Current Status: Foxpass is UP
We checked the official Foxpass status page for updates 5 mins, 5 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-28 21:56 | Syncronization issue with identity providers | major | 0 second | This incident has been resolved. Any customer see users missing from groups sync'd from Okta or Google, please co...read more |
| 2024-07-31 02:41 | RADIUS/TTLS can't authenticate | none | 0 second | Jul 30, 19:41 PDTResolved - This issue has been fixed.Jul 30, 19:41 PDTIdentified - This is affecting TTLS and PE...read more |
| 2024-06-16 03:36 | Database maintenance | none | 0 second | Jun 15, 20:36 PDTCompleted - This schedule maintenance was cancelled with no upgrade performed.Jun 15, 20:00 PDTI...read more |
| 2023-10-25 18:00 | EAP-TLS failing for some customer sites | none | 0 second | Oct 25, 11:00 PDTResolved - A small subset of customer sites cannot authenticate with EAP-TLSOct 25, 11:00 PDTResolved - A small subset of customer sites cannot authenticate with EAP-TLS |
| 2023-05-21 05:17 | Database Maintenance | none | 0 second | May 20, 22:17 PDTCompleted - The scheduled maintenance has been completed.May 20, 21:00 PDTIn progress - Schedule...read more |
| 2023-05-14 05:50 | Database Maintenance | none | 0 second | May 13, 22:50 PDTCompleted - The maintenance has been postponed.May 13, 21:01 PDTIn progress - Scheduled maintena...read more |
| 2023-05-13 16:07 | Database Maintenance | none | 0 second | May 13, 09:07 PDTCompleted - The scheduled maintenance has been completed.May 13, 09:07 PDTUpdate - This was sche...read more |
| 2022-08-03 21:00 | Long-running LDAP connections return an error code for 'search' commands. | none | 0 second | Aug 3, 14:00 PDTResolved - This incident has been resolved.Aug 3, 13:59 PDTUpdate - This has been resolved.Aug ...read more |
| 2020-09-23 01:07 | LDAP binds are sluggish for some requests | none | 0 second | Sep 22, 18:07 PDTResolved - This incident has been resolved.Sep 22, 12:01 PDTMonitoring - A small % of LDAP binds...read more |
| 2020-09-06 08:01 | Database maintenance | none | 0 second | Sep 6, 01:01 PDTCompleted - The scheduled maintenance has been completed.Sep 5, 22:00 PDTIn progress - Schedule...read more |
| 2020-08-30 07:09 | Database maintenance | none | 0 second | Aug 30, 00:09 PDTCompleted - The scheduled maintenance has been completed.Aug 29, 22:13 PDTScheduled - Database w...read more |
| 2020-07-23 15:45 | Google Sync Errors | none | 0 second | Jul 23, 08:45 PDTResolved - Google has rolled back the code that caused the error. We are not seeing any more is...read more |
| 2020-03-19 15:50 | Service disruption | none | 0 second | Mar 19, 08:50 PDTResolved - This incident has been resolved. Root cause was a failure of our primary database. A...read more |
| 2020-01-12 10:21 | Database Maintenance | none | 0 second | Jan 12, 02:21 PSTCompleted - The scheduled maintenance has been completed.Jan 12, 02:21 PSTIn progress - Schedule...read more |
| 2019-10-23 02:08 | Console outage | none | 0 second | Oct 22, 19:08 PDTResolved - This incident has been resolved.Oct 22, 17:31 PDTIdentified - This is the result of a...read more |
| 2019-08-19 20:31 | G Suite Outage | none | 0 second | Aug 19, 13:31 PDTResolved - G Suite is reporting that the issue has been fixed and we're seeing recovery as well....read more |
| 2019-07-13 17:47 | Increased Error Rate | none | 0 second | Jul 13, 10:47 PDTResolved - A misconfigured container caused in increase in LDAP error ratesJul 13, 10:47 PDTResolved - A misconfigured container caused in increase in LDAP error rates |
| 2019-03-28 00:44 | Delegated authentication failures | none | 0 second | Mar 27, 17:44 PDTResolved - This incident has been resolved.Mar 27, 17:32 PDTInvestigating - We are seeing slow o...read more |
| 2018-10-17 18:59 | Service Outage | none | 0 second | Oct 17, 11:59 PDTResolved - The service has recovered and is operating normally.Oct 17, 11:44 PDTMonitoring - The...read more |
| 2018-08-03 22:30 | Some EAP-TTLS RADIUS connections not succeeding | none | 0 second | Aug 3, 15:30 PDTResolved - This incident has been resolved but requires action if you connect to our cloud-RADIU...read more |
| 2018-07-20 17:13 | Issues With Delegated Authentication | none | 0 second | Jul 20, 10:13 PDTResolved - A fix has been implemented and the problem has been resolved.Jul 20, 09:51 PDTMonitor...read more |
| 2018-05-31 15:15 | Radius Interruption | none | 0 second | May 31, 08:15 PDTResolved - A new set of outbound IP addresses have been set up, and almost all customers have sw...read more |
| 2018-05-27 06:43 | LDAP scheduled maintenance beginning | none | 0 second | May 26, 23:43 PDTResolved - Maintenance has been completed.May 26, 22:09 PDTInvestigating - We are performing mai...read more |
| 2018-04-24 16:33 | Okta authentication failing for some customers | none | 0 second | Apr 24, 09:33 PDTResolved - Okta's incident has been resolved. See https://status.okta.com/.Apr 24, 08:23 PDTIden...read more |
| 2018-03-08 03:47 | Okta Incident | none | 0 second | Mar 7, 19:47 PSTResolved - Okta has resolved the issue.Mar 7, 17:33 PSTIdentified - Okta is currently undergoin...read more |
| 2018-02-28 14:06 | Degraded RADIUS Performance | minor | 7 mins | The issue has been fixed.The issue has been fixed. |
| 2018-01-27 22:28 | Scheduled Maintenance | none | 1 hr, 18 mins | Maintenance completedMaintenance completed |
| 2017-12-06 23:21 | Empty groups from sync'd sources | none | 0 second | Groups sync'd from external sources (Google, Azure, Okta, etc) may have been temporarily empty starting at approx...read more |
| 2017-07-06 15:48 | Intermittent Google OAuth failures | none | 1 hr, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2017-06-22 19:02 | Increased LDAP bind times | minor | 37 mins | We moved off of the affected Amazon services and have recovered fully.We moved off of the affected Amazon services and have recovered fully. |
| 2017-05-06 13:42 | Increased Error Count | none | 9 mins | 5 minute period of increased errors for API/RADIUS during database maintenance.5 minute period of increased errors for API/RADIUS during database maintenance. |
| 2017-04-27 15:41 | Increased LDAP Bind Times | minor | 1 hr, 58 mins | We experienced an LDAP slowdown for 20 minutes. The system has fully recovered at 3:52 Pacific for the majority o...read more |
| 2017-02-23 14:08 | Google API Incorrectly Marking Users As Disabled | none | 1 hr, 1 min | Google's Auth API has stopped throwing errors and we have re-enabled our internal user sync.Google's Auth API has stopped throwing errors and we have re-enabled our internal user sync. |
| 2017-01-30 16:24 | Authentication errors with Bitium delegated auth | none | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2017-01-17 11:41 | Okta Incident | minor | 39 mins | Okta's issue has been resolved and our error rates have returned to normal.Okta's issue has been resolved and our error rates have returned to normal. |
| 2016-12-16 16:38 | RADIUS Performance Degraded | minor | 16 mins | A RADIUS host failed. Full service has since been restored.A RADIUS host failed. Full service has since been restored. |
| 2016-12-14 00:14 | Intermittent failures returning SSH keys | none | 0 second | One process was "stuck" from 04:30-07:30 UTC resulting in intermittent failures returning SSH keys.One process was "stuck" from 04:30-07:30 UTC resulting in intermittent failures returning SSH keys. |
| 2016-10-21 05:15 | DNS resolution issue | none | 6 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2016-10-19 11:58 | Trouble connecting to Google's OAuth servers for some customers | none | 1 hr, 15 mins | We believe this incident self-resolved quickly. No further errors seen.We believe this incident self-resolved quickly. No further errors seen. |
| 2016-10-04 16:53 | Increased error rates and timeouts for customers using Okta authentication delegation | none | 31 mins | All calls are returning successfully as of 17:03 Pacific.All calls are returning successfully as of 17:03 Pacific. |
| 2016-09-23 18:18 | Intermittent failures to bind when using Okta backend | none | 0 second | We identified and fixed an issue causing intermittent auth failures to Okta's backend when using our LDAP interfa...read more |
| 2016-08-31 16:05 | Degraded RADIUS Performance | minor | 44 mins | Google’s endpoint is returning normally now. All systems fully operational.Google’s endpoint is returning normally now. All systems fully operational. |
| 2016-08-17 16:25 | Degraded RADIUS performance | none | 0 second | Around 23:25 UTC, RADIUS performance was degraded. Some queries experienced slow response times. This was resolve...read more |
| 2016-08-03 16:00 | LDAP Outage | none | 1 hr, 30 mins | This incident has been resolved.This incident has been resolved. |