GoToMyPC Status

Is GoToMyPC down?

Current Status: GoToMyPC is UP

We checked the official GoToMyPC status page for updates 1 min, 27 seconds ago.

Past GoToMyPC Incidents

Source: Official GoToMyPC status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-11-24 07:15 [Scheduled] GoToAssist Service Desk and GoToAssist Service Remote support - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-11-16 04:30 [Scheduled] GoToMyPC - Maintenance
maintenance
6 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-11-15 06:00 [Scheduled] Rescue, Live Guide and Live Lens,LogMeIn Pro/Central,Join.Me, Hamachi, Resolve, GoTo Con...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-11-15 04:30 [Scheduled] GoToMyPC - Maintenance
maintenance
6 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-11-09 05:00 [Scheduled] GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-11-08 05:00 [Scheduled] GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-29 16:16 LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application
major
5 hrs, 28 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-10-29 08:33 OpenVoice - Portal inaccessible
major
0 second

On October 29, 2025, from 06:05 AM to 06:40 AM UTC, OpenVoice customers experienced issues accessing the portal h...

2025-10-29 05:30 [Scheduled] GoToMyPC - Emergency maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-29 01:00 [Scheduled] GoTo Connect, GoTo Meeting - Unscheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-26 10:35 GoToMyPC - Application in-accessible
major
21 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-10-23 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-21 15:51 GoTo Connect VoIP Phones Calls - Audio degradation
major
1 hr, 1 min

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-10-20 08:16 GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Acces...
major
13 hrs, 54 mins

All GoTo products are now fully operational. We have confirmed that services have returned to normal performance ...

2025-10-18 06:00 [Scheduled] GoTo Assist Corporate - Maintenance
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-13 09:00 [Scheduled] Rescue Maintenance - SAML Certificate Update 2025
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-13 05:00 [Scheduled] GoTo Assist Remote Support - Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-08 06:53 GoTo Webinar and GoTo Assist Remote Support - Issues Accessing the Application
major
10 hrs, 39 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-10-07 05:30 [Scheduled] Rescheduled - GoToMyPC - Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-06 08:40 GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support) -...
major
36 hrs, 4 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-09-25 18:25 GoTo Connect - missing call event notifications
major
2 hrs

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-09-22 14:00 GoTo Connect – PSTN Call Disruption (Brazil)
none
0 second

On September 22nd, from 14:15 UTC until 15:40 UTC, a subset of GoTo Connect customers may have experienced issues...

2025-09-18 17:59 Contact Center – Call Queues and Contact Center – Issues logging into queues
major
19 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-09-17 19:03 GoTo Connect - Issues with messaging and notifications
major
23 hrs, 46 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-09-09 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-25 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-25 04:36 GoTo Connect - Issues with Outbound Calls - APAC region
none
0 second

Aug 25, 04:36 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-08-25 03:38 GoTo Connect - Issues with Outbound Calls - APAC region
major
58 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-08-24 08:30 GoToAssist Service Desk - Maintenance
none
0 second

Aug 24, 08:30 UTCCompleted - The scheduled maintenance has been completed.Aug 24, 05:30 UTCIn progress - Schedule...

2025-08-24 05:30 [Scheduled] GoToAssist Service Desk - Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-23 08:30 GoToAssist Service Desk - Maintenance
none
0 second

Aug 23, 08:30 UTCCompleted - The scheduled maintenance has been completed.Aug 23, 05:30 UTCIn progress - Schedule...

2025-08-23 05:30 [Scheduled] GoToAssist Service Desk - Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-20 19:33 Grasshopper - Issue with web portal and outgoing calls
none
0 second

Aug 20, 19:33 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-08-20 18:19 Grasshopper - Issue with web portal and outgoing calls
major
1 hr, 14 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-08-20 17:58 GoTo Connect - Incoming PSTN calls issue in Brazil
major
23 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-08-11 08:00 GoToMyPC - Maintenance
none
0 second

Aug 11, 08:00 UTCCompleted - The scheduled maintenance has been completed.Aug 11, 05:30 UTCIn progress - Schedule...

2025-08-11 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-06 03:00 GoTo Connect - Maintenance
none
0 second

Aug 6, 03:00 UTCCompleted - The scheduled maintenance has been completed.Aug 6, 02:00 UTCIn progress - Schedule...

2025-08-06 02:00 [Scheduled] GoTo Connect - Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-03 10:00 GoToMyPC - Maintenance
none
0 second

Aug 3, 10:00 UTCCompleted - The scheduled maintenance has been completed.Aug 3, 04:30 UTCIn progress - Schedule...

2025-08-03 04:30 [Scheduled] GoToMyPC - Maintenance
maintenance
5 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-02 10:30 GoToMyPC - Maintenance
none
0 second

Aug 2, 10:30 UTCCompleted - The scheduled maintenance has been completed.Aug 2, 04:30 UTCIn progress - Schedule...

2025-08-02 04:30 [Scheduled] GoToMyPC - Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-31 15:10 GoTo App/Web - inbound/outbound call failure
none
0 second

Jul 31, 15:10 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...

2025-07-31 14:54 GoTo App/Web - inbound/outbound call failure
major
16 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-07-30 14:04 GoToMyPC Host page is not loading
major
2 hrs, 3 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-07-30 08:00 GoToMyPC - Maintenance
none
0 second

Jul 30, 08:00 UTCCompleted - The scheduled maintenance has been completed.Jul 30, 05:30 UTCIn progress - Schedule...

2025-07-30 05:30 [Scheduled] GoToMyPC - Maintenance
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-24 01:39 GoTo Connect - Multiple notifications of inbound calls in APAC
major
3 hrs, 31 mins

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...

2025-07-22 08:00 [Scheduled] Rescue, Rescue Live Lens, and Rescue Live Guide Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.