Elastic Status

Is Elastic down?

Current Status: Elastic is UP

We checked the official Elastic status page for updates 19 seconds ago.

Past Elastic Incidents

Source: Official Elastic status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-10-10 10:45 BYOK deployment creation errors in GCP
major
12 hrs

A fix for this issue has been deployed and it is again possible to create BYOK (Bring-your-own-KEy) deployments i...

2025-10-08 09:42 Increased latency in authentication requests to Elastic Cloud Console
major
14 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2025-10-02 12:31 Hosted Deployment Management Page Issues
major
3 hrs, 17 mins

This incident is now resolved. All functionality has been returned to normal and we have seen no service degradat...

2025-10-01 09:31 Deployment creation failing in AWS EU West 1
major
1 hr, 20 mins

We have completed our work to restore service to Hosted deployment creation in AWS EU West 1.We have completed our work to restore service to Hosted deployment creation in AWS EU West 1.

2025-09-30 10:00 Login to Hosted Deployments is failing
critical
57 mins

We have completed our work to restore service to Hosted deployments login and capacity planning.We have completed our work to restore service to Hosted deployments login and capacity planning.

2025-09-30 02:48 Serverless Project and Hosted Deployment Creation Issues
major
8 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2025-09-30 01:55 Serverless Project creation issues
major
0 second

We’re experiencing issues with Serverless projects creation and our team is actively investigating what the root ...

2025-09-24 04:00 [Scheduled] Docker Registry Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-10 04:12 Investigating provisioning and scaling issues for Serverless projects in...
major
1 hr, 37 mins

Our team has implemented a fix and the incident is now resolved.Our team has implemented a fix and the incident is now resolved.

2025-09-05 15:18 Increased errors observed for Serverless Observability customers in Azure
major
28 mins

We have observed service levels have returned to their healthy and expected state.We have observed service levels have returned to their healthy and expected state.

2025-09-05 09:01 Impact to New Capacity Provisioning
major
2 hrs, 30 mins

We have observed service levels have returned to their healthy and expected state.We have observed service levels have returned to their healthy and expected state.

2025-09-02 01:14 Timeouts for Adminconsole operations in Elastic Cloud Hosted
major
34 mins

The incident affecting adminconsole operations on Elastic Cloud Hosted has been mitigated. We successfully identi...

2025-08-27 17:44 Elastic Cloud Hosted deployment creation/modify delays in AWS eu-central...
major
55 mins

The incident is resolved.The incident is resolved.

2025-08-27 06:32 Investigating Issues with Serverless Project Creation and Scaling in GCP Region us-central1
major
0 second

This incident has been resolved.This incident has been resolved.

2025-08-16 10:43 Elastic (elastic.co/docs) documentation unavailable
major
2 hrs, 48 mins

This incident has been resolved.This incident has been resolved.

2025-08-04 10:53 Issues Enabling APM During Deployment Creation in 8.19.0 and 9.1.0
major
81 hrs, 34 mins

We have released new versions (8.19.1 and 9.1.1) to address the cause. New deployments may use these versions, or...

2025-07-24 18:54 Elevated 429 Errors on Authentication APIs
none
0 second

Jul 24, 18:54 UTCResolved - This incident has been resolved.Jul 24, 15:13 UTCMonitoring - The impact to customers...

2025-07-18 19:33 Temporary connectivity issues in Serverless Azure (East US region)
none
0 second

Jul 18, 19:33 UTCResolved - We are aware of an issue that impacted a subset of Serverless customers in Azure East...

2025-07-17 18:01 ECH Customers using LLM chat inference via the Elastic Inference Service may be under-billed
none
0 second

Jul 17, 18:01 UTCResolved - This issue has now been resolved.Jul 15, 00:10 UTCIdentified - ECH customers using LL...

2025-07-16 20:11 Serverless usage data is not available in Cloud Console's project page
none
0 second

Jul 16, 20:11 UTCResolved - We have fully resolved this issue. Customers should be able to see all usage data, i...

2025-07-14 20:51 Unavailability of docker registry UI
none
0 second

Jul 14, 20:51 UTCResolved - This issue has been resolved.Jul 14, 19:05 UTCMonitoring - The impact to customers is...

2025-07-11 22:04 ECH Customers using LLM chat inference through Elastic Inference Service may be under-billed
none
0 second

Jul 11, 22:04 UTCResolved - The billing process for LLM chat inference has been fixed. ECH customers should now s...

2025-07-08 20:27 Managed OTLP Endpoint service rejecting some request
none
0 second

Jul 8, 20:27 UTCResolved - We have determined that this was actually a mistake with our alerting and there was n...

