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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-29 15:09 | Some Instances in prod-us-east-0 Experienced Issues Accessing Their Instance. | none | 0 second | At approximately 14:20 UTC we observed an issue that caused some deployments in prod-us-east-0 to experience long...read more |
| 2025-04-27 18:48 | API offline in GCP Singapore (prod-ap-southeast-0) and GCP Brazil (prod-sa-east-0) | none | 1 hr, 40 mins | API came online again at 19:14 UTC in GCP Singapore and 19:21 UTC in GCP Brazil. While the API was unavailable, ...read more |
| 2025-04-27 16:30 | [Scheduled] Database maintenance - synthetic monitoring - GCP Brazil (prod-sa-east-0) | maintenance | 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-27 16:30 | [Scheduled] Database maintenance - synthetic monitoring - GCP Singapore (prod-ap-southeast-0) | maintenance | 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-24 13:00 | [Scheduled] Database maintenance - synthetic monitoring - GCP Saudi Arabia (prod-me-central-0) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-22 20:26 | Logs Drilldown Broken for Some Users | major | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-22 16:09 | Cloud Migration Assistance Disabled in Some Regions | major | 73 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-22 13:00 | [Scheduled] Database Maintenance - Authentication - Singapore, Australia, Sweden and UAE | maintenance | 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-16 13:10 | Email notifications issue | minor | 17 hrs, 29 mins | We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. |
| 2025-04-16 13:00 | [Scheduled] Prod-AP-Southeast-1 and Prod-US-West-0 Database Maintenance | maintenance | 33 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-15 08:58 | Graphite proxy ingestion failing - prod-ap-northeast-0 | major | 29 mins | This incident has been resolvedThis incident has been resolved |
| 2025-04-11 18:45 | AWS Firehose Logs Down in Prod-US-East-2 | major | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-10 17:30 | Synthetic Monitoring: connectivity issue between probes and GCP Saudi Arabia (prod-me-central-0) | none | 3 hrs, 17 mins | As of 20:29 UTC the incident is resolved all probes have reconnected to the API in GCP Saudi Arabia(prod-me-centr...read more |
| 2025-04-10 16:44 | Prod-EU-West-2 Connection Issues | none | 0 second | At approximately 16:00 UTC some customers in the prod-eu-west-2 region began experiencing connectivity issues wit...read more |
| 2025-04-10 01:27 | Issue with Multiple Components in prod-eu-west-2 and prod-eu-west-4 | major | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-09 12:48 | Error Creating Teams | minor | 19 hrs, 14 mins | The fix has been rolled out and at this time, we are considering this resolved.The fix has been rolled out and at this time, we are considering this resolved. |
| 2025-04-08 14:52 | Cloudwatch datasource query issues on cluster GPC US central | minor | 65 hrs, 11 mins | We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. |
| 2025-04-08 14:01 | Degraded Performance of Adaptive Metrics in GCP US Central | minor | 3 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-08 05:42 | Multiple components of Grafana down | major | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-07 13:00 | Log ingestion rate limit issue in AWS Germany (logs-prod-012) | major | 0 second | Between 2025-04-07:13:00:00UTC and 2025-04-08:14:00:00UTC some customers in AWS Germany (logs-prod-012) have had ...read more |
| 2025-04-07 06:45 | Intermittent 500 Errors for Log Queries | minor | 0 second | Some Loki Queries responded with a 500 Response Code, between 06:45 - 7:15UTC.Some Loki Queries responded with a 500 Response Code, between 06:45 - 7:15UTC. |
| 2025-04-06 14:42 | Hosted Grafana Instance Creation Failures in ap-southeast-1 (Singapore) | minor | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-03 15:18 | Instances on "Fast" experiencing issues querying the Tempo datasources | major | 10 hrs, 7 mins | The fix has been rolled out on our "fast" release channel. At this point, we are considering the incident resolve...read more |
| 2025-04-02 17:08 | Grafana Cloud: SAML UI Role mapping | minor | 32 hrs, 19 mins | Engineering has rolled out a fix for this issue. At this point, we are considering the incident resolved.Engineering has rolled out a fix for this issue. At this point, we are considering the incident resolved. |
| 2025-04-01 18:14 | Grafana Cloud: SAML UI Role Mapping | minor | 12 hrs, 18 mins | Engineering has released a fix and as of 0600 UTC, customers should no longer experience the inability to change ...read more |
| 2025-03-28 07:59 | Hosts unreachable for instances in prod-sa-east-1 | none | 0 second | From 6:23 UTC to 6:39 UTC, we became aware of an issue with instances in the prod-sa-east-1 cluster. Users experi...read more |
| 2025-03-26 13:39 | Not possible to create stacks on prod-us-west-0 | minor | 24 mins | The stack creation process is now functioning properly in the prod-us-west-0 region.The stack creation process is now functioning properly in the prod-us-west-0 region. |
| 2025-03-24 18:26 | Longer than expected load times in multiple AWS regions | major | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-20 08:00 | [Scheduled] IRM Slack app maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-18 19:07 | prod-us-central-3 prod-us-central-4 clusters are unavailable | critical | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 18:49 | Some Grafana Instances Taking Longer to Initialize | major | 66 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 16:28 | Some Grafana Instances Taking Longer to Initialize | minor | 1 hr, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 16:12 | Tests failures on k6 | none | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 13:00 | [Scheduled] Shutdown of deprecated probes: Atlanta, Amsterdam, New York | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-13 13:00 | [Scheduled] Shutdown of deprecated probes: Dallas, San Francisco, Toronto | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-13 03:19 | Issue with Grafana Access in prod-ap-south-1 and prod-ap-northeast-0 | critical | 2 hrs, 40 mins | We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. |
| 2025-03-12 12:30 | Degraded performance when querying metrics on AWS Germany | none | 0 second | On 12th of March, between 13:30 UTC and 13:50 UTC we experienced some degraded performance when querying metrics ...read more |
| 2025-03-11 15:50 | Delay in aggregated series through adaptive metrics | minor | 5 hrs, 10 mins | All series are now caught up and the incident is resolved.All series are now caught up and the incident is resolved. |
| 2025-03-10 13:00 | [Scheduled] Shutdown of deprecated probes: Newark, Bangalore | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-06 22:41 | Write path down in prod-us-east-2-prometheus-prod-56 | major | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-06 16:16 | Read errors in prod-eu-west-0 | minor | 33 mins | Many ingesters were evicted from nodes in cortex-prod-01 at once causing a read path outage. Once the ingesters w...read more |
| 2025-02-28 13:09 | Degraded performance due to overloaded internal queues | minor | 0 second | Our internal queues were affected by a scheduled data migration. For around three hours asynchronous scheduled ta...read more |
| 2025-02-26 18:13 | Degraded UX with IRM Slack Integration. | minor | 18 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-25 22:27 | New instance creation taking longer than expected | minor | 8 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-24 17:45 | New Instances failing to create across all regions. | major | 4 hrs, 31 mins | Our Engineering team has identified that this issue is related to: https://status.grafana.com/incidents/b6yc10yk8...read more |
| 2025-02-20 14:07 | Degraded query performance as a result of elevated read latency on the trace by id path | minor | 1 hr, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 21:30 | Logs read and write outage in prod-us-east-0 (including OTLP endpoint) | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 15:27 | OTEL Gateways Failing | critical | 1 hr, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 08:43 | Outage due to DNS problems on AWS | critical | 5 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-14 04:30 | Synthetic monitoring - Stockholm probe - elevated latency and error rates | none | 0 second | From February 13th 23:30 UTC to February 14th 00:30 UTC, we saw higher latency and error rates in our Stockholm ...read more |