Current Status: IONOS is UP
We checked the official IONOS status page for updates 3 mins, 39 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-11 16:30 | [Scheduled] Maintenance on Database Systems | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-27 10:37 | Limited functionality of product MyWebsite | minor | 2 hrs, 8 mins | The issue has been resolved.The issue has been resolved. |
| 2025-05-18 16:30 | [Scheduled] Maintenance on Database Systems | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-17 09:00 | [Scheduled] SAP system maintenance | maintenance | 27 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-11 00:00 | [Scheduled] SAP system maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-08 08:38 | Disruption in MyWebsite with eCommerce integration | major | 2 hrs, 11 mins | The issue has been resolved.The issue has been resolved. |
| 2025-05-06 04:49 | Disruption in logging into the Webmail | minor | 1 hr, 11 mins | The systems are stable and all services are functioning normally again.The systems are stable and all services are functioning normally again. |
| 2025-04-28 15:39 | Greater hold time in our Hotline | minor | 1 hr, 33 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-28 13:29 | Greater hold time in our Hotline | minor | 1 hr, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-22 11:11 | Limited functionality of product MyWebsite Now | minor | 27 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-16 14:58 | Incident Report for MyWebsite Now | major | 41 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-14 11:25 | Incident Report for MyWebsite Now | major | 18 mins | The systems are stable and all services are functioning normally again.The systems are stable and all services are functioning normally again. |
| 2025-04-08 03:17 | Access to Cloud Panel may not be possible | minor | 1 hr, 34 mins | The issue has been resolved.The issue has been resolved. |
| 2025-03-31 01:00 | Maintenance on Database Systems | none | 0 second | Mar 30, 21:00 EDTCompleted - The scheduled maintenance has been completed.Mar 30, 16:30 EDTIn progress - Schedule...read more |
| 2025-03-09 11:00 | SAP system maintenance | none | 0 second | Mar 9, 07:00 EDTCompleted - The scheduled maintenance has been completed.Mar 9, 00:00 ESTIn progress - Schedule...read more |
| 2025-02-16 11:00 | SAP system maintenance | none | 0 second | Feb 16, 06:00 ESTCompleted - The scheduled maintenance has been completed.Feb 16, 00:00 ESTIn progress - Schedule...read more |
| 2025-02-11 11:31 | Disruption in logging into the Webmail | major | 0 second | We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In...read more |
| 2025-02-07 16:57 | Disruption in MyWebsite with eCommerce integration | none | 0 second | Feb 7, 11:57 ESTResolved - The systems are stable and all services are functioning normally again. Our apologies...read more |
| 2025-02-06 17:32 | Incident Report for MyWebsite Now | none | 0 second | Feb 6, 12:32 ESTResolved - The issue has been resolved.Feb 6, 11:09 ESTMonitoring - The solution has been succe...read more |
| 2025-02-06 13:36 | Disruption in logging into the Control Panel | none | 0 second | Feb 6, 08:36 ESTResolved - The issue has been resolved.Feb 6, 08:11 ESTUpdate - Our technicians are currently w...read more |
| 2025-02-06 13:32 | Degraded performance with our Support Tools | none | 0 second | Feb 6, 08:32 ESTResolved - The systems are stable and all services are functioning normally again.Feb 6, 08:09 ...read more |
| 2025-02-04 19:00 | Website Builder Maintenance | none | 0 second | Feb 4, 14:00 ESTCompleted - The scheduled maintenance has been completed.Jan 7, 05:00 ESTIn progress - Schedule...read more |
| 2025-01-27 11:38 | Installation issues with Wordpress Hosting | none | 0 second | Jan 27, 06:38 ESTResolved - The issue has been resolved.Jan 27, 05:14 ESTIdentified - Due to a technical disrupti...read more |
| 2025-01-27 02:00 | Maintenance on Database Systems | none | 0 second | Jan 26, 21:00 ESTCompleted - The scheduled maintenance has been completed.Jan 26, 16:30 ESTIn progress - Schedule...read more |
| 2025-01-12 11:00 | SAP system maintenance | none | 0 second | Jan 12, 06:00 ESTCompleted - The scheduled maintenance has been completed.Jan 12, 03:00 ESTIn progress - Schedule...read more |
| 2025-01-10 12:19 | Sending Messages Through MyWebsite is Currently Unavailable | none | 0 second | Jan 10, 07:19 ESTResolved - The issue has been resolved.Jan 10, 06:55 ESTUpdate - We are still working on resolvi...read more |
| 2025-01-10 00:07 | Invoice download is not possible | minor | 6 hrs, 28 mins | The issue has been resolved. Thank you for your patience and understanding.The issue has been resolved. Thank you for your patience and understanding. |
| 2025-01-09 17:15 | Incident Report for Email & Office | minor | 13 mins | The issue has been resolved. Our apologies for the inconvenience caused.The issue has been resolved. Our apologies for the inconvenience caused. |
| 2025-01-02 11:11 | Incident Report | minor | 17 hrs, 30 mins | The issue has been resolved. Thank you for your patience and understanding.The issue has been resolved. Thank you for your patience and understanding. |
| 2024-12-17 13:46 | Disruption in some Control Panel sections | minor | 2 hrs, 46 mins | The issue has been resolved.The issue has been resolved. |
| 2024-11-17 04:30 | [Scheduled] Maintenance on Database Systems | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-03 02:00 | [Scheduled] SAP system maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-13 02:00 | [Scheduled] SAP system maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-30 09:13 | Limited functionality of Support Tools | major | 14 hrs, 34 mins | The issue has been resolved. Our apologies for the inconvenience caused.The issue has been resolved. Our apologies for the inconvenience caused. |
| 2024-09-24 18:07 | Unable to view invoices in the Control Panel | minor | 1 hr, 45 mins | The issue has been resolved.The issue has been resolved. |
| 2024-09-15 03:00 | [Scheduled] SAP system maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-13 12:41 | Incident Report for VPS | minor | 2 hrs, 30 mins | The issue has been resolved.The issue has been resolved. |
| 2024-09-04 16:14 | Email address creation may not be possible | minor | 13 hrs, 25 mins | The issue has been resolved. Our apologies for the inconvenience caused.The issue has been resolved. Our apologies for the inconvenience caused. |
| 2024-08-29 05:50 | Long waiting times for our Hotline | major | 3 hrs, 37 mins | The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. Our apologi...read more |
| 2024-08-28 11:11 | Limited functionality of Support Tools | major | 1 hr, 37 mins | The systems are stable and all services are functioning normally again.The systems are stable and all services are functioning normally again. |
| 2024-08-28 11:11 | Control Panel is inaccessible | major | 1 hr, 37 mins | The issue has been resolved. Our apologies for the inconvenience caused.The issue has been resolved. Our apologies for the inconvenience caused. |
| 2024-08-28 09:13 | Control Panel is inaccessible | minor | 50 mins | The issue has been resolved.The issue has been resolved. |
| 2024-08-28 08:56 | Limited functionality of Support Tools | minor | 1 hr, 18 mins | The issue has been resolved.The issue has been resolved. |
| 2024-08-28 08:17 | Limited functionality of Support Tools | minor | 20 mins | The issue has been resolved.The issue has been resolved. |
| 2024-08-19 06:13 | Cancellation may not be possible | minor | 1 hr, 4 mins | The issue has been resolved.The issue has been resolved. |
| 2024-08-12 22:04 | Technical issues within IONOS phone systems | minor | 5 hrs, 6 mins | The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. |
| 2024-08-11 01:00 | [Scheduled] SAP system maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-07 11:37 | Technical issues in our email systems | minor | 2 hrs, 37 mins | The issue has been resolved. We apologize for the inconvenience caused and thank you for your patience.The issue has been resolved. We apologize for the inconvenience caused and thank you for your patience. |
| 2024-07-31 09:43 | Disruption in Dedicated Servers | major | 23 mins | The systems are stable and all services are functioning normally again. Our apologies for the inconvenience cause...read more |
| 2024-07-31 09:27 | Incident Report for ionos.com and webmail | major | 40 mins | The systems are stable and all services are functioning normally again. Our apologies for the inconvenience cause...read more |