Elastic Status

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Current Status: Elastic is UP

We checked the official Elastic status page for updates 1 min, 13 seconds ago.

Past Elastic Incidents

Source: Official Elastic status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-14 18:40 Unavailability of docker registry UI
major
2 hrs, 11 mins

This issue has been resolved.This issue has been resolved.

2025-07-14 16:03 Serverless usage data is not available in Cloud Console's project page
minor
0 second

We have identified the root cause and are working on a fix. The fix is expected to be deployed in the next 36 hou...

2025-07-09 19:22 ECH Customers using LLM chat inference through Elastic Inference Service may be under-billed
major
50 hrs, 42 mins

The billing process for LLM chat inference has been fixed. ECH customers should now see their inference usage rep...

2025-07-08 19:43 Managed OTLP Endpoint service rejecting some request
major
44 mins

We have determined that this was actually a mistake with our alerting and there was no customer impact.We have determined that this was actually a mistake with our alerting and there was no customer impact.

2025-07-05 20:28 Serverless Project creation issues in Azure
major
43 mins

We have resolved impact to customers and project creation in all regions should be back to normal.We have resolved impact to customers and project creation in all regions should be back to normal.

2025-07-02 14:38 Investigating Impact to New Capacity Provisioning
critical
3 hrs, 12 mins

This issue has been resolved.This issue has been resolved.

2025-07-01 13:21 Serverless & Hosted Trial Creation Experiencing Disruptions
major
4 hrs, 49 mins

This incident has been resolved successfully.This incident has been resolved successfully.

2025-06-29 06:55 Investigating Potential AutoOps service degradation
major
2 hrs, 59 mins

We have completed our work to restore service to all customers.We have completed our work to restore service to all customers.

2025-06-26 19:41 Increased Latency in Deployment APIs
major
3 hrs, 4 mins

We have seen no further uptick in response rate latency, therefore we are calling this incident resolved.We have seen no further uptick in response rate latency, therefore we are calling this incident resolved.

2025-06-25 05:01 ap-northeast-1 generated emails may be impacted
minor
1 hr, 5 mins

This incident has been resolved.This incident has been resolved.

2025-06-13 19:02 Kibana access/logout issue
major
27 hrs, 32 mins

This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.

2025-06-12 18:20 Elastic Cloud Serverless, Elastic Cloud Hosted, and Elastic Synthetics Services impacted by upstream...
critical
13 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2025-06-05 18:11 Customers Unable to Create BYOK Deployments in Azure
major
2 hrs

The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.

2025-06-05 08:33 New serverless project creations delayed in aws-eu-west-1
major
3 hrs, 46 mins

The incident has been resolved, everything is back to normal.The incident has been resolved, everything is back to normal.

2025-05-29 13:03 Delay in projects creation in Azure East US (Virginia)
major
5 hrs, 31 mins

Confirming delays in projects creation in Azure East US has been resolved.Confirming delays in projects creation in Azure East US has been resolved.

2025-05-27 22:42 Loading Issues for Deployments
major
13 hrs, 13 mins

Issue has been resolved, systems are operational.Issue has been resolved, systems are operational.

2025-05-27 14:09 Elastic Cloud: Loading Issues for Deployments and Projects
major
3 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-05-19 09:52 Issue with capture and display of deployment metrics in AWS eu-west-1
major
2 hrs, 13 mins

We have completed our work to restore deployment metrics in AWS eu-west-1 and the service is back to normal.We have completed our work to restore deployment metrics in AWS eu-west-1 and the service is back to normal.

2025-05-14 01:56 Deployments in azure-southafricanorth are not able to be modified or created.
major
17 hrs, 50 mins

This incident has been resolved.This incident has been resolved.

2025-05-02 09:16 Past Due Invoice Emails Incorrectly Sent
major
10 hrs, 48 mins

We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their A...

2025-04-25 08:39 Delays in the Managed Intake Service on Azure Serverless
none
0 second

Apr 25, 08:39 UTCResolved - This incident has been resolved.Apr 25, 07:26 UTCMonitoring - We have mitigated the p...

2025-04-24 13:19 slow loading times on the elastic.co webpage
none
0 second

Apr 24, 13:19 UTCResolved - This incident has been resolved.Apr 24, 11:22 UTCMonitoring - We have implemented a f...

2025-04-24 00:59 Cloud MFA emails may be delayed
none
0 second

Apr 24, 00:59 UTCResolved - Our service has fully recovered from the upstream SendGrid outage.Apr 23, 22:24 UTCMo...

