Current Status: Exact is UP
We checked the official Exact status page for updates 1 min, 33 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-29 13:14 | Exact Online - API links for linked clients revoked (NL/BE) | minor | 0 second | This issue has been resolved. You won't experience anymore that the API links for linked clients are unexpectedly...read more |
| 2025-09-29 10:44 | Exact Online - Company screening unavailable (NL/BE) | minor | 0 second | This issue has been resolved and the screening can now be completed in full. If the white screen still appears, i...read more |
| 2025-09-15 10:09 | Exact Online Fiscaal & Jaarrekening - Newly created clients are not visible in client overview | minor | 1 hr, 49 mins | This issue has been resolved. Newly created clients are visible again in the client overview. Clients that you cr...read more |
| 2025-09-12 12:05 | Exact Online Werkprogramma - Unable to add employees to a project team | minor | 0 second | We are still working on the issue.We are still working on the issue. |
| 2025-09-11 12:22 | Exact Proquro - Mail server unavailable (NL/BE) | minor | 19 hrs, 50 mins | The issue has been resolved. Processing invoices works as intended again. Our apologies for the inconvenience.The issue has been resolved. Processing invoices works as intended again. Our apologies for the inconvenience. |
| 2025-09-11 12:01 | Exact Multivers - Login screen to Multivers keeps loading (NL) | minor | 0 second | We are still working on the issue.We are still working on the issue. |
| 2025-09-11 11:02 | Exact Online - UBO's in Company screening are filled in incorrectly (BE) | minor | 0 second | You may experience that the UBO's of your company are not filled in correctly when starting the Company screening...read more |
| 2025-09-11 10:31 | Exact Online - Delayed CODA statements for Crelan, Beobank, CPH and Bank van Breda (BE) | minor | 33 hrs | This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience. |
| 2025-09-11 07:00 | [Scheduled] All products - Support not available September 11th (Europe/US/Curacao) | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-11 03:30 | [Scheduled] Exact Proquro – Mail server maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-10 16:40 | Exact Online Premium - Performance issues Exact Online Premium (NL) | minor | 41 mins | The issue has been resolved. Exact Online Premium is working as intended again. Our apologies for the inconvenien...read more |
| 2025-09-10 15:27 | Exact Multivers Online - Logging in to Multivers Online not possible (NL) | minor | 0 second | We are still working on the issue.We are still working on the issue. |
| 2025-09-10 09:39 | Audition - No data is sent through the link between Audition and Multivers online (NL) | minor | 5 hrs, 41 mins | This issue has been resolved and data is once again sent through the link between Audition and Boekhoudgemak. Our...read more |
| 2025-09-09 14:36 | Exact Online - Oops error when creating a new sales price list (NL) | minor | 19 hrs, 17 mins | The issue has been resolved. It is possible again to create sales price lists without facing unexpected errors. O...read more |
| 2025-09-09 04:00 | [Scheduled] Exact HR&SG - Maintenance on 9, 10 and 11 September between 4:00 and 5:30AM CEST | maintenance | 49 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-09 04:00 | [Scheduled] Exact Online - Temporary Disruption CoC-based account creation and validation (NL) | maintenance | 48 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-08 13:25 | Exact Online Payroll – HOP premium base should not be influenced by pension in Horeca (NL) | minor | 0 second | The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...read more |
| 2025-09-08 11:19 | Exact Online - UBO's in Company screening are filled in incorrectly (BE) | minor | 48 hrs | This issue has been addressed. We are continuously monitoring registrations with outdated or incomplete UBO infor...read more |
| 2025-09-08 11:10 | Exact Jaarrekening & Fiscaal - Not possible to login to Exact Jaarrekening & Fiscaal (NL) | minor | 55 mins | This issue has been resolved and it is possible to login again. Our apologies for the inconvenience.This issue has been resolved and it is possible to login again. Our apologies for the inconvenience. |
| 2025-09-06 21:00 | [Scheduled] Exact Online Fiscal and Annual Reporting - Scheduled Maintenance on the 6th of September... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-05 16:53 | Exact Online Payroll – Irregularity allowance calculated over hourly rate instead of gross salary in... | minor | 0 second | The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...read more |
| 2025-09-04 16:06 | Exact Online Premium – Exact Online Premium not available (NL) | critical | 45 mins | The issue has been resolved. Exact Online Premium is available again. Our apologies for the inconvenience.The issue has been resolved. Exact Online Premium is available again. Our apologies for the inconvenience. |
| 2025-09-03 10:59 | Exact Online Annual Reporting - Eliminations are not saved in Annual Report | minor | 46 hrs, 31 mins | This issue has been resolved. Eliminations are saved in the consolidation statement again in the Annual Report. O...read more |
| 2025-09-03 10:07 | Exact Reeleezee - Bank import failures for KNAB 1.0 bank account connection (NL) | minor | 221 hrs, 23 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-03 09:24 | Exact Online -   in e-mail subject when sending documents (Global) | minor | 120 hrs, 15 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-02 09:41 | Exact Online - Delayed CODA statements for BNP (BE) | minor | 6 hrs, 13 mins | This issue has been resolved. All BNP statements have been delivered by Codabox. Our apologies for the inconvenie...read more |
| 2025-09-01 14:29 | Exact Online - Oops error when manually importing bank statements (BE) | minor | 187 hrs, 51 mins | This issue has been resolved and bank statements can be manually imported again. Our apologies for the inconvenie...read more |
| 2025-09-01 12:48 | Exact Online Payroll - Minimum holiday pay not updated in pensionable salary in Metalektro (NL) | minor | 0 second | In employment conditions group NL-1001 Metalektro, the minimum holiday is pay not updated in the pensionable sala...read more |
| 2025-09-01 10:50 | Exact Online Fiscaal - Not Possible to retrieve VIA-data from Tax Authorities (NL) | minor | 23 hrs, 1 min | This issue has been resolved by the Tax Authority and it is now possible to retrieve the VIA data again. Our apol...read more |
| 2025-08-31 11:47 | Exact Online - Bank statements BUNQ not imported yet (NL) | minor | 0 second | This incident has been resolved and the statements are imported. Our apologies for the inconvenience.This incident has been resolved and the statements are imported. Our apologies for the inconvenience. |
| 2025-08-31 11:27 | Exact Online Jaarrekening - Error while filing annual reports (NL) | minor | 0 second | This issue has been resolved. The annual reports have been filed with the Chamber of Commerce. In some cases you ...read more |
| 2025-08-30 19:00 | [Scheduled] Exact Online - Scheduled maintenance on August 30th | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-29 03:30 | [Scheduled] Exact Proquro – Mail server maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-28 12:03 | Exact Online Fiscal and Annual reporting - Declarations rejected with message 'Could not contact Mes... | minor | 1 hr, 26 mins | The issue has been resolved and declarations can be submitted again. Rejected declarations need to be manually re...read more |
| 2025-08-27 08:35 | Exact Online - ING 1.0 bank statements are delayed (NL) | minor | 24 hrs, 11 mins | This issue has been resolved. All statements have been delivered. Our apologies for the inconvenienceThis issue has been resolved. All statements have been delivered. Our apologies for the inconvenience |
| 2025-08-26 12:04 | BoekhoudGemak / Multivers Online - Logging in not possible (NL) | minor | 22 hrs, 10 mins | The issue has been resolved and you are able to login to Exact Boekhoud Gemak or Exact Multivers Online again. Ou...read more |
| 2025-08-26 09:13 | Exact Online - Knab 1.0 bank statements delayed (NL) | minor | 78 hrs, 12 mins | This issue has been resolved. All statements for the 1.0 bank links are delivered. Our apologies for the inconven...read more |
| 2025-08-25 09:45 | Exact Online Payroll – Pension base calculation does not take sick/not sick ratio into account in Bo... | minor | 0 second | The issue in the pension calculation has been resolved. To calculate retroactively with the correct calculation, ...read more |
| 2025-08-23 19:00 | [Scheduled] Exact Online - Scheduled maintenance on August 23rd | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-22 11:04 | Exact Online Payroll - Supplemental birth leave allowance paid at wrong rate (NL) | minor | 0 second | The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented. |
| 2025-08-22 10:38 | Exact Online Premium - Degraded performance through various menu paths (NL) | minor | 6 hrs, 22 mins | This issue has been resolved and the performance of Exact Online Premium is back to normal again. Our apologies f...read more |
| 2025-08-21 10:48 | Exact Online API - Delay in webhooks for Accounts (Global) | minor | 3 hrs, 27 mins | This issue has been resolved. We are not experiencing a delay in the execution of webhooks for the topic accounts...read more |
| 2025-08-20 03:30 | [Scheduled] Exact Proquro - Mail server maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-19 09:03 | Exact Online / Reeleezee - Knab 1.0 bank statements delayed (NL) | minor | 146 hrs, 55 mins | This issue has been resolved. All statements for the 1.0 bank links are delivered. Our apologies for the inconven...read more |
| 2025-08-18 16:35 | Exact Online Jaarrekening - Some annual reports are too large to download (NL) | minor | 19 hrs, 1 min | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-18 11:58 | Exact Online Jaarrekening – Green arrow for next page is missing in the trial balance (NL) | minor | 45 hrs, 6 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-18 11:29 | Exact Online - Documents sent to the digital postbox are not received (BE) | minor | 3 hrs, 9 mins | This issue has been resolved, and all previously sent documents are processed successfully. There is no need to r...read more |
| 2025-08-18 08:00 | [Scheduled] Exact Online Payroll/Globe Salaris/HR & SalarisGemak/Salaris Plus - Temporary delay in r... | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 20:00 | [Scheduled] HR & Salaris Gemak - Maintenance on 13-08-2025 between 20:00 - 22:00 CET | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-12 11:12 | Exact Online - Login in Safari not possible (Global) | minor | 4 hrs, 38 mins | This issue has been resolved. Logging in to Exact Online in Safari should not cause warnings anymore. Our apologi...read more |