Geckoboard Status

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Current Status: Geckoboard is UP

We checked the official Geckoboard status page for updates 2 mins, 46 seconds ago.

Past Geckoboard Incidents

Source: Official Geckoboard status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-07 09:41 Investigating issues with Aircall widgets not updating
none
6 hrs, 36 mins

Our partner resolved the issue today at 11:06 GMT+2.Our partner resolved the issue today at 11:06 GMT+2.

2025-06-17 20:26 Issues with widgets failing to load
minor
1 hr, 11 mins

Most dashboards and widgets have now successfully reloaded and are updating again as expected. There may be a sho...

2025-06-16 13:21 Issues with LinkedIn widgets
minor
1 hr, 10 mins

The issue with LinkedIn widgets has now been resolved. Please contact us at support@geckoboard.com if you have an...

2025-05-30 11:27 Issue Connecting Intercom (EU/AU Hosted Accounts)
none
0 second

The issue affecting Intercom connections for accounts hosted in the EU and AU regions has now been resolved. We’v...

2025-03-19 15:20 Investigating issues with accessing Geckoboard
none
0 second

Mar 19, 15:20 UTCResolved - The service incident related to account access is now resolved. Thank you for your pa...

2025-03-11 19:37 Investigating a potential issue with Zendesk Chat
none
0 second

Mar 11, 19:37 UTCResolved - We've resolved the issue preventing some Zendesk Chat accounts from properly connecti...

2025-03-11 19:34 Investigating issues with widgets creation and widget loading
none
0 second

Mar 11, 19:34 UTCResolved - We've resolved the issue preventing widgets from loading correctly, and widgets are n...

2025-01-29 12:13 Issues with creating connections to Zendesk Chat
none
0 second

Jan 29, 12:13 UTCResolved - The service incident related to Zendesk Chat has been resolved. We appreciate your pa...

2024-12-17 17:09 Email Snapshot Delivery Issues
none
0 second

Dec 17, 17:09 UTCResolved - We believe this issue has now been resolved, and all Microsoft Outlook users should b...

2024-12-06 20:57 Spreadsheet service degraded
none
0 second

Dec 6, 20:57 UTCResolved - Our spreadsheet service is back online and fully operational. Thank you for your pati...

2024-11-20 08:38 Essential database maintenance
none
0 second

Nov 20, 08:38 UTCCompleted - The scheduled maintenance has been completed.Nov 20, 08:35 UTCVerifying - The upgrad...

2024-11-19 09:03 Required database restart
none
0 second

Nov 19, 09:03 UTCCompleted - The reboot is complete. Thank you for your patience. Have a great day!Nov 19, 09:00 ...

2024-10-29 18:30 Investigating issues with widgets failing to refresh
none
0 second

Oct 29, 18:30 UTCResolved - The incident related to widgets failing to refresh is now resolved. Please contact us...

2024-10-29 13:56 Investigating issues with dashboards failing to load
none
0 second

Oct 29, 13:56 UTCResolved - The incident related to dashboards failing to load is now resolved. Please contact us...

2024-10-28 15:40 Investigating issues with dashboards loading slowly
none
0 second

Oct 28, 15:40 UTCResolved - The incident related to dashboards loading slowly is now resolved. Thank you for your...

2024-08-27 16:58 Issues with HubSpot integration
none
0 second

Aug 27, 16:58 UTCResolved - Hubspot has restored service to their platform, and all Geckoboard widgets should be ...

2024-08-27 15:37 Third-Party Partner Outage
major
0 second

One of our Partners is experiencing a service outage, which is causing our Dashboards not to load widgets properl...

2024-08-13 15:05 Widgets not refreshing
none
0 second

Aug 13, 15:05 UTCResolved - The incident related to widgets not refreshing is now resolved. Please contact us at ...

2024-08-01 10:16 Investigating issues with Dropbox connections
none
0 second

Aug 1, 10:16 UTCResolved - Problem solved! Spreadsheets via the Dropbox integration should work seamlessly again...

2024-07-09 08:30 Legacy Dashboard Layout Issues
none
0 second

Jul 9, 08:30 UTCResolved - The service incident affecting the loading of legacy dashboard layouts has been succe...

2024-07-01 18:12 Intercom metric updates are delayed
none
0 second

Jul 1, 18:12 UTCResolved - The service incident related to our Intercom integration is now resolved. Please cont...

2024-06-27 16:21 Intercom metrics have stopped updating for some customers
none
0 second

Jun 27, 16:21 UTCResolved - The service incident related to our Intercom integration is now resolved. Please cont...

2024-05-14 18:13 Investigating issues with Aircall
none
0 second

May 14, 18:13 UTCResolved - Aircall has resolved their issue, and as a result, our data source is working again a...

