HG Insights Status

Is HG Insights down?

Current Status: HG Insights is UP

We checked the official HG Insights status page for updates 5 mins, 26 seconds ago.

Past HG Insights Incidents

Source: Official HG Insights status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-08 08:52 Platform login inaccessable
critical
19 mins

This incident has been resolved.This incident has been resolved.

2025-03-06 13:00 Platform Data Outage
major
1 hr, 54 mins

All data has been restored, and all services are operational. Thank you for your patience and understanding!All data has been restored, and all services are operational. Thank you for your patience and understanding!

2024-12-15 16:49 Infrastructure maintenance
none
0 second

Dec 15, 08:49 PSTCompleted - The scheduled maintenance has been completed.Dec 15, 08:48 PSTUpdate - Scheduled mai...

2024-05-25 17:00 HG Insights Maintenance - Platform Upgrades
none
0 second

May 25, 10:00 PDTCompleted - The scheduled maintenance has been completed.May 25, 09:00 PDTIn progress - Schedule...

2024-04-07 02:32 Platform login issues
none
0 second

Apr 6, 19:32 PDTResolved - This incident has been resolved.Apr 6, 18:30 PDTInvestigating - Platform logins, Dis...

2023-11-02 22:00 Platform Partial Outage - Market Intelligence
none
0 second

Nov 2, 15:00 PDTResolved - This incident has been resolved.Nov 2, 14:39 PDTIdentified - We are currently experi...

2022-11-17 17:14 Platform v1 service unavailable
none
0 second

Nov 17, 09:14 PSTResolved - Issue has been resolved.Nov 17, 09:12 PSTInvestigating - We are investigating a servi...

2022-09-28 21:19 Intermittent login issues
none
0 second

Sep 28, 14:19 PDTResolved - This incident has been resolved.Sep 28, 14:16 PDTUpdate - We are continuing to invest...

2022-09-28 01:00 Focus and Discovery updates
none
0 second

Sep 27, 18:00 PDTCompleted - The scheduled maintenance has been completed.Sep 27, 16:00 PDTIn progress - Schedule...

2022-09-14 03:00 Maintenance extended
none
0 second

Sep 13, 20:00 PDTResolved - ResolvedSep 13, 20:00 PDTResolved - Resolved

2022-09-14 01:00 HG Insights Maintenance - Platform Upgrades
none
0 second

Sep 13, 18:00 PDTCompleted - The scheduled maintenance has been completed.Sep 13, 17:00 PDTIn progress - Schedule...

2022-08-24 17:43 Intermittent login availability
none
0 second

Aug 24, 10:43 PDTResolved - An AWS service outage is leading to intermittent login availability.Aug 24, 10:43 PDTResolved - An AWS service outage is leading to intermittent login availability.

2022-07-19 03:00 HG Insights Maintenance - Infrastructure Upgrades
none
0 second

Jul 18, 20:00 PDTCompleted - The scheduled maintenance has been completed.Jul 18, 18:00 PDTIn progress - Schedule...

2022-05-26 02:01 HG Insights Maintenance - Infrastructure Upgrades
none
0 second

May 25, 19:01 PDTCompleted - The scheduled maintenance has been completed.May 25, 18:00 PDTIn progress - Schedule...

2021-10-19 02:00 Infrastructure Upgrades
none
0 second

Oct 18, 19:00 PDTCompleted - The scheduled maintenance has been completed.Oct 18, 17:04 PDTIn progress - Schedule...

2021-10-13 00:37 Login issues
none
0 second

Oct 12, 17:37 PDTResolved - We identified the issue as originating from Amazon Web Services itself. We re-deploye...

2021-07-16 04:41 HG Insights Platform Login Unavailable
none
0 second

Jul 15, 21:41 PDTResolved - This incident has been resolved.Jul 15, 20:55 PDTInvestigating - Scheduled maintenanc...

2021-07-16 03:00 HG Insights Maintenance - Infrastructure Improvements
none
0 second

Jul 15, 20:00 PDTCompleted - The scheduled maintenance has been completed.Jul 15, 18:00 PDTIn progress - Schedule...

2021-06-24 03:00 Minor System Upgrade
none
0 second

Jun 23, 20:00 PDTCompleted - The scheduled maintenance has been completed.Jun 23, 19:01 PDTIn progress - Schedule...

2021-06-03 03:00 HG Insights Maintenance - Security Infrastructure Improvements
none
0 second

Jun 2, 20:00 PDTCompleted - The scheduled maintenance has been completed.Jun 2, 18:01 PDTIn progress - Schedule...

2021-05-28 03:01 HG Insights Maintenance - Authentication System Upgrade
none
0 second

May 27, 20:01 PDTCompleted - The scheduled maintenance has been completed.May 27, 18:00 PDTIn progress - Schedule...

2020-02-13 00:30 HG Insights Platform Scheduled Maintenance
none
0 second

Feb 12, 16:30 PSTCompleted - The scheduled maintenance has been completed.Feb 12, 16:01 PSTIn progress - Schedule...

2019-08-22 00:00 August Data Delivery to HG Insights Platform
none
0 second

Aug 21, 17:00 PDTCompleted - The scheduled maintenance has been completed.Aug 21, 15:00 PDTIn progress - Schedule...

2019-06-22 03:00 System Maintenance
none
0 second

Jun 21, 20:00 PDTCompleted - The scheduled maintenance has been completed.Jun 21, 18:01 PDTIn progress - Schedule...

2019-03-13 20:29 March Data Delivered to HG Focus and HG Discovery
none
0 second

Mar 13, 13:29 PDTCompleted - The scheduled maintenance has been completed.Mar 13, 13:19 PDTVerifying - Verificati...

2019-03-07 12:00 [Scheduled] Focus and Discovery Rebranded to "HG Insights"
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-03-07 09:00 [Scheduled] Hg Insights Rebrand
maintenance
41 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-01-08 14:00 [Scheduled] January 2019 Data Delivered to HG Focus and HG Platform (Discovery)
maintenance
44 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-12-18 14:10 [Scheduled] Bug Fixes and Security Improvements to HiMSS Analytics and HG Platform (Discovery)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-12-05 14:00 [Scheduled] December Data Delivered to HG Focus and HG Platform (Discovery)
maintenance
2 hrs, 17 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-11-08 14:00 [Scheduled] November Data Delivered to HG Platform, Focus Chrome extension
maintenance
39 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-10-04 14:01 [Scheduled] October Data Delivered to HG Platform, Focus Chrome extension, HG4 Salesforce Lite
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-09-14 23:00 [Scheduled] HG Platform (Discovery) System Upgrade
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-09-06 15:00 [Scheduled] September Data Delivered to HG Platform, Focus Chome extension, HG4 Salesforce Lite
maintenance
17 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-09-05 15:00 [Scheduled] Discovery and Bearfist API Deploys
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-08-22 15:15 [Scheduled] Platform APIs and Discovery UI
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-08-20 18:00 [Scheduled] System Upgrade
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-08-20 07:40 [Scheduled] System Upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-08-09 11:00 [Scheduled] August Data Delivered to HG Platform, HG4SFDCLite, Focus
maintenance
1 hr, 3 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-08-07 18:19 HG Data Services are Unavailable
critical
2 mins

All HG Data services are operational again.All HG Data services are operational again.

2018-07-26 14:30 [Scheduled] HG Platform APIs Release
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-07-18 14:00 [Scheduled] HG Platform (Discovery) and Admin API Internal Improvements
maintenance
12 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-07-11 15:00 [Scheduled] July Data Delivered to HG Platform, HG4SFDCLite, Focus
maintenance
16 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-07-02 14:00 [Scheduled] Discovery UI Deployment July 2, 2018
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-06-27 14:02 [Scheduled] Updates to HG Platform (Discovery) and HG Focus
maintenance
1 hr, 8 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-06-19 14:01 [Scheduled] June Data Delivered to HG Platform, HG4SFDCLite, Focus
maintenance
38 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-06-11 04:30 [Scheduled] Infrastructure Update
maintenance
1 hr, 16 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-06-06 14:00 [Scheduled] June Data Delivered to HG Platform, HG4SFDCLite, Focus
maintenance
58 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-06-05 15:08 [Scheduled] Infrastructure Testing
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-05-09 14:01 [Scheduled] Minor Updates to HG Platform and HiMSS HealthCheck
maintenance
25 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.