Current Status: engine-yard is UP
We checked the official engine-yard status page for updates 3 mins, 35 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-29 08:00 | [Scheduled] Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-28 03:15 | 403 Forbidden callback errors | major | 23 hrs, 33 mins | The incident has been resolved.The incident has been resolved. |
| 2025-08-21 10:00 | [Scheduled] Security Update | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-04 09:23 | EngineYard Cloud login not working | major | 1 hr, 49 mins | Corrective actions were applied and the login to EngineYard Cloud should once again properly work.Corrective actions were applied and the login to EngineYard Cloud should once again properly work. |
| 2025-08-02 22:00 | [Scheduled] Maintenance work on Engine Yard Cloud to enable MFA | maintenance | 7 hrs, 53 mins | The scheduled maintenance has been completed. In case of any issues related to logging into your Engine Yard Clou...read more |
| 2025-05-28 05:09 | eybackup process failing | none | 0 second | May 28, 05:09 UTCResolved - This incident has been resolved.May 27, 03:23 UTCMonitoring - Our team has investigat...read more |
| 2025-05-20 01:11 | Server provisioning failure - Failed to boot | none | 0 second | May 20, 01:11 UTCResolved - The server provisioning failure issue has been resolved.May 15, 23:38 UTCMonitoring -...read more |
| 2025-05-16 11:02 | Access to backups using the UI not available | none | 0 second | May 16, 11:02 UTCResolved - The backup-access issue using the UI has been successfully resolvedMay 15, 11:42 UTCM...read more |
| 2024-01-12 22:33 | Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some ... | none | 0 second | Jan 12, 22:33 UTCResolved - Our systems are now operational and we expect no further issues. Regardless, to any c...read more |
| 2024-01-10 21:53 | Partial outage preventing some customers to access some EYK Containers managed by EngineYard. | none | 0 second | Jan 10, 21:53 UTCResolved - The issue has been resolved.Jan 10, 13:02 UTCMonitoring - We have addressed the under...read more |
| 2024-01-10 21:52 | Partial outage preventing customers to execute certain actions affecting some AWS accounts managed b... | none | 0 second | Jan 10, 21:52 UTCResolved - The issue has been confirmed to be resolved.Jan 10, 13:03 UTCMonitoring - We have add...read more |
| 2023-12-28 16:13 | Issues with deployment after updating to the latest version of the Engine Yard v7 stack | none | 0 second | Dec 28, 16:13 UTCResolved - We are happy to confirm that the affected version has been removed. If you upgraded t...read more |
| 2023-02-26 07:31 | Maintenance work on Engine Yard Cloud affecting AWS instance management | none | 0 second | Feb 26, 07:31 UTCCompleted - The scheduled maintenance has been completed.Feb 26, 07:00 UTCIn progress - Schedule...read more |
| 2023-01-13 08:00 | Engine Yard Cloud Maintenance | none | 0 second | Jan 13, 08:00 UTCCompleted - The scheduled maintenance has been completed.Jan 13, 07:00 UTCIn progress - Schedule...read more |
| 2022-09-01 12:30 | Engine Yard Cloud Maintenance | none | 0 second | Sep 1, 12:30 UTCCompleted - The scheduled maintenance has been completed.Sep 1, 12:00 UTCIn progress - Schedule...read more |
| 2022-08-09 16:41 | Scheduled Maintenance to our billing platform | none | 0 second | Aug 9, 16:41 UTCCompleted - The scheduled maintenance has been completed.Aug 9, 16:30 UTCIn progress - Schedule...read more |
| 2022-06-05 19:30 | Maintenance work on Engine Yard Cloud affecting AWS instance management | none | 0 second | Jun 5, 19:30 UTCCompleted - The scheduled maintenance has been completed.Jun 5, 19:00 UTCIn progress - Schedule...read more |
| 2022-05-27 20:53 | Failure at running Chef | none | 0 second | May 27, 20:53 UTCResolved - The deployed fix addressed the issue, allowing Chef runs to happen smoothly once agai...read more |
| 2022-04-11 09:45 | EY Kontainers backend maintenance | none | 0 second | Apr 11, 09:45 UTCCompleted - The scheduled maintenance has been completed.Apr 11, 09:00 UTCIn progress - Schedule...read more |
| 2022-03-24 07:37 | EY Kontainers backend maintenance | none | 0 second | Mar 24, 07:37 UTCCompleted - The scheduled maintenance has been successfully completed.Mar 24, 06:44 UTCIn progre...read more |
| 2022-03-24 06:00 | EY Kontainers backend maintenance | none | 0 second | Mar 24, 06:00 UTCCompleted - The scheduled maintenance has been completed.Mar 24, 05:00 UTCIn progress - Schedule...read more |
| 2022-03-13 20:30 | Maintenance work on Engine Yard Cloud affecting AWS instance management | none | 0 second | Mar 13, 20:30 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 20:00 UTCIn progress - Schedule...read more |
| 2022-03-04 15:30 | EY Kontainers backend maintenance | none | 0 second | Mar 4, 15:30 UTCCompleted - The scheduled maintenance has been completed.Mar 4, 14:30 UTCIn progress - Schedule...read more |
| 2022-02-08 13:30 | EY Cloud backend maintenance | none | 0 second | Feb 8, 13:30 UTCCompleted - The scheduled maintenance has been completed.Feb 8, 13:00 UTCIn progress - Schedule...read more |
| 2021-12-23 00:53 | AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances | none | 0 second | Dec 23, 00:53 UTCResolved - AWS has resolved the incident and we are not experiencing issues anymore. Please con...read more |
