Geckoboard Status

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Current Status: Geckoboard is UP

We checked the official Geckoboard status page for updates 1 min, 52 seconds ago.

Past Geckoboard Incidents

Source: Official Geckoboard status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-08-26 10:07 Investigating issues with Jira Cloud widgets
none
23 hrs, 1 min

The issue affecting Jira Cloud widgets is now resolved. Thank you for your patience. If you experience any furthe...

2025-08-13 16:10 Investigating issues with new Close connections
none
2 hrs, 54 mins

We have identified the issue preventing new Close data source connections and deployed a fix. New connections are...

2025-08-05 16:06 Widget Updates Delayed
minor
1 hr, 18 mins

Widgets are now updating as expected. Please email us at support@geckoboard.com, or contact us within the App, i...

2025-08-01 17:21 Email Snapshot Deliverability
none
3 hrs, 14 mins

Our email provider, responsible for delivering dashboard snapshots, has resolved the issue that affected email de...

2025-07-18 15:43 Partial outage to Google Authentication services
minor
3 hrs, 37 mins

Google has resolved the issue affecting authentication through Google Services. If you have any trouble with your...

2025-07-15 10:41 We are investigating an issue with the sign-up page
none
12 mins

The service incident related to the sign-up page is now resolved. Thank you for your patience. Please get in tou...

2025-07-07 09:41 Investigating issues with Aircall widgets not updating
none
6 hrs, 36 mins

Our partner resolved the issue today at 11:06 GMT+2.Our partner resolved the issue today at 11:06 GMT+2.

2025-06-17 20:26 Issues with widgets failing to load
minor
1 hr, 11 mins

Most dashboards and widgets have now successfully reloaded and are updating again as expected. There may be a sho...

2025-06-16 13:21 Issues with LinkedIn widgets
minor
1 hr, 10 mins

The issue with LinkedIn widgets has now been resolved. Please contact us at support@geckoboard.com if you have an...

2025-05-30 11:27 Issue Connecting Intercom (EU/AU Hosted Accounts)
none
0 second

The issue affecting Intercom connections for accounts hosted in the EU and AU regions has now been resolved. We’v...

2025-03-19 13:58 Investigating issues with accessing Geckoboard
critical
1 hr, 22 mins

The service incident related to account access is now resolved. Thank you for your patience. Please contact us a...

2025-03-11 16:15 Investigating issues with widgets creation and widget loading
none
3 hrs, 19 mins

We've resolved the issue preventing widgets from loading correctly, and widgets are now refreshing as expected. P...

2025-03-07 17:09 Investigating a potential issue with Zendesk Chat
minor
98 hrs, 28 mins

We've resolved the issue preventing some Zendesk Chat accounts from properly connecting over the Zendesk API. New...

2025-01-29 11:38 Issues with creating connections to Zendesk Chat
none
35 mins

The service incident related to Zendesk Chat has been resolved. We appreciate your patience. Please feel free to ...

2024-12-16 16:14 Email Snapshot Delivery Issues
none
24 hrs, 55 mins

We believe this issue has now been resolved, and all Microsoft Outlook users should be receiving their dashboard ...

2024-12-06 20:31 Spreadsheet service degraded
major
26 mins

Our spreadsheet service is back online and fully operational. Thank you for your patience. If you continue to not...

2024-11-20 08:30 [Scheduled] Essential database maintenance
maintenance
8 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-19 09:00 [Scheduled] Required database restart
maintenance
3 mins

The reboot is complete. Thank you for your patience. Have a great day!The reboot is complete. Thank you for your patience. Have a great day!

2024-10-29 17:21 Investigating issues with widgets failing to refresh
minor
1 hr, 9 mins

The incident related to widgets failing to refresh is now resolved. Please contact us at support@geckoboard.com ...

2024-10-29 13:16 Investigating issues with dashboards failing to load
minor
40 mins

The incident related to dashboards failing to load is now resolved. Please contact us at support@geckoboard.com i...

2024-10-28 14:43 Investigating issues with dashboards loading slowly
minor
57 mins

The incident related to dashboards loading slowly is now resolved. Thank you for your patience. Please get in to...

2024-08-27 15:46 Issues with HubSpot integration
none
1 hr, 12 mins

Hubspot has restored service to their platform, and all Geckoboard widgets should be updating normally at this ti...

2024-08-27 15:37 Third-Party Partner Outage
major
0 second

One of our Partners is experiencing a service outage, which is causing our Dashboards not to load widgets properl...

