Current Status: Exalate is UP
We checked the official Exalate status page for updates 5 mins, 8 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-29 12:00 | [Scheduled] Upgrade of Exalate for Freshdesk and Freshservice to 5.29.0 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-06 10:00 | [Scheduled] Upgrade of Exalate for Azure DevOps and ServiceNow to 5.28.7 version | maintenance | 3 hrs, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-04 08:18 | Some Exalate nodes down (specially on Jira Cloud) | major | 36 mins | The issue is fully resolved and all nodes are operational. A post-mortem will be provided here in due course.The issue is fully resolved and all nodes are operational. A post-mortem will be provided here in due course. |
| 2025-10-03 11:43 | Jira Cloud: Script Configuration Update Available | minor | 0 second | We've released a configuration update for Jira Cloud connections running version 5.28.5. Who is affected: Custom...read more |
| 2025-10-01 06:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.28.5 version | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-29 18:18 | Jira Cloud IssueLinks being Removed | minor | 0 second | The issue affecting Jira Cloud issue links has been fully resolved. A detailed postmortem will be published soon ...read more |
| 2025-09-24 12:56 | Some Exalate nodes unavailable | major | 27 hrs, 25 mins | We have extensively monitored the cluster health and there have been no outstanding issues found.We have extensively monitored the cluster health and there have been no outstanding issues found. |
| 2025-09-24 06:00 | [Scheduled] Upgrade of Exalate for Zendesk to 5.28.5 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-22 10:00 | [Scheduled] Upgrade of Exalate for Github and Azure DevOps to 5.28.4 version | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-15 12:00 | [Scheduled] Upgrade of Exalate for Freshdesk and Freshservice to 5.28.2 version | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-02 10:00 | Upgrade of Exalate for Freshdesk and Freshservice to 5.28.1 version | none | 0 second | THIS IS A SCHEDULED EVENT Sep 2, 12:00 - 14:00 CESTAug 28, 14:40 CESTScheduled - This upgrade for Freshdesk and F...read more |
| 2025-08-28 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.28.0 version | maintenance | 4 hrs, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-27 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Azure DevOps to 5.28.0 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-26 12:00 | [Scheduled] Upgrade of Exalate for Salesforce, Zendesk and Github to 5.28.0 version | maintenance | 1 hr, 44 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-29 11:00 | Upgrade of Exalate for Freshdesk and Freshservice to 5.27.0 version | none | 0 second | Jul 29, 13:00 CESTCompleted - The scheduled maintenance has been completed.Jul 29, 10:00 CESTIn progress - Schedu...read more |
| 2025-07-28 16:00 | Upgrade of Exalate for Jira Cloud to 5.27.0 version | none | 0 second | Jul 28, 18:00 CESTCompleted - The scheduled maintenance has been completed.Jul 28, 10:00 CESTIn progress - Schedu...read more |
| 2025-07-24 12:00 | Upgrade of Exalate for Salesforce and Azure DevOps to 5.27.0 version | none | 0 second | Jul 24, 14:00 CESTCompleted - The scheduled maintenance has been completed.Jul 24, 10:00 CESTIn progress - Schedu...read more |
| 2025-07-23 12:00 | Upgrade of Exalate for Github, ServiceNow, Zendesk to 5.27.0 version | none | 0 second | Jul 23, 14:00 CESTCompleted - The scheduled maintenance has been completed.Jul 23, 10:00 CESTIn progress - Schedu...read more |
| 2025-06-26 12:34 | Upgrade of Exalate for Jira Cloud to 5.26.0 version | none | 0 second | Jun 26, 14:34 CESTCompleted - The scheduled maintenance has been completed.Jun 26, 10:00 CESTIn progress - Schedu...read more |
| 2025-06-25 09:38 | Upgrade of Exalate for ServiceNow and Salesforce to 5.26.0 version | none | 0 second | Jun 25, 11:38 CESTCompleted - The scheduled maintenance has been completed.Jun 25, 10:00 CESTIn progress - Schedu...read more |
| 2025-06-24 11:00 | Upgrade of Exalate for Zendesk to 5.26.0 version | none | 0 second | Jun 24, 13:00 CESTCompleted - The scheduled maintenance has been completed.Jun 24, 10:00 CESTIn progress - Schedu...read more |
| 2025-06-23 12:00 | Upgrade of Exalate for Github, Azure DevOps to 5.26.0 version | none | 0 second | Jun 23, 14:00 CESTCompleted - The scheduled maintenance has been completed.Jun 23, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-26 09:47 | Upgrade of Exalate for ServiceNow and Salesforce to 5.25.0 version | none | 0 second | May 26, 11:47 CESTCompleted - The scheduled maintenance has been completed.May 26, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-21 15:30 | Upgrade of Exalate for Jira Cloud to 5.25.0 version | none | 0 second | May 21, 17:30 CESTCompleted - The scheduled maintenance has been completed.May 21, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-20 10:20 | Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.25.0 version | none | 0 second | May 20, 12:20 CESTCompleted - The scheduled maintenance has been completed.May 20, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-07 10:11 | Upgrade of Exalate for ServiceNow and Salesforce to 5.24.3 version | none | 0 second | May 7, 12:11 CESTCompleted - The scheduled maintenance has been completed.May 7, 10:00 CESTIn progress - Schedu...read more |
| 2025-05-06 15:31 | [Scheduled] Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.24.3 version | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-05 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.24.3 version | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.24.2 version | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-16 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.24.2 version | maintenance | 7 hrs, 41 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-15 10:00 | [Scheduled] Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.24.1 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-08 14:58 | Connection error on Cloud instance | major | 26 hrs, 34 mins | All affected services are now back online, and no further impacts have been observed. We apologize for any inconv...read more |
| 2025-03-26 10:30 | [Scheduled] HotFix upgrade of Exalate for Jira Cloud to 5.23.3 version | maintenance | 8 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 10:30 | [Scheduled] HotFix upgrade of Exalate for Zendesk, Azure DevOps, Github, Salesforce, ServiceNow to 5... | maintenance | 4 hrs, 7 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-24 10:00 | [Scheduled] Security Maintenance Update | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.23.0 version | maintenance | 11 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-18 10:00 | [Scheduled] Upgrade of Exalate for Salesforce and ServiceNow to 5.23.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-17 10:00 | [Scheduled] Upgrade of Exalate for Azure DevOps, Zendesk, Github to 5.23.0 version | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-14 07:00 | [Scheduled] Database maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-21 08:00 | [Scheduled] Database Maintenance Notification | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 19:07 | Some nodes are down due to cluster issue | major | 44 hrs, 52 mins | This incident has been resolved. We will be providing an RCA next week.This incident has been resolved. We will be providing an RCA next week. |
| 2025-02-19 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.22.0 version | maintenance | 11 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.22.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-17 10:00 | [Scheduled] Upgrade of Exalate for Azure DevOps, Zendesk and Github to 5.22.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-23 10:00 | [Scheduled] HotFix Upgrade of Exalate for Github to 5.21.2 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 10:00 | [Scheduled] Upgrade of Exalate for Jira Cloud to 5.21.1 version | maintenance | 11 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 10:00 | [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.21.0 version | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-16 16:51 | www.exalate.com is not accessible | major | 17 hrs, 49 mins | The incident is resolved.The incident is resolved. |
| 2025-01-16 10:00 | [Scheduled] Upgrade of Exalate for Github, Azure DevOps and Zendesk to 5.21.0 version | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-19 11:00 | [Scheduled] Hotfix release of Exalate for ServiceNow to 5.20.2 version | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |