Exact Status

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Current Status: Exact is UP

We checked the official Exact status page for updates 3 mins, 15 seconds ago.

Past Exact Incidents

Source: Official Exact status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-30 13:54 Exact Online Premium - Not able to delete rejected EC Sales list (NL)
minor
0 second

The issue has been resolved. It is possible again to delete rejected EC sales lists. Our apologies for the inconv...

2025-06-29 15:42 Exact Online Payroll – ANW-hiaat ruling does not lower the taxable income in Bouwmaterialen (NL)
minor
0 second

The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...

2025-06-29 15:41 Exact Online Payroll – Pensionbase too high when paid parental leave is calculated in Bouw & Infra –...
minor
0 second

The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...

2025-06-27 10:24 Exact Multivers Online – Printers not visible in Multivers Online (NL)
minor
0 second

The issue has been resolved. Printers are now visible in Multivers Online again. Our apologies for the inconvenie...

2025-06-26 12:33 Exact Online Jaarrekening - The layout of the notes in an annual report is not correct (NL)
minor
0 second

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-24 10:57 Exact Multivers - Font size small after AVD migration (NL)
minor
0 second

The issue has been resolved. The font size should be back to normal. Please reach out to our Support department i...

2025-06-19 14:59 Exact Online Fiscaal - Not possible to create a digital objection (NL)
minor
0 second

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-14 16:32 Exact Online - Log in through exact.nl and exact.be not accessible (Global)
minor
58 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-14 08:00 [Scheduled] All products - Maintenance on One Exact Identity
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-13 12:50 Exact Online - Oops error when searching transactions (Global)
minor
0 second

You may experience an error when searching transactions via the Search transactions page. We have identified the ...

2025-06-13 09:25 All products - Unable to use Exact PSD2 for Rabobank bank link to receive transactions or send payme...
minor
1 hr, 18 mins

This issue has been resolved by the Rabobank. Our apologies for the inconvenience.This issue has been resolved by the Rabobank. Our apologies for the inconvenience.

2025-06-12 12:22 Exact Bouw - Issues in the link to Exact Online (Global)
minor
2 hrs, 31 mins

The issue has been resolved and the backlog has been processed. Our apologies for the inconvenience.The issue has been resolved and the backlog has been processed. Our apologies for the inconvenience.

2025-06-12 10:20 All products - Support department not available (Global)
minor
52 mins

The issue has been resolved. Our support department is available again and the support portal is working as inten...

2025-06-10 13:55 Exact Bouw - Issues in the link to Exact Online (Global)
minor
23 hrs, 16 mins

This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience.

2025-06-10 13:18 Exact Online - Stock value overview shows items that are not linked to a warehouse when filtering on...
minor
19 hrs, 12 mins

This issue has been resolved and the Stock value overview works as intended again. Our apologies for the inconven...

2025-06-08 13:02 Exact Multivers/Exact Boekhoud Gemak - Not able to log in (NL)
minor
93 hrs, 1 min

The login issues have been resolved. You should be able to access the software again. If problems still occur, do...

2025-06-07 21:00 [Scheduled] Exact Online Jaarrekening & Fiscaal - Maintenance on 07-06-2025 between 21:00 - 00:00 CE...
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-06 11:04 Exact Online - Pop-up with outstanding items when editing a bank statement (Global)
minor
145 hrs, 26 mins

The issue has been resolved. The outstanding items pop up is working as intended again. Our apologies for the inc...

2025-06-06 10:04 Exact Online - Error from ItsMe link from PEPPOL registration mail (BE)
minor
0 second

A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results.

2025-06-05 11:38 Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)
minor
46 mins

This issue has been resolved. Changes made and invoices entered during this period will be automatically synchron...

2025-06-05 09:36 Exact Online Fiscaal - Declarations cannot be sent for approval (NL)
minor
11 hrs, 3 mins

This issue has been resolved. You are able to submit the declaration to the client for approval again. Our apolog...

2025-06-04 12:40 Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)
minor
27 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-04 12:35 Exact Online - Amounts entered change automatically when entering them in Maintenance | Item by ware...
minor
25 hrs, 35 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-04 12:05 Exact Globe+ - Scansys Imagecapture SDK link to Exact Globe+ can create incomplete entries.
minor
0 second

When an entry creation via the Scansys Imagecapture SDK link to Exact Globe+ fails, it can occur that not all dat...

2025-06-04 09:09 Exact Online - Missing CODA statements (BE)
minor
82 hrs, 55 mins

This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.

2025-06-03 11:05 Exact Online - Missing fields for creating/editing accounts and contactpersons (Global)
minor
53 hrs, 28 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-03 10:43 Exact Online Fiscaal - Double initials in the client overview (NL)
minor
4 hrs, 49 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-03 09:57 Exact Online - Stock positions overview shows all suppliers as main supplier (Global)
minor
54 hrs, 37 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-06-03 09:39 Exact Online - Codabox issues for BNP, Crelan & KBC (BE)
minor
23 hrs

This issue has been resolved. our apologies for the inconvenience.This issue has been resolved. our apologies for the inconvenience.

2025-06-02 14:26 Exact Online Premium - Not able to install and/or uninstall extensions (NL)
minor
38 mins

This issue has been resolved. You are able to install and/or uninstall extensions again. Our apologies for the in...

2025-06-02 11:17 Exact online Fiscaal - Delayed website responses at client tab (NL)
minor
5 hrs, 25 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-05-30 10:57 Exact Online Jaarrekening - No data is sent through the link between Audition and Multivers (NL)
minor
0 second

We are experiencing an issue in which no data is sent through the link between Audition and Multivers version 12....

2025-05-28 18:43 Exact API - Not possible to retrieve data using sync/manufacturing/BillingOfMaterialVersions (NL)
minor
0 second

The issue has been resolved. It is possible again to retrieve data using sync/manufacturing/BillingOfMaterialVers...

2025-05-28 10:25 Exact Multivers/Exact Boekhoud Gemak - Bank payment orders can not be processed (NL)
minor
48 hrs, 52 mins

The issue has been resolved. The payment orders that have been created were sent to the bank as requested. You ca...

2025-05-28 09:36 Exact Online - Not subscribed for PEPPOL while verification completed (BE)
minor
0 second

This issue has been resolved. To see your current status of your registration you can take the following steps: C...

2025-05-28 09:10 Exact Online Payroll - Senior citizen scheme contribution not calculated for special rate in Groen, ...
minor
0 second

The issues in the calculation have been fixed. Our apologies for the inconvenience.The issues in the calculation have been fixed. Our apologies for the inconvenience.

2025-05-28 06:53 Exact Proquro – OCR functionality not available (NL)
minor
3 hrs, 30 mins

The issue has been resolved. The OCR functionality works as intended again. Invoices that were not received yet n...

2025-05-26 09:52 Exact Online Payroll - Unpaid leave doesn't lower pension base in Apotheken (NL)
minor
0 second

The issues in the calculation have been fixed. Our apologies for the inconvenience.The issues in the calculation have been fixed. Our apologies for the inconvenience.

2025-05-24 16:32 Exact Reeleezee - VAT and ICP declarations give timeout error (NL)
minor
0 second

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-05-23 13:25 Exact Multivers - Multivers freezes or closes after logging in (NL)
minor
0 second

You may experience Multivers Online freezing or closing within a minute after starting the application. This only...

2025-05-23 12:22 Exact Online Fiscaal - arrow for next page returns the screen to the page personal data (NL)
minor
116 hrs, 45 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-05-22 16:34 Exact Online Payroll - HOP premium calculation not calculated under 18 and with a wrong employer ba...
minor
0 second

The issues in the calculation of the HOP premium have been fixed. Our apologies for the inconvenience.The issues in the calculation of the HOP premium have been fixed. Our apologies for the inconvenience.

2025-05-22 11:49 Exact Online Premium - Performance issues Exact Online Premium (Global)
minor
22 hrs, 6 mins

This incident has been resolved. Our apologies for the inconvenience.This incident has been resolved. Our apologies for the inconvenience.

2025-05-22 10:51 Exact Online Bouw - No invoices are send through the Basecone 2.0 link (NL/BE)
minor
100 hrs, 33 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-05-22 10:34 Exact Online Bouw - Quotation layout is spread out over multiple blank pages (NL/BE)
minor
1 hr, 4 mins

The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience.

2025-05-22 09:14 Exact BoekhoudGemak & Multivers - Rabobank bank statements have not been received (NL)
minor
6 hrs, 44 mins

The issue has been resolved. The issue with receiving Rabobank bank statements from the last two days has been re...

2025-05-21 14:26 Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)
minor
29 mins

This issue has been resolved. Changes made and invoices entered during this period will be automatically synchron...

2025-05-20 10:13 Exact Online - Delay in Codabox statements for KBC (BE)
minor
5 hrs, 1 min

The issue has been resolved. All statements have been delivered by Codabox. Our apologies for the inconvenience.The issue has been resolved. All statements have been delivered by Codabox. Our apologies for the inconvenience.

2025-05-19 14:33 Exact HR & Salarisgemak – error message when starting the app HRSG (NL)
minor
66 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2025-05-19 09:30 Exact Online Bouw - Error when opening Exact Online Bouw on web or app (NL/BE)
minor
30 hrs, 17 mins

The issue has been resolved. It is possible again to open Exact Online Bouw on web or app without facing unexpect...