Current Status: Exact is UP
We checked the official Exact status page for updates 4 mins, 25 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-11-28 14:38 | Exact Online - No empty Entry proposals created for documents that are uploaded via the Exact Online... | minor | 0 second | The issue has been resolved with the release of version 7.1.1 of the Exact Online app. If you update the app to v...read more |
| 2025-11-27 17:00 | Exact Cloud Services – Maintenance on Cloud platform | none | 0 second | THIS IS A SCHEDULED EVENT Nov 27, 18:00 - 23:00 CETNov 13, 09:46 CETScheduled - We will be undergoing maintenance...read more |
| 2025-11-27 13:18 | Exact Online - No bank statements delivered during the weekend for the Exact PSD2 bank link for ABN ... | minor | 0 second | This issue has been resolved for future transactions. The solution does not apply to previous statements. Missing...read more |
| 2025-11-20 09:44 | Exact Online My[Firm] - VAT codes of the type 'Including' used in a sales invoice will be automatica... | minor | 0 second | You may experience issues with the price automatically being adjusted to excluding VAT when using a VAT code of t...read more |
| 2025-11-19 05:00 | [Scheduled] Exact Officient - Scheduled maintenance on November 19th | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-11-18 15:08 | Exact Online - Creation of new accounts with Graydon unavailable (BE) | minor | 1 hr, 17 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-11-18 14:50 | PSD2 / Peppol - Unable to complete company screening due to Cloudflare outage (Global) | minor | 19 hrs, 39 mins | This issue has been resolved. Currently pending registrations will be assessed by us. To double check if the regi...read more |
| 2025-11-18 14:47 | Multivers on premise – Registrations for PEPPOL cannot be completed (BE) | minor | 0 second | We are currently not able to complete your Peppol registration. When trying to register for PEPPOL in a Belgian a...read more |
| 2025-11-17 15:18 | Exact Online Fiscaal - Resubmit OWR returns submitted before 13-11 with fiscal partners | minor | 0 second | We would like to inform you that, following consultation with the Tax Authorities, it has become apparent that wh...read more |
| 2025-11-15 19:00 | [Scheduled] Exact Online - Scheduled maintenance on November 15th | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-11-13 16:42 | Exact Online - Track status 'Error' for sales invoices that were sent via Peppol (NL/BE) | minor | 18 hrs, 49 mins | This issue has been resolved. These invoices have since been resend. Our apologies for the inconvenience.This issue has been resolved. These invoices have since been resend. Our apologies for the inconvenience. |
| 2025-11-13 14:02 | Exact Online Fiscaal - Opgaaf werkelijk rendement 2020 without Fiscal partner rejected with error: '... | minor | 18 hrs, 38 mins | This issue has been resolved. You can resubmit the "opgaaf werkelijk rendement” without incorrectly receiving the...read more |
| 2025-11-13 10:20 | Exact Online My[Firm] - Line discounts shown for items in sales invoices (Global) | minor | 117 hrs, 57 mins | This issue has been resolved. The discount can now manually be added for each invoice line, and the discount alwa...read more |
| 2025-11-12 16:48 | Exact Online – No new API connections possible for app partners Basecone, PLEO and Soluz.io (NL/BE) | minor | 114 hrs, 13 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-11-11 16:26 | Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) | minor | 210 hrs, 12 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-11-11 13:50 | Exact Online - Not able to upload documents that consist of multiple pages via the Exact Online app ... | minor | 45 hrs, 29 mins | This issue has been resolved with the release of version 7.1.2 of the Exact Online app. You will be able to uploa...read more |
| 2025-11-11 12:59 | Exact Online - Unable to open or download documents (US) | minor | 0 second | The issue has been identified and we are working on a fix.The issue has been identified and we are working on a fix. |
| 2025-11-10 19:58 | Exact Online – Entry number field too small in bank entry (Global) | minor | 0 second | This issue has been resolved.This issue has been resolved. |
| 2025-11-10 13:08 | Exact Online Premium - Reduced performance Exact Online Premium (NL) | minor | 2 hrs, 36 mins | The issue has been resolved. Exact Online Premium is working as intended again. Our apologies for the inconvenien...read more |
| 2025-11-10 09:45 | Exact Online Fiscaal - "Opgaaf Werkelijk Rendement" is rejected with error: "':/510: Validatie bij d... | minor | 29 hrs, 55 mins | This issue has been resolved. You can resubmit the "opgaaf werkelijk rendement” without incorrectly receiving the...read more |
| 2025-11-10 09:23 | Audition – Error message when creating an XBRL file (NL) | minor | 7 hrs, 33 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-11-09 16:14 | Exact Globe Next/ Exact Globe+ - Incorrect calculation PMT pension premie when actual hours are used... | minor | 41 hrs, 1 min | The issue has been resolved in releases Globe+ 505SP6, 504SP41 & EGN 424SP41. Our apologies for the inconvenience...read more |
| 2025-11-08 09:43 | Exact Online - Not possible to verify the Peppol registration without an ItsMe account (BE) | minor | 0 second | The issue has been resolved and you are now able to verify the Peppol registration without using ItsMe. Our apolo...read more |
| 2025-11-07 15:44 | All products - Automatic approval company screening for Peppol and PSD2 registration fails (Global) | minor | 67 hrs, 32 mins | The issue has been resolved. You will not see an error message again and currently pending registrations will be ...read more |
| 2025-11-06 09:46 | Exact Online - Documents sent to the digital postbox are not received (NL) | minor | 12 hrs, 7 mins | This issue has now been resolved. All messages sent have been processed and are in place in the digital postbox. ...read more |
