Current Status: Exa is UP
We checked the official Exa status page for updates 4 mins, 26 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-15 06:51 | SurfProtect - No Internet Access | none | 0 second | We are aware that multiple SurfProtect customers are currently experiencing issues with internet access. Our Serv...read more |
| 2025-07-14 10:08 | Unable to send email | none | 0 second | We are aware that some Exa domain customers are currently unable to send email via our SMTP servers. Our Services...read more |
| 2025-07-07 13:44 | Connectivity Outage | none | 0 second | We have seen circuits go offline on our monitoring system; however, traffic has reconverged down a redundant link...read more |
| 2025-07-03 18:00 | DarkLight Platform Maintenance - Leeds | none | 0 second | Our engineering team will be performing some maintenance on our DarkLight platform in one of our POPs in Leeds on...read more |
| 2025-06-23 18:30 | Core Router Maintenance | none | 0 second | We will be updating the BGP sessions between our core network routers and some packets may be lost. Session drops...read more |
| 2025-06-20 06:24 | SurfProtect - Lack of Internet Access | none | 0 second | We are aware that multiple customers are currently unable to access the internet when using the SurfProtect conte...read more |
| 2025-06-19 19:30 | Core Router Maintenance | none | 0 second | We will be updating the BGP sessions between our core network routers and some packets may be lost. Session drops...read more |
| 2025-06-13 13:50 | SurfProtect & PDNS Emergency Maintenance | none | 0 second | Our Services team has identified the root cause that resulted in a lack of internet for Surfprotect customers dur...read more |
| 2025-06-13 11:34 | SurfProtect Quantum & PDNS Emergency Maintenance | none | 0 second | We have identified an issue with the PDNS service, which causes it to function incorrectly in some instances. As ...read more |
| 2025-05-23 09:30 | Worthing Connectivity Risk | none | 0 second | A network link in Worthing is experiencing sporadic connection loss. The interruptions are for a few seconds each...read more |
| 2025-05-22 16:00 | Exa Networks Maintenance Window | none | 0 second | General system updates and improvements. Services may be disrupted for short periods during this time.General system updates and improvements. Services may be disrupted for short periods during this time. |
| 2025-05-21 10:49 | Leased Lines - Connectivity Issues | none | 0 second | We are aware that a number of our customers will currently have no internet on their Leased Line connection. Our ...read more |
| 2025-05-20 22:00 | Core Router Upgrade | none | 0 second | On Tuesday 20/05/25 10pm we will be upgrading a core router in our Bradford DC. The vast majority of traffic will...read more |
| 2025-05-20 16:42 | Exa Networks Maintenance Window | none | 0 second | General system updates and improvements. Services may be disrupted for short periods during this time.General system updates and improvements. Services may be disrupted for short periods during this time. |
| 2025-05-19 21:00 | Core Router Upgrade | none | 0 second | On the 19th after 10pm we will be upgrading a core router in our Leeds DC. The vast majority of traffic will be r...read more |
| 2025-05-15 16:00 | Exa Networks Maintenance Window | none | 0 second | General system updates and improvements. Services may be disrupted for short periods during this time.General system updates and improvements. Services may be disrupted for short periods during this time. |
| 2025-04-24 22:00 | Core Router Upgrade - Bradford | none | 0 second | On Thursday 24/04/25 after 11pm we will be upgrading a core router in our Bradford DC. The vast majority of traff...read more |
| 2025-04-18 18:30 | DarkLight Outage - Worthing Exchange | none | 0 second | We have identified an issue with our Backhaul link to the Worthing Exchange that will result in any DarkLight con...read more |
| 2025-04-14 19:00 | DNS - OS Updates - London | none | 0 second | On Monday 14th April, we will be carrying out maintenance on our London DNS servers. DNS queries will still be ha...read more |
| 2025-04-14 18:00 | FortiGate Managed Firewall OS Upgrades | none | 0 second | As part of our continued drive to ensure the managed Fortigate solutions are secure, we will be upgrading them to...read more |
| 2025-04-11 19:00 | DNS - OS Updates - Bradford | none | 0 second | On Friday 11th April, we will be carrying out maintenance on our Bradford DNS servers. DNS queries will still be ...read more |
| 2025-04-10 07:44 | Securus Portal - Access Issues | none | 0 second | We are aware that multiple customers are currently unable to access the Securus Portal to view information. Any c...read more |
| 2025-04-02 19:00 | SurfProtect Maintenance - Real Time Alerts | none | 0 second | At 8 pm on Wednesday, we will perform essential maintenance to update the OS on one of the servers responsible fo...read more |
| 2025-04-02 14:11 | SurfProtect - Captive Portal Active Directory Export Issues | none | 0 second | We have identified an issue where SurfProtect Active Directory exports fail to log to SurfProtect for customers w...read more |
| 2025-04-01 19:00 | SurfProteect Maintenance - Real Time Alerts | none | 0 second | At 8 pm on Tuesday, we will perform essential maintenance to update the OS on one of the servers responsible for ...read more |
| 2025-04-01 08:08 | DarkLight Outage - Worthing Exchange | none | 0 second | We have identified an issue with our Backhaul link to the Worthing Exchange that will result in any DarkLight con...read more |
| 2025-03-31 19:00 | Domain Hosting - Unixweb Server Maintenance | none | 0 second | On Monday 31st March, we will be carrying out an OS update on one of our Unixweb servers that hosts some customer...read more |
| 2025-03-31 07:00 | Domain Hosting - Unixweb Server Maintenance | none | 0 second | On Monday 31st March, we will be carrying out an OS update on one of our Unixweb servers that hosts some customer...read more |
| 2025-03-28 20:00 | SurfProtect Maintenance - Real Time Alerts | none | 0 second | At 8 pm on Friday, we will perform essential maintenance to update the OS on one of the servers responsible for t...read more |
| 2025-03-25 20:00 | SurfProtect Maintenance - Blocked and Classifying Pages | none | 0 second | On Tuesday evening we are carrying out an OS update to the servers that are responsible for presenting the Red Bl...read more |
| 2025-03-24 20:00 | Status Page Maintainance | none | 0 second | On Monday evening we need to carry out an OS update to the server responsible for our status page, as a result ht...read more |
| 2025-03-24 10:00 | Urgent Draytek Vulnerability Exploited – Impacting Connectivity for Users | none | 0 second | Recently, a vulnerability within Draytek routers and firewalls has been identified and is actively being exploite...read more |
| 2025-03-17 07:48 | ADSL/FTTC/FTTP - Connectivity Issues | none | 0 second | We are aware that multiple schools are currently unable to access the internet when using one of the following co...read more |
| 2025-03-14 08:17 | SurfProtect - Delay in Applying Profile Changes | none | 0 second | We are aware of an issue that will prevent any filtering profile changes from being activated. All changes will b...read more |
| 2025-03-13 19:00 | Draytek Firmware Update - Router For Life | none | 0 second | We are updating our managed Router for Life Dryateks to ensure they are running the latest stable firmware releas...read more |
| 2025-03-12 19:00 | Draytek Firmware Update - Router For Life | none | 0 second | We are updating our managed Router for Life Dryateks to ensure they are running the latest stable firmware releas...read more |
| 2025-03-12 08:35 | DarkLight and CityFibre - High Latency and Packet Loss - Supplier Issue | none | 0 second | Our Supplier informed us they are currently experiencing High Latency and Packet Loss across their national netwo...read more |
| 2025-03-11 21:14 | ADSL/FTTC/FTTP - Lack of Internet Connectivity | none | 0 second | Following the maintenance to upgrade to firmware on the Router For Life Drayteks, we have identified 12 devices t...read more |
| 2025-03-11 19:00 | Draytek Firmware Update - Router For Life | none | 0 second | We are updating our managed Router for Life Dryateks to ensure they are running the latest stable firmware releas...read more |
| 2025-02-07 08:54 | SurfProtect Classification | none | 0 second | Our Surfportect service is operating normally. However, our automatic classifier is currently experiencing issues...read more |
| 2025-01-23 19:00 | Virtualisation Platform (Manchester) | none | 0 second | Our engineering team will perform essential maintenance on our virtualisation platform in Manchester between 7pm ...read more |
| 2025-01-21 20:00 | Virtualisation Platform (Manchester) | none | 0 second | Our engineering team will perform essential maintenance on our virtualisation platform in Manchester between 8pm ...read more |
| 2025-01-20 20:00 | Supplier Maintenance | none | 0 second | Our suppliers will be performing vital maintenance which will affect one of our core links. Network traffic will ...read more |
| 2025-01-09 13:33 | SurfProtect - No internet when using a Proxy | none | 0 second | We have received multiple calls from customers who are unable to access the internet when using SurfProtect. From...read more |
| 2024-12-19 18:00 | DarkLight Platform Maintenance - Bradford | none | 0 second | Our engineering team will be performing scheduled firmware upgrades on the hardware supporting some DarkLight cir...read more |
| 2024-12-10 18:00 | DarkLight Platform Upgrade | none | 0 second | Our engineering team will be completing the final stage of the DarkLight platform upgrade in the Bradford region....read more |
| 2024-12-09 18:32 | SurfProtect Authentication Issues - Windows 11 Update | none | 0 second | We are aware of an issue caused by the Windows 11 24H2 update, which has disabled certain encryption methods and ...read more |
| 2024-12-05 18:00 | DarkLight Platform Upgrade | none | 0 second | Our engineering team will be continuing the upgrade of our DarkLight platform in the Bradford region. As part of ...read more |
| 2024-12-04 15:56 | xDSL / FTTx - Supplier Outage | none | 0 second | We have identified multiple internet connections will have gone offline over the last 10 minutes. The vast majori...read more |
| 2024-12-03 18:00 | DarkLight Platform Upgrade | none | 0 second | Our engineering team is in the process of upgrading our DarkLight platform in the Bradford region. As part of thi...read more |