Current Status: Exact is UP
We checked the official Exact status page for updates 3 mins, 27 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-31 11:47 | Exact Online - Bank statements BUNQ not imported yet (NL) | minor | 0 second | This incident has been resolved and the statements are imported. Our apologies for the inconvenience.This incident has been resolved and the statements are imported. Our apologies for the inconvenience. |
| 2025-08-31 11:27 | Exact Online Jaarrekening - Error while filing annual reports (NL) | minor | 0 second | This issue has been resolved. The annual reports have been filed with the Chamber of Commerce. In some cases you ...read more |
| 2025-08-29 13:14 | Exact Online - API links for linked clients revoked (NL/BE) | minor | 0 second | You may experience that the API links for linked clients are revoked. You are able to restore these links. We are...read more |
| 2025-08-29 10:44 | Exact Online - Company screening unavailable (NL/BE) | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-08-29 03:30 | [Scheduled] Exact Proquro – Mail server maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-28 12:03 | Exact Online Fiscal and Annual reporting - Declarations rejected with message 'Could not contact Mes... | minor | 1 hr, 26 mins | The issue has been resolved and declarations can be submitted again. Rejected declarations need to be manually re...read more |
| 2025-08-27 08:35 | Exact Online - ING 1.0 bank statements are delayed (NL) | minor | 24 hrs, 11 mins | This issue has been resolved. All statements have been delivered. Our apologies for the inconvenienceThis issue has been resolved. All statements have been delivered. Our apologies for the inconvenience |
| 2025-08-26 12:04 | BoekhoudGemak / Multivers Online - Logging in not possible (NL) | minor | 22 hrs, 10 mins | The issue has been resolved and you are able to login to Exact Boekhoud Gemak or Exact Multivers Online again. Ou...read more |
| 2025-08-26 09:13 | Exact Online - Knab 1.0 bank statements delayed (NL) | minor | 78 hrs, 12 mins | This issue has been resolved. All statements for the 1.0 bank links are delivered. Our apologies for the inconven...read more |
| 2025-08-25 09:45 | Exact Online Payroll – Pension base calculation does not take sick/not sick ratio into account in Bo... | minor | 0 second | The issue in the pension calculation has been resolved. To calculate retroactively with the correct calculation, ...read more |
| 2025-08-23 19:00 | [Scheduled] Exact Online - Scheduled maintenance on August 23rd | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-22 11:04 | Exact Online Payroll - Supplemental birth leave allowance paid at wrong rate (NL) | minor | 0 second | The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented. |
| 2025-08-22 10:38 | Exact Online Premium - Degraded performance through various menu paths (NL) | minor | 6 hrs, 22 mins | This issue has been resolved and the performance of Exact Online Premium is back to normal again. Our apologies f...read more |
| 2025-08-21 10:48 | Exact Online API - Delay in webhooks for Accounts (Global) | minor | 3 hrs, 27 mins | This issue has been resolved. We are not experiencing a delay in the execution of webhooks for the topic accounts...read more |
| 2025-08-20 03:30 | [Scheduled] Exact Proquro - Mail server maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-19 09:03 | Exact Online / Reeleezee - Knab 1.0 bank statements delayed (NL) | minor | 146 hrs, 55 mins | This issue has been resolved. All statements for the 1.0 bank links are delivered. Our apologies for the inconven...read more |
| 2025-08-18 16:35 | Exact Online Jaarrekening - Some annual reports are too large to download (NL) | minor | 19 hrs, 1 min | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-18 11:58 | Exact Online Jaarrekening – Green arrow for next page is missing in the trial balance (NL) | minor | 45 hrs, 6 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-18 11:29 | Exact Online - Documents sent to the digital postbox are not received (BE) | minor | 3 hrs, 9 mins | This issue has been resolved, and all previously sent documents are processed successfully. There is no need to r...read more |
| 2025-08-18 08:00 | [Scheduled] Exact Online Payroll/Globe Salaris/HR & SalarisGemak/Salaris Plus - Temporary delay in r... | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 20:00 | [Scheduled] HR & Salaris Gemak - Maintenance on 13-08-2025 between 20:00 - 22:00 CET | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-12 11:12 | Exact Online - Login in Safari not possible (Global) | minor | 4 hrs, 38 mins | This issue has been resolved. Logging in to Exact Online in Safari should not cause warnings anymore. Our apologi...read more |
| 2025-08-11 11:18 | Exact Online - Statements via Exact PSD2-bank links and/or Rabo BoekhoudKoppeling are not imported y... | minor | 33 hrs, 14 mins | This issue has been resolved. All transactions in between have been imported. If you still do not see any transac...read more |
| 2025-08-08 13:25 | Exact Online Payroll – HOP premium base should not be influenced by pension in Horeca (NL) | minor | 0 second | The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented. |
| 2025-08-08 11:22 | Exact Online API - Delay in webhooks for G/L accounts (Global) | minor | 82 hrs, 7 mins | This issue has been resolved. We are not experiencing a delay in the execution of webhooks for the topic G/L acco...read more |
| 2025-08-08 11:22 | Exact API - API links currently unavailable (Global) | major | 24 hrs, 2 mins | This issue has been resolved and the API links will work as intended again. Our apologies for the inconvenience.This issue has been resolved and the API links will work as intended again. Our apologies for the inconvenience. |
| 2025-08-08 11:20 | Exact Online - Not verified as Legal representative when completing Peppol registration (BE) | minor | 508 hrs, 53 mins | This issue has been resolved. You won't get an invalid error that you are not verified as the Legal representativ...read more |
| 2025-08-08 11:19 | Exact Online - UBO's in Company screening are filled in incorrectly (BE) | minor | 0 second | You may experience that the UBO's of your company are not filled in correctly when starting the Company screening...read more |
| 2025-08-07 14:30 | Exact API - Error on mandatory filtering for API calls (Global) | minor | 18 hrs, 32 mins | This issue has been resolved. You will not experience anymore that your API calls receive a bad request due to fa...read more |
| 2025-08-07 11:10 | Exact Online Jaarrekening - Financial link currently not working (NL) | minor | 3 hrs, 9 mins | This incident has been resolved. The Financial link is working again also the trial balance can be imported throu...read more |
| 2025-08-06 11:25 | Exact Online - Historical journals show codes instead of descriptions (BE) | minor | 45 hrs, 58 mins | This issue has been resolved. You will see the description of your G/L accounts, customers and suppliers again wh...read more |
| 2025-08-06 09:18 | Exact Online - Oops error when creating, printing or sending sales invoices (NL/BE) | minor | 1 hr, 58 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-05 16:53 | Exact Online Payroll – Irregularity allowance calculated over hourly rate instead of gross salary in... | minor | 0 second | The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented. |
| 2025-08-05 14:19 | Exact Online Premium - Delay in automations (NL) | minor | 24 hrs, 34 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-02 21:00 | [Scheduled] Exact Online Jaarrekening & Fiscaal - Maintenance on 02-08-2025 between 21:00 - 00:00 CE... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-01 14:46 | Exact Globe/Exact Financials - No invitation e-mail sent when registering for electronic invoicing (... | minor | 2 hrs, 6 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-08-01 09:31 | Exact Online Bouw - Unable to load the project overview (Global) | minor | 124 hrs, 56 mins | This issue has been resolved. All customers who registered a support case with us with be reverted to the new pro...read more |
| 2025-07-31 10:50 | Exact Online - Not able to start a support chat or create a supportcase (Global) | minor | 1 hr, 1 min | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-30 14:35 | Exact Proquro - Disruption in Exchange with Exact Online (NL) | minor | 23 hrs, 44 mins | The issue has been identified and a solution has been implemented. The error message in the exchange between Exac...read more |
| 2025-07-29 15:42 | Exact Online Payroll – Ploegentoeslag in M&T CLA’s is too low in the pensionbase when there is a PTF... | minor | 0 second | The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...read more |
| 2025-07-28 09:30 | Exact Online - Missing CODA statements for KBC and BNP (BE) | minor | 2 hrs, 25 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-25 15:56 | Exact Online - 'Payment failed' error after paying Sales invoice using Mollie payment link (NL/BE) | minor | 0 second | The issue has been resolved. If future payments can not be confirmed, you will get a notification to verify the p...read more |
| 2025-07-24 10:43 | Exact Multivers - Printers not visible or do not work correctly (NL) | minor | 0 second | The issue has been resolved. Printers should be working correctly now. If problems still occur please contact sup...read more |
| 2025-07-23 16:07 | Exact Online Jaarrekening - Explanation of receivables is not included in the preview (NL) | minor | 17 hrs, 4 mins | The issue has been resolved. Explanation of receivables is included in the preview. Our apologies for the inconve...read more |
| 2025-07-23 13:25 | Exact Multivers - Multivers freezes or closes after logging in (NL) | minor | 0 second | This issue has been resolved. Exact Multivers no longer freezes or closes after logging in. Our apologies for the...read more |
| 2025-07-21 08:35 | Exact HR & Salaris Gemak - Fout in RemoteApp when logging in (NL) | minor | 2 hrs, 2 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-20 09:28 | Exact Online - Not possible to complete Peppol registration if you are not the legal representative ... | minor | 0 second | This issue has been resolved.This issue has been resolved. |
| 2025-07-18 14:19 | Exact Online - Scans still with status 'in progress' (BE) | minor | 2 hrs, 21 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-18 10:20 | Exact Online - Statements Rabo Boekhoudkoppeling not imported yet (NL) | minor | 24 hrs, 48 mins | The issue has been resolved and the statements are imported. Our apologies for the inconvenience.The issue has been resolved and the statements are imported. Our apologies for the inconvenience. |
| 2025-07-17 16:18 | Exact Bouw - "Entity not found" when opening documents in Bouw app for basic users on iOS (Global) | minor | 17 hrs, 44 mins | This issue has been resolved. Our apologies for the inconvenienceThis issue has been resolved. Our apologies for the inconvenience |