2025-07-05 21:11 Serverless Project creation issues in Azure
none
0 second

Jul 5, 21:11 UTCResolved - We have resolved impact to customers and project creation in all regions should be ba...

2025-07-02 17:50 Investigating Impact to New Capacity Provisioning
none
0 second

Jul 2, 17:50 UTCResolved - This issue has been resolved.Jul 2, 16:18 UTCUpdate - We are continuing to monitor i...

2025-07-01 18:10 Serverless & Hosted Trial Creation Experiencing Disruptions
none
0 second

Jul 1, 18:10 UTCResolved - This incident has been resolved successfully.Jul 1, 14:15 UTCMonitoring - We have ap...

2025-06-29 09:54 Investigating Potential AutoOps service degradation
none
0 second

Jun 29, 09:54 UTCResolved - We have completed our work to restore service to all customers.Jun 29, 08:41 UTCMonit...

2025-06-26 22:45 Increased Latency in Deployment APIs
none
0 second

Jun 26, 22:45 UTCResolved - We have seen no further uptick in response rate latency, therefore we are calling thi...

2025-06-25 05:01 ap-northeast-1 generated emails may be impacted
minor
1 hr, 5 mins

This incident has been resolved.This incident has been resolved.

2025-06-13 19:02 Kibana access/logout issue
major
27 hrs, 32 mins

This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.

2025-06-12 18:20 Elastic Cloud Serverless, Elastic Cloud Hosted, and Elastic Synthetics Services impacted by upstream...
critical
13 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2025-06-05 18:11 Customers Unable to Create BYOK Deployments in Azure
major
2 hrs

The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.

2025-06-05 08:33 New serverless project creations delayed in aws-eu-west-1
major
3 hrs, 46 mins

The incident has been resolved, everything is back to normal.The incident has been resolved, everything is back to normal.

2025-05-29 13:03 Delay in projects creation in Azure East US (Virginia)
major
5 hrs, 31 mins

Confirming delays in projects creation in Azure East US has been resolved.Confirming delays in projects creation in Azure East US has been resolved.

2025-05-27 22:42 Loading Issues for Deployments
major
13 hrs, 13 mins

Issue has been resolved, systems are operational.Issue has been resolved, systems are operational.

2025-05-27 14:09 Elastic Cloud: Loading Issues for Deployments and Projects
major
3 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-05-19 09:52 Issue with capture and display of deployment metrics in AWS eu-west-1
major
2 hrs, 13 mins

We have completed our work to restore deployment metrics in AWS eu-west-1 and the service is back to normal.We have completed our work to restore deployment metrics in AWS eu-west-1 and the service is back to normal.

2025-05-14 01:56 Deployments in azure-southafricanorth are not able to be modified or created.
major
17 hrs, 50 mins

This incident has been resolved.This incident has been resolved.

2025-05-02 09:16 Past Due Invoice Emails Incorrectly Sent
major
10 hrs, 48 mins

We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their A...

2025-04-25 06:48 Delays in the Managed Intake Service on Azure Serverless
minor
1 hr, 51 mins

This incident has been resolved.This incident has been resolved.

2025-04-24 10:07 slow loading times on the elastic.co webpage
minor
3 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-04-23 22:00 Cloud MFA emails may be delayed
critical
2 hrs, 59 mins

Our service has fully recovered from the upstream SendGrid outage.Our service has fully recovered from the upstream SendGrid outage.

2025-04-18 14:28 Auto-Ops returning 404 in some deployments
none
75 hrs, 52 mins

The Auto-Ops links are working correctly at this time.The Auto-Ops links are working correctly at this time.

2025-04-16 19:33 Elastic Cloud Serverless - Anomaly detection job impact
major
19 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2025-04-16 18:00 Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers
major
21 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2025-04-16 15:02 Signup issues via GCP Marketplace
major
7 hrs, 36 mins

GCP has mitigated the Procurement API outage. We are working to reconcile any state updates that were attempted d...

2025-04-02 13:20 Credit card customers receiving incorrect past due invoice emails
none
8 hrs, 57 mins

We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their A...

2025-03-28 23:37 AWS Marketplace Signups Unavailable
major
0 second

This issue has been resolved.This issue has been resolved.

2025-03-28 20:34 Availability issues with cloud.elastic.co
none
0 second

We received alerts regarding difficulty accessing the Elastic Cloud Console, cloud.elastic.co, from specific loca...

2025-03-27 15:21 Deployment Monitoring Impacted
minor
1 hr, 54 mins

The missing data has been successfully back-filled. All our systems are fully operational and we consider this in...