Engine-yard Status

Is engine-yard down?

Current Status: engine-yard is UP

We checked the official engine-yard status page for updates 49 seconds ago.

Past engine-yard Incidents

Source: Official engine-yard status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-01-12 22:33 Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some ...
none
0 second

Jan 12, 22:33 UTCResolved - Our systems are now operational and we expect no further issues. Regardless, to any c...

2024-01-10 21:53 Partial outage preventing some customers to access some EYK Containers managed by EngineYard.
none
0 second

Jan 10, 21:53 UTCResolved - The issue has been resolved.Jan 10, 13:02 UTCMonitoring - We have addressed the under...

2024-01-10 21:52 Partial outage preventing customers to execute certain actions affecting some AWS accounts managed b...
none
0 second

Jan 10, 21:52 UTCResolved - The issue has been confirmed to be resolved.Jan 10, 13:03 UTCMonitoring - We have add...

2023-12-28 16:13 Issues with deployment after updating to the latest version of the Engine Yard v7 stack
none
0 second

Dec 28, 16:13 UTCResolved - We are happy to confirm that the affected version has been removed. If you upgraded t...

2023-02-26 07:31 Maintenance work on Engine Yard Cloud affecting AWS instance management
none
0 second

Feb 26, 07:31 UTCCompleted - The scheduled maintenance has been completed.Feb 26, 07:00 UTCIn progress - Schedule...

2023-01-13 08:00 Engine Yard Cloud Maintenance
none
0 second

Jan 13, 08:00 UTCCompleted - The scheduled maintenance has been completed.Jan 13, 07:00 UTCIn progress - Schedule...

2022-09-01 12:30 Engine Yard Cloud Maintenance
none
0 second

Sep 1, 12:30 UTCCompleted - The scheduled maintenance has been completed.Sep 1, 12:00 UTCIn progress - Schedule...

2022-08-09 16:41 Scheduled Maintenance to our billing platform
none
0 second

Aug 9, 16:41 UTCCompleted - The scheduled maintenance has been completed.Aug 9, 16:30 UTCIn progress - Schedule...

2022-06-05 19:30 Maintenance work on Engine Yard Cloud affecting AWS instance management
none
0 second

Jun 5, 19:30 UTCCompleted - The scheduled maintenance has been completed.Jun 5, 19:00 UTCIn progress - Schedule...

2022-05-27 20:53 Failure at running Chef
none
0 second

May 27, 20:53 UTCResolved - The deployed fix addressed the issue, allowing Chef runs to happen smoothly once agai...

2022-04-11 09:45 EY Kontainers backend maintenance
none
0 second

Apr 11, 09:45 UTCCompleted - The scheduled maintenance has been completed.Apr 11, 09:00 UTCIn progress - Schedule...

2022-03-24 07:37 EY Kontainers backend maintenance
none
0 second

Mar 24, 07:37 UTCCompleted - The scheduled maintenance has been successfully completed.Mar 24, 06:44 UTCIn progre...

2022-03-24 06:00 EY Kontainers backend maintenance
none
0 second

Mar 24, 06:00 UTCCompleted - The scheduled maintenance has been completed.Mar 24, 05:00 UTCIn progress - Schedule...

2022-03-13 20:30 Maintenance work on Engine Yard Cloud affecting AWS instance management
none
0 second

Mar 13, 20:30 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 20:00 UTCIn progress - Schedule...

2022-03-04 15:30 EY Kontainers backend maintenance
none
0 second

Mar 4, 15:30 UTCCompleted - The scheduled maintenance has been completed.Mar 4, 14:30 UTCIn progress - Schedule...

2022-02-08 13:30 EY Cloud backend maintenance
none
0 second

Feb 8, 13:30 UTCCompleted - The scheduled maintenance has been completed.Feb 8, 13:00 UTCIn progress - Schedule...

2021-12-23 00:53 AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances
none
0 second

Dec 23, 00:53 UTCResolved - AWS has resolved the incident and we are not experiencing issues anymore. Please con...

2021-12-15 16:33 AWS US-West connectivity issues
none
0 second

Dec 15, 16:33 UTCResolved - AWS have now resolved the internet connectivity issues in the two US-West regions and...

2021-12-08 09:51 AWS operations failing
none
0 second

Dec 8, 09:51 UTCResolved - Amazon have mitigated the issue causing the API errors and therefore the region is fu...

2021-11-11 21:43 Support portal sign-in issues
none
0 second

Nov 11, 21:43 UTCResolved - The issue causing the sign-in issues has now been identified and resolved, so all sup...

2021-10-04 19:57 Let's Encrypt root certificate expiry
none
0 second

Oct 4, 19:57 UTCResolved - A fix has now been released on v5 and v6 stacks to resolve this issue, further inform...

2021-09-30 16:38 Support portal not available
none
0 second

Sep 30, 16:38 UTCResolved - Integration between EYCloud and Zendesk is working properly. Monitoring, as well as ...

2021-09-14 15:00 Maintenance work on Engine Yard Cloud affecting Gentoo stacks
none
0 second

Sep 14, 15:00 UTCCompleted - The scheduled maintenance has been completed.Sep 14, 13:01 UTCIn progress - Schedule...

