Exact Status

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Current Status: Exact is UP

We checked the official Exact status page for updates 2 mins, 49 seconds ago.

Past Exact Incidents

Source: Official Exact status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-30 13:54 Exact Online Premium - Not able to delete rejected EC Sales list (NL)
minor
0 second

The issue has been resolved. It is possible again to delete rejected EC sales lists. Our apologies for the inconv...

2025-06-30 10:57 Exact Online Jaarrekening - No data is sent through the link between Audition and Multivers (NL)
minor
0 second

This incident has been resolved.This incident has been resolved.

2025-06-29 15:42 Exact Online Payroll – ANW-hiaat ruling does not lower the taxable income in Bouwmaterialen (NL)
minor
0 second

The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...

2025-06-29 15:41 Exact Online Payroll – Pensionbase too high when paid parental leave is calculated in Bouw & Infra –...
minor
0 second

The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...

2025-06-28 19:00 [Scheduled] Exact Online - Scheduled Maintenance on June 28th
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-27 10:24 Exact Multivers Online – Printers not visible in Multivers Online (NL)
minor
0 second

The issue has been resolved. Printers are now visible in Multivers Online again. Our apologies for the inconvenie...

2025-06-26 19:00 [Scheduled] Exact Online - Scheduled Maintenance on June 28th
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-06-26 12:33 Exact Online Jaarrekening - The layout of the notes in an annual report is not correct (NL)
minor
0 second

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-26 11:52 Exact Online Bouw - Issues in the link to Exact Online (Global)
minor
1 hr, 16 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-25 15:56 Exact Online - 'Payment failed' error after paying Sales invoice using Mollie payment link (NL/BE)
minor
0 second

The issue has been identified and we are working on a solution.The issue has been identified and we are working on a solution.

2025-06-25 10:25 Exact Online Premium - Messages sent to the digital postbox are not received in Exact Online (NL)
minor
5 hrs, 8 mins

This issue has been resolved. All sent emails are now visible in Exact OnlineThis issue has been resolved. All sent emails are now visible in Exact Online

2025-06-25 09:45 Exact Online Payroll – Pension base calculation does not take sick/not sick ratio into account in Bo...
minor
0 second

In employment conditions group NL-0301a Bouw & Infra, the sick/not sick ratio is not taken into account in the ca...

2025-06-24 10:59 Exact Online Fiscaal - Credit reports are rejected with a VAS500 message (NL)
minor
24 hrs, 2 mins

Credit reports can be submitted again without error messages. To resubmit the credit report, first open the repor...

2025-06-24 10:57 Exact Multivers - Font size small after AVD migration (NL)
minor
0 second

The issue has been resolved. The font size should be back to normal. Please reach out to our Support department i...

2025-06-24 10:26 Exact Online Bouw – Purchase invoices can not be synchronized to Exact Online Bouw (NL-BE)
minor
2 hrs, 27 mins

The issue has been resolved. All invoices have been synchronized to Exact Online Bouw. Our apologies for the inco...

2025-06-23 07:45 Multivers Online - Logging into Multivers Online not possible (NL)
critical
4 hrs, 46 mins

This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again. At the moment t...

2025-06-21 08:50 EOL - ING statements (1.0 links) not delivered yet (NL)
minor
21 mins

The statements for ING 1.0 bank links are delivered. Our apologies for the inconvenience.The statements for ING 1.0 bank links are delivered. Our apologies for the inconvenience.

2025-06-20 09:28 Exact Online - Not possible to complete Peppol registration if you are not the legal representative ...
minor
0 second

The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented.

2025-06-20 08:39 Exact Online - ABN AMRO statements may be missing since June 19th (NL)
minor
6 hrs, 47 mins

This issue has been resolved and all missing statements are imported. Our apologies for the inconvenience.This issue has been resolved and all missing statements are imported. Our apologies for the inconvenience.

2025-06-19 14:59 Exact Online Fiscaal - Not possible to create a digital objection (NL)
minor
0 second

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-19 08:53 Exact Online - ABN AMRO statements may be missing for specific bank accounts (NL)
minor
6 hrs, 10 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-18 11:05 Exact Online Premium – Scanning service not available (Global)
minor
4 hrs, 56 mins

The issue has been resolved. This delay has now been resolved and the documents have been processed. Our apologie...

2025-06-18 10:02 Exact Online Jaarrekening – An error message appears when downloading report to financial statements...
minor
24 hrs

The issue has been resolved. Reports for financial statements can be viewed and downloaded again. Our apologies f...

