Current Status: Finalsite is UP
We checked the official Finalsite status page for updates 2 mins, 56 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-15 16:17 | Trouble Creating Smore Newsletter | minor | 89 hrs, 59 mins | Working with Smore, they have identified the issue, and Smore newsletter creation is now working as expected. We...read more |
| 2025-08-14 21:00 | [Scheduled] EMS Database Migration - US/Global Region | maintenance | 3 hrs, 4 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-14 03:00 | [Scheduled] Composer Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 12:33 | Messages XR Delivery and Reporting Issues | minor | 22 hrs | We would like to report that delays with message sending and reporting have been resolved. After closely monitori...read more |
| 2025-08-13 03:00 | [Scheduled] Composer Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 02:00 | [Scheduled] Connect 5.22.50 Release | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 02:00 | [Scheduled] Composer Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 01:00 | [Scheduled] Composer Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-08 20:45 | Connect: SMS Sending Issue | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-07 21:00 | [Scheduled] EMS Database Migration - Canadian Region | maintenance | 1 hr, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 15:00 | [Scheduled] Composer Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 15:00 | [Scheduled] Composer Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 03:00 | [Scheduled] Composer Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-04 15:15 | SMS Sending Delay | minor | 20 hrs, 20 mins | Working with our third party provider, this issue is now resolved as of 9am CT. We again apologize for any inconv...read more |
| 2025-08-04 08:02 | Degraded Performance Issue | major | 3 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-22 10:36 | Mass Notification – Messages Not Sending for a Subset of Clients | major | 1 hr, 15 mins | The issue has been resolved, and all messages are once again sending. Thank you for your patience while we worked...read more |
| 2025-07-09 00:00 | [Scheduled] Connect 5.22.49 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-08 04:01 | [Scheduled] Composer Maintenance | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-08 04:00 | [Scheduled] Composer Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-08 03:00 | [Scheduled] Composer Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 15:01 | [Scheduled] Composer Maintenance | maintenance | 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 15:00 | [Scheduled] Composer Maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-30 14:25 | Messages Incident: Some Recipients are Mistakenly Being Suppressed with "Reason: Not Found" | minor | 0 second | Our provider has resolved the issue that resulted in certain email recipients being suppressed. If you require an...read more |
| 2025-06-28 01:00 | [Scheduled] Messages XR - Enterprise: Planned Maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-23 12:04 | Composer - Off Feed Results Issues | minor | 19 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-13 13:12 | Messages Incident: Some Recipients are Mistakenly Being Suppressed Due to "Not Found" Error | minor | 74 hrs, 45 mins | Our provider has resolved the issue that resulted in certain email recipients being suppressed. If you require an...read more |
| 2025-06-12 16:38 | Unable to upload attachments | minor | 19 mins | Attachments can once again be uploaded to messages, and the system is performing as expected. If you have any ong...read more |
| 2025-06-12 14:18 | Composer Performance Issues | major | 5 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 03:01 | [Scheduled] Composer Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-10 02:00 | [Scheduled] Composer Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-10 01:00 | [Scheduled] Composer Maintenance | maintenance | 3 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-06 11:23 | Web Community Manager: Login & Performance Issues | major | 5 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-02 15:01 | [Scheduled] Composer Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-02 15:00 | [Scheduled] Composer Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 14:29 | Performance Issues | major | 23 mins | This issue has been resolved and sites are now performing as expected. If you are experiencing any lingering issu...read more |
| 2025-05-30 14:14 | Finalsite Enrollment Degraded Performance | minor | 20 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-29 22:01 | [Scheduled] Finalsite Enrollment Scheduled Maintenance | maintenance | 5 hrs, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-29 02:00 | [Scheduled] Connect 5.22.48 Release | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-09 03:00 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-08 11:00 | [Scheduled] Preventative Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-08 09:07 | Finalsite Store: Performance Issue | minor | 4 hrs, 25 mins | This issue affecting Finalsite Store has been fully resolved, thank you for your patience.This issue affecting Finalsite Store has been fully resolved, thank you for your patience. |
| 2025-05-02 17:17 | Finalsite Enrollment - Azure SSO Login Unavailable | minor | 29 mins | This issue has been resolved and service is restored.This issue has been resolved and service is restored. |
| 2025-04-24 01:00 | [Scheduled] Mass Notifications 10.56 Release | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-16 13:44 | Degraded Performance Issue | minor | 43 mins | The issue has been resolved, and Connect is now performing as expected. If you still encounter an issue with the ...read more |
| 2025-04-15 13:29 | Website Access Issues | minor | 58 mins | This incident has been resolved. We apologize for any disruption this may have caused. Please reach out to our Su...read more |
| 2025-03-20 08:38 | Connect Load Issue - Degraded Performance | minor | 1 hr, 36 mins | The issue has been resolved, and Connect is now performing as expected. If you still encounter an issue with the ...read more |
| 2025-03-13 16:01 | Mass Notifications - AT&T Deactivated Phone Numbers | none | 90 hrs, 22 mins | All AT&T accounts deactivated on March 4 due to the erroneous files sent by AT&T have been reinstated/reactivated...read more |
| 2025-03-11 02:00 | [Scheduled] Connect 5.22.47 Release | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 12:20 | Mass Notifications - Site Slowness | minor | 16 mins | Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...read more |
| 2025-02-28 15:17 | Mass Notifications - Site Slowness | minor | 59 mins | Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...read more |