Current Status: Exalate is UP
We checked the official Exalate status page for updates 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-02 10:00 | Upgrade of Exalate for Freshdesk and Freshservice to 5.28.1 version | none | 0 second | THIS IS A SCHEDULED EVENT Sep 2, 12:00 - 14:00 CESTAug 28, 14:40 CESTScheduled - This upgrade for Freshdesk and F...read more |
| 2025-08-29 18:18 | Jira Cloud IssueLinks being Removed | minor | 0 second | All nodes have been moved from the affected version and a workaround to remediate the possible effects on issue l...read more |
| 2025-08-28 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.28.0 version | maintenance | 4 hrs, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-27 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Azure DevOps to 5.28.0 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-26 12:00 | [Scheduled] Upgrade of Exalate for Salesforce, Zendesk and Github to 5.28.0 version | maintenance | 1 hr, 44 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-29 10:00 | [Scheduled] Upgrade of Exalate for Freshdesk and Freshservice to 5.27.0 version | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-28 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.27.0 version | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-24 10:00 | [Scheduled] Upgrade of Exalate for Salesforce and Azure DevOps to 5.27.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-23 10:00 | [Scheduled] Upgrade of Exalate for Github, ServiceNow, Zendesk to 5.27.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-26 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.26.0 version | maintenance | 4 hrs, 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-25 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.26.0 version | maintenance | 1 hr, 38 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-24 10:00 | [Scheduled] Upgrade of Exalate for Zendesk to 5.26.0 version | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-23 10:00 | [Scheduled] Upgrade of Exalate for Github, Azure DevOps to 5.26.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-26 09:47 | Upgrade of Exalate for ServiceNow and Salesforce to 5.25.0 version | none | 0 second | May 26, 11:47 CESTCompleted - The scheduled maintenance has been completed.May 26, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-21 15:30 | Upgrade of Exalate for Jira Cloud to 5.25.0 version | none | 0 second | May 21, 17:30 CESTCompleted - The scheduled maintenance has been completed.May 21, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-20 10:20 | Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.25.0 version | none | 0 second | May 20, 12:20 CESTCompleted - The scheduled maintenance has been completed.May 20, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-07 10:11 | Upgrade of Exalate for ServiceNow and Salesforce to 5.24.3 version | none | 0 second | May 7, 12:11 CESTCompleted - The scheduled maintenance has been completed.May 7, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-06 13:32 | Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.24.3 version | none | 0 second | May 6, 15:32 CESTCompleted - The scheduled maintenance has been completed.May 6, 15:31 CESTUpdate - Scheduled m...read more |
| 2025-05-05 17:00 | Upgrade of Exalate for Jira Cloud to 5.24.3 version | none | 0 second | May 5, 19:00 CESTCompleted - The scheduled maintenance has been completed.May 5, 10:00 CESTIn progress - Schedu...read more |
| 2025-04-17 09:30 | Upgrade of Exalate for ServiceNow and Salesforce to 5.24.2 version | none | 0 second | Apr 17, 11:30 CESTCompleted - The scheduled maintenance has been completed.Apr 17, 10:00 CESTIn progress - Schedu...read more |
| 2025-04-16 15:41 | Upgrade of Exalate for Jira Cloud to 5.24.2 version | none | 0 second | Apr 16, 17:41 CESTCompleted - The scheduled maintenance has been completed.Apr 16, 10:00 CESTIn progress - Schedu...read more |
| 2025-04-15 12:00 | Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.24.1 version | none | 0 second | Apr 15, 14:00 CESTCompleted - The scheduled maintenance has been completed.Apr 15, 10:00 CESTIn progress - Schedu...read more |
| 2025-04-09 15:32 | Connection error on Cloud instance | none | 0 second | Apr 9, 17:32 CESTResolved - All affected services are now back online, and no further impacts have been observed...read more |
| 2025-03-26 18:00 | HotFix upgrade of Exalate for Jira Cloud to 5.23.3 version | none | 0 second | Mar 26, 19:00 CETCompleted - The scheduled maintenance has been completed.Mar 26, 10:30 CETIn progress - Schedule...read more |
| 2025-03-25 13:37 | HotFix upgrade of Exalate for Zendesk, Azure DevOps, Github, Salesforce, ServiceNow to 5.23.3 versio... | none | 0 second | Mar 25, 14:37 CETCompleted - The scheduled maintenance has been completed.Mar 25, 10:30 CETIn progress - Schedule...read more |
| 2025-03-24 18:00 | Security Maintenance Update | none | 0 second | Mar 24, 19:00 CETCompleted - The scheduled maintenance has been completed.Mar 24, 10:00 CETIn progress - Schedule...read more |
| 2025-03-19 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.23.0 version | maintenance | 11 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-18 10:00 | [Scheduled] Upgrade of Exalate for Salesforce and ServiceNow to 5.23.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-17 10:00 | [Scheduled] Upgrade of Exalate for Azure DevOps, Zendesk, Github to 5.23.0 version | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-14 07:00 | [Scheduled] Database maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-21 08:00 | [Scheduled] Database Maintenance Notification | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 19:07 | Some nodes are down due to cluster issue | major | 44 hrs, 52 mins | This incident has been resolved. We will be providing an RCA next week.This incident has been resolved. We will be providing an RCA next week. |
| 2025-02-19 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.22.0 version | maintenance | 11 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.22.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-17 10:00 | [Scheduled] Upgrade of Exalate for Azure DevOps, Zendesk and Github to 5.22.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-23 10:00 | [Scheduled] HotFix Upgrade of Exalate for Github to 5.21.2 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.21.1 version | maintenance | 11 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.21.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-16 16:51 | www.exalate.com is not accessible | major | 17 hrs, 49 mins | The incident is resolved.The incident is resolved. |
| 2025-01-16 10:00 | [Scheduled] Upgrade of Exalate for Github, Azure DevOps and Zendesk to 5.21.0 version | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-19 11:00 | [Scheduled] Upgrade of Exalate for Github to 5.20.1 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-19 11:00 | [Scheduled] Hotfix release of Exalate for ServiceNow to 5.20.2 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-18 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.20.1 version | maintenance | 13 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-17 11:00 | [Scheduled] Upgrade of Exalate for Salesforce and ServiceNow to 5.20.1 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-16 11:00 | [Scheduled] Upgrade of Exalate for Azure DevOps and Zendesk to 5.20.0 version | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-28 11:00 | [Scheduled] Upgrade Exalate for Jira Cloud to version 5.19.3 | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-27 10:00 | [Scheduled] Upgrade Exalate for Salesforce and ServiceNow to version 5.19.2 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-26 10:00 | [Scheduled] Upgrade Exalate for Github, Azure DevOps, Zendesk to version 5.19.2 | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-19 10:00 | [Scheduled] Upgrade Exalate for Github, Azure DevOps, Zendesk to version 5.19.1 | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-13 09:44 | Salesforce nodes down due to a major service interruption at Salesforce | major | 151 hrs, 25 mins | We consider the case closed. The root cause was a degraded performance at the salesforce side. We are looking ho...read more |