Exalate Status

Is Exalate down?

Current Status: Exalate is UP

We checked the official Exalate status page for updates 1 min, 41 seconds ago.

Past Exalate Incidents

Source: Official Exalate status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-09-29 18:18 Jira Cloud IssueLinks being Removed
minor
0 second

The issue affecting Jira Cloud issue links has been fully resolved. A detailed postmortem will be published soon ...

2025-09-15 12:00 [Scheduled] Upgrade of Exalate for Freshdesk and Freshservice to 5.28.2 version
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-02 10:00 Upgrade of Exalate for Freshdesk and Freshservice to 5.28.1 version
none
0 second

THIS IS A SCHEDULED EVENT Sep 2, 12:00 - 14:00 CESTAug 28, 14:40 CESTScheduled - This upgrade for Freshdesk and F...

2025-08-28 10:00 [Scheduled] Upgrade of Exalate for Jira Cloud to 5.28.0 version
maintenance
4 hrs, 19 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-27 10:00 [Scheduled] Upgrade of Exalate for ServiceNow and Azure DevOps to 5.28.0 version
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-26 12:00 [Scheduled] Upgrade of Exalate for Salesforce, Zendesk and Github to 5.28.0 version
maintenance
1 hr, 44 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-29 10:00 [Scheduled] Upgrade of Exalate for Freshdesk and Freshservice to 5.27.0 version
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-28 10:00 [Scheduled] Upgrade of Exalate for Jira Cloud to 5.27.0 version
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-24 10:00 [Scheduled] Upgrade of Exalate for Salesforce and Azure DevOps to 5.27.0 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-23 10:00 [Scheduled] Upgrade of Exalate for Github, ServiceNow, Zendesk to 5.27.0 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-26 12:34 Upgrade of Exalate for Jira Cloud to 5.26.0 version
none
0 second

Jun 26, 14:34 CESTCompleted - The scheduled maintenance has been completed.Jun 26, 10:00 CESTIn progress - Schedu...

2025-06-25 09:38 Upgrade of Exalate for ServiceNow and Salesforce to 5.26.0 version
none
0 second

Jun 25, 11:38 CESTCompleted - The scheduled maintenance has been completed.Jun 25, 10:00 CESTIn progress - Schedu...

2025-06-24 11:00 Upgrade of Exalate for Zendesk to 5.26.0 version
none
0 second

Jun 24, 13:00 CESTCompleted - The scheduled maintenance has been completed.Jun 24, 10:00 CESTIn progress - Schedu...

2025-06-23 12:00 Upgrade of Exalate for Github, Azure DevOps to 5.26.0 version
none
0 second

Jun 23, 14:00 CESTCompleted - The scheduled maintenance has been completed.Jun 23, 10:00 CESTIn progress - Schedu...

2025-05-26 09:47 Upgrade of Exalate for ServiceNow and Salesforce to 5.25.0 version
none
0 second

May 26, 11:47 CESTCompleted - The scheduled maintenance has been completed.May 26, 10:00 CESTIn progress - Schedu...

2025-05-21 15:30 Upgrade of Exalate for Jira Cloud to 5.25.0 version
none
0 second

May 21, 17:30 CESTCompleted - The scheduled maintenance has been completed.May 21, 10:00 CESTIn progress - Schedu...

2025-05-20 10:20 Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.25.0 version
none
0 second

May 20, 12:20 CESTCompleted - The scheduled maintenance has been completed.May 20, 10:00 CESTIn progress - Schedu...

2025-05-07 10:11 Upgrade of Exalate for ServiceNow and Salesforce to 5.24.3 version
none
0 second

May 7, 12:11 CESTCompleted - The scheduled maintenance has been completed.May 7, 10:00 CESTIn progress - Schedu...

2025-05-06 13:32 Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.24.3 version
none
0 second

May 6, 15:32 CESTCompleted - The scheduled maintenance has been completed.May 6, 15:31 CESTUpdate - Scheduled m...

2025-05-05 17:00 Upgrade of Exalate for Jira Cloud to 5.24.3 version
none
0 second

May 5, 19:00 CESTCompleted - The scheduled maintenance has been completed.May 5, 10:00 CESTIn progress - Schedu...

2025-04-17 09:30 Upgrade of Exalate for ServiceNow and Salesforce to 5.24.2 version
none
0 second

Apr 17, 11:30 CESTCompleted - The scheduled maintenance has been completed.Apr 17, 10:00 CESTIn progress - Schedu...

2025-04-16 15:41 Upgrade of Exalate for Jira Cloud to 5.24.2 version
none
0 second

Apr 16, 17:41 CESTCompleted - The scheduled maintenance has been completed.Apr 16, 10:00 CESTIn progress - Schedu...

2025-04-15 12:00 Upgrade of Exalate for Github, Azure DevOps, Zendesk to 5.24.1 version
none
0 second

Apr 15, 14:00 CESTCompleted - The scheduled maintenance has been completed.Apr 15, 10:00 CESTIn progress - Schedu...

2025-04-09 15:32 Connection error on Cloud instance
none
0 second

Apr 9, 17:32 CESTResolved - All affected services are now back online, and no further impacts have been observed...

2025-03-26 18:00 HotFix upgrade of Exalate for Jira Cloud to 5.23.3 version
none
0 second

Mar 26, 19:00 CETCompleted - The scheduled maintenance has been completed.Mar 26, 10:30 CETIn progress - Schedule...

2025-03-25 13:37 HotFix upgrade of Exalate for Zendesk, Azure DevOps, Github, Salesforce, ServiceNow to 5.23.3 versio...
none
0 second

Mar 25, 14:37 CETCompleted - The scheduled maintenance has been completed.Mar 25, 10:30 CETIn progress - Schedule...

2025-03-24 10:00 [Scheduled] Security Maintenance Update
maintenance
9 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 10:00 [Scheduled] Upgrade of Exalate for Jira Cloud to 5.23.0 version
maintenance
11 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-18 10:00 [Scheduled] Upgrade of Exalate for Salesforce and ServiceNow to 5.23.0 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-17 10:00 [Scheduled] Upgrade of Exalate for Azure DevOps, Zendesk, Github to 5.23.0 version
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-14 07:00 [Scheduled] Database maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-21 08:00 [Scheduled] Database Maintenance Notification
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-19 19:07 Some nodes are down due to cluster issue
major
44 hrs, 52 mins

This incident has been resolved. We will be providing an RCA next week.This incident has been resolved. We will be providing an RCA next week.

2025-02-19 10:00 [Scheduled] Upgrade of Exalate for Jira Cloud to 5.22.0 version
maintenance
11 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-18 10:00 [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.22.0 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-17 10:00 [Scheduled] Upgrade of Exalate for Azure DevOps, Zendesk and Github to 5.22.0 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-23 10:00 [Scheduled] HotFix Upgrade of Exalate for Github to 5.21.2 version
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-22 10:00 [Scheduled] Upgrade of Exalate for Jira Cloud to 5.21.1 version
maintenance
11 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-21 10:00 [Scheduled] Upgrade of Exalate for ServiceNow and Salesforce to 5.21.0 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-16 16:51 www.exalate.com is not accessible
major
17 hrs, 49 mins

The incident is resolved.The incident is resolved.

2025-01-16 10:00 [Scheduled] Upgrade of Exalate for Github, Azure DevOps and Zendesk to 5.21.0 version
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-19 11:00 [Scheduled] Upgrade of Exalate for Github to 5.20.1 version
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-19 11:00 [Scheduled] Hotfix release of Exalate for ServiceNow to 5.20.2 version
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-18 10:00 [Scheduled] Upgrade of Exalate for Jira Cloud to 5.20.1 version
maintenance
13 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-17 11:00 [Scheduled] Upgrade of Exalate for Salesforce and ServiceNow to 5.20.1 version
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-16 11:00 [Scheduled] Upgrade of Exalate for Azure DevOps and Zendesk to 5.20.0 version
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-28 11:00 [Scheduled] Upgrade Exalate for Jira Cloud to version 5.19.3
maintenance
9 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-27 10:00 [Scheduled] Upgrade Exalate for Salesforce and ServiceNow to version 5.19.2
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-26 10:00 [Scheduled] Upgrade Exalate for Github, Azure DevOps, Zendesk to version 5.19.2
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-19 10:00 [Scheduled] Upgrade Exalate for Github, Azure DevOps, Zendesk to version 5.19.1
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.