| 2021-12-15 16:11 | AWS US-West connectivity issues | minor | 22 mins | AWS have now resolved the internet connectivity issues in the two US-West regions and normal service has been res...read more |
| 2021-12-07 17:10 | AWS operations failing | minor | 16 hrs, 41 mins | Amazon have mitigated the issue causing the API errors and therefore the region is functioning as normal again an...read more |
| 2021-11-11 20:15 | Support portal sign-in issues | major | 1 hr, 28 mins | The issue causing the sign-in issues has now been identified and resolved, so all support portal functionality is...read more |
| 2021-10-01 10:11 | Let's Encrypt root certificate expiry | none | 81 hrs, 46 mins | A fix has now been released on v5 and v6 stacks to resolve this issue, further information can be found at the fo...read more |
| 2021-09-30 15:58 | Support portal not available | major | 40 mins | Integration between EYCloud and Zendesk is working properly. Monitoring, as well as customers, have not alerted ...read more |
| 2021-09-14 13:01 | [Scheduled] Maintenance work on Engine Yard Cloud affecting Gentoo stacks | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-08-25 10:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS instance management | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-08-08 09:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS resource management | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-04-01 20:13 | Issue that prevents running chef currently blocking configuration changes and spinning up new instan... | major | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-31 13:57 | AWS issues causing Engine Yard Cloud Dashboard downtime | major | 6 hrs, 51 mins | Engine Yard hasn't seen any further occurrence of the problem. AWS has marked as resolved the issues affecting a...read more |
| 2019-08-15 21:31 | Inhability to boot and/or configure instances | none | 0 second | On August 15, 2019 at 20:45:43 GMT, our monitoring system alerted that a core component of the platform was not r...read more |
| 2019-07-22 09:44 | CLI/API Timeouts | minor | 2 hrs, 39 mins | This issue has now been identified and resolved and CLI and API actions are working again as usual. Please contac...read more |
| 2019-07-03 18:19 | Inhability to boot and/or configure instances | none | 0 second | On July 3, 2019 at 17:12:45 GMT, our monitoring system alerted that a core component of the platform was not resp...read more |
| 2019-07-02 14:05 | Networking issues impacting Support Portal availability | major | 1 hr, 37 mins | The networking issues have now been resolved and the Support Portal is now fully back online.The networking issues have now been resolved and the Support Portal is now fully back online. |
| 2019-06-25 21:27 | Regression identified with stack v5 3.0.59 and PHP apps | minor | 16 hrs, 22 mins | The regression introduced for PHP applications in stack v5-3.0.59 has now been identified and fixed in a new stac...read more |
| 2019-02-26 12:17 | Platform tasks failing | minor | 40 mins | This issue has been identified and resolved and all platform tasks are running smoothly again.This issue has been identified and resolved and all platform tasks are running smoothly again. |
| 2018-07-02 17:03 | Stack Configuration Outage | major | 100 hrs, 44 mins | All current generation stacks are fully recovered at this time (Stable-v4, Stable-v5). Work continues on a handfu...read more |
| 2018-01-16 08:10 | EY Cloud Dashboard issues | minor | 2 hrs, 28 mins | The duplicate instance provisioning issue has been identified and resolved. Instances can again be provisioned as...read more |
| 2018-01-03 23:53 | Amazon has notified of an Emergency change in the reboot schedule. Instances requiring reboots will ... | none | 55 hrs, 20 mins | Amazon has rolled out security patches to their infrastructure designed to address recently announced hardware se...read more |
| 2017-12-29 11:09 | Emergency Maintenance ongoing - estimated 30 mins | none | 2 hrs, 52 mins | Our maintenance work is now complete. If you encounter any concerns please reach out to our Support team.Our maintenance work is now complete. If you encounter any concerns please reach out to our Support team. |
| 2017-11-21 14:29 | Errors when provisioning new instances | minor | 1 hr, 8 mins | The provisioning issues have now been identified and resolved. Should you still see any issues, or require any as...read more |
| 2017-11-21 03:15 | Errors in provisioning new instances | none | 49 mins | Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.Our tests on reprovisioning instances have been successful, and we have not seen the issue recur. |
| 2017-11-11 13:47 | Dashboard LaBrea errors | minor | 29 mins | The issue leading to errors being displayed in the Cloud Dashboard has now been identified and resolved, so the D...read more |
| 2017-10-18 21:17 | us-west-2 network issue | minor | 21 mins | AWS is now reporting that this issue is resolved. If you are experiencing any further difficulties please do ope...read more |
| 2017-09-14 19:43 | S3 related issues | minor | 32 mins | This issue has been resolved. If you have any further issues running chef or adding instances at this point plea...read more |