Current Status: INKY is UP
We checked the official INKY status page for updates 59 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-24 19:00 | Blocklist entries did not save for a short period | none | 0 second | Between 15:00 ET and 18:00 ET on March 24, 2025 block list entries made by teams may not have properly saved. Ink...read more |
| 2024-08-15 00:06 | Graymail detection accuracy downgraded | none | 0 second | Aug 15, 00:06 UTCResolved - Graymail detection has been running as expected for four hours now since the fix was ...read more |
| 2024-04-03 17:23 | Informational: No impact from CVE-2024-3094 to INKY or customer data handled by INKY services. | none | 0 second | Apr 3, 17:23 UTCResolved - On March 29, 2024, Andreas Freund posted a backdoor warning to the public oss-securit...read more |
| 2024-03-15 17:18 | Office365 Exchange Issue - Some users may be unable to send, or see delays up to two hours when send... | none | 0 second | Mar 15, 17:18 UTCResolved - Microsoft has closed the issue saying it has been resolved.Mar 15, 2024, 12:01 PM CDT...read more |
| 2024-02-07 20:45 | Currently experiencing delays in processing affecting Outbound Mail Protection and Internal Mail Pro... | none | 0 second | Feb 7, 20:45 UTCResolved - Not seeing any reoccurrence of the errors we were seeing with Microsoft. Delivery ha...read more |
| 2024-01-26 20:31 | Maintenance on Inky European Dashboard. | none | 0 second | Jan 26, 20:31 UTCCompleted - The scheduled maintenance has been completed.Jan 26, 20:00 UTCIn progress - Schedule...read more |
| 2024-01-22 21:14 | Sporadic Authentication Issues for INKY Dashboard | none | 0 second | Jan 22, 21:14 UTCResolved - This incident has been resolved.Jan 22, 19:54 UTCMonitoring - Authentication and log ...read more |
| 2023-10-17 21:01 | Microsoft 365 customers be advised Microsoft incident EX682041 is resulting in some tenant admin con... | none | 0 second | Oct 17, 21:01 UTCResolved - Microsoft has confirmed that they believe that they have corrected the impact from th...read more |
| 2023-09-16 18:01 | Incoming Email and the Analysis Dashboard currently delayed | none | 0 second | Sep 16, 18:01 UTCResolved - All systems are back to normal and steady.Sep 16, 16:55 UTCMonitoring - Fix has been ...read more |
| 2023-09-13 14:50 | Inky dashboard data not loading | none | 0 second | Sep 13, 14:50 UTCResolved - We have corrected the issue which effected data display on the dashboard.Sep 13, 14:0...read more |
| 2023-07-31 12:09 | Dashboard not accessible | none | 0 second | Jul 31, 12:09 UTCResolved - Dashboard service should be functional again for all users. If you are still experie...read more |
| 2023-06-22 23:00 | Maintenance on Inky European Dashboard. | none | 0 second | Jun 22, 23:00 UTCCompleted - The scheduled maintenance has been completed.Jun 22, 20:46 UTCVerifying - maintenanc...read more |
| 2023-06-12 12:18 | Inky US dashboard is experiencing issues | none | 0 second | Jun 12, 12:18 UTCResolved - Inky engineers confirm that the dashboard function has been fully restoredJun 8, 12:...read more |
| 2023-05-30 13:04 | Issue with logging into Dashboard | none | 0 second | May 30, 13:04 UTCResolved - Issue is resolved and all users should be able to log into the Dashboard without issu...read more |
| 2023-03-30 12:12 | Informational Update for Users of Office 365 | none | 0 second | Mar 30, 12:12 UTCResolved - This incident has been resolved.Mar 29, 19:06 UTCUpdate - Microsoft is stating the se...read more |
| 2023-03-03 01:38 | Outbound Delays | none | 0 second | Mar 3, 01:38 UTCResolved - Discovered an issue with the servers in one region that were not updating correctly c...read more |
| 2023-02-07 20:12 | Informational update for users of Office 365. | none | 0 second | Feb 7, 20:12 UTCResolved - Microsoft has closed the incident with the following update:We've confirmed the rollo...read more |
| 2023-01-05 15:12 | Microsoft O365 sending email to quarantine in EU/UK Region | none | 0 second | Jan 5, 15:12 UTCResolved - We have verified through testing overnight that Microsoft is no longer flagging the o...read more |
| 2022-11-22 17:53 | Delayed mail processing due to scaling capacity issue. | none | 0 second | Nov 22, 17:53 UTCResolved - Delivery times for email returned to normal at approximately 1540 UTC. We have conti...read more |
| 2022-11-03 14:32 | Inky inbound mail delivery delays | none | 0 second | Nov 3, 14:32 UTCResolved - Engineers have verified that the error rates are normal and all systems are functioni...read more |
| 2022-11-02 21:35 | Realtime link click analysis is resulting in some false positive returns | none | 0 second | Nov 2, 21:35 UTCResolved - The affected link rewrite service realtime link analysis has been restored to normal ...read more |
| 2022-08-25 20:00 | Applying improvements to outgoing mailflow | none | 0 second | Aug 25, 20:00 UTCCompleted - The scheduled maintenance has been completed.Aug 22, 20:00 UTCIn progress - Schedule...read more |
| 2022-08-12 22:02 | Office 365 outbound mail problems | none | 0 second | Aug 12, 22:02 UTCResolved - Mailflow has returned to normal.Aug 12, 14:30 UTCUpdate - We continue to see the redu...read more |
| 2022-08-03 01:30 | Dashboard authentication failures | none | 0 second | Aug 3, 01:30 UTCResolved - Inky authentication hosts had a routing error that resulted in customers being unable...read more |
| 2022-07-28 19:35 | Small number of customer report mail loop in Office 365 | none | 0 second | Jul 28, 19:35 UTCResolved - Inky will continue to monitor for signs of troubleJul 27, 18:39 UTCUpdate - Inky cont...read more |
| 2022-07-15 14:25 | Inadvertent routing of mail to quarantine/junk in EU | minor | 4 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-08 22:12 | Some emails from customer to Yahoo and AOL hosted emails are being delayed | minor | 16 hrs, 46 mins | After monitoring for multiple hours and see no further issues we are closing this issue and considering it resolv...read more |
| 2022-06-13 16:24 | Inky tools and installation site errors | minor | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-13 21:53 | Delays and deferal of mail inky is investigating. | critical | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-10 18:00 | [Scheduled] Improvement to mail flow in o365 for better spoofed internal sender detection | maintenance | 5 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-27 15:00 | Banner not appearing in all messages | none | 0 second | Some mail processed by inky between 10 - 10:15 ET on 4/27 did not receive a banner attachment as normal. Error ra...read more |
| 2022-04-08 13:31 | Link rewrite service being incorrectly flagged as dangerous | none | 77 hrs, 50 mins | Microsoft informed us that our link rewriting domain link.inky.net was inadvertently added to an internal phishin...read more |
| 2022-03-28 18:30 | Inky dashboard connection problem | major | 0 second | Dashboard issue resolved after configuration change and cycling of servers. Dashboard have been running without ...read more |
| 2022-03-11 14:12 | Inky dashboard servers increase in error rates | major | 5 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-09 16:20 | Inky US dashboard services experiencing increased error rates. | minor | 4 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-08 16:28 | Inky dashboard servers increase in error rates | minor | 4 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2022-02-01 19:30 | Inclusion on Spamhaus List causes some email to be bounced | none | 0 second | Received a ticket (II-80) from a customer stating that some email was undeliverable due to being on a Spamhaus bl...read more |
| 2022-01-23 05:00 | [Scheduled] Dashboard systems backend update. | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-20 18:34 | The log4j vulnerability and its relevance to email | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2022-01-19 15:30 | Database misconfiguration causes issues with VIP Spoofing | minor | 0 second | At 0600 UTC on 16 January 2022, following maintenance a configuration issue resulted in issues for some queries. ...read more |
| 2022-01-16 05:00 | [Scheduled] Inky Dashboard Service Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-15 13:38 | Inky systems not exposed to log4j | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2021-12-10 14:33 | Inky outbound mail delivery disrupted | major | 0 second | Outbound email sent to Inky servers during the outage period receive a reply of 530 status from Inky. This will r...read more |
| 2021-10-27 12:48 | EU dashboard is not currently available | critical | 36 mins | Inky engineers have corrected the issue and restored normal access.Inky engineers have corrected the issue and restored normal access. |
| 2021-09-21 19:30 | Delays in mail delivery for Office 365 customers | minor | 12 mins | Normal service has been restored to all regionsNormal service has been restored to all regions |
| 2021-09-14 14:58 | Increased timeouts on the Inky dashboard service | minor | 26 hrs, 2 mins | Inky engineers have confirmed that error rates and latency is normal for the dashboard reports and all issues hav...read more |
| 2021-08-05 20:36 | Outbound banner removal issue for apple email client discovered | none | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-22 17:37 | 3rd party DNS issues possibly degrading Inky service | none | 1 hr, 57 mins | The DNS service disruptions through 3rd party vendors have been resolved. Inky production services are operating...read more |
| 2021-07-09 13:55 | Inky is investigating issues some customers are having with login to the admin portal | minor | 4 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-08 14:18 | Inky dashbord access affected by intermittent login issue | major | 4 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |