Current Status: freshworks-crm is UP
We checked the official freshworks-crm status page for updates 32 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-20 01:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are performing scheduled maintenance on our database to enhance the customer experience. During this time, you...read more |
| 2025-09-07 01:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are performing scheduled maintenance on our database to enhance the customer experience. During this time, you...read more |
| 2025-08-25 18:34 | Customer Login Failure Issue ( Intermittent ) | none | 0 second | A subset of customers was seeing intermittent login failures between 12:04 AM and 12:19 AM IST. The issue is reso...read more |
| 2025-08-23 12:30 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-07-21 08:44 | Issue in Analytics | none | 0 second | We had a degraded performance in the Analytics module. Analytics module has been successfully resolved. All servi...read more |
| 2025-07-17 15:30 | Performance degradation in IND region | none | 0 second | Customers encountered delays with Contact, Account, and Deal updates, as well as search functionalities and Workf...read more |
| 2025-07-05 01:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are performing maintenance within our database to enhance the customer experience, resulting in minor disrupti...read more |
| 2025-06-26 04:56 | Email Campaign Delivery Issue | none | 0 second | We are currently experiencing a service disruption affecting the Email Campaign feature. Users are unable to send...read more |
| 2025-06-19 11:23 | Degradation in FreshworksCRM EUC region | none | 0 second | Customers encountered delays with Contact, Account, and Deal updates, as well as search functionalities and Workf...read more |
| 2025-06-16 09:45 | Performance Degradation in Freshchat Module. | none | 0 second | The Freshchat inbox is stuck on loading for affected instances, preventing agents from sending or receiving messa...read more |
| 2025-06-11 08:00 | Issue in Analytics | none | 0 second | We are facing some degraded performance on our Analytics module , our best minds are working on it and will post ...read more |
| 2025-05-25 04:30 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-05-24 04:30 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-05-12 00:30 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-05-08 02:00 | Scheduled maintenance on Freshmarketer SMS campaigns | none | 0 second | Our third-party service provider Twillio is conducting scheduled maintenance. The SMS campaigns features for Unit...read more |
| 2025-04-26 02:30 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-04-21 10:54 | Performance Degradation in Freshworks CRM | none | 0 second | We experienced degraded performance in Freshworks CRM, which impacted functionalities such as Contact, Account, a...read more |
| 2025-04-05 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-04-05 01:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-20 04:00 | Performance Degradation with Analytics | none | 0 second | We are experiencing problems with the Analytics, which is preventing customers from seeing the most recent data i...read more |
| 2025-03-19 14:22 | Analytics Reports are slow to load in US region | none | 0 second | Snowflake is having data cloud connectivity issues due to which customers using ANALYTICS are experiencing interm...read more |
| 2025-03-17 20:00 | Failures in third party Integrations | none | 0 second | We are currently facing issues with the new WhatsApp onboarding integration, which may affect the onboarding proc...read more |
| 2025-03-15 12:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-15 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-15 02:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-03 20:07 | Issue in landing pages | none | 0 second | We are currently experiencing an issue with our landapages due to outage in third-party service provider Convrrt....read more |
| 2025-02-27 09:30 | Failures in third party Integrations | none | 0 second | We are currently facing issues with the new WhatsApp onboarding integration, which may affect the onboarding proc...read more |
| 2025-02-23 12:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-02-23 04:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-02-16 04:30 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-02-15 08:52 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-01-22 07:48 | Login issues observed in agent portal | none | 0 second | We're currently facing issues with logging into Freshworkscrm agent portal. Our Developers are working on the sam...read more |
| 2024-12-14 21:00 | Scheduled maintenance in FreshworsCRM | none | 0 second | Our third-party service provider is conducting scheduled maintenance. During this time, there may be slight delay...read more |
| 2024-12-11 17:58 | Message delivery issue with Meta channels. | none | 0 second | Meta is currently experiencing technical difficulties. The Meta team is actively investigating and working to res...read more |
| 2024-11-22 03:30 | Scheduled maintenance in FreshworksCRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-11-17 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-11-16 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-11-10 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-11-09 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-10-26 02:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the Freshworks...read more |
| 2024-10-26 00:30 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the CRM for ap...read more |
| 2024-10-24 09:12 | Issue with contact CRUD, sales account CRUD and new signups | none | 0 second | We are currently experiencing issues related to our third-party provider, which is impacting the functionality of...read more |
| 2024-10-19 01:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the Freshworks...read more |
| 2024-10-17 05:01 | Failure in sending outgoing messages via Facebook and Instagram due to meta outage. | none | 0 second | We have experienced failures in sending outgoing messages via Facebook and Instagram due to a meta outage. For St...read more |
| 2024-09-29 02:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-09-16 13:15 | Issues with loading Analytics reports | none | 0 second | We are currently observing issues with loading analytics. Users may experience difficulties as the page does not ...read more |
| 2024-09-15 01:35 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to improve our service, which might result in minor disruptions to the Fres...read more |
| 2024-09-08 03:30 | Scheduled maintenance in Analytics | none | 0 second | We are enhancing our database systems to serve our customer better. During this upgrade, analytics will not be av...read more |
| 2024-09-06 12:42 | Issue with Sending Outgoing Messages Due to Instagram Outage | none | 0 second | No description |
| 2024-09-04 08:08 | Delay with Email Delivery | none | 0 second | We have identified and resolved an issue that was causing email delivery delays for a small number of FreshworksC...read more |