Current Status: Helium is UP
We checked the official Helium status page for updates 4 mins, 29 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-03 13:48 | HMH - Speed Test Failures | none | 0 second | Sep 3, 13:47 UTCMonitoring - A backend patch has been applied to address issues with Hotspots failing to submit ...read more |
| 2025-09-02 22:01 | Mobile Onboarding Failures | none | 0 second | Sep 2, 22:01 UTCResolved - This incident has been resolved.Sep 2, 21:22 UTCIdentified - We are currently invest...read more |
| 2025-09-02 21:22 | Mobile Onboarding Failures | critical | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-29 22:11 | HMH - Speed Test Failures | none | 0 second | A backend patch has been applied to address issues with Hotspots failing to submit speed tests. If you’re still s...read more |
| 2025-08-28 08:30 | Planned Maintenance: Carrier Radius AAA Migration | none | 0 second | Aug 28, 08:30 UTCCompleted - The scheduled maintenance has been completed.Aug 28, 08:00 UTCIn progress - Schedule...read more |
| 2025-08-28 08:00 | [Scheduled] Planned Maintenance: Carrier Radius AAA Migration | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-27 18:00 | Mobile Oracle Infrastructure - Scheduled Maintenance | none | 0 second | Aug 27, 18:00 UTCCompleted - The scheduled maintenance has been completed.Aug 27, 16:00 UTCIn progress - Schedule...read more |
| 2025-08-27 16:00 | [Scheduled] Mobile Oracle Infrastructure - Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-27 11:30 | Planned Maintenance: Carrier Radius AAA Migration | none | 0 second | Aug 27, 11:30 UTCCompleted - The scheduled maintenance has been completed.Aug 27, 11:00 UTCIn progress - Schedule...read more |
| 2025-08-27 11:00 | [Scheduled] Planned Maintenance: Carrier Radius AAA Migration | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-23 17:02 | FreedomFI AGW Unable to Onboard as IoT | none | 0 second | This issue has been resolvedThis issue has been resolved |
| 2025-08-22 18:28 | Investigating: Error 522 | none | 0 second | Aug 22, 18:28 UTCResolved - Resolved: Error 522 (Connection Timeout)We’ll continue monitoring to ensure stability...read more |
| 2025-08-22 17:23 | Investigating: Error 522 | minor | 1 hr, 5 mins | Resolved: Error 522 (Connection Timeout) We’ll continue monitoring to ensure stability. Thank you for your patien...read more |
| 2025-08-20 06:00 | HPR Analysis Improvements | none | 0 second | Aug 20, 06:00 UTCCompleted - The scheduled maintenance has been completed.Aug 20, 05:00 UTCIn progress - Schedule...read more |
| 2025-08-20 05:00 | [Scheduled] HPR Analysis Improvements | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 19:27 | FreedomFI AGW Unable to Onboard as IoT | none | 0 second | Aug 13, 19:27 UTCResolved - This issue has been resolvedJun 23, 17:02 UTCMonitoring - We are currently investigat...read more |
| 2025-07-23 18:00 | HPR Route Sync Improvements | none | 0 second | Jul 23, 18:00 UTCCompleted - The scheduled maintenance has been completed.Jul 23, 17:00 UTCIn progress - Schedule...read more |
| 2025-07-23 17:00 | [Scheduled] HPR Route Sync Improvements | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-03 17:13 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jul 3, 17:13 UTCCompleted - The scheduled maintenance has been completed.Jul 3, 17:08 UTCVerifying - The upgrad...read more |
| 2025-07-03 15:30 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 1 hr, 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 15:23 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jul 1, 15:23 UTCCompleted - The scheduled maintenance has been completed.Jul 1, 15:15 UTCVerifying - The upgrad...read more |
| 2025-07-01 14:00 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 1 hr, 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-08 23:15 | Hotspot Rewards Claim Outage | none | 0 second | Apr 8, 23:15 UTCResolved - The downstream storage provider has resolved their outage and we are closing this iss...read more |
| 2025-04-08 19:07 | Hotspot Rewards Claim Outage | minor | 4 hrs, 8 mins | The downstream storage provider has resolved their outage and we are closing this issue. That said, a new version...read more |
| 2024-08-23 15:01 | Onboarding Service - Scheduled Maintenance | none | 0 second | Aug 23, 15:01 UTCCompleted - The scheduled maintenance has been completed.Aug 23, 14:38 UTCVerifying - The upgrad...read more |
| 2024-08-23 14:00 | [Scheduled] Onboarding Service - Scheduled Maintenance | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 18:41 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jul 23, 18:41 UTCCompleted - The scheduled maintenance has been completed.Jul 23, 15:05 UTCIn progress - Schedule...read more |
| 2024-07-23 15:05 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 3 hrs, 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-05 20:31 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jun 5, 20:31 UTCCompleted - The scheduled maintenance has been completed.Jun 5, 18:15 UTCIn progress - Schedule...read more |
| 2024-06-05 18:15 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 2 hrs, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-09 16:45 | Solana Network Congestion | none | 0 second | May 9, 16:45 UTCResolved - The Helium Foundation has deployed additional Solana RPC infrastructure in order to s...read more |
| 2024-05-08 19:41 | Helium Wallet API - Scheduled Maintenance | none | 0 second | May 8, 19:41 UTCCompleted - After a period of observation, we are satisfied with the stability and performance i...read more |
| 2024-05-08 16:31 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 3 hrs, 10 mins | After a period of observation, we are satisfied with the stability and performance improvements in Solana transac...read more |
| 2024-05-07 20:34 | Helium Wallet API - Scheduled Maintenance | none | 0 second | May 7, 20:34 UTCCompleted - The scheduled maintenance has been completed. While we are encouraged by the improve...read more |
| 2024-05-07 18:10 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 2 hrs, 24 mins | The scheduled maintenance has been completed. While we are encouraged by the improvements in Solana transaction p...read more |
| 2024-05-06 00:18 | Solana Network Congestion | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-05-04 05:29 | Solana Network Congestion | minor | 131 hrs, 16 mins | The Helium Foundation has deployed additional Solana RPC infrastructure in order to support the growing Helium Wa...read more |
| 2024-05-02 16:54 | Solana Network Congestion | none | 0 second | May 2, 16:54 UTCResolved - This incident has been resolved.Apr 6, 00:18 UTCIdentified - Due to high Solana cong...read more |
| 2024-04-03 15:22 | Helium Console Packet Drops | none | 0 second | Apr 3, 15:22 UTCResolved - We identified the root cause as the Foundation Console's router failing to reboot as ...read more |
| 2024-04-03 14:49 | Helium Console Packet Drops | none | 33 mins | We identified the root cause as the Foundation Console's router failing to reboot as expected after erroring. We ...read more |
| 2024-03-21 16:51 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Mar 21, 16:51 UTCCompleted - The scheduled maintenance has been completed.Mar 21, 16:11 UTCVerifying - The update...read more |
| 2024-03-21 14:55 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 1 hr, 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-08 20:30 | Onboarding Service - Scheduled Maintenance | none | 0 second | Feb 8, 20:30 UTCCompleted - The scheduled maintenance has been completed.Feb 8, 20:00 UTCIn progress - Schedule...read more |
| 2024-02-08 20:00 | [Scheduled] Onboarding Service - Scheduled Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-06 15:26 | Solana Halt | none | 0 second | Feb 6, 15:26 UTCResolved - We join the Solana community in thanking validator operators and core developers for ...read more |
| 2024-02-06 09:53 | Solana Halt | major | 5 hrs, 33 mins | We join the Solana community in thanking validator operators and core developers for their firefighting over the ...read more |
| 2024-01-10 17:35 | Helium Wallet API - Scheduled Maintenance | none | 0 second | Jan 10, 17:35 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 17:25 UTCVerifying - The mainte...read more |
| 2024-01-10 17:01 | [Scheduled] Helium Wallet API - Scheduled Maintenance | maintenance | 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-30 19:15 | IoT Config Service Maintenance | none | 0 second | Nov 30, 19:15 UTCCompleted - The scheduled maintenance has been completed.Nov 30, 19:09 UTCVerifying - The deploy...read more |
| 2023-11-30 19:00 | [Scheduled] IoT Config Service Maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |