Current Status: formassembly is UP
We checked the official formassembly status page for updates 31 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-21 16:48 | 404 Error on Login Page | none | 41 mins | This incident has been resolved. Users should now be able to access their accounts successfully.This incident has been resolved. Users should now be able to access their accounts successfully. |
| 2025-10-20 01:00 | AWS US-EAST-1 Outage - Monitoring Recovery | none | 0 second | You may be aware of a widespread AWS outage this morning. This event impacted FormAssembly, and we want to provid...read more |
| 2025-10-09 01:00 | [Scheduled] Planned Maintenance and Service Outage on October 8th | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-06 08:56 | Admin Dashboard & Form Builder not accessible | none | 3 hrs, 23 mins | A fix has been implemented. The Admin Dashboard, Builder, and connectors are now accessible. The incident has bee...read more |
| 2025-09-29 12:30 | Stripe Connector Payment Error on Forms with Save & Resume | none | 0 second | A fix has been implemented. This incident has been resolved.A fix has been implemented. This incident has been resolved. |
| 2025-09-17 14:09 | Unable to Drag and Drop Form Fields in the Form Builder | none | 22 hrs, 57 mins | As of 12:51 PM ET, a fix has been implemented for the issue affecting the ability to move fields within the form ...read more |
| 2025-09-16 16:56 | SAML-Authenticated Forms Not Loading for Some Accounts | none | 24 hrs, 6 mins | This incident was resolved at 3:35 PM ET. Thank you for your patience while we worked on a fix.This incident was resolved at 3:35 PM ET. Thank you for your patience while we worked on a fix. |
| 2025-08-01 11:22 | Multiple reCAPTCHAs on Select Forms Published using Server-Side Script and WordPress plugin | none | 122 hrs, 32 mins | The issue causing multiple reCAPTCHA checkboxes to appear on some forms has been resolved. Affected forms are now...read more |
| 2025-07-23 14:23 | Quick Publish Forms Displayed Incorrect Text for Special Characters | none | 0 second | From July 23 at 2:23 PM to July 24 at 2:07 PM EST, forms published via Quick Publish displayed incorrect text whe...read more |
| 2025-07-15 09:00 | Issues with Forms Containing Special Characters on a small subset of Gov Cloud Accounts | none | 0 second | As of July 15, we identified an issue affecting a small number of forms with special characters on select Gov Clo...read more |
| 2025-05-29 12:50 | Form Submission Errors | none | 0 second | Between 12:50 PM and 2:30 PM ET, some respondents may have encountered validation errors or issues when attemptin...read more |
| 2025-04-30 15:20 | Email Notifications Not Being Sent | none | 1 hr, 45 mins | A fix has been implemented, and email notifications should now be sending as expected. Affected responses may nee...read more |
| 2025-04-22 16:54 | Reports of Slow Load Times on Team Accounts | none | 17 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-16 12:30 | Workflow Submission Issues on Teams, Enterprise & Fed Accounts | none | 0 second | Starting on April 16 at 12:30 pm ET, we identified an issue that may have affected some workflow submissions foll...read more |
| 2025-04-09 15:33 | Live Chat Feature Currently Offline for Maintenance | none | 0 second | Our Live Agent Chat has temporarily been taken offline as we update the platform in hopes of improved performance...read more |
| 2025-03-27 14:07 | Salesforce Connector and Dynamic Picklist Sandbox Authorizations Breaking After Re-Authentication | none | 0 second | A fix has been implemented. Salesforce Sandbox authorizations should now be working as expected. This incident wa...read more |
| 2025-03-03 09:09 | Salesforce File Uploads Failing on London based Essentials, Team and Enterprise accounts | none | 1 hr, 27 mins | A fix has been implemented, and file uploads should now be sending to Salesforce as expected. This incident was r...read more |
| 2025-01-23 10:13 | "Something went wrong" error when saving a form with reCAPTCHA | none | 13 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-23 14:13 | Analytics Data From Dec. 19 to 23 currently not reflected on the Form Analytics page | none | 7 hrs, 1 min | This incident was resolved at approximately 6:46 PM ET. All missing data from December 19 to December 23 is now p...read more |
| 2024-11-26 14:00 | Inaccessible Forms List and Form Submission Error on Basic, Professional & Premier accounts | major | 1 hr, 4 mins | The team has identified the issue and implemented a fix. The forms list and individual forms should now be access...read more |
| 2024-11-07 13:30 | Pending Queued Exports - Compliance (Legacy), Enterprise (Legacy), Essentials, Team | none | 0 second | At approximately 12:30 pm on November 7th the team implemented a new feature aiding the speed of external exports...read more |
| 2024-10-11 13:32 | Legacy Workflow not redirecting as expected | none | 1 hr, 48 mins | A fix has been implemented. This incident has been resolved and all legacy workflows should be working as expecte...read more |
| 2024-10-02 13:12 | Some Accounts Reporting Issues with Admin Dashboard & Forms | minor | 43 mins | This incident has been resolved, and functionality has been restored to forms, workflows, and the Admin Dashboard...read more |
| 2024-09-23 14:55 | Email Notifications and After Submit Salesforce Connector Not Running | none | 0 second | A segment of accounts reported issues with their Email Notifications and After Submit Salesforce connector not ru...read more |
