Current Status: Exa is UP
We checked the official Exa status page for updates 3 mins, 43 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-08 18:30 | FortiGate Managed Firewall OS Upgrades | none | 0 second | As part of our continued drive to ensure the managed Fortigate solutions are secure, we will be upgrading them to...read more |
| 2025-09-07 06:00 | Equinix Data Centre - Manchester - Power Feed Maintenance - Day Two | none | 0 second | Equinix and their approved contractor will be migrating rack cabinet power supplies to a new Power Distribution U...read more |
| 2025-09-06 06:00 | Equinix Data Centre - Manchester - Power Feed Maintenance - Day One | none | 0 second | Equinix and their approved contractor will be migrating rack cabinet power supplies to a new Power Distribution U...read more |
| 2025-09-02 17:00 | Exa HQ - Bradford - Mains Power Maintenance | none | 0 second | We would like to inform you that essential mains power work will be taking place at our headquarters in Bradford ...read more |
| 2025-08-27 07:20 | Fortigate VM - Connectivity Issues | none | 0 second | We are aware that multiple FortiGate VM Firewall customers will currently be unable to access the internet. Our S...read more |
| 2025-08-26 18:00 | FortiGate Managed Firewall OS Upgrades | none | 0 second | As part of our continued drive to ensure the managed Fortigate solutions are secure, we will be upgrading them to...read more |
| 2025-08-20 13:52 | Email Issues | none | 0 second | We are aware of an issue that is currently preventing Exa ESA Mail customers from receiving emails. Our Services ...read more |
| 2025-08-19 13:00 | SurfProtect Backend Maintenance | none | 0 second | Our services team will be carrying out maintenance work on our SurfProtect backend services, beginning at 2 PM Du...read more |
| 2025-08-18 13:00 | SurfProtect Backend Maintenance | none | 0 second | Our services team will be carrying out maintenance work on our SurfProtect backend services, beginning at 5 PM on...read more |
| 2025-08-14 16:00 | SurfProtect Backend Maintenance | none | 0 second | Our services team will be carrying out maintenance work on our SurfProtect backend services, beginning at 5 PM on...read more |
| 2025-08-01 21:15 | Emergency Maintenance - Manchester Fortigate VMFW | none | 0 second | We will be performing an emergency reboot on the Manchester Fortigate VMFW at 10:15pm. All connected customers wi...read more |
| 2025-08-01 14:10 | Emergency Maintenance - Manchester Fortigate VMFW | none | 0 second | We will be performing an emergency reboot on the Manchester Fortigate VMFW at 3:10pm. All connected customers wil...read more |
| 2025-08-01 07:29 | FortiGate VM issues | none | 0 second | We are aware that multiple FortiGate VM firewall customers are currently unable to access the internet. Our Servi...read more |
| 2025-07-31 06:53 | Connectivity Issues | none | 0 second | We are aware that multiple customers will currently be unable to access the internet via their Exa connection. Ou...read more |
| 2025-07-30 18:00 | FortiGate Managed Firewall OS Upgrades | none | 0 second | As part of our continued drive to ensure the managed Fortigate solutions are secure, we will be upgrading them to...read more |
| 2025-07-29 16:12 | DarkLight - Sheffield Region Outage | none | 0 second | We are aware that DarkLight connectivity customers in the Sheffield region will currently be unable to access the...read more |
| 2025-07-28 08:00 | SurfProtect Backend Maintenance | none | 0 second | On Monday 28th July, our services team will be carrying out work on our SurfProtect backend services, beginning a...read more |
| 2025-07-25 06:48 | Connectivity & Related Services | none | 0 second | We are currently experiencing intermittent problems with some FTTC/FTTP connections. We are currently investigati...read more |
| 2025-07-24 08:00 | SurfProtect Backend Maintenance | none | 0 second | On Thursday 24th July, our services team will be carrying out work on our SurfProtect backend services, beginning...read more |
| 2025-07-15 06:51 | SurfProtect - No Internet Access | none | 0 second | We are aware that multiple SurfProtect customers are currently experiencing issues with internet access. Our Serv...read more |
| 2025-07-14 10:08 | Unable to send email | none | 0 second | We are aware that some Exa domain customers are currently unable to send email via our SMTP servers. Our Services...read more |
| 2025-07-07 13:44 | Connectivity Outage | none | 0 second | We have seen circuits go offline on our monitoring system; however, traffic has reconverged down a redundant link...read more |
| 2025-07-03 18:00 | DarkLight Platform Maintenance - Leeds | none | 0 second | Our engineering team will be performing some maintenance on our DarkLight platform in one of our POPs in Leeds on...read more |
| 2025-06-23 18:30 | Core Router Maintenance | none | 0 second | We will be updating the BGP sessions between our core network routers and some packets may be lost. Session drops...read more |
| 2025-06-20 06:24 | SurfProtect - Lack of Internet Access | none | 0 second | We are aware that multiple customers are currently unable to access the internet when using the SurfProtect conte...read more |
