Current Status: Exact is UP
We checked the official Exact status page for updates 2 mins, 36 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-29 15:42 | Exact Online Payroll – Ploegentoeslag in M&T CLA’s is too low in the pensionbase when there is a PTF... | minor | 0 second | In the M&T employment conditions groups (Exact ECG codes NL-1201 until NL-1207) the part of the pensionbase that ...read more |
| 2025-04-29 15:42 | Exact Online Payroll – ANW-hiaat ruling does not lower the taxable income in Bouwmaterialen (NL) | minor | 0 second | In employment conditions group NL-4102 - CAO Bouwmaterialen, Handel in- the component 4102-025 ANW-hiaat regelin...read more |
| 2025-04-29 15:41 | Exact Online Payroll – Pensionbase too high when paid parental leave is calculated in Bouw & Infra –... | minor | 0 second | In employment conditions group NL-0301A - CAO Bouw & Infra – bouw the calculated pensionbase is too high when pai...read more |
| 2025-04-29 13:36 | Exact Online - Delay in import for Codabox bank statements BNP (BE) | minor | 2 hrs, 11 mins | The issue has been resolved. All import files have been delivered by Codabox. Our apologies for the inconvenience...read more |
| 2025-04-28 18:43 | Exact API - Not possible to retrieve data using sync/manufacturing/BillingOfMaterialVersions (NL) | minor | 0 second | The issue has been identified and we are currently working on a fix.The issue has been identified and we are currently working on a fix. |
| 2025-04-28 14:53 | Exact Online Premium - Performance issues Exact Online Premium (NL) | minor | 36 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-28 11:57 | Exact API - Webhook messages are not processed in Exact Online for topic GLAccounts (NL) | minor | 26 hrs, 8 mins | The issue has been resolved. All webhook messages for topic GLAccounts are processed as intended again. Our apolo...read more |
| 2025-04-28 10:32 | Exact Online Premium - Bank statements have not been imported since the 25th of April (NL) | minor | 6 hrs, 4 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-28 09:36 | Exact Online - Not subscribed for PEPPOL while verification completed (BE) | minor | 0 second | The issue has been identified and we are currently working on a fix.The issue has been identified and we are currently working on a fix. |
| 2025-04-25 10:41 | Exact Online Fiscaal -Subscription changes are not displayed in Exact online fiscaal (NL) | minor | 44 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-25 09:43 | Exact Online Samenwerken - The website is currently unavailable (NL) | minor | 1 hr, 43 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-24 16:32 | Exact Reeleezee - VAT and ICP declarations give timeout error (NL) | minor | 0 second | Due to connection issues with Digipoort, you may experience that submitted declarations get an error and are reje...read more |
| 2025-04-24 10:57 | Exact Multivers - Font size small after AVD migration (NL) | minor | 0 second | You may experience having a smaller font size in Multivers Online when you are migrated to AVD. We are investigat...read more |
| 2025-04-24 10:55 | Exact Multivers - Linked documents not available (NL) | minor | 120 hrs, 50 mins | This functionality is not available on AVD. You are still able to login directly in the AVD browser or copy the U...read more |
| 2025-04-24 10:50 | Exact Multivers - Not able to save phone number as MFA (NL) | minor | 123 hrs, 56 mins | This issue has been resolved. You can use your phone number for the Multivers MFA . Our apologies for the inconve...read more |
| 2025-04-24 10:43 | Exact Multivers - Printers not visible or do not work correctly (NL) | minor | 0 second | You may experience that you are not able to see your printers in Multivers Online when you are migrated to AVD. Y...read more |
| 2025-04-23 12:37 | Exact Reeleezee - Not able to renew or preform a maintenance action for a Rabobank bank link (NL) | minor | 26 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-23 10:24 | Exact Online - Delay in Codabox statements for BNP and Crelan (BE) | minor | 5 hrs, 24 mins | The issue has been resolved. All import files have been delivered by Codabox. Our apologies for the inconvenience...read more |
| 2025-04-22 16:34 | Exact Online Payroll - HOP premium calculation not calculated under 18 and with a wrong employer ba... | minor | 0 second | In employment conditions group NL-3301 - CAO Horeca- en Aanverwante Bedrijf the components 3301-023 HOP-premie we...read more |
| 2025-04-22 16:27 | Exact Online Payroll – The calculation of the pensionbase incorrect in PFZW calculations | minor | 0 second | The pension calculation in the PFZW-related employment conditions groups (NL-3501 tm NL-3518) has been adjusted. ...read more |
| 2025-04-22 15:46 | Exact Multivers - Mac users who have migrated to the AVD environment cannot see local folders (NL) | minor | 166 hrs, 58 mins | This issue has been resolved. By taking the following steps you are able to see your local folders again: 1. Ope...read more |
| 2025-04-22 15:43 | Exact Multivers - Slowness in the system for migrated AVD users (NL) | minor | 143 hrs, 42 mins | This issue has been resolved. . Our apologies for the inconvenience.This issue has been resolved. . Our apologies for the inconvenience. |
| 2025-04-22 15:42 | Exact Multivers - Document directories changed (NL) | minor | 164 hrs | This issue has been resolved. In order to get the directory updated, please navigate through [Extra > Conversie >...read more |
| 2025-04-22 13:03 | Exact Online - Performance issues Exact Online (NL) | minor | 25 hrs, 39 mins | The issue has been resolved. There are no more performance issues via different menupaths. Our apologies for the ...read more |
| 2025-04-21 20:22 | Exact Online Annual Reporting - A blank page is added in the compilation statement in the annual rep... | none | 0 second | The issue has been resolved. The issue with the blank page in the annual report has been fixed. Our apologies for...read more |
