Current Status: Elastic is UP
We checked the official Elastic status page for updates 4 mins, 12 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-27 17:44 | Elastic Cloud Hosted deployment creation/modify delays in AWS eu-central... | major | 55 mins | The incident is resolved.The incident is resolved. |
| 2025-08-27 06:32 | Investigating Issues with Serverless Project Creation and Scaling in GCP Region us-central1 | major | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-08-16 10:43 | Elastic (elastic.co/docs) documentation unavailable | major | 2 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-04 10:53 | Issues Enabling APM During Deployment Creation in 8.19.0 and 9.1.0 | major | 81 hrs, 34 mins | We have released new versions (8.19.1 and 9.1.1) to address the cause. New deployments may use these versions, or...read more |
| 2025-07-24 14:25 | Elevated 429 Errors on Authentication APIs | major | 4 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-18 19:33 | Temporary connectivity issues in Serverless Azure (East US region) | none | 0 second | We are aware of an issue that impacted a subset of Serverless customers in Azure East US. For approximately 2 min...read more |
| 2025-07-15 00:10 | ECH Customers using LLM chat inference via the Elastic Inference Service may be under-billed | none | 65 hrs, 51 mins | This issue has now been resolved.This issue has now been resolved. |
| 2025-07-14 18:40 | Unavailability of docker registry UI | major | 2 hrs, 11 mins | This issue has been resolved.This issue has been resolved. |
| 2025-07-14 16:03 | Serverless usage data is not available in Cloud Console's project page | minor | 52 hrs, 8 mins | We have fully resolved this issue. Customers should be able to see all usage data, including the previous data t...read more |
| 2025-07-09 19:22 | ECH Customers using LLM chat inference through Elastic Inference Service may be under-billed | major | 50 hrs, 42 mins | The billing process for LLM chat inference has been fixed. ECH customers should now see their inference usage rep...read more |
| 2025-07-08 19:43 | Managed OTLP Endpoint service rejecting some request | major | 44 mins | We have determined that this was actually a mistake with our alerting and there was no customer impact.We have determined that this was actually a mistake with our alerting and there was no customer impact. |
| 2025-07-05 20:28 | Serverless Project creation issues in Azure | major | 43 mins | We have resolved impact to customers and project creation in all regions should be back to normal.We have resolved impact to customers and project creation in all regions should be back to normal. |
| 2025-07-02 14:38 | Investigating Impact to New Capacity Provisioning | critical | 3 hrs, 12 mins | This issue has been resolved.This issue has been resolved. |
| 2025-07-01 13:21 | Serverless & Hosted Trial Creation Experiencing Disruptions | major | 4 hrs, 49 mins | This incident has been resolved successfully.This incident has been resolved successfully. |
| 2025-06-29 06:55 | Investigating Potential AutoOps service degradation | major | 2 hrs, 59 mins | We have completed our work to restore service to all customers.We have completed our work to restore service to all customers. |
| 2025-06-26 19:41 | Increased Latency in Deployment APIs | major | 3 hrs, 4 mins | We have seen no further uptick in response rate latency, therefore we are calling this incident resolved.We have seen no further uptick in response rate latency, therefore we are calling this incident resolved. |
| 2025-06-25 05:01 | ap-northeast-1 generated emails may be impacted | minor | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-13 19:02 | Kibana access/logout issue | major | 27 hrs, 32 mins | This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page. |
| 2025-06-12 18:20 | Elastic Cloud Serverless, Elastic Cloud Hosted, and Elastic Synthetics Services impacted by upstream... | critical | 13 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-05 18:11 | Customers Unable to Create BYOK Deployments in Azure | major | 2 hrs | The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again. |
| 2025-06-05 08:33 | New serverless project creations delayed in aws-eu-west-1 | major | 3 hrs, 46 mins | The incident has been resolved, everything is back to normal.The incident has been resolved, everything is back to normal. |
| 2025-05-29 18:34 | Delay in projects creation in Azure East US (Virginia) | none | 0 second | May 29, 18:34 UTCResolved - Confirming delays in projects creation in Azure East US has been resolved.May 29, 16:...read more |
| 2025-05-28 11:55 | Loading Issues for Deployments | none | 0 second | May 28, 11:55 UTCResolved - Issue has been resolved, systems are operational.May 28, 10:15 UTCMonitoring - The fi...read more |