| 2024-08-05 01:23 | Inaccessible Response Report Page on a small subset of Essentials, Team, & Enterprise Accounts | none | 0 second | Starting on August 5th, a small subset of Essentials, Team, & Enterprise accounts experienced issues accessing th...read more |
| 2024-07-26 11:39 | New Google Connector Error | minor | 10 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-25 14:23 | Some Customers Unable to Login & Showing Incorrect Forms | none | 0 second | We are seeing some reports of customers that are not able to log into their accounts, some of which are also seei...read more |
| 2024-07-11 13:00 | Issue Auto-Formatting with a Mask | none | 0 second | Our team is aware of an issue auto-formatting with a mask and currently have a ticket in place so that we can wor...read more |
| 2024-06-30 09:00 | 404 error on form submission reported on small subset of Essentials, Teams, Enterprise & Fed Account... | none | 0 second | Reports of 404 errors on form submissions were reported on a small subset of Essentials, Teams, Enterprise & Fed ...read more |
| 2024-06-20 11:30 | Service Temporarily Unavailable in Salesforce Connectors | none | 0 second | On Thursday, June 20, 2024, a number of clients observed a Service Temporarily Unavailable error in their Salesfo...read more |
| 2024-06-04 04:00 | Reports of incorrect branding on Basic, Professional & Premier accounts | none | 0 second | At approximately 4:00 AM EST, an update was made to Basic, Professional & Premier accounts that resulted in incor...read more |
| 2024-06-02 09:00 | Form Analytics not working as expected on all Enterprise, Compliance, Essentials, Teams accounts. | none | 0 second | Beginning June 2nd, Form Analytics ceased working as expected across the accounts listed above who have the Analy...read more |
| 2024-04-15 12:30 | Reports of inaccessible forms and accounts on a small segment US based Team, Essential, Enterprise &... | major | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-10 16:43 | Field mappings using aliases within Workflow not functioning | minor | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 16:08 | Notifications delayed on a small segment of Enterprise Accounts | minor | 18 hrs, 21 mins | This incident has been resolved. These emails will continue to be retried over the course of the next few days.This incident has been resolved. These emails will continue to be retried over the course of the next few days. |
| 2024-03-22 10:11 | Inaccessible account and Forms on Team, Essential & legacy Enterprise accounts | minor | 14 mins | A fix has been implemented and accounts should be operating as expected. If you continue to run into any issues, ...read more |
| 2024-03-14 10:30 | Workflow Connectors Not Firing | none | 7 hrs, 55 mins | This incident has been resolved and Workflow connectors are again functioning as expected. If you continue to r...read more |
| 2024-03-13 15:33 | Delay in post submit connectors and notifications | none | 52 mins | This incident has been resolved and both notifications and connectors should be processing as expected. Please re...read more |
| 2024-03-05 09:09 | Notifications not getting triggered on Basic/Professional/Premier accounts | minor | 5 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-28 12:51 | Report of Forms Down on Basic/Professional/Premier plans | minor | 4 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-27 13:25 | Server errors on a small segment of Team & Essentials Accounts | none | 0 second | On February 26, 2024 at approximately 5:00pm EST, our team identified a server error upon submission of form or W...read more |
| 2024-02-13 16:51 | Notifications Not Getting Triggered on a small segment of Enterprise Accounts | minor | 19 hrs, 4 mins | Requests for removal from all affected lists have been completed and are rolling out. We will continue to monitor...read more |
| 2024-02-12 09:56 | Reports of form errors on a small segment of Team & Essential Accounts | none | 3 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-01 12:05 | Customer reports of 'No Overwrite..' errors on form submission | none | 0 second | At approximately 10 AM ET Customers and respondent received an increase in "No Overwrite fields cannot be changed...read more |
| 2024-01-25 17:39 | Report of Failed or Duplicate Responses on Basic/Professional/Premier plans | minor | 1 hr, 41 mins | This incident has been resolved and all forms and responses should be operating as expected. Again, please note...read more |
| 2024-01-22 20:00 | Essential and Team Accounts - Part of Platform and some Forms unaccessible | none | 0 second | Beginning January 22 at approximately 10pm - January 23rd at 12pm ET, a small segment of Essential and Team accou...read more |
| 2023-12-06 15:01 | Locked Google Sheets Connector | major | 28 hrs, 19 mins | This incident has been resolved. Please note that accounts may need to log out and back in to see the fix impleme...read more |
| 2023-11-30 11:54 | Reports of offline Forms and Accounts on Enterprise Plans | major | 4 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-03 11:03 | Delayed Email Notifications & After Submit Connectors on Team Accounts | minor | 4 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-17 10:00 | 'Server Error' when submitting forms | none | 0 second | A small group of customers reported getting a 'Server Error' message when submitting forms. This issue has since ...read more |