Current Status: INKY is UP
We checked the official INKY status page for updates 5 mins, 24 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-09 17:16 | Viewing an encrypted email via the magic link option is not currently working | major | 1 hr, 7 mins | The fix is in place and authorization through the Sign in with email option should be working as expected again.The fix is in place and authorization through the Sign in with email option should be working as expected again. |
| 2025-06-03 01:39 | Reports of delays in sending email for teams using o365 | minor | 10 hrs, 5 mins | Inky Engineers monitored traffic from Microsoft overnight and no further disruptions or drops in traffic from Mic...read more |
| 2025-05-28 15:15 | [Scheduled] Dashboard Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-24 19:00 | Blocklist entries did not save for a short period | none | 0 second | Mar 24, 19:00 UTCResolved - Between 15:00 ET and 18:00 ET on March 24, 2025 block list entries made by teams may ...read more |
| 2024-08-15 00:06 | Graymail detection accuracy downgraded | none | 0 second | Aug 15, 00:06 UTCResolved - Graymail detection has been running as expected for four hours now since the fix was ...read more |
| 2024-04-03 17:23 | Informational: No impact from CVE-2024-3094 to INKY or customer data handled by INKY services. | none | 0 second | Apr 3, 17:23 UTCResolved - On March 29, 2024, Andreas Freund posted a backdoor warning to the public oss-securit...read more |
| 2024-03-15 17:18 | Office365 Exchange Issue - Some users may be unable to send, or see delays up to two hours when send... | none | 0 second | Mar 15, 17:18 UTCResolved - Microsoft has closed the issue saying it has been resolved.Mar 15, 2024, 12:01 PM CDT...read more |
| 2024-02-07 20:45 | Currently experiencing delays in processing affecting Outbound Mail Protection and Internal Mail Pro... | none | 0 second | Feb 7, 20:45 UTCResolved - Not seeing any reoccurrence of the errors we were seeing with Microsoft. Delivery ha...read more |
| 2024-01-26 20:31 | Maintenance on Inky European Dashboard. | none | 0 second | Jan 26, 20:31 UTCCompleted - The scheduled maintenance has been completed.Jan 26, 20:00 UTCIn progress - Schedule...read more |
| 2024-01-22 21:14 | Sporadic Authentication Issues for INKY Dashboard | none | 0 second | Jan 22, 21:14 UTCResolved - This incident has been resolved.Jan 22, 19:54 UTCMonitoring - Authentication and log ...read more |
| 2023-10-17 21:01 | Microsoft 365 customers be advised Microsoft incident EX682041 is resulting in some tenant admin con... | none | 0 second | Oct 17, 21:01 UTCResolved - Microsoft has confirmed that they believe that they have corrected the impact from th...read more |
| 2023-09-16 18:01 | Incoming Email and the Analysis Dashboard currently delayed | none | 0 second | Sep 16, 18:01 UTCResolved - All systems are back to normal and steady.Sep 16, 16:55 UTCMonitoring - Fix has been ...read more |
| 2023-09-13 14:50 | Inky dashboard data not loading | none | 0 second | Sep 13, 14:50 UTCResolved - We have corrected the issue which effected data display on the dashboard.Sep 13, 14:0...read more |
| 2023-07-31 12:09 | Dashboard not accessible | none | 0 second | Jul 31, 12:09 UTCResolved - Dashboard service should be functional again for all users. If you are still experie...read more |
| 2023-06-22 23:00 | Maintenance on Inky European Dashboard. | none | 0 second | Jun 22, 23:00 UTCCompleted - The scheduled maintenance has been completed.Jun 22, 20:46 UTCVerifying - maintenanc...read more |
| 2023-06-12 12:18 | Inky US dashboard is experiencing issues | none | 0 second | Jun 12, 12:18 UTCResolved - Inky engineers confirm that the dashboard function has been fully restoredJun 8, 12:...read more |
| 2023-05-30 13:04 | Issue with logging into Dashboard | none | 0 second | May 30, 13:04 UTCResolved - Issue is resolved and all users should be able to log into the Dashboard without issu...read more |
| 2023-03-30 12:12 | Informational Update for Users of Office 365 | none | 0 second | Mar 30, 12:12 UTCResolved - This incident has been resolved.Mar 29, 19:06 UTCUpdate - Microsoft is stating the se...read more |
| 2023-03-03 01:38 | Outbound Delays | none | 0 second | Mar 3, 01:38 UTCResolved - Discovered an issue with the servers in one region that were not updating correctly c...read more |
| 2023-02-07 20:12 | Informational update for users of Office 365. | none | 0 second | Feb 7, 20:12 UTCResolved - Microsoft has closed the incident with the following update:We've confirmed the rollo...read more |
| 2023-01-05 15:12 | Microsoft O365 sending email to quarantine in EU/UK Region | none | 0 second | Jan 5, 15:12 UTCResolved - We have verified through testing overnight that Microsoft is no longer flagging the o...read more |
| 2022-11-22 17:53 | Delayed mail processing due to scaling capacity issue. | none | 0 second | Nov 22, 17:53 UTCResolved - Delivery times for email returned to normal at approximately 1540 UTC. We have conti...read more |
| 2022-11-03 14:32 | Inky inbound mail delivery delays | none | 0 second | Nov 3, 14:32 UTCResolved - Engineers have verified that the error rates are normal and all systems are functioni...read more |
| 2022-11-02 21:35 | Realtime link click analysis is resulting in some false positive returns | none | 0 second | Nov 2, 21:35 UTCResolved - The affected link rewrite service realtime link analysis has been restored to normal ...read more |
| 2022-08-25 20:00 | Applying improvements to outgoing mailflow | none | 0 second | Aug 25, 20:00 UTCCompleted - The scheduled maintenance has been completed.Aug 22, 20:00 UTCIn progress - Schedule...read more |
| 2022-08-08 16:12 | Office 365 outbound mail problems | minor | 101 hrs, 50 mins | Mailflow has returned to normal.Mailflow has returned to normal. |
| 2022-08-03 01:30 | Dashboard authentication failures | none | 0 second | Inky authentication hosts had a routing error that resulted in customers being unable to access the dashboard for...read more |
| 2022-07-27 16:48 | Small number of customer report mail loop in Office 365 | minor | 26 hrs, 47 mins | Inky will continue to monitor for signs of troubleInky will continue to monitor for signs of trouble |
| 2022-07-15 14:25 | Inadvertent routing of mail to quarantine/junk in EU | minor | 4 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-08 22:12 | Some emails from customer to Yahoo and AOL hosted emails are being delayed | minor | 16 hrs, 46 mins | After monitoring for multiple hours and see no further issues we are closing this issue and considering it resolv...read more |
| 2022-06-13 16:24 | Inky tools and installation site errors | minor | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-13 21:53 | Delays and deferal of mail inky is investigating. | critical | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-10 18:00 | [Scheduled] Improvement to mail flow in o365 for better spoofed internal sender detection | maintenance | 5 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-27 15:00 | Banner not appearing in all messages | none | 0 second | Some mail processed by inky between 10 - 10:15 ET on 4/27 did not receive a banner attachment as normal. Error ra...read more |
| 2022-04-08 13:31 | Link rewrite service being incorrectly flagged as dangerous | none | 77 hrs, 50 mins | Microsoft informed us that our link rewriting domain link.inky.net was inadvertently added to an internal phishin...read more |
| 2022-03-28 18:30 | Inky dashboard connection problem | major | 0 second | Dashboard issue resolved after configuration change and cycling of servers. Dashboard have been running without ...read more |
| 2022-03-11 14:12 | Inky dashboard servers increase in error rates | major | 5 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-09 16:20 | Inky US dashboard services experiencing increased error rates. | minor | 4 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-08 16:28 | Inky dashboard servers increase in error rates | minor | 4 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2022-02-01 19:30 | Inclusion on Spamhaus List causes some email to be bounced | none | 0 second | Received a ticket (II-80) from a customer stating that some email was undeliverable due to being on a Spamhaus bl...read more |
| 2022-01-23 05:00 | [Scheduled] Dashboard systems backend update. | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-20 18:34 | The log4j vulnerability and its relevance to email | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2022-01-19 15:30 | Database misconfiguration causes issues with VIP Spoofing | minor | 0 second | At 0600 UTC on 16 January 2022, following maintenance a configuration issue resulted in issues for some queries. ...read more |
| 2022-01-16 05:00 | [Scheduled] Inky Dashboard Service Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-15 13:38 | Inky systems not exposed to log4j | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2021-12-10 14:33 | Inky outbound mail delivery disrupted | major | 0 second | Outbound email sent to Inky servers during the outage period receive a reply of 530 status from Inky. This will r...read more |
| 2021-10-27 12:48 | EU dashboard is not currently available | critical | 36 mins | Inky engineers have corrected the issue and restored normal access.Inky engineers have corrected the issue and restored normal access. |
| 2021-09-21 19:30 | Delays in mail delivery for Office 365 customers | minor | 12 mins | Normal service has been restored to all regionsNormal service has been restored to all regions |
| 2021-09-14 14:58 | Increased timeouts on the Inky dashboard service | minor | 26 hrs, 2 mins | Inky engineers have confirmed that error rates and latency is normal for the dashboard reports and all issues hav...read more |
| 2021-08-05 20:36 | Outbound banner removal issue for apple email client discovered | none | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |