Helium Status

Is Helium down?

Current Status: Helium is UP

We checked the official Helium status page for updates 4 mins, 44 seconds ago.

Past Helium Incidents

Source: Official Helium status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-03 15:30 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
1 hr, 43 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-01 14:00 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
1 hr, 23 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-23 17:02 FreedomFI AGW Unable to Onboard as IoT
none
0 second

Jun 23, 17:02 UTCMonitoring - We are currently investigating an issue preventing FreedomFi AGWs from being onboar...

2025-06-23 17:02 FreedomFI AGW Unable to Onboard as IoT
minor
0 second

We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are as...

2025-04-08 23:15 Hotspot Rewards Claim Outage
none
0 second

Apr 8, 23:15 UTCResolved - The downstream storage provider has resolved their outage and we are closing this iss...

2025-04-08 19:07 Hotspot Rewards Claim Outage
minor
4 hrs, 8 mins

The downstream storage provider has resolved their outage and we are closing this issue. That said, a new version...

2024-08-23 15:01 Onboarding Service - Scheduled Maintenance
none
0 second

Aug 23, 15:01 UTCCompleted - The scheduled maintenance has been completed.Aug 23, 14:38 UTCVerifying - The upgrad...

2024-08-23 14:00 [Scheduled] Onboarding Service - Scheduled Maintenance
maintenance
1 hr, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-23 18:41 Helium Wallet API - Scheduled Maintenance
none
0 second

Jul 23, 18:41 UTCCompleted - The scheduled maintenance has been completed.Jul 23, 15:05 UTCIn progress - Schedule...

2024-07-23 15:05 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
3 hrs, 36 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-05 20:31 Helium Wallet API - Scheduled Maintenance
none
0 second

Jun 5, 20:31 UTCCompleted - The scheduled maintenance has been completed.Jun 5, 18:15 UTCIn progress - Schedule...

2024-06-05 18:15 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
2 hrs, 16 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-09 16:45 Solana Network Congestion
none
0 second

May 9, 16:45 UTCResolved - The Helium Foundation has deployed additional Solana RPC infrastructure in order to s...

2024-05-08 19:41 Helium Wallet API - Scheduled Maintenance
none
0 second

May 8, 19:41 UTCCompleted - After a period of observation, we are satisfied with the stability and performance i...

2024-05-08 16:31 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
3 hrs, 10 mins

After a period of observation, we are satisfied with the stability and performance improvements in Solana transac...

2024-05-07 20:34 Helium Wallet API - Scheduled Maintenance
none
0 second

May 7, 20:34 UTCCompleted - The scheduled maintenance has been completed. While we are encouraged by the improve...

2024-05-07 18:10 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
2 hrs, 24 mins

The scheduled maintenance has been completed. While we are encouraged by the improvements in Solana transaction p...

2024-05-06 00:18 Solana Network Congestion
minor
0 second

This incident has been resolved.This incident has been resolved.

2024-05-04 05:29 Solana Network Congestion
minor
131 hrs, 16 mins

The Helium Foundation has deployed additional Solana RPC infrastructure in order to support the growing Helium Wa...

2024-05-02 16:54 Solana Network Congestion
none
0 second

May 2, 16:54 UTCResolved - This incident has been resolved.Apr 6, 00:18 UTCIdentified - Due to high Solana cong...

2024-04-03 15:22 Helium Console Packet Drops
none
0 second

Apr 3, 15:22 UTCResolved - We identified the root cause as the Foundation Console's router failing to reboot as ...

2024-04-03 14:49 Helium Console Packet Drops
none
33 mins

We identified the root cause as the Foundation Console's router failing to reboot as expected after erroring. We ...

2024-03-21 16:51 Helium Wallet API - Scheduled Maintenance
none
0 second

Mar 21, 16:51 UTCCompleted - The scheduled maintenance has been completed.Mar 21, 16:11 UTCVerifying - The update...

2024-03-21 14:55 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
1 hr, 56 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-02-08 20:30 Onboarding Service - Scheduled Maintenance
none
0 second

Feb 8, 20:30 UTCCompleted - The scheduled maintenance has been completed.Feb 8, 20:00 UTCIn progress - Schedule...

2024-02-08 20:00 [Scheduled] Onboarding Service - Scheduled Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-02-06 15:26 Solana Halt
none
0 second

Feb 6, 15:26 UTCResolved - We join the Solana community in thanking validator operators and core developers for ...

2024-02-06 09:53 Solana Halt
major
5 hrs, 33 mins

We join the Solana community in thanking validator operators and core developers for their firefighting over the ...

2024-01-10 17:35 Helium Wallet API - Scheduled Maintenance
none
0 second

Jan 10, 17:35 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 17:25 UTCVerifying - The mainte...

2024-01-10 17:01 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
34 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-11-30 19:15 IoT Config Service Maintenance
none
0 second

Nov 30, 19:15 UTCCompleted - The scheduled maintenance has been completed.Nov 30, 19:09 UTCVerifying - The deploy...

2023-11-30 19:00 [Scheduled] IoT Config Service Maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-11-14 15:50 Incomplete Closure of Epoch 19,674
none
0 second

Nov 14, 15:50 UTCResolved - The automated job that was supposed to end the November 13th epoch (19,674) at UTC mi...

2023-11-14 15:50 Incomplete Closure of Epoch 19,674
none
0 second

The automated job that was supposed to end the November 13th epoch (19,674) at UTC midnight stalled due to a drop...

2023-10-30 22:00 Helium Wallet - Cloudflare Outage/RPC Degraded Performance
none
0 second

Oct 30, 22:00 UTCResolved - This incident has been resolved.Oct 30, 20:33 UTCMonitoring - A workaround has been p...

2023-10-30 20:12 Helium Wallet - Cloudflare Outage/RPC Degraded Performance
critical
1 hr, 48 mins

This incident has been resolved.This incident has been resolved.

2023-10-29 13:00 [Scheduled] Foundation SDLC Accounts - Scheduled Maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-10-02 13:57 Foundation SDLC Accounts - Scheduled Maintenance
none
0 second

Oct 2, 13:57 UTCCompleted - The scheduled maintenance has been completed.Sep 29, 18:29 UTCVerifying - The schedu...

2023-08-16 19:16 Packet Router Rollout In Progress
none
0 second

Aug 16, 19:16 UTCResolved - Based on the monitoring, all packet routers have fully stabilized.Aug 16, 18:00 UTCUp...

2023-08-16 17:40 Packet Router Rollout In Progress
maintenance
1 hr, 36 mins

Based on the monitoring, all packet routers have fully stabilized.Based on the monitoring, all packet routers have fully stabilized.

2023-07-26 06:12 Packet Router Outage
none
0 second

Jul 26, 06:12 UTCResolved - The Packet Routers have been stable for the 2.5 hours. Marking this incident resolved...

2023-07-25 23:52 Packet Router Outage
critical
6 hrs, 20 mins

The Packet Routers have been stable for the 2.5 hours. Marking this incident resolved and will follow up with pos...

2023-07-20 22:50 Singapore Packet Router Load Testing In Progress
none
0 second

Jul 20, 22:50 UTCResolved - This incident has been resolved.Jul 20, 22:01 UTCMonitoring - The core team is perfor...

2023-07-20 22:01 Singapore Packet Router Load Testing In Progress
none
49 mins

This incident has been resolved.This incident has been resolved.

2023-07-20 19:37 Helium Wallet API - Scheduled Maintenance
none
0 second

Jul 20, 19:37 UTCCompleted - The scheduled maintenance has been completed.Jul 20, 19:26 UTCVerifying - The update...

2023-07-20 17:46 [Scheduled] Helium Wallet API - Scheduled Maintenance
maintenance
1 hr, 51 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-07-06 18:54 Beaconing activity decreased
none
0 second

Jul 6, 18:54 UTCResolved - This incident has been resolved.Jul 6, 17:56 UTCMonitoring - We believe we've identi...

2023-07-05 23:04 Beaconing activity decreased
minor
19 hrs, 50 mins

This incident has been resolved.This incident has been resolved.

2023-07-04 05:11 Helium Wallet - RPC Degraded Performance
none
0 second

Jul 4, 05:11 UTCResolved - This issue is now resolved. Realms and the Helium Wallet are back to normal operation...

2023-07-04 01:07 Helium Wallet - RPC Degraded Performance
minor
4 hrs, 4 mins

This issue is now resolved. Realms and the Helium Wallet are back to normal operations.This issue is now resolved. Realms and the Helium Wallet are back to normal operations.