Current Status: Duo Security is UP
We checked the official Duo Security status page for updates 2 mins, 14 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-29 13:30 | Blank Duo Prompt issue impacting users authenticating from both Chrome and Edge version 136 browsers... | none | 11 hrs, 33 mins | The issue causing the blank prompt is now resolved and full functionality is restored. We will be posting a root...read more |
| 2025-08-26 10:43 | [Multiple Deployments] - Issues with User Management in Admin Panel | minor | 15 mins | The issue affecting updates or changes made to users in the Admin Panel on selected deployments has been resolved...read more |
| 2025-08-26 04:08 | Admin functions impacted when accessing Users and AD Sync on certain deployments | critical | 3 hrs, 35 mins | The issue affecting User Management and SSO logins on Duo3, Duo47, and Duo57 has been fully resolved, and all ser...read more |
| 2025-08-26 02:29 | T-Mobile Services SMS Delivery Issue | minor | 3 hrs, 52 mins | Duo has confirmed that the issue affecting SMS delivery to phone numbers using T-Mobile services in the US has be...read more |
| 2025-08-18 07:25 | India VoIP Failures | minor | 4 hrs, 2 mins | Duo has confirmed that the phone call authentication failures affecting all deployments in India have been fully ...read more |
| 2025-08-06 00:40 | US SMS delivery delays and failures | major | 3 hrs, 26 mins | The issue affecting SMS delivery to US phone numbers has been resolved. Services are now fully operational.The issue affecting SMS delivery to US phone numbers has been resolved. Services are now fully operational. |
| 2025-08-05 20:03 | [DUO41] Admin Panel Login Failures | major | 23 mins | The issue causing login failures when attempting to access the Duo Admin Panel on the DUO41 deployment has been f...read more |
| 2025-07-31 20:16 | All US Deployments: AI Assistant failures | critical | 3 hrs, 11 mins | The issue with AI Assistant failures in all US deployments is now resolved and full functionality is restored.The issue with AI Assistant failures in all US deployments is now resolved and full functionality is restored. |
| 2025-07-31 08:04 | India VoIP Failures | minor | 11 hrs, 46 mins | The issue causing VoIP authentication failures in India is resolved and VoIP authentication services are function...read more |
| 2025-07-30 05:30 | India VoIP Failures | minor | 1 hr, 44 mins | The issue causing VoIP authentication failures in India is now fully resolved.The issue causing VoIP authentication failures in India is now fully resolved. |
| 2025-07-28 08:00 | India VoIP failures | minor | 1 hr, 51 mins | The issue causing VoIP authentication failures in India is now fully resolved.The issue causing VoIP authentication failures in India is now fully resolved. |
| 2025-07-24 09:44 | GB VoIP Failures | major | 10 hrs, 59 mins | The issue causing VoIP authentication failures in Great Britain is now resolved.The issue causing VoIP authentication failures in Great Britain is now resolved. |
| 2025-07-23 18:33 | Duo AI Assistant Intermittent failures | minor | 14 hrs | We can confirm that the issue with the Duo AI assistant has been resolved.We can confirm that the issue with the Duo AI assistant has been resolved. |
| 2025-07-17 16:42 | Issues Loading Admin Panel SSO Pages | minor | 22 mins | The issues loading SSO pages in the Admin Panel have been resolved.The issues loading SSO pages in the Admin Panel have been resolved. |
| 2025-07-17 11:44 | Duo Support: Phone Routing Issues | minor | 3 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-14 18:01 | Possible Duo SSO login failures | minor | 45 mins | We can confirm that the issue with the Duo SSO logins has been resolved.We can confirm that the issue with the Duo SSO logins has been resolved. |
| 2025-06-30 11:18 | Duo Support Phone Number Unable to Detect Key Press | minor | 5 hrs, 37 mins | We have tested from multiple providers and are able to confirm that key presses are registering successfully agai...read more |
| 2025-06-21 14:57 | Federal Certificate Expired | none | 0 second | An expired certificate in the Duo Federal environment potentially disrupted authentication attempts for customers...read more |
| 2025-06-19 03:27 | Issue with Admin Panel Activity Logs Access | minor | 125 hrs, 35 mins | We have confirmed that the issue with Activity Log visibility is now fully resolved.We have confirmed that the issue with Activity Log visibility is now fully resolved. |
| 2025-06-11 04:33 | All Deployments: Duo Phone Call Authentication Failure for India Region | minor | 48 mins | The issue affecting Phone call delivery to the India region has been resolved. Services are now fully operational...read more |
| 2025-06-06 09:27 | [DUO50] Admin Panel Login Failures | major | 46 mins | The issue causing login failures and "Invalid Credentials" messages when attempting to access the Duo Admin Panel...read more |
| 2025-06-06 02:57 | SMS Delivery Issues to Netherlands & Australia Phone Numbers | minor | 3 hrs, 52 mins | The issue affecting SMS delivery to NL and AU phone numbers has been resolved. Services are now fully operational...read more |
| 2025-06-02 14:17 | DUO64: Authentication failures for some users | major | 1 hr, 34 mins | The issue causing authentication failures on DUO64 for some users has been fully resolved.The issue causing authentication failures on DUO64 for some users has been fully resolved. |
| 2025-05-28 12:17 | SMS Delivery Issues to Greece Phone Numbers | none | 0 second | May 28, 08:17 EDTResolved - The third-party issue with intermittent SMS delivery failures for Greece has been res...read more |
| 2025-05-20 01:04 | Password Reset Failure for Duo SSO Logins using Active Directory | none | 0 second | May 19, 21:04 EDTResolved - We can confirm that the issue with the Password reset for Duo SSO logins using Active...read more |
| 2025-05-19 13:46 | [Multiple Deployments] Authentication Delays for Duo SSO Logins using Active Directory | none | 0 second | May 19, 09:46 EDTResolved - After continued monitoring, we can confirm that the issue causing intermittent authen...read more |
| 2025-05-13 20:31 | All Deployments: Degradation in India VOIP services | none | 0 second | May 13, 16:31 EDTResolved - We are no longer seeing outage reports from the backend provider. All services are co...read more |
| 2025-04-22 10:18 | All Deployments: Duo SMS Passcode Authentication Failures for US region | minor | 47 mins | After continued monitoring of the third-party carrier's status, the issue causing intermittent SMS delivery to th...read more |
| 2025-04-02 09:54 | All Deployments: Duo Phone Call Authentication Failures for India | minor | 20 mins | The third-party issue with intermittent phone call failures for India has been resolved.The third-party issue with intermittent phone call failures for India has been resolved. |
| 2025-03-31 11:49 | All Deployments: Duo Phone Call Authentication Failure for US Region | minor | 31 mins | The third-party issue with intermittent phone call failures for the US region has been resolved.The third-party issue with intermittent phone call failures for the US region has been resolved. |
| 2025-02-24 10:17 | All Deployments: Admin Panel Login Issues | major | 1 hr, 40 mins | We have confirmed that the implemented fix has resolved the issue. Admin Panel logins are now fully operational. ...read more |
| 2025-02-17 06:13 | SMS Delivery Issues: UAE | minor | 0 second | The issue causing intermittent SMS delivery failures in the UAE has been resolved.The issue causing intermittent SMS delivery failures in the UAE has been resolved. |
| 2025-02-13 13:45 | All Deployments: Core Authentication Service, Admin Panel logins, Device Management Portal, Risk-bas... | major | 6 hrs, 58 mins | We can now confirm that all services have been completely restored. A full RCA will be provided as soon as possib...read more |
| 2025-02-11 10:10 | Multiple Deployments: Duo SSO Authentication Failures for some customers | minor | 1 hr, 30 mins | We have confirmed that following the rollback of the recent D308 changes for affected customers, Duo SSO authenti...read more |
| 2025-01-30 13:27 | Multiple Deployments: Duo SSO Authentication Failures for some customers | minor | 28 mins | We can now confirm that SSO authentications are now fully operational and the issue is resolved. We will provide ...read more |
| 2025-01-28 19:21 | Authentication failures for the India region | minor | 49 mins | The issue causing authentication failures in the India region has been resolved and full functionality has been r...read more |
| 2025-01-23 09:43 | Intermittent Phone Call MFA failures for the UK region | minor | 22 hrs, 14 mins | The issue causing intermittent phone call delivery failures in the UK region has been resolved and full functiona...read more |
| 2025-01-07 18:22 | Multiple Deployments: Admin Panel Log Delays for Some Customers | minor | 3 hrs, 44 mins | The issue impacting the availability of Activity and Telephony Log messages in the Admin Panel / Admin API is now...read more |
| 2024-12-19 10:26 | Duo Support Phone System Issue | minor | 43 mins | The issue with call handling for our Duo Support Team has been resolved.The issue with call handling for our Duo Support Team has been resolved. |
| 2024-12-06 15:23 | Multiple Deployments: Intermittent SSO log retrieval failure | minor | 1 hr, 28 mins | After further investigation, we have confirmed that no customers should be impacted by this, as only internal sys...read more |
| 2024-11-28 19:05 | All Deployments: Duo SMS Delivery Failure for some Australian customers | minor | 2 hrs, 49 mins | The issue causing SMS delivery failures for some Australian customers is now resolved and full functionality is r...read more |
| 2024-11-05 13:33 | [Multiple Deployments] Activity and Telephony Log Retrieval Errors | minor | 1 hr, 17 mins | The issue impacting querying activity and telephony logs via the Duo Admin API and Admin Panel is now resolved an...read more |
| 2024-11-04 19:24 | [Federal Deployments] Authentication issues using Yubikey tokens | critical | 40 mins | The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored...read more |
| 2024-11-03 15:00 | [Scheduled] Duo Support: Phone System Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-03 03:00 | [Scheduled] Duo Support: Phone System Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-24 17:43 | [Multiple Deployments] Activity Log delivery and retrieval failures | minor | 1 hr, 21 mins | The issue impacting the availability of some Duo logs is now resolved and full functionality has been restored. ...read more |
| 2024-10-13 18:14 | DUO78: Core Authentication Service failures | minor | 2 hrs, 52 mins | The incident on DUO78 has now been resolved. No authentications were impacted during the course of this incident.The incident on DUO78 has now been resolved. No authentications were impacted during the course of this incident. |
| 2024-09-30 11:10 | [Multiple Deployments] Admin Panel Login Issues | minor | 3 hrs, 45 mins | Duo Admin Panel logins continue to be successful and all services are fully operational. This incident is resolve...read more |
| 2024-09-27 17:34 | [Scheduled] DUO63: Scheduled Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-27 17:15 | All Deployments: Automated Directory Sync Frequency Issues | none | 6 hrs, 52 mins | We can confirm the issues with automated Directory Syncs are now resolved. Some customers' syncs were running mor...read more |