GoToMyPC Status

Is GoToMyPC down?

Current Status: GoToMyPC is UP

We checked the official GoToMyPC status page for updates 3 mins, 57 seconds ago.

Past GoToMyPC Incidents

Source: Official GoToMyPC status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-08-25 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-25 03:38 GoTo Connect - Issues with Outbound Calls - APAC region
major
58 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-08-24 05:30 [Scheduled] GoToAssist Service Desk - Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-23 05:30 [Scheduled] GoToAssist Service Desk - Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-20 18:19 Grasshopper - Issue with web portal and outgoing calls
major
1 hr, 14 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-08-20 17:58 GoTo Connect - Incoming PSTN calls issue in Brazil
major
23 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-08-11 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-06 02:00 [Scheduled] GoTo Connect - Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-03 04:30 [Scheduled] GoToMyPC - Maintenance
maintenance
5 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-02 04:30 [Scheduled] GoToMyPC - Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-31 14:54 GoTo App/Web - inbound/outbound call failure
major
16 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-07-30 14:04 GoToMyPC Host page is not loading
major
2 hrs, 3 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-07-30 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-24 01:39 GoTo Connect - Multiple notifications of inbound calls in APAC
major
3 hrs, 31 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-07-22 08:00 [Scheduled] Rescue, Rescue Live Lens, and Rescue Live Guide Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-09 05:30 Pro and Central Login error
major
23 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-06-28 16:00 [Scheduled] LogMeIn Pro/Central, Rescue, and GoToAssist v5 - Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-21 06:00 [Scheduled] Rescue, Live Guide and Live Lens,LogMeIn Pro/Central,Join.Me, Hamachi, Resolve, GoTo Con...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-18 19:24 [Scheduled] GoToAssist Corporate - Maintenance
maintenance
0 second

The planned maintenance has been cancelled.The planned maintenance has been cancelled.

2025-06-12 05:03 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-29 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-22 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-19 06:00 [Scheduled] GoToAssist Corporate - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-16 17:07 GoTo Connect - Inbound and outbound calls failing in Brazil
major
22 hrs, 6 mins

We have confirmed with the affected PSTN peer that the issue has been resolved and that all systems are 100% oper...

2025-05-08 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-06 12:49 GoTo Connect Integrations - missing call events report
major
50 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. Our engineers recov...

2025-05-05 13:48 Grasshopper - Issues with outbound calls
none
0 second

May 5, 13:48 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-05-05 12:50 Grasshopper - Issues with outbound calls
major
58 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-05-03 09:00 Grasshopper - Maintenance
none
0 second

May 3, 09:00 UTCCompleted - The scheduled maintenance has been completed.May 3, 08:00 UTCIn progress - Schedule...

2025-05-03 08:00 [Scheduled] Grasshopper - Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-26 10:00 Internal Administrative Systems - Maintenance
none
0 second

Apr 26, 10:00 UTCCompleted - The scheduled maintenance has been completed.Apr 26, 04:00 UTCIn progress - Schedule...

2025-04-26 04:00 [Scheduled] Internal Administrative Systems - Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-23 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-18 08:14 Pro and Central - "D error" when downloading the MSI for remote control or add computer functions.
major
1 hr, 10 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-04-16 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-15 07:00 [Scheduled] ITSG products - Marketing Websites - Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-28 14:29 GoTo Connect - Issue establishing calls
major
59 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-03-27 08:00 GoToMyPC - Maintenance
none
0 second

Mar 27, 08:00 UTCCompleted - The scheduled maintenance has been completed.Mar 27, 05:30 UTCIn progress - Schedule...

2025-03-27 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 18:18 GoTo Connect - Call Issue in South America
none
0 second

Mar 25, 18:18 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-03-25 14:55 GoTo Connect - Call Issue in South America
major
3 hrs, 23 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-03-25 08:24 Rescue - SSO login issues
none
0 second

Mar 25, 08:24 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-03-25 07:54 Rescue - SSO login issues
major
30 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-03-22 07:00 GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice - Maintenance
none
0 second

Mar 22, 07:00 UTCCompleted - The scheduled maintenance has been completed.Mar 22, 05:00 UTCIn progress - Schedule...

2025-03-22 05:00 [Scheduled] GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-13 08:00 GoToMyPC - Maintenance
none
0 second

Mar 13, 08:00 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 05:30 UTCIn progress - Schedule...

2025-03-13 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-12 20:48 GoTo Connect VoIP Phone Calls - Call Issues in Brazil
none
0 second

Mar 12, 20:48 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-03-12 20:36 GoTo Connect VoIP Phone Calls - Call Issues in Brazil
major
12 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-03-04 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.