| 2025-11-05 20:00 | [Scheduled] Exact HR & Salaris Gemak - Maintenance on 05-11-2025 between 20:00 - 22:00 CET | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-11-05 09:51 | Exact Online Fiscaal - The green arrow to continue on the Attachments page of an Objection is missin... | minor | 12 hrs, 13 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-11-05 09:50 | Exact Online Fiscaal - Incorrectly receiving payment reminders for VAT returns (NL) | minor | 7 hrs, 17 mins | The issue has been resolved. The reminder emails can be considered as not sent if the payment has been debited fr...read more |
| 2025-11-05 09:16 | Exact Online - Oops error when switching pages in Opening balance entry (Global) | minor | 47 hrs, 40 mins | This issue has been resolved. You can now switch between the pages of the opening balance sheet again without rec...read more |
| 2025-11-04 09:16 | Exact Online - Missing CODA statements for BNP (BE) | minor | 7 hrs, 23 mins | The issue has been resolved and the bank statements are delivered. Our apologies for the inconvenience.The issue has been resolved and the bank statements are delivered. Our apologies for the inconvenience. |
| 2025-11-03 11:29 | Exact Online Jaarrekening – Error messages when opening a newly created audit plan (NL) | minor | 22 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-11-03 10:25 | Exact Online - Not able to login to Exact Online (NL/BE/DE) | minor | 2 hrs, 20 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-11-01 21:00 | [Scheduled] Exact Online Fiscaal en Jaarrekening - Scheduled Maintenance on the 1st of November (NL) | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-30 13:22 | Exact Online - Backup functionality unavailable (US) | minor | 0 second | The backup functionality is available in the US legislation of Exact Online again. Our apologies for the inconven...read more |
| 2025-10-30 13:21 | Exact Online - Not able to convert from an Exact Product to Exact Online (NL) | minor | 26 hrs, 32 mins | The issue has been resolved. Conversions started on October 30, 2025, and October 31, 2025, have been resumed. Ou...read more |
| 2025-10-29 17:10 | All products - Not possible to login with One Exact Identity (Global) | minor | 15 hrs, 5 mins | This issue has been resolved by Microsoft. Our apologies for the inconvenience.This issue has been resolved by Microsoft. Our apologies for the inconvenience. |
| 2025-10-29 09:23 | Exact Bouw - Financial project overview & control page do not load (Global) | minor | 1 hr, 18 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-10-28 14:05 | Exact Online Fiscaal - Opgaaf Werkelijk Rendement is rejected with error: "':/510: Validatie bij de ... | minor | 19 hrs, 51 mins | This issue has been resolved. You can resubmit the "opgaaf werkelijk rendement” without an error message if every...read more |
| 2025-10-23 08:33 | Exact Online - Error when uploading purchase documents in the Exact Online app (NL) | minor | 0 second | We are still working on a fix. You can assign the "Communicate in-context with accountant" role to all My[Firm] u...read more |
| 2025-10-22 11:04 | Exact Online Payroll - Supplemental birth leave allowance paid at wrong rate (NL) | minor | 0 second | The issues in the calculation have been fixed. Please create a correction request for employees previously calcul...read more |
| 2025-10-21 16:48 | Exact Online – Not possible to create account based on CoC-information (NL) | minor | 40 hrs, 50 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-10-20 16:23 | Exact Online Fiscaal - Calculation of the actual return on assets in OWR tax returns does not take i... | minor | 42 hrs, 44 mins | This issue has been resolved. The WOZ value is again included in the calculation. Our apologies for the inconveni...read more |
| 2025-10-19 12:02 | Exact Online - Delay in manual approval of Peppol verification (NL) | minor | 0 second | The delay in response time is now resolved. Please note that a manual flow is still not immediate as it takes ext...read more |
| 2025-10-16 17:07 | Exact Online Fiscaal - 504 Bad Gateway error when logging in to start.fiscaalgemak.nl, app3 (NL) | minor | 25 mins | This issue has been resolved. Logging in to app3 doesn't cause a 504 gateway error anymore. Our apologies for the...read more |
| 2025-10-15 14:35 | Exact Online Fiscaal - Calculation of OWR for 2023 and later does not take the “leegwaarde ratio” in... | minor | 1 hr, 24 mins | The calculation is correct. For real estate and other assets of The Netherlands, the annual rent must be entered ...read more |
| 2025-10-13 15:21 | Exact Boekhoud Gemak - Not able to login after migrating to One Exact Identity (NL) | minor | 25 hrs, 31 mins | The login issues have been resolved. After logging in no unexpected error messages are shown anymore. In case you...read more |
| 2025-10-11 11:02 | Exact Online, Exact WinBooks, Exact Venice, Exact Financials - UBO's in Company screening are filled... | minor | 149 hrs, 12 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-10-10 15:23 | Exact Online - Incorrect value in return box 5F in supplementary VAT return (NL) | minor | 236 hrs, 44 mins | This issue has been resolved and the already reported amount in the VAT Return will be included in return box 5F ...read more |
| 2025-10-09 11:32 | Exact Online Bouw - Log in not available (NL) | major | 3 hrs, 35 mins | The issue has been resolved. It is possible to login to Exact Online Bouw again. Our apologies for the inconvenie...read more |
| 2025-10-09 10:19 | All products - Not possible to login with One Exact Identity (Global) | major | 6 hrs, 3 mins | The issue has been resolved. It is possible again to login with One Exact Identity. Our apologies for the inconve...read more |