| 2025-06-19 19:30 | Core Router Maintenance | none | 0 second | We will be updating the BGP sessions between our core network routers and some packets may be lost. Session drops...read more |
| 2025-06-13 13:50 | SurfProtect & PDNS Emergency Maintenance | none | 0 second | Our Services team has identified the root cause that resulted in a lack of internet for Surfprotect customers dur...read more |
| 2025-06-13 11:34 | SurfProtect Quantum & PDNS Emergency Maintenance | none | 0 second | We have identified an issue with the PDNS service, which causes it to function incorrectly in some instances. As ...read more |
| 2025-05-23 09:30 | Worthing Connectivity Risk | none | 0 second | A network link in Worthing is experiencing sporadic connection loss. The interruptions are for a few seconds each...read more |
| 2025-05-22 16:00 | Exa Networks Maintenance Window | none | 0 second | General system updates and improvements. Services may be disrupted for short periods during this time.General system updates and improvements. Services may be disrupted for short periods during this time. |
| 2025-05-21 10:49 | Leased Lines - Connectivity Issues | none | 0 second | We are aware that a number of our customers will currently have no internet on their Leased Line connection. Our ...read more |
| 2025-05-20 22:00 | Core Router Upgrade | none | 0 second | On Tuesday 20/05/25 10pm we will be upgrading a core router in our Bradford DC. The vast majority of traffic will...read more |
| 2025-05-20 16:42 | Exa Networks Maintenance Window | none | 0 second | General system updates and improvements. Services may be disrupted for short periods during this time.General system updates and improvements. Services may be disrupted for short periods during this time. |
| 2025-05-19 21:00 | Core Router Upgrade | none | 0 second | On the 19th after 10pm we will be upgrading a core router in our Leeds DC. The vast majority of traffic will be r...read more |
| 2025-05-15 16:00 | Exa Networks Maintenance Window | none | 0 second | General system updates and improvements. Services may be disrupted for short periods during this time.General system updates and improvements. Services may be disrupted for short periods during this time. |
| 2025-04-24 22:00 | Core Router Upgrade - Bradford | none | 0 second | On Thursday 24/04/25 after 11pm we will be upgrading a core router in our Bradford DC. The vast majority of traff...read more |
| 2025-04-18 18:30 | DarkLight Outage - Worthing Exchange | none | 0 second | We have identified an issue with our Backhaul link to the Worthing Exchange that will result in any DarkLight con...read more |
| 2025-04-14 19:00 | DNS - OS Updates - London | none | 0 second | On Monday 14th April, we will be carrying out maintenance on our London DNS servers. DNS queries will still be ha...read more |
| 2025-04-14 18:00 | FortiGate Managed Firewall OS Upgrades | none | 0 second | As part of our continued drive to ensure the managed Fortigate solutions are secure, we will be upgrading them to...read more |
| 2025-04-11 19:00 | DNS - OS Updates - Bradford | none | 0 second | On Friday 11th April, we will be carrying out maintenance on our Bradford DNS servers. DNS queries will still be ...read more |
| 2025-04-10 07:44 | Securus Portal - Access Issues | none | 0 second | We are aware that multiple customers are currently unable to access the Securus Portal to view information. Any c...read more |
| 2025-04-02 19:00 | SurfProtect Maintenance - Real Time Alerts | none | 0 second | At 8 pm on Wednesday, we will perform essential maintenance to update the OS on one of the servers responsible fo...read more |
| 2025-04-02 14:11 | SurfProtect - Captive Portal Active Directory Export Issues | none | 0 second | We have identified an issue where SurfProtect Active Directory exports fail to log to SurfProtect for customers w...read more |
| 2025-04-01 19:00 | SurfProteect Maintenance - Real Time Alerts | none | 0 second | At 8 pm on Tuesday, we will perform essential maintenance to update the OS on one of the servers responsible for ...read more |
| 2025-04-01 08:08 | DarkLight Outage - Worthing Exchange | none | 0 second | We have identified an issue with our Backhaul link to the Worthing Exchange that will result in any DarkLight con...read more |
| 2025-03-31 19:00 | Domain Hosting - Unixweb Server Maintenance | none | 0 second | On Monday 31st March, we will be carrying out an OS update on one of our Unixweb servers that hosts some customer...read more |
| 2025-03-31 07:00 | Domain Hosting - Unixweb Server Maintenance | none | 0 second | On Monday 31st March, we will be carrying out an OS update on one of our Unixweb servers that hosts some customer...read more |
| 2025-03-28 20:00 | SurfProtect Maintenance - Real Time Alerts | none | 0 second | At 8 pm on Friday, we will perform essential maintenance to update the OS on one of the servers responsible for t...read more |
| 2025-03-25 20:00 | SurfProtect Maintenance - Blocked and Classifying Pages | none | 0 second | On Tuesday evening we are carrying out an OS update to the servers that are responsible for presenting the Red Bl...read more |
| 2025-03-24 20:00 | Status Page Maintainance | none | 0 second | On Monday evening we need to carry out an OS update to the server responsible for our status page, as a result ht...read more |