Current Status: IONOS is UP
We checked the official IONOS status page for updates 2 mins, 32 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-24 16:30 | [Scheduled] SAP system maintenance | maintenance | 48 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-22 04:20 | Disruption in MyWebsite with eCommerce integration | minor | 2 hrs, 27 mins | The issue has been resolved.The issue has been resolved. |
| 2025-10-12 15:02 | Long waiting times for our Hotline | minor | 5 hrs, 58 mins | The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. |
| 2025-10-12 13:27 | Long waiting times for our Hotline | minor | 1 hr, 27 mins | The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. |
| 2025-10-12 03:00 | [Scheduled] SAP system maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-09 22:17 | Long waiting times for our Hotline | major | 55 mins | The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. |
| 2025-10-08 05:35 | Limited functionality of Support Tools | minor | 1 hr, 2 mins | The issue has been resolved. Our apologies for the inconvenience caused.The issue has been resolved. Our apologies for the inconvenience caused. |
| 2025-10-06 13:00 | MyWebsite Editor and Live Sites Accessibility Issues | minor | 1 hr, 4 mins | The issue has been resolved.The issue has been resolved. |
| 2025-09-30 10:32 | Long waiting times for our Hotline | minor | 2 hrs, 15 mins | The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. |
| 2025-09-22 00:00 | [Scheduled] SAP system maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-21 16:30 | [Scheduled] Maintenance on Database Systems | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-12 16:30 | [Scheduled] SAP system maintenance | maintenance | 48 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-09 07:52 | Control Panel is inaccessible | major | 20 mins | The issue has been resolved.The issue has been resolved. |
| 2025-09-01 11:35 | MyWebsite Editor and Live Sites Accessibility Issues | major | 40 mins | The issue has been resolved.The issue has been resolved. |
| 2025-08-19 12:34 | Disruption in logging into the Outlook Web App | minor | 51 mins | The issue has been resolved.The issue has been resolved. |
| 2025-08-12 19:19 | Disruption in logging into the Control Panel | major | 32 mins | The issue has been resolved.The issue has been resolved. |
| 2025-08-10 03:00 | [Scheduled] SAP system maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 05:37 | Technical issues in our email systems | minor | 38 mins | The issue has been resolved.The issue has been resolved. |
| 2025-07-31 17:43 | Disruption in Cloud Servers | none | 0 second | Jul 31, 13:43 EDTResolved - The issue has been resolved.Jul 31, 11:39 EDTIdentified - Due to a technical disrupti...read more |
| 2025-07-22 10:42 | Disruption in some Control Panel sections | none | 0 second | Jul 22, 06:42 EDTResolved - The systems are stable and all services are functioning normally again.Jul 22, 06:34 ...read more |
| 2025-07-21 01:00 | Maintenance on Database Systems | none | 0 second | Jul 20, 21:00 EDTCompleted - The scheduled maintenance has been completed.Jul 20, 16:30 EDTIn progress - Schedule...read more |
| 2025-07-17 04:58 | Notification for Customers Experiencing 421 Errors in Plesk | none | 0 second | For customers experiencing a 421 error on their websites within Plesk on their servers, please note that Plesk is...read more |
| 2025-07-16 16:14 | Limited functionality of product MyWebsite Now | none | 0 second | Jul 16, 12:14 EDTResolved - The issue has been resolved.Jul 16, 11:47 EDTIdentified - Some customers may face iss...read more |
| 2025-07-14 23:34 | Sending emails may not be possible for some customers | none | 0 second | Jul 14, 19:34 EDTResolved - The issue has been resolved.Jul 14, 16:56 EDTUpdate - Our technicians are currently w...read more |
| 2025-07-14 14:24 | Limited functionality of product MyWebsite Now | none | 0 second | Jul 14, 10:24 EDTResolved - The systems are stable and all services are functioning normally again.Jul 14, 10:13 ...read more |
| 2025-07-10 15:50 | Limited functionality of product MyWebsite Now | none | 0 second | Jul 10, 11:50 EDTResolved - The issue has been resolved.Jul 10, 11:39 EDTUpdate - We have successfully minimized ...read more |
| 2025-06-29 00:00 | [Scheduled] SAP system maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-26 10:09 | Limited functionality of Support Tools | minor | 1 hr, 55 mins | The issue has been resolved.The issue has been resolved. |
| 2025-06-25 03:42 | Cloud Panel is inaccessible | minor | 34 mins | The issue has been resolved.The issue has been resolved. |
| 2025-06-11 16:30 | [Scheduled] Maintenance on Database Systems | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-27 10:37 | Limited functionality of product MyWebsite | minor | 2 hrs, 8 mins | The issue has been resolved.The issue has been resolved. |
| 2025-05-18 16:30 | [Scheduled] Maintenance on Database Systems | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-17 09:00 | [Scheduled] SAP system maintenance | maintenance | 27 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-11 00:00 | [Scheduled] SAP system maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-08 08:38 | Disruption in MyWebsite with eCommerce integration | major | 2 hrs, 11 mins | The issue has been resolved.The issue has been resolved. |
| 2025-05-06 04:49 | Disruption in logging into the Webmail | minor | 1 hr, 11 mins | The systems are stable and all services are functioning normally again.The systems are stable and all services are functioning normally again. |
| 2025-04-28 15:39 | Greater hold time in our Hotline | minor | 1 hr, 33 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-28 13:29 | Greater hold time in our Hotline | minor | 1 hr, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-22 11:11 | Limited functionality of product MyWebsite Now | minor | 27 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-16 14:58 | Incident Report for MyWebsite Now | major | 41 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-14 11:25 | Incident Report for MyWebsite Now | major | 18 mins | The systems are stable and all services are functioning normally again.The systems are stable and all services are functioning normally again. |
| 2025-04-08 03:17 | Access to Cloud Panel may not be possible | minor | 1 hr, 34 mins | The issue has been resolved.The issue has been resolved. |
| 2025-03-30 16:30 | [Scheduled] Maintenance on Database Systems | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-09 00:00 | [Scheduled] SAP system maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-16 00:00 | [Scheduled] SAP system maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 11:31 | Disruption in logging into the Webmail | major | 0 second | We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In...read more |
| 2025-02-07 05:00 | [Scheduled] Website Builder Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-06 10:45 | Incident Report for MyWebsite Now | major | 1 hr, 47 mins | The issue has been resolved.The issue has been resolved. |
| 2025-02-06 08:26 | Disruption in MyWebsite with eCommerce integration | minor | 27 hrs, 31 mins | The systems are stable and all services are functioning normally again. Our apologies for the inconvenience cause...read more |
| 2025-02-06 07:46 | Degraded performance with our Support Tools | minor | 46 mins | The systems are stable and all services are functioning normally again.The systems are stable and all services are functioning normally again. |