2021-08-25 10:30 Maintenance work on Engine Yard Cloud affecting AWS instance management
none
0 second

Aug 25, 10:30 UTCCompleted - The scheduled maintenance has been completed.Aug 25, 10:00 UTCIn progress - Schedule...

2021-08-08 09:30 Maintenance work on Engine Yard Cloud affecting AWS resource management
none
0 second

Aug 8, 09:30 UTCCompleted - The scheduled maintenance has been completed.Aug 8, 09:00 UTCIn progress - Schedule...

2020-04-01 20:13 Issue that prevents running chef currently blocking configuration changes and spinning up new instan...
major
1 hr, 21 mins

This incident has been resolved.This incident has been resolved.

2019-08-31 13:57 AWS issues causing Engine Yard Cloud Dashboard downtime
major
6 hrs, 51 mins

Engine Yard hasn't seen any further occurrence of the problem. AWS has marked as resolved the issues affecting a...

2019-08-15 21:31 Inhability to boot and/or configure instances
none
0 second

On August 15, 2019 at 20:45:43 GMT, our monitoring system alerted that a core component of the platform was not r...

2019-07-22 09:44 CLI/API Timeouts
minor
2 hrs, 39 mins

This issue has now been identified and resolved and CLI and API actions are working again as usual. Please contac...

2019-07-03 18:19 Inhability to boot and/or configure instances
none
0 second

On July 3, 2019 at 17:12:45 GMT, our monitoring system alerted that a core component of the platform was not resp...

2019-07-02 14:05 Networking issues impacting Support Portal availability
major
1 hr, 37 mins

The networking issues have now been resolved and the Support Portal is now fully back online.The networking issues have now been resolved and the Support Portal is now fully back online.

2019-06-25 21:27 Regression identified with stack v5 3.0.59 and PHP apps
minor
16 hrs, 22 mins

The regression introduced for PHP applications in stack v5-3.0.59 has now been identified and fixed in a new stac...

2019-02-26 12:17 Platform tasks failing
minor
40 mins

This issue has been identified and resolved and all platform tasks are running smoothly again.This issue has been identified and resolved and all platform tasks are running smoothly again.

2018-07-02 17:03 Stack Configuration Outage
major
100 hrs, 44 mins

All current generation stacks are fully recovered at this time (Stable-v4, Stable-v5). Work continues on a handfu...

2018-01-16 08:10 EY Cloud Dashboard issues
minor
2 hrs, 28 mins

The duplicate instance provisioning issue has been identified and resolved. Instances can again be provisioned as...

2018-01-03 23:53 Amazon has notified of an Emergency change in the reboot schedule. Instances requiring reboots will ...
none
55 hrs, 20 mins

Amazon has rolled out security patches to their infrastructure designed to address recently announced hardware se...

2017-12-29 11:09 Emergency Maintenance ongoing - estimated 30 mins
none
2 hrs, 52 mins

Our maintenance work is now complete. If you encounter any concerns please reach out to our Support team.Our maintenance work is now complete. If you encounter any concerns please reach out to our Support team.

2017-11-21 14:29 Errors when provisioning new instances
minor
1 hr, 8 mins

The provisioning issues have now been identified and resolved. Should you still see any issues, or require any as...

2017-11-21 03:15 Errors in provisioning new instances
none
49 mins

Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.

2017-11-11 13:47 Dashboard LaBrea errors
minor
29 mins

The issue leading to errors being displayed in the Cloud Dashboard has now been identified and resolved, so the D...

2017-10-18 21:17 us-west-2 network issue
minor
21 mins

AWS is now reporting that this issue is resolved. If you are experiencing any further difficulties please do ope...

2017-09-14 19:43 S3 related issues
minor
32 mins

This issue has been resolved. If you have any further issues running chef or adding instances at this point plea...

2017-08-02 23:39 Amazon Web Services Network Connectivity
minor
52 mins

Amazon Web Services has confirmed that the issue is now resolved.Amazon Web Services has confirmed that the issue is now resolved.

2017-08-01 05:45 ey-core commands and billing page are failing intermittently
minor
59 mins

The failing platform instance has been replaced. All services are now working normally.The failing platform instance has been replaced. All services are now working normally.

2017-07-27 14:11 AWS US-East-1 connectivity issues
minor
9 mins

AWS have resolved the US-East-1 connectivity issues and the service is operating as normal again. If you see any ...

2017-06-27 03:16 Booting and Terminating Instance Failure
none
39 mins

The underlying issue is fixed. You can now boot and terminate instances on Engine Yard Cloud.The underlying issue is fixed. You can now boot and terminate instances on Engine Yard Cloud.

2017-03-28 18:11 Amazon S3 Error Rates
minor
0 second

We have not seen any other AWS S3 issues. We consider this resolved.We have not seen any other AWS S3 issues. We consider this resolved.

2017-03-28 18:07 cloud.engineyard.com not responding
none
33 mins

This incident has been resolved.This incident has been resolved.

2017-02-23 20:17 Degraded performance for EBS in us-east-1
minor
1 hr, 17 mins

At this point we are considering this issue resolved and normal functionality has been restored. If you have any...

2017-02-16 04:30 StatusCheck Alerts
none
22 hrs, 20 mins

This incident has been resolved.This incident has been resolved.