Formassembly Status

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Current Status: formassembly is UP

We checked the official formassembly status page for updates 4 mins, 55 seconds ago.

Past formassembly Incidents

Source: Official formassembly status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-16 12:30 Workflow Submission Issues on Teams, Enterprise & Fed Accounts
none
0 second

Starting on April 16 at 12:30 pm ET, we identified an issue that may have affected some workflow submissions foll...

2025-04-09 15:33 Live Chat Feature Currently Offline for Maintenance
none
0 second

Our Live Agent Chat has temporarily been taken offline as we update the platform in hopes of improved performance...

2025-03-27 14:07 Salesforce Connector and Dynamic Picklist Sandbox Authorizations Breaking After Re-Authentication
none
0 second

A fix has been implemented. Salesforce Sandbox authorizations should now be working as expected. This incident wa...

2025-03-03 09:09 Salesforce File Uploads Failing on London based Essentials, Team and Enterprise accounts
none
1 hr, 27 mins

A fix has been implemented, and file uploads should now be sending to Salesforce as expected. This incident was r...

2025-01-24 04:57 "Something went wrong" error when saving a form with reCAPTCHA
none
0 second

Jan 23, 23:57 ESTResolved - This incident has been resolved.Jan 23, 10:13 ESTIdentified - At approximately 12:50 ...

2024-12-24 02:14 Analytics Data From Dec. 19 to 23 currently not reflected on the Form Analytics page
none
0 second

Dec 23, 21:14 ESTResolved - This incident was resolved at approximately 6:46 PM ET. All missing data from Decembe...

2024-11-26 20:04 Inaccessible Forms List and Form Submission Error on Basic, Professional & Premier accounts
none
0 second

Nov 26, 15:04 ESTResolved - The team has identified the issue and implemented a fix. The forms list and individua...

2024-11-07 18:30 Pending Queued Exports - Compliance (Legacy), Enterprise (Legacy), Essentials, Team
none
0 second

Nov 7, 13:30 ESTResolved - At approximately 12:30 pm on November 7th the team implemented a new feature aiding t...

2024-10-11 19:20 Legacy Workflow not redirecting as expected
none
0 second

Oct 11, 15:20 EDTResolved - A fix has been implemented. This incident has been resolved and all legacy workflows ...

2024-10-02 17:55 Some Accounts Reporting Issues with Admin Dashboard & Forms
none
0 second

Oct 2, 13:55 EDTResolved - This incident has been resolved, and functionality has been restored to forms, workfl...

2024-09-23 18:55 Email Notifications and After Submit Salesforce Connector Not Running
none
0 second

Sep 23, 14:55 EDTResolved - A segment of accounts reported issues with their Email Notifications and After Submit...

2024-08-05 05:23 Inaccessible Response Report Page on a small subset of Essentials, Team, & Enterprise Accounts
none
0 second

Aug 5, 01:23 EDTResolved - Starting on August 5th, a small subset of Essentials, Team, & Enterprise accounts exp...

2024-07-27 02:05 New Google Connector Error
none
0 second

Jul 26, 22:05 EDTResolved - This incident has been resolved.Jul 26, 14:28 EDTUpdate - We are continuing to work o...

2024-07-25 18:23 Some Customers Unable to Login & Showing Incorrect Forms
none
0 second

Jul 25, 14:23 EDTResolved - We are seeing some reports of customers that are not able to log into their accounts,...

2024-07-11 17:00 Issue Auto-Formatting with a Mask
none
0 second

Jul 11, 13:00 EDTResolved - Our team is aware of an issue auto-formatting with a mask and currently have a ticket...

2024-06-30 13:00 404 error on form submission reported on small subset of Essentials, Teams, Enterprise & Fed Account...
none
0 second

Jun 30, 09:00 EDTResolved - Reports of 404 errors on form submissions were reported on a small subset of Essentia...

2024-06-20 15:30 Service Temporarily Unavailable in Salesforce Connectors
none
0 second

Jun 20, 11:30 EDTResolved - On Thursday, June 20, 2024, a number of clients observed a Service Temporarily Unavai...

2024-06-04 08:00 Reports of incorrect branding on Basic, Professional & Premier accounts
none
0 second

Jun 4, 04:00 EDTResolved - At approximately 4:00 AM EST, an update was made to Basic, Professional & Premier acc...

2024-06-02 13:00 Form Analytics not working as expected on all Enterprise, Compliance, Essentials, Teams accounts.
none
0 second

Jun 2, 09:00 EDTResolved - Beginning June 2nd, Form Analytics ceased working as expected across the accounts lis...

2024-04-15 18:57 Reports of inaccessible forms and accounts on a small segment US based Team, Essential, Enterprise &...
none
0 second

Apr 15, 14:57 EDTResolved - This incident has been resolved.Apr 15, 14:43 EDTUpdate - We are continuing to monito...

2024-04-10 22:00 Field mappings using aliases within Workflow not functioning
none
0 second

Apr 10, 18:00 EDTResolved - This incident has been resolved.Apr 10, 16:43 EDTIdentified - We are currently invest...

2024-04-10 14:29 Notifications delayed on a small segment of Enterprise Accounts
none
0 second

Apr 10, 10:29 EDTResolved - This incident has been resolved. These emails will continue to be retried over the co...

2024-03-22 14:25 Inaccessible account and Forms on Team, Essential & legacy Enterprise accounts
none
0 second

Mar 22, 10:25 EDTResolved - A fix has been implemented and accounts should be operating as expected. If you conti...

2024-03-14 22:25 Workflow Connectors Not Firing
none
0 second

Mar 14, 18:25 EDTResolved - This incident has been resolved and Workflow connectors are again functioning as expe...

2024-03-13 20:25 Delay in post submit connectors and notifications
none
0 second

Mar 13, 16:25 EDTResolved - This incident has been resolved and both notifications and connectors should be proce...

2024-03-05 09:09 Notifications not getting triggered on Basic/Professional/Premier accounts
minor
5 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2024-02-28 12:51 Report of Forms Down on Basic/Professional/Premier plans
minor
4 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2024-02-27 13:25 Server errors on a small segment of Team & Essentials Accounts
none
0 second

On February 26, 2024 at approximately 5:00pm EST, our team identified a server error upon submission of form or W...

2024-02-13 16:51 Notifications Not Getting Triggered on a small segment of Enterprise Accounts
minor
19 hrs, 4 mins

Requests for removal from all affected lists have been completed and are rolling out. We will continue to monitor...

2024-02-12 09:56 Reports of form errors on a small segment of Team & Essential Accounts
none
3 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2024-02-01 12:05 Customer reports of 'No Overwrite..' errors on form submission
none
0 second

At approximately 10 AM ET Customers and respondent received an increase in "No Overwrite fields cannot be changed...

2024-01-25 17:39 Report of Failed or Duplicate Responses on Basic/Professional/Premier plans
minor
1 hr, 41 mins

This incident has been resolved and all forms and responses should be operating as expected. Again, please note...

2024-01-22 20:00 Essential and Team Accounts - Part of Platform and some Forms unaccessible
none
0 second

Beginning January 22 at approximately 10pm - January 23rd at 12pm ET, a small segment of Essential and Team accou...

2023-12-06 15:01 Locked Google Sheets Connector
major
28 hrs, 19 mins

This incident has been resolved. Please note that accounts may need to log out and back in to see the fix impleme...

2023-11-30 11:54 Reports of offline Forms and Accounts on Enterprise Plans
major
4 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2023-11-03 11:03 Delayed Email Notifications & After Submit Connectors on Team Accounts
minor
4 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2023-10-17 10:00 'Server Error' when submitting forms
none
0 second

A small group of customers reported getting a 'Server Error' message when submitting forms. This issue has since ...

2023-09-25 10:45 Reports of inaccessible forms and accounts on Team & Enterprise Accounts
minor
3 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2023-09-21 13:22 After Submit Connector not triggering on small subset of Premier, Professional and Basic accounts
minor
21 mins

Between approximately 11:34 AM ET and 1:23 PM ET, a small subset of Premier, Professional and Basic accounts exp...

2023-09-06 14:30 Some Connectors and Notifications not getting triggered
minor
0 second

At approximately 2:30PM EDT on 9/6/23, our team became aware of an issue in which some customers noticed that the...

2023-08-04 10:41 Reports of inaccessible Teams and Essentials instances.
major
4 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2023-07-17 11:00 HTTPS Connector Issue on select Professional, Premier and Basic accounts
none
0 second

On 07/17/2023 (around 11:00 AM EDT) and 07/18/2023 (around 12:30 PM EDT), Professional, Premier and Basic account...

2023-07-14 11:00 Forms & Form List Unavailable on Essentials and Team Accounts
none
0 second

At approximately 11:00 pm EST on July 14th, the team identified an issue with the forms list and forms being unav...

2023-07-04 11:10 Forms & Form List unavailable on US Enterprise accounts
none
0 second

At approximately 11:10 pm EST the team identified an issue with the forms list and select forms being unavailable...

2023-06-27 18:00 US Teams and Enterprise accounts inaccessible
none
59 mins

This incident has been resolved.This incident has been resolved.

2023-06-06 10:01 Reports of Locked Connectors on small segment of Accounts
none
1 hr, 37 mins

This incident has been resolved. Our team will continue to investigate and monitor updates to the permissions adm...

2023-05-31 13:38 Compliance, Teams, Essentials, and Enterprise users having trouble accessing forms and logging in
major
3 hrs, 43 mins

This incident has been resolved.This incident has been resolved.

2023-05-15 10:10 AWS Issue in Frankfurt
minor
3 hrs, 35 mins

This is issue is now resolved.This is issue is now resolved.

2023-05-09 09:12 Forms & Form List unavailable on select accounts
none
36 mins

This incident has now been resolved. Our team will continue to monitor the issue.This incident has now been resolved. Our team will continue to monitor the issue.

2023-04-19 13:00 Locked Connector on a small segment of Teams, Essentials & Enterprise accounts
major
0 second

At approximately 1 pm on April 19th, we became aware of reports of 'Locked' Salesforce and Payment connectors occ...