer seeing outage reports from the backend provider. All services are considered fully operational. |
| 2025-04-22 10:18 | All Deployments: Duo SMS Passcode Authentication Failures for US region | minor | 47 mins | After continued monitoring of the third-party carrier's status, the issue causing intermittent SMS delivery to th...read more |
| 2025-04-02 09:54 | All Deployments: Duo Phone Call Authentication Failures for India | minor | 20 mins | The third-party issue with intermittent phone call failures for India has been resolved.The third-party issue with intermittent phone call failures for India has been resolved. |
| 2025-03-31 11:49 | All Deployments: Duo Phone Call Authentication Failure for US Region | minor | 31 mins | The third-party issue with intermittent phone call failures for the US region has been resolved.The third-party issue with intermittent phone call failures for the US region has been resolved. |
| 2025-02-24 10:17 | All Deployments: Admin Panel Login Issues | major | 1 hr, 40 mins | We have confirmed that the implemented fix has resolved the issue. Admin Panel logins are now fully operational. ...read more |
| 2025-02-17 06:13 | SMS Delivery Issues: UAE | minor | 0 second | The issue causing intermittent SMS delivery failures in the UAE has been resolved.The issue causing intermittent SMS delivery failures in the UAE has been resolved. |
| 2025-02-13 13:45 | All Deployments: Core Authentication Service, Admin Panel logins, Device Management Portal, Risk-bas... | major | 6 hrs, 58 mins | We can now confirm that all services have been completely restored. A full RCA will be provided as soon as possib...read more |
| 2025-02-11 10:10 | Multiple Deployments: Duo SSO Authentication Failures for some customers | minor | 1 hr, 30 mins | We have confirmed that following the rollback of the recent D308 changes for affected customers, Duo SSO authenti...read more |
| 2025-01-30 13:27 | Multiple Deployments: Duo SSO Authentication Failures for some customers | minor | 28 mins | We can now confirm that SSO authentications are now fully operational and the issue is resolved. We will provide ...read more |
| 2025-01-28 19:21 | Authentication failures for the India region | minor | 49 mins | The issue causing authentication failures in the India region has been resolved and full functionality has been r...read more |
| 2025-01-23 09:43 | Intermittent Phone Call MFA failures for the UK region | minor | 22 hrs, 14 mins | The issue causing intermittent phone call delivery failures in the UK region has been resolved and full functiona...read more |
| 2025-01-07 18:22 | Multiple Deployments: Admin Panel Log Delays for Some Customers | minor | 3 hrs, 44 mins | The issue impacting the availability of Activity and Telephony Log messages in the Admin Panel / Admin API is now...read more |
| 2024-12-19 10:26 | Duo Support Phone System Issue | minor | 43 mins | The issue with call handling for our Duo Support Team has been resolved.The issue with call handling for our Duo Support Team has been resolved. |
| 2024-12-06 15:23 | Multiple Deployments: Intermittent SSO log retrieval failure | minor | 1 hr, 28 mins | After further investigation, we have confirmed that no customers should be impacted by this, as only internal sys...read more |
| 2024-11-28 19:05 | All Deployments: Duo SMS Delivery Failure for some Australian customers | minor | 2 hrs, 49 mins | The issue causing SMS delivery failures for some Australian customers is now resolved and full functionality is r...read more |
| 2024-11-05 13:33 | [Multiple Deployments] Activity and Telephony Log Retrieval Errors | minor | 1 hr, 17 mins | The issue impacting querying activity and telephony logs via the Duo Admin API and Admin Panel is now resolved an...read more |
| 2024-11-04 19:24 | [Federal Deployments] Authentication issues using Yubikey tokens | critical | 40 mins | The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored...read more |