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Past Fivetran Incidents

Source: Official Fivetran status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-10-31 21:10 Delayed syncs on some HVA connectors
minor
22 mins

This incident has been resolved.This incident has been resolved.

2025-10-31 01:35 3rd Party: Clickup Connections are failing with 4XX Errors
minor
2 hrs, 42 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-10-30 09:40 3rd Party: BambooHR connections are failing with 400 error status while accessing employees report
minor
6 hrs, 33 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-10-30 00:15 Fivetran: Data Integrity issue on subset of tables in Postgres Connections using Teleport
minor
37 hrs, 39 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-10-24 21:23 Fivetran: Some Oracle connections failed with error "ORA-01008: not all variables bound https://docs...
none
0 second

Incident Summary Description: Some Oracle connections were failing when running queries to filter column details...

2025-10-24 11:10 Fivetran: Few Salesforce Marketing Cloud Connections are failing
minor
2 hrs, 10 mins

This incident has been resolved. We have confirmed that instance rates have returned to normal, and Salesforce Ma...

2025-10-24 06:10 dbt Core Transformations are failing with the Artifact File error
minor
10 hrs, 10 mins

Incident Summary Description: We have identified that dbt Core transformations containing steps such as dbt deps,...

2025-10-24 00:30 3rd Party: Some LinkedIn connectors are failing with HTTP 500 - Internal Server Error.
none
0 second

This incident has been resolved. We have confirmed that instance rates have returned to normal, and LinkedIn Ads ...

2025-10-22 16:45 Fivetran: Facebook Ads connections are failing with a Metric Definition Exception
minor
2 hrs, 38 mins

This incident has been resolved. We have confirmed that instance rates have returned to normal, and Facebook Ads ...

2025-10-22 08:20 Fivetran: Unable to complete Oauth2 authorization for connectors
minor
0 second

We have resolved this incident.We have resolved this incident.

2025-10-22 02:00 Fivetran: Multiple connections sync are stuck blocking the data processing and resulted in sync gaps...
none
0 second

This incident has been resolved. We have confirmed that instance rates have returned to normal, and connections a...

2025-10-20 14:30 3rd Party: Some syncs are delayed in the AWS us-east-1 region
minor
13 hrs, 28 mins

We have marked this incident as resolved. Sync rates are returning to normal levels and affected connectors are s...

2025-10-20 11:40 3rd Party: Intercom APIs are currently unavailable
none
0 second

Oct 20, 11:40 UTCIdentified - The issue has been identified and we are working to resolve it.Oct 20, 11:40 UTCIdentified - The issue has been identified and we are working to resolve it.

2025-10-20 10:23 3rd Party: Some syncs are failing in AWS us-east-1
none
1 hr, 26 mins

We have marked this incident as resolved. Sync rates are returning to normal levels and affected connectors are s...

2025-10-20 09:00 3rd Party: Intercom APIs are currently unavailable
minor
0 second

A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results.

2025-10-20 08:40 3rd Party: Airtable connections are failing due to an underlying service outage
minor
0 second

The issue has been identified as the source side infrastructure issue. You can find more details below. https://...

2025-10-17 07:50 3rd Party: Some of the Instagram connections are failing while trying to fetch data for the comment ...
minor
7 hrs, 21 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-10-15 13:05 3rd Party: Anaplan connection syncs failing with 522 errors
minor
7 hrs

This incident has been resolved. Incident Summary Description: Anaplan connection syncs were failing with 522 e...

2025-10-13 00:06 Fivetran: Setup Tests and Schema Change Actions for All HD Connections Experiencing Failures
minor
3 hrs, 53 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-10-12 04:30 Fivetran: Twitter Ads Connections Failing With HTTP 429 Too Many Requests Error
none
0 second

Description: We identified an issue for Twitter Ads Connections, where the syncs fail with an HTTP 429 Too Many R...

2025-10-09 17:30 Fivetran: Google_ads connector failures with "Unknown failure. Failed to create GoogleAdsClient" err...
none
0 second

Description: We identified an issue with the Google Ads connector that caused syncs to fail with the error: "Unkn...

2025-10-08 11:30 Fivetran: Intermittent Sync Failure for Connectors with Managed_Data_Lake and New_S3_Datalake Destin...
none
0 second

Description: We identified an issue for connectors with managed_data_lake and new_s3_datalake destination service...

2025-10-06 14:00 3rd Party: LinkedIn Ads connections Syncs failing with an error
minor
0 second

Description: We identified an issue for LinkedIn Ads which resulted in syncs failing with the error: javax.ws.rs...

2025-10-06 14:00 3rd Party: LinkedIn Company Pages connections Syncs failing with an error
minor
0 second

Description: We identified an issue for LinkedIn Company Pages, which resulted in syncs failing with the error: ...

2025-10-03 16:00 Fivetran: Connection syncs encountering error "io.grpc.StatusRuntimeException: DEADLINE_EXCEEDED"
minor
8 hrs, 45 mins

The affected connections have resumed syncing successfully. <b>Incident Summary</b> Description: An issue was i...

2025-10-02 17:55 3rd Party: Multiple Shopify connections failing with a NullPointerException
major
14 hrs, 20 mins

Incident Summary: Description: Multiple Shopify connections are failing with a NullPointerException Timeline: ...