2024-08-13 14:58 Widgets not refreshing
minor
7 mins

The incident related to widgets not refreshing is now resolved. Please contact us at support@geckoboard.com if yo...

2024-08-01 08:09 Investigating issues with Dropbox connections
none
2 hrs, 7 mins

Problem solved! Spreadsheets via the Dropbox integration should work seamlessly again. If you still notice issues...

2024-07-09 06:37 Legacy Dashboard Layout Issues
none
1 hr, 53 mins

The service incident affecting the loading of legacy dashboard layouts has been successfully resolved. All dashbo...

2024-07-01 14:55 Intercom metric updates are delayed
none
3 hrs, 17 mins

The service incident related to our Intercom integration is now resolved. Please contact us at support@geckoboard...

2024-06-26 16:29 Intercom metrics have stopped updating for some customers
none
23 hrs, 52 mins

The service incident related to our Intercom integration is now resolved. Please contact us at support@geckoboard...

2024-05-14 14:53 Investigating issues with Aircall
none
3 hrs, 20 mins

Aircall has resolved their issue, and as a result, our data source is working again as expected. Please contact u...

2024-04-18 17:15 Investigating issues with some dashboards not loading
none
1 hr, 38 mins

The service incident related to dashboards not loading is now resolved. Please contact us at support@geckoboard.c...

2024-02-20 22:31 Some Data Sources are failing to refresh their data properly
none
1 hr, 2 mins

We've deployed a fix, and widgets are now refreshing their data as expected. Please let us know at Support@Geckob...

2024-02-16 09:55 Investigating issues with Facebook, Facebook Ads, and Instagram data sources
none
0 second

Feb 16, 09:55 UTCResolved - The service incident that affected the Meta integrations (Facebook, Facebook Ads, and...

2024-02-08 16:51 Some widgets may have stopped updating
none
0 second

Feb 8, 16:51 UTCResolved - Issues related to widgets failing to load or update have now been resolved. Please co...

2024-01-31 17:25 Investigating issues with creating new connections
none
3 hrs, 5 mins

Service incident related to creating new data source connections is now resolved. Thank you for your patience. P...

2024-01-30 11:00 [Scheduled] Scheduled Database Maintenance
maintenance
20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-26 09:34 Issues with Spreadsheet widgets on legacy dashboards
none
42 mins

The issue affecting the spreadsheet widgets has been resolved. If you still experience any difficulties, please g...

2024-01-24 10:33 Issues with Linear integration
none
3 hrs, 40 mins

Interruptions with the Linear data source are now resolved. Please contact us at support@geckoboard.com if you ...

2023-12-22 14:35 Intermittent issues with white screen when connecting to some integrations
none
3 hrs, 54 mins

Problem solved! Connecting to all integrations should work seamlessly now. If you still notice any issues, please...

2023-12-13 16:02 Issues creating new integration connections with Geckoboard
none
59 mins

This incident has been resolved.This incident has been resolved.

2023-10-01 05:10 Investigating issues with Datasets Integrations
minor
2 hrs, 39 mins

The issues with Datasets Integrations has been resolved. Please reach out to support@geckoboard.com If you notice...

2023-09-11 04:00 [Scheduled] Service Provider Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-09-09 04:00 [Scheduled] Service Provider Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-09-07 14:30 Service provider outage
major
1 hr, 25 mins

The service incident related to widgets not loading or updating as expected is now resolved. Please contact us at...

2023-09-06 15:00 Third-Party Partner Outage
major
6 hrs, 40 mins

Dashboards are now loading smoothly. For any further assistance, please reach out to us at support@geckoboard.com...

2023-09-05 21:22 Third-Party Partner Outage
major
10 hrs, 14 mins

Issue resolved: Dashboards are now loading smoothly. For any further assistance, please reach out to us at suppor...

2023-08-21 09:33 Investigating issues with Slack and Email snapshots
none
1 hr, 40 mins

The earlier issues with Slack and email snapshots have been resolved. Please don't hesitate to contact support@ge...

2023-08-11 16:50 Delayed Data Import for Zendesk Support
minor
54 mins

The issue of delays to import data affecting Zendesk Support has been resolved. Please reach out to support@gecko...

2023-05-10 12:16 Access Issues for View-Only Users on Legacy Layout Dashboards
none
4 hrs, 34 mins

A fix has been implemented, and we believe this issue should be resolved. Please let us know if you are still aff...

2023-05-06 07:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-04-28 17:02 Identified issues affecting access to the Geckoboard
none
25 mins

The issue affecting some users' inability to log into Geckoboard has been resolved, and access has now been resto...