| 2025-05-27 17:21 | Elastic Cloud: Loading Issues for Deployments and Projects | none | 0 second | May 27, 17:21 UTCResolved - This incident has been resolved.May 27, 15:35 UTCMonitoring - A fix has been deployed...read more |
| 2025-05-19 12:05 | Issue with capture and display of deployment metrics in AWS eu-west-1 | none | 0 second | May 19, 12:05 UTCResolved - We have completed our work to restore deployment metrics in AWS eu-west-1 and the ser...read more |
| 2025-05-14 19:46 | Deployments in azure-southafricanorth are not able to be modified or created. | none | 0 second | May 14, 19:46 UTCResolved - This incident has been resolved.May 14, 08:44 UTCMonitoring - The network connectivit...read more |
| 2025-05-02 09:16 | Past Due Invoice Emails Incorrectly Sent | major | 10 hrs, 48 mins | We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their A...read more |
| 2025-04-25 06:48 | Delays in the Managed Intake Service on Azure Serverless | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-24 10:07 | slow loading times on the elastic.co webpage | minor | 3 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 22:00 | Cloud MFA emails may be delayed | critical | 2 hrs, 59 mins | Our service has fully recovered from the upstream SendGrid outage.Our service has fully recovered from the upstream SendGrid outage. |
| 2025-04-18 14:28 | Auto-Ops returning 404 in some deployments | none | 75 hrs, 52 mins | The Auto-Ops links are working correctly at this time.The Auto-Ops links are working correctly at this time. |
| 2025-04-16 19:33 | Elastic Cloud Serverless - Anomaly detection job impact | major | 19 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-16 18:00 | Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers | major | 21 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-16 15:02 | Signup issues via GCP Marketplace | major | 7 hrs, 36 mins | GCP has mitigated the Procurement API outage. We are working to reconcile any state updates that were attempted d...read more |
| 2025-04-02 13:20 | Credit card customers receiving incorrect past due invoice emails | none | 8 hrs, 57 mins | We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their A...read more |
| 2025-03-28 23:37 | AWS Marketplace Signups Unavailable | major | 0 second | This issue has been resolved.This issue has been resolved. |
| 2025-03-28 20:34 | Availability issues with cloud.elastic.co | none | 0 second | We received alerts regarding difficulty accessing the Elastic Cloud Console, cloud.elastic.co, from specific loca...read more |
| 2025-03-27 15:21 | Deployment Monitoring Impacted | minor | 1 hr, 54 mins | The missing data has been successfully back-filled. All our systems are fully operational and we consider this in...read more |
| 2025-03-27 12:00 | [Scheduled] Planned User Console Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-27 11:14 | [Scheduled] [synthetics] us-east4 maintenance | maintenance | 1 min | Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary. |
| 2025-03-27 09:00 | Planned User Console Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Mar 27, 09:00 - 12:00 UTCMar 11, 13:48 UTCUpdate - There will be a planned 3 hour downt...read more |
| 2025-03-24 14:29 | elastic.co website unavailable | critical | 7 hrs, 34 mins | The elastic.co site is now operating as expected. We have monitored it's health for the past hour and are now set...read more |
| 2025-03-19 00:25 | Azure East US Project Creation | minor | 12 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-15 01:04 | Ingest Scaling Issue | minor | 10 mins | The incident has been resolved. Customer traffic should be back to normal.The incident has been resolved. Customer traffic should be back to normal. |
| 2025-03-14 03:22 | Trial users unable to leave organization to join existing organization | minor | 14 hrs, 33 mins | A fix for the issue has been implemented. Users should be able to leave a trial and join another organization wit...read more |
| 2025-03-10 17:38 | Issue with AWS Marketplace Sign Up Process | major | 3 hrs | The issue with Elastic AWS Marketplace integration has cleared.The issue with Elastic AWS Marketplace integration has cleared. |
| 2025-03-05 13:37 | Connectivity instability affecting customers traversing over internet | minor | 3 hrs, 56 mins | The traffic issue has been mitigated, and this incident is now resolved.The traffic issue has been mitigated, and this incident is now resolved. |
| 2025-02-26 21:28 | Stale Performance Metrics Data | major | 4 hrs, 13 mins | This issue is resolved. All data has been ingested and we will continue to actively monitor for normal Operation ...read more |
| 2025-02-25 22:31 | System Emails Not Sending | major | 7 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-25 13:05 | Issues with creating new projects and updating existing projects | minor | 25 mins | The services have recovered and the incident is resolved.The services have recovered and the incident is resolved. |