2025-10-02 04:45 Fivetran: Connection syncs encountering error "UNAVAILABLE: Network closed for unknown reason"
minor
20 hrs, 15 mins

The affected connections have resumed syncing successfully. <b>Incident Summary</b> Description: An issue was i...

2025-10-02 04:40 Fivetran: Multiple Google Display & Video 360 connections failing due to Unknown client failure erro...
minor
12 hrs, 40 mins

The affected connectors have resumed syncing successfully, and instance rates have returned to normal. <b>Incide...

2025-10-01 09:23 3rd Party: Fivetran app is temporarily unavailable in the Shopify App Store
major
482 hrs, 22 mins

We have marked this incident as resolved. Description: The Fivetran app was unavailable in the Shopify App Stor...

2025-10-01 02:00 Fivetran: Connection Failures in MDLS Destinations for AWS us-east-1 region
minor
17 hrs, 7 mins

Incident Summary: Description: Sync failures were observed for Managed Data Lake destinations in the AWS us-east...

2025-10-01 00:54 AWS US-East-1 region proxy failures
none
0 second

From about 9am through 3pm Pacific time, some connectors running the proxy connectivity method experienced sync f...

2025-09-29 23:45 Fivetran: Some Shopify connector syncs are failing due to Access denied for fileErrors field error
minor
5 hrs, 21 mins

This incident has been resolved. We have confirmed that instance rates have returned to normal and connectors are...

2025-09-29 14:25 Fivetran: MDLS destinations with Azure Storage were experiencing connection failures
minor
0 second

We have resolved this incident.We have resolved this incident.

2025-09-28 22:00 3rd Party: ADP Workforce Connections Failing Due to Maintenance
minor
8 hrs, 53 mins

Incident Summary Description: 3rd Party: ADP Workforce Connections Failing Due to Maintenance Timeline: 2025-09...

2025-09-28 15:07 Apple App Store connectors were failing with Unknown failure. Cannot read field "endPeriodDate" beca...
none
0 second

Incident Summary: Description: The Apple App Store connectors started failing with the Unknown failure. Cannot r...

2025-09-25 21:05 Fivetran: Fivetran REST API calls to Connection endpoint may fail with "500 Server Error"
minor
3 hrs, 15 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-09-23 07:25 Fivetran: A Few Connectors Were Rescheduled With the Reason: “Infrastructure Requested Reschedule.”
minor
0 second

We have resolved this incident.We have resolved this incident.

2025-09-22 03:00 Fivetran: MDLS destinations with Azure Storage were experiencing connection failures
none
0 second

Description: Multiple MDLS destinations with Azure storage were experiencing failure in connections and syncs. Th...

2025-09-20 12:15 Fivetran: Facebook Ads connectors are observing incomplete syncs due to "java.lang.NullPointerExcept...
minor
4 hrs, 52 mins

Incident Summary Description: Facebook Ads connectors were observing incomplete syncs due to an exception. Cau...

2025-09-19 19:05 Fivetran: Some Workday Financial Management and Workday HCM connections are failing with errors
minor
21 hrs, 40 mins

Incident Summary Description: Multiple Workday HCM and FM connections failing with HTTP 500 Internal Server Erro...

2025-09-18 19:25 3rd Party: Some Salesforce Connectors Are Failing With 500 Internal Server Error
minor
15 hrs

The incident is now resolved. We've confirmed that instance rates have returned to normal, and all affected conne...

2025-09-17 21:40 Fivetran: Multiple Amazon S3 Connections Failing Setup Tests with RefreshCredentialsException
minor
3 hrs, 40 mins

This incident has been resolved. Instance rates are returned to normal levels, and affected connectors are syncin...

2025-09-17 20:25 3rd Party: "TalkDesk connector sync failing for feedback endpoint"
minor
12 hrs, 30 mins

We have resolved this incident.We have resolved this incident.

2025-09-17 09:18 Fivetran: Multiple database connector syncs are failing due to a decryption error.: "java.io.IOExcep...
none
0 second

Description: Multiple database connector syncs are failing due to a decryption error: "java.io.IOException: javax...

2025-09-17 06:45 Fivetran: Multiple database connector syncs are failing due to a decryption error.: "java.io.IOExcep...
minor
0 second

A fix has been implemented, and we are monitoring the results.A fix has been implemented, and we are monitoring the results.

2025-09-16 10:00 Fivetran: A Few Connectors Were Rescheduled With the Reason: “Infrastructure Requested Reschedule.”
none
0 second

Description: We identified an issue for connections in the region AWS US West 2 which resulted in syncs being res...

2025-09-13 13:15 Fivetran: Several Stripe connectors got re-scheduled with "java.lang.NullPointerException"
minor
2 hrs, 50 mins

Issue Summary: Description: Several connectors marked re-scheduled due to the null pointer exception because of...

2025-09-12 08:10 Fivetran: All SQL Server Connections on TLSv1 and TLSv1.1 Are Failing
minor
1 hr, 44 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected...

2025-09-12 02:05 Fivetran: Facebook Ads connection syncs are failing with error "Parsing Creative object for hash fai...
minor
4 hrs, 5 mins

Incident Summary Description: Facebook Ads connection syncs are failing with the error "Parsing Creative object ...

2025-09-12 02:00 Fivetran: Several Fivetran services are encountering setup test failures due to S3 authorization iss...
minor
8 hrs, 9 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels, and affecte...