2025-04-21 18:20 Auto-Ops returning 404 in some deployments
none
0 second

Apr 21, 18:20 UTCResolved - The Auto-Ops links are working correctly at this time.Apr 18, 16:36 UTCIdentified - W...

2025-04-17 15:09 Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers
none
0 second

Apr 17, 15:09 UTCResolved - This incident has been resolved.Apr 17, 00:57 UTCMonitoring - We have deployed a fix ...

2025-04-17 14:55 Elastic Cloud Serverless - Anomaly detection job impact
none
0 second

Apr 17, 14:55 UTCResolved - This incident has been resolved.Apr 17, 08:59 UTCMonitoring - The root cause has been...

2025-04-16 22:38 Signup issues via GCP Marketplace
none
0 second

Apr 16, 22:38 UTCResolved - GCP has mitigated the Procurement API outage. We are working to reconcile any state u...

2025-04-02 22:17 Credit card customers receiving incorrect past due invoice emails
none
0 second

Apr 2, 22:17 UTCResolved - We are aware of an issue that caused some credit card customers to receive a "Past Du...

2025-03-28 23:37 AWS Marketplace Signups Unavailable
major
0 second

This issue has been resolved.This issue has been resolved.

2025-03-28 20:34 Availability issues with cloud.elastic.co
none
0 second

Mar 28, 20:34 UTCResolved - We received alerts regarding difficulty accessing the Elastic Cloud Console, cloud.el...

2025-03-27 15:21 Deployment Monitoring Impacted
minor
1 hr, 54 mins

The missing data has been successfully back-filled. All our systems are fully operational and we consider this in...

2025-03-27 12:00 [Scheduled] Planned User Console Maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-27 11:14 [Scheduled] [synthetics] us-east4 maintenance
maintenance
1 min

Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary.

2025-03-27 09:00 Planned User Console Maintenance
none
0 second

THIS IS A SCHEDULED EVENT Mar 27, 09:00 - 12:00 UTCMar 11, 13:48 UTCUpdate - There will be a planned 3 hour downt...

2025-03-24 14:29 elastic.co website unavailable
critical
7 hrs, 34 mins

The elastic.co site is now operating as expected. We have monitored it's health for the past hour and are now set...

2025-03-19 00:25 Azure East US Project Creation
minor
12 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2025-03-15 01:04 Ingest Scaling Issue
minor
10 mins

The incident has been resolved. Customer traffic should be back to normal.The incident has been resolved. Customer traffic should be back to normal.

2025-03-14 03:22 Trial users unable to leave organization to join existing organization
minor
14 hrs, 33 mins

A fix for the issue has been implemented. Users should be able to leave a trial and join another organization wit...

2025-03-10 17:38 Issue with AWS Marketplace Sign Up Process
major
3 hrs

The issue with Elastic AWS Marketplace integration has cleared.The issue with Elastic AWS Marketplace integration has cleared.

2025-03-05 13:37 Connectivity instability affecting customers traversing over internet
minor
3 hrs, 56 mins

The traffic issue has been mitigated, and this incident is now resolved.The traffic issue has been mitigated, and this incident is now resolved.

2025-02-26 21:28 Stale Performance Metrics Data
major
4 hrs, 13 mins

This issue is resolved. All data has been ingested and we will continue to actively monitor for normal Operation ...

2025-02-25 22:31 System Emails Not Sending
major
7 hrs, 34 mins

This incident has been resolved.This incident has been resolved.

2025-02-25 13:05 Issues with creating new projects and updating existing projects
minor
25 mins

The services have recovered and the incident is resolved.The services have recovered and the incident is resolved.

2025-02-20 01:50 Disruptions to usage data in us-east-1
major
38 hrs, 52 mins

No new issues observed, resolving.No new issues observed, resolving.

2025-02-18 01:10 Disruptions in ap-southeast-2 (Asia Pacific, Sydney)
major
17 hrs, 16 mins

There have been no new issues during monitoring window. Resolving.There have been no new issues during monitoring window. Resolving.

2025-02-14 00:06 Availability issues with aws-eu-north-1c (AWS Stockholm)
minor
6 hrs, 31 mins

AWS has confirmed that they have entirely resolved the outage.AWS has confirmed that they have entirely resolved the outage.

2025-02-07 12:53 Kibana Security Solutions Page is degraded
major
7 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2025-02-06 12:53 elastic.co Unavailable
minor
2 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2025-02-04 09:59 Ubuntu/Debian and Fedora package repositories disruption
minor
5 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2025-01-28 12:48 Potential delays in project creation
minor
1 hr, 12 mins

This incident has been resolved.This incident has been resolved.