Frontify Status

Is frontify down?

Current Status: frontify is UP

We checked the official frontify status page for updates 38 seconds ago.

Past frontify Incidents

Source: Official frontify status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-06 07:00 [Scheduled] Search functionality improvement
maintenance
3 hrs, 40 mins

All systems are operating as expectedAll systems are operating as expected

2024-12-15 13:02 Search functionality improvement
none
0 second

Dec 15, 13:02 UTCCompleted - Maintenance finished. All search and indexing functionalities are operational.Dec 15...

2024-04-16 11:15 Service Interruption
none
0 second

Apr 16, 11:15 UTCResolved - We are continuously working on enhancing our platform. Those ongoing improvements are...

2023-10-10 08:00 Degraded performance
none
0 second

Oct 10, 08:00 UTCResolved - We encountered higher load on our database cluster leading to slower response times.Oct 10, 08:00 UTCResolved - We encountered higher load on our database cluster leading to slower response times.

2023-03-05 08:13 Database Server Maintenance
none
0 second

Mar 5, 08:13 UTCCompleted - We successfully completed the maintenance. All services are up and running again.Mar...

2022-12-25 10:54 Database Server Maintenance
none
0 second

Dec 25, 10:54 UTCCompleted - Scheduled database maintenance has been completed successfully.Thank you for your pa...

2022-11-17 16:32 Newly uploaded assets aren't visible within the libraries.
none
0 second

Nov 17, 16:32 UTCResolved - All remaining index jobs finished successfully. If you still experience issues with a...

2022-11-07 17:43 Short outage caused by unscheduled database maintenance
none
0 second

Nov 7, 17:43 UTCResolved - This incident has been resolved.Nov 7, 14:20 UTCMonitoring - On Monday, on 12:40pm U...

2022-06-26 08:51 Database Upgrade
none
0 second

Jun 26, 08:51 UTCCompleted - Maintenance completed successfully.Jun 26, 08:24 UTCVerifying - Database update look...

2021-12-26 08:17 Database server maintenance / scaling our database server
none
0 second

Dec 26, 08:17 UTCCompleted - Database server maintenance finished successfully.Dec 26, 08:00 UTCIn progress - Sch...

2021-12-22 15:01 Short outage in US DataCenter affecting non-Enterprise users
none
0 second

Dec 22, 15:01 UTCResolved - The affected service has been restarted and all systems are back to normal.Dec 22, 13...

2021-12-20 05:19 Short outage caused by a scheduled security update
none
0 second

Dec 20, 05:19 UTCResolved - On Monday morning, between 5:19 and 5:27 am UTC, one of our application clusters had ...

2021-12-07 21:49 Degraded performance due to issues on our hosting provider AWS
none
0 second

Dec 7, 21:49 UTCResolved - Frontify page speed is back to normal.Dec 7, 19:59 UTCMonitoring - As AWS services a...

2021-11-28 09:45 Database server maintenance
none
0 second

Nov 28, 09:45 UTCCompleted - Maintenance finished and all systems are up and running, again.Nov 28, 09:26 UTCUpda...

2021-09-29 07:00 SSO Login Issue
none
0 second

Sep 29, 07:00 UTCResolved - On September 29th a bug was reported that umlauts are not considered in group mapping...

2021-06-27 10:00 Performing maintenance on the DataCenter CH
none
0 second

Jun 27, 10:00 UTCCompleted - The scheduled maintenance has been completed.Jun 27, 08:00 UTCIn progress - Schedule...

2021-05-27 09:56 Network issues in the DataCenter CH
none
0 second

May 27, 09:56 UTCResolved - We are currently investigating a network issue within the data centerMay 27, 09:56 UTCResolved - We are currently investigating a network issue within the data center

2021-01-14 09:04 False Alarm
none
0 second

Jan 14, 09:04 UTCResolved - Our monitoring falsely reported an outage while there was none. We are sorry for the ...

2020-11-21 22:16 Outtake Frontify Hostingcenter CH
none
0 second

Nov 21, 22:16 UTCResolved - The incident has been resolved. All systems are back online.Nov 21, 21:51 UTCIdentifi...

2020-11-08 10:30 Database server maintenance
none
0 second

Nov 8, 10:30 UTCCompleted - The scheduled maintenance has been completed.Nov 8, 09:00 UTCIn progress - Schedule...

2020-09-01 16:00 Partial Outtake Frontify EU
none
0 second

Sep 1, 16:00 UTCResolved - Partial Failure for some of our customers located in the EU Datacenter (Frankfurt) - ...

2020-08-19 14:22 Issues displaying previews for some images
none
0 second

Aug 19, 14:22 UTCResolved - All affected preview images on all edge locations of our CDN (cache) have been invali...

2020-06-17 14:30 Outage of the Frontify application within the EU DataCenter
none
0 second

Jun 17, 14:30 UTCResolved - The affected service has been restarted and all systems are back to normal. We'll be ...

2020-04-15 12:50 Partial Outtake Frontify EU
none
0 second

Apr 15, 12:50 UTCResolved - All systems are back to normalApr 15, 12:45 UTCIdentified - The issue was caused by a...

2020-03-21 13:59 Short server maintenance
none
0 second

Mar 21, 13:59 UTCCompleted - The server maintenance was completed successfullyMar 21, 13:42 UTCIn progress - Sche...

2019-12-10 09:28 Major Outtake Frontify Plugin for Adobe XD
major
5 hrs, 14 mins

Adobe released a fixed version.Adobe released a fixed version.

2019-11-20 07:30 Application overload
major
0 second

The response time of the application was very slow. Many calls lead to timeouts or corresponding error pages.The response time of the application was very slow. Many calls lead to timeouts or corresponding error pages.

2019-10-27 07:00 [Scheduled] Database migration
maintenance
1 hr, 51 mins

Platform ist back to normal operationPlatform ist back to normal operation

2019-09-15 09:39 [Scheduled] Database Maintenance
maintenance
1 min

Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary.

2019-09-08 16:46 [Scheduled] Database maintenance
maintenance
3 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-09-03 09:00 Partial Outtake Frontify Cloud
none
0 second

Due to an overloaded system, we had an outtake of our public cloud system. All systems are fully available again....

2019-08-12 03:00 Major Outtake Frontify Cluster EU
none
0 second

Due to an automated system update, we had an overloaded server system. We are currently in the investigation of w...

2019-07-14 09:01 [Scheduled] Scheduled Maintenance for the Frontify Application
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-07-08 03:00 Major Outtake Frontify Cluster EU
none
0 second

Due to an automated system update, we had an overloaded server system. We are currently in the investigation of w...

2019-06-23 15:04 False alarm due to layout changes
none
0 second

Identified the cause for this alert. While the application was running as expected this alert was triggered due t...

2019-05-23 08:46 Partial Outage
major
8 mins

This incident has been resolved.This incident has been resolved.

2019-02-14 07:14 Degrated Performance
minor
2 mins

This incident has been resolved.This incident has been resolved.

2019-02-01 10:26 degraded performance
minor
47 mins

A fix was released. All systems are performing normally.A fix was released. All systems are performing normally.