2025-06-18 09:08 All Products – Issues with PSD2 bank links (all banks) (NL – BE)
minor
71 hrs, 41 mins

This issue has been resolved. All PSD2 bank links are working as intended again and delayed statements have been ...

2025-06-17 16:32 Exact Bouw - Issues in the link to Exact Online (Global)
minor
24 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-17 15:57 Exact Online - ABN AMRO statements may be missing since June 14th (NL)
minor
23 hrs, 28 mins

This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.

2025-06-17 13:00 Exact Cloud Services – Password reset portal unavailable (Global)
minor
23 hrs, 41 mins

The issue has been resolved. The password reset portal is working as intended again. Our apologies for the inconv...

2025-06-17 09:27 Audition – Not able to create XBRL files (NL)
minor
2 hrs, 10 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-16 13:24 Exact Online Premium – Scanning service not available (Global)
minor
20 hrs, 49 mins

The issue has been resolved. This delay has now been resolved and the documents have been processed. Our apologie...

2025-06-16 08:59 Exact Bouw - Financial overview in project unavailable (Global)
minor
59 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-14 16:32 Exact Online - Log in through exact.nl and exact.be not accessible (Global)
minor
58 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-14 08:00 [Scheduled] All products - Maintenance on One Exact Identity
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-13 12:50 Exact Online - Oops error when searching transactions (Global)
minor
91 hrs, 57 mins

The issue has been resolved. The search transactions-functionality is working as intended again. Our apologies fo...

2025-06-13 09:25 All products - Unable to use Exact PSD2 for Rabobank bank link to receive transactions or send payme...
minor
1 hr, 18 mins

This issue has been resolved by the Rabobank. Our apologies for the inconvenience.This issue has been resolved by the Rabobank. Our apologies for the inconvenience.

2025-06-12 12:22 Exact Bouw - Issues in the link to Exact Online (Global)
minor
2 hrs, 31 mins

The issue has been resolved and the backlog has been processed. Our apologies for the inconvenience.The issue has been resolved and the backlog has been processed. Our apologies for the inconvenience.

2025-06-12 10:20 All products - Support department not available (Global)
minor
52 mins

The issue has been resolved. Our support department is available again and the support portal is working as inten...

2025-06-10 13:55 Exact Bouw - Issues in the link to Exact Online (Global)
minor
23 hrs, 16 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-10 13:18 Exact Online - Stock value overview shows items that are not linked to a warehouse when filtering on...
minor
19 hrs, 12 mins

This issue has been resolved and the Stock value overview works as intended again. Our apologies for the inconven...

2025-06-08 13:02 Exact Multivers/Exact Boekhoud Gemak - Not able to log in (NL)
minor
93 hrs, 1 min

The login issues have been resolved. You should be able to access the software again. If problems still occur, do...

2025-06-07 21:00 [Scheduled] Exact Online Jaarrekening & Fiscaal - Maintenance on 07-06-2025 between 21:00 - 00:00 CE...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-06 11:04 Exact Online - Pop-up with outstanding items when editing a bank statement (Global)
minor
145 hrs, 26 mins

The issue has been resolved. The outstanding items pop up is working as intended again. Our apologies for the inc...

2025-06-06 10:04 Exact Online - Error from ItsMe link from PEPPOL registration mail (BE)
minor
264 hrs, 9 mins

The issue has been resolved. The mails now contain a complete It’s Me -link. If you now send the e-mail again, it...

2025-06-05 11:38 Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)
minor
46 mins

This issue has been resolved. Changes made and invoices entered during this period will be automatically synchron...

2025-06-05 09:36 Exact Online Fiscaal - Declarations cannot be sent for approval (NL)
minor
11 hrs, 3 mins

This issue has been resolved. You are able to submit the declaration to the client for approval again. Our apolog...

2025-06-04 12:40 Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)
minor
27 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-04 12:35 Exact Online - Amounts entered change automatically when entering them in Maintenance | Item by ware...
minor
25 hrs, 35 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-04 12:05 Exact Globe+ - Scansys Imagecapture SDK link to Exact Globe+ can create incomplete entries (Global)
minor
0 second

We are continuing to investigate this issue.We are continuing to investigate this issue.

2025-06-04 09:09 Exact Online - Missing CODA statements (BE)
minor
82 hrs, 55 mins

This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.

2025-06-03 11:05 Exact Online - Missing fields for creating/editing accounts and contactpersons (Global)
minor
53 hrs, 28 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-03 10:43 Exact Online Fiscaal - Double initials in the client overview (NL)
minor
4 hrs, 49 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.