| 2025-04-21 20:01 | Exact Online Jaarrekening - The resubmission of annual reports are not received by the Chamber of Co... | minor | 0 second | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-21 19:56 | Exact Online Annual Reporting - The retained portion of the result is incorrectly presented in the n... | none | 0 second | This incident has been resolved. The result is now correctly presented under the heading 'profit appropriation'This incident has been resolved. The result is now correctly presented under the heading 'profit appropriation' |
| 2025-04-21 19:49 | Exact Online Annual Reporting - It is not possible to exclude the other explanations in the notes to... | minor | 0 second | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-20 14:49 | Exact Online – Sum of selected cells shows wrong amount in Matching | Account screen when using the ... | minor | 0 second | The issue has been resolved. When selecting multiple lines in the Matching | Account screen in the new design of ...read more |
| 2025-04-18 14:23 | Exact Online Payroll - 'WGA-hiaat' insurance components in Bitumineuze en Kunststof Dakbedekkingsbed... | minor | 0 second | The “WGA-hiaat” components in the CLA Bitumineuze en Kunststof Dakbedekkingsbedrijven (NL-5801a &NL-5801b) have b...read more |
| 2025-04-17 18:00 | [Scheduled] Exact Cloud Services - Maintenance on Cloud platform - 17-04-2025 between 18:00 and 22:0... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 14:45 | Exact HR & SalarisGemak – Error message ‘Periodegegevens – Bruto Netto’ and ‘Periodegegevens – Formu... | minor | 116 hrs, 17 mins | This issue has been resolved.This issue has been resolved. |
| 2025-04-17 14:30 | Exact HR & SalarisGemak - Error message printing periodenvergelijking (NL) | minor | 0 second | If you want to print a 'Periodenvergelijking' via [Taken > Afdrukken > Controle > Periodenvergelijking] you will ...read more |
| 2025-04-17 12:37 | Exact Online - Horizontal scrolling in new design (NL/BE) | minor | 0 second | The issue has been resolved. Fixes have been implemented in order to reduce horizontal scrolling in the new desig...read more |
| 2025-04-16 17:01 | Exact Online Jaarrekening - No data is sent through the link between Audition and Multivers (NL) | minor | 0 second | The issue has been identified and we are currently working on a fix. This page will be updated as soon as more in...read more |
| 2025-04-16 14:41 | Exact Online - No assets shown to depreciate despite warning in year end closing (NL) | minor | 188 hrs, 41 mins | This issue has been resolved. When doing the year end closing, you won't get an invalid warning anymore that you ...read more |
| 2025-04-16 10:29 | Exact Online - Error when deleting entry lines in purchase entries (Global) | minor | 23 hrs, 15 mins | This incident has been resolved. You are now able to delete entry lines in purchase entries again without issues....read more |
| 2025-04-14 15:36 | Exact Online Developers - Logging in to expired license not possible (Global) | minor | 25 hrs, 25 mins | This issue has been resolved. You can now log in again to convert your developer account to the new developer lic...read more |
| 2025-04-14 13:21 | Exact Online - Invalid error 'trackstatus: error' when sending invoices through PEPPOL (NL/BE) | minor | 0 second | The issue has been resolved and the affected invoices can now be send via PEPPOL through the history. [Sales > In...read more |
| 2025-04-14 09:01 | Exact Online - Email messages not delivered (Global) | minor | 1 hr, 22 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-13 10:45 | Exact Online Payroll - Social Fund in Taxivervoer & Besloten Busvervoer is calculated nett instead o... | minor | 0 second | The Social Fund calculation in Taxivervoer (NL-2801) and Besloten Busvervoer (NL-3001) is adjusted from nett to g...read more |
| 2025-04-11 13:58 | Exact Online - Delay processing uploaded scans (NL/BE) | minor | 264 hrs, 50 mins | This issue has been resolved.This issue has been resolved. |
| 2025-04-11 13:29 | EOL Fiscaal - In the assessment overview, the client relationship filter is not working (NL) | none | 145 hrs, 21 mins | This issue has been resolved. The client filters are working again. Our apologies for the inconvenience.This issue has been resolved. The client filters are working again. Our apologies for the inconvenience. |
| 2025-04-11 13:27 | EOL Jaarrekening - In the fiscal position, the outcome of the calculation of corporate income tax is... | none | 146 hrs, 49 mins | This issue has been resolved. Our apologies for the inconvenienceThis issue has been resolved. Our apologies for the inconvenience |
| 2025-04-11 13:22 | EOL Fiscaal - The date of death on the client card is not saved correctly (NL) | none | 145 hrs, 29 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-11 09:18 | HR & Salarisgemak – Not possible to log into the back office (NL) | major | 41 mins | The issue has been resolved. It is possible to log into the back office again. Our apologies for the inconvenienc...read more |
| 2025-04-11 09:11 | Bank Gateway - Unable to use Rabo BoekhoudKoppeling to receive transactions or send payments (NL) | minor | 1 hr, 48 mins | This issue has been resolved by Rabobank and for that reason, you are able to send out payments and receive trans...read more |
| 2025-04-10 17:06 | Exact Online Fiscaal en Jaarrekening - Delayed website response on https://app.fiscaalgemak.nl (NL) | none | 3 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-10 09:49 | Exact Online Collaboration - PDF files in the collaboration portal cannot be downloaded or downloade... | minor | 28 hrs, 43 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-04-09 17:03 | Exact Online Jaarrekening - Chapter 6 'Other notes' not hidden or shown with incorrect additional ch... | none | 189 hrs, 53 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |