Ellucian Status

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Current Status: ellucian is UP

We checked the official ellucian status page for updates 4 mins, 37 seconds ago.

Past ellucian Incidents

Source: Official ellucian status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-09-16 11:14 ILP PROCESSING ISSUE
minor
1 hr, 18 mins

Engineering teams remediated the issue impacting ILP real-time and bulk job processing, ILP is fully operational.Engineering teams remediated the issue impacting ILP real-time and bulk job processing, ILP is fully operational.

2025-09-15 01:30 [Scheduled] Ellucian Theme Editor - Maintenance Update for Production
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-19 11:49 Ellucian Experience Degraded Performance
minor
58 mins

The intermittent latency issues have been fully resolved and Experience is fully operational.The intermittent latency issues have been fully resolved and Experience is fully operational.

2025-08-18 11:48 Ellucian Experience degraded performance
minor
4 hrs, 5 mins

Experience performance issues have been resolved. Ellucian engineers have identified and remediated the root caus...

2025-08-07 01:30 [Scheduled] Ellucian Theme Editor - Maintenance Update for Production
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-04 13:32 Experience Service Interruption
critical
48 mins

Ellucian engineers have identified and resolved an issue impacting Experience. Normal system performance is resto...

2025-07-25 11:53 Data Connect Pipelines Performance Degradation
minor
2 hrs, 2 mins

Ellucian engineers resolved an issue with Data Connect pipelines. Normal system performance was restored and engi...

2025-07-16 13:24 Data Connect Service Interruption
major
1 hr, 13 mins

Ellucian engineers will continue to monitor and determine a root cause to prevent future recurrences of the issue...

2025-06-19 11:56 Ellucian Experience card errors
major
1 hr, 48 mins

Ellucian engineers resolved an issue impacting cards. Normal system performance was restored, and engineers will ...

2025-05-26 20:00 [Scheduled] Infrastructure Update: Processmaker for Ellucian Workflow Non-Production (All Regions)
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-22 08:03 Errors with cards in Ellucian Experience
major
1 hr, 22 mins

The Experience card issues have been resolved in all regions. Please contact our support teams if you see any add...

2025-05-20 20:00 [Scheduled] Insights Premium - Maintenance Update Notification
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-20 14:00 [Scheduled] Ellucian CRM Recruit Maintenance Update: Non-Production & Production (US/Canada/EMEA, AP...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-20 14:00 [Scheduled] Ellucian: Actualización de mantenimiento de CRM Recruit a no-producción y producción (LA...
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-20 00:30 [Scheduled] Elevate Standard Maintenance Update (PR00040915) : New Production date
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-18 06:00 [Scheduled] Infrastructure Update: Processmaker for Ellucian Workflow Production (US)
maintenance
9 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-16 21:00 [Scheduled] Ethos Integration Maintenance Update: Production (all regions)
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-13 01:30 [Scheduled] Infrastructure Update: Jaspersoft for Quercus Non-Production (All Regions)
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-11 06:00 [Scheduled] Maintenance Notification Ellucian Workflow - Non-Production & Production - All Regions
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-09 23:00 [Scheduled] Ellucian: Data Access Maintenance Update 4.36.0
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-06 20:00 [Scheduled] Maintenance Notification Ellucian Workflow - Non-Production & Production - All Regions
maintenance
10 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-06 14:00 [Scheduled] Ellucian CRM Advance Maintenance Update: Non-Production & Production Announcement (All R...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-05 05:30 [Scheduled] Maintenance Notification: Ellucian eTranscripts Send Cloud 2.0.3 release on the PROD env...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-30 05:30 [Scheduled] Maintenance Notification: Ellucian eTranscripts Send Cloud 2.0.3 release on the TEST env...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-29 23:30 [Scheduled] EUP Standard Maintenance Update (1.19.0) :Production (all regions)
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-28 10:00 [Scheduled] Ellucian Experience - Non-Production & Production Environment - Maintenance Notification...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-26 23:01 [Scheduled] Ellucian: Data Access Maintenance Update 4.36.0 for April 2025
maintenance
5 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-26 23:00 [Scheduled] Ellucian: Experience Maintenance Notification
maintenance
10 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-24 20:00 [Scheduled] Insights Premium - Maintenance Update Notification
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-23 04:00 [Scheduled] Infrastructure Update for Elevate Non-Production (all regions)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-23 00:00 [Scheduled] Infrastructure Update for Quercus Non-Production (All Regions)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-18 01:00 [Scheduled] Ellucian Experience - Non-Production & Production Environment - Maintenance Notification...
maintenance
3 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-15 14:01 [Scheduled] Ellucian CRM Advance Maintenance Update: Non-Production & Production Announcement (US/Ca...
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-15 14:00 [Scheduled] Ellucian CRM Advise Maintenance Update: Non-Production & Production (US/Canada/APAC)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 20:30 [Scheduled] Elevate Standard Maintenance Update PR00040915 and PR00041111 : Non-Production and Produ...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-09 20:30 [Scheduled] Quercus Standard Maintenance Update (8.36.1.0 ) : Non-Production and Production (all reg...
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-06 05:45 EIFS Identity Service Outage
critical
2 hrs, 10 mins

All services have been fully restored.All services have been fully restored.

2025-04-01 08:00 Ellucian Insights 1.23.0 Minor Release: Non-Production & Production
none
0 second

Apr 1, 04:00 EDTCompleted - The scheduled maintenance has been completed.Mar 31, 20:00 EDTIn progress - Schedule...

2025-03-31 10:00 [Scheduled] Ellucian Experience - Non-Production & Production Environment - Maintenance Notification...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 12:47 Ellucian Experience user permissions performance degradation
minor
53 mins

Ellucian engineers have identified and resolved an issue with the permissions service. Services have been fully r...

2025-03-25 03:00 [Scheduled] Ellucian Experience - Production Environment - Maintenance Notification (All Regions)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-20 03:00 [Scheduled] Ellucian Experience - Production Environment - Maintenance Notification (All Regions)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 20:00 [Scheduled] Insights Premium - Maintenance Update - Production
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 14:00 [Scheduled] Ellucian CRM Advise Maintenance Update: Non-Production & Production (US/Canada/APAC)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-08 20:30 [Scheduled] Quercus Standard Maintenance Update (PR00040325) : Production (all regions)
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-07 03:00 [Scheduled] Ellucian Experience Maintenance Update - Production
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-27 20:01 [Scheduled] Ellucian Insights 1.22.0 Minor Release: Non-Production & Production
maintenance
7 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-27 20:00 [Scheduled] Person Service Maintenance Update - Production
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-26 02:00 [Scheduled] Ethos Data Connect: Upcoming Maintenance Release
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-20 21:00 [Scheduled] Ellucian: Data Access Maintenance Update 4.35.0 for February 2025
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.