2024-04-18 18:53 Investigating issues with some dashboards not loading
none
0 second

Apr 18, 18:53 UTCResolved - The service incident related to dashboards not loading is now resolved. Please contac...

2024-02-20 23:33 Some Data Sources are failing to refresh their data properly
none
0 second

Feb 20, 23:33 UTCResolved - We've deployed a fix, and widgets are now refreshing their data as expected. Please l...

2024-02-16 09:55 Investigating issues with Facebook, Facebook Ads, and Instagram data sources
none
0 second

Feb 16, 09:55 UTCResolved - The service incident that affected the Meta integrations (Facebook, Facebook Ads, and...

2024-02-08 16:51 Some widgets may have stopped updating
none
0 second

Feb 8, 16:51 UTCResolved - Issues related to widgets failing to load or update have now been resolved. Please co...

2024-01-31 17:25 Investigating issues with creating new connections
none
3 hrs, 5 mins

Service incident related to creating new data source connections is now resolved. Thank you for your patience. P...

2024-01-30 11:00 [Scheduled] Scheduled Database Maintenance
maintenance
20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-26 09:34 Issues with Spreadsheet widgets on legacy dashboards
none
42 mins

The issue affecting the spreadsheet widgets has been resolved. If you still experience any difficulties, please g...

2024-01-24 10:33 Issues with Linear integration
none
3 hrs, 40 mins

Interruptions with the Linear data source are now resolved. Please contact us at support@geckoboard.com if you ...

2023-12-22 14:35 Intermittent issues with white screen when connecting to some integrations
none
3 hrs, 54 mins

Problem solved! Connecting to all integrations should work seamlessly now. If you still notice any issues, please...

2023-12-13 16:02 Issues creating new integration connections with Geckoboard
none
59 mins

This incident has been resolved.This incident has been resolved.

2023-10-01 05:10 Investigating issues with Datasets Integrations
minor
2 hrs, 39 mins

The issues with Datasets Integrations has been resolved. Please reach out to support@geckoboard.com If you notice...

2023-09-11 04:00 [Scheduled] Service Provider Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-09-09 04:00 [Scheduled] Service Provider Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-09-07 14:30 Service provider outage
major
1 hr, 25 mins

The service incident related to widgets not loading or updating as expected is now resolved. Please contact us at...

2023-09-06 15:00 Third-Party Partner Outage
major
6 hrs, 40 mins

Dashboards are now loading smoothly. For any further assistance, please reach out to us at support@geckoboard.com...

2023-09-05 21:22 Third-Party Partner Outage
major
10 hrs, 14 mins

Issue resolved: Dashboards are now loading smoothly. For any further assistance, please reach out to us at suppor...

2023-08-21 09:33 Investigating issues with Slack and Email snapshots
none
1 hr, 40 mins

The earlier issues with Slack and email snapshots have been resolved. Please don't hesitate to contact support@ge...

2023-08-11 16:50 Delayed Data Import for Zendesk Support
minor
54 mins

The issue of delays to import data affecting Zendesk Support has been resolved. Please reach out to support@gecko...

2023-05-10 12:16 Access Issues for View-Only Users on Legacy Layout Dashboards
none
4 hrs, 34 mins

A fix has been implemented, and we believe this issue should be resolved. Please let us know if you are still aff...

2023-05-06 07:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-04-28 17:02 Identified issues affecting access to the Geckoboard
none
25 mins

The issue affecting some users' inability to log into Geckoboard has been resolved, and access has now been resto...

2023-04-28 15:26 Identified issues affecting access to the Geckoboard app
none
39 mins

The issue affecting some users' inability to log into Geckoboard has been resolved, and access has now been resto...

2023-04-13 20:57 Investigating issues with Snapshots for Slack
none
2 hrs, 13 mins

The issues impacting Dashboard Snapshots for Slack has now been resolved.The issues impacting Dashboard Snapshots for Slack has now been resolved.

2023-02-03 13:16 Investigating issues with Zendesk Support integration
minor
7 hrs, 17 mins

The service incident affecting the Zendesk Support Integration is now resolved. Thank you for your patience. Ple...

2023-01-30 09:59 Issues with Facebook, Facebook Ads and Instagram widgets
maintenance
0 second

This incident has been resolved.This incident has been resolved.

2023-01-10 17:43 Intermittent errors in Geckoboard
major
11 mins

This incident has been resolved, and Geckoboard should now be working normally.This incident has been resolved, and Geckoboard should now be working normally.

2022-12-30 10:00 [Scheduled] Scheduled Maintenance for Datasets API
maintenance
2 hrs, 28 mins

The scheduled maintenance has been completed. The datasets API is no longer in read only mode, and is accepting n...