Current Status: Innovo is UP
We checked the official Innovo status page for updates 1 min, 32 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-28 08:08 | Route and Deliver Web Outage | critical | 0 second | We had a great day yesterday! During our peak time (10am-2pm EDT), we averaged about 350 transactions a second an...read more |
| 2025-02-04 07:00 | Route & Deliver Web Down | critical | 7 hrs, 54 mins | ClosingClosing |
| 2025-01-23 08:32 | Deliver Web and Route Outage | critical | 94 hrs, 45 mins | This incident has been resolved. We created a couple indexes to address some slower queries over the weekend and ...read more |
| 2024-04-20 08:49 | Deliver Web & Route are down | none | 0 second | The increase of compute power along with adjustments to our load balancer configuration has resolved the issue. E...read more |
| 2024-03-19 07:31 | Route & Deliver Experiencing Issues | none | 9 hrs, 52 mins | Thank you all for your patience today! We will be deploying a fix tonight and pointing all traffic back to our pr...read more |
| 2024-01-08 07:04 | Deliver Web/Route Down | critical | 9 hrs, 1 min | As for the data... Signatures, photos, comments, etc. were all updated to Eclipse so that is good news! Unfortuna...read more |
| 2023-06-12 06:26 | Portal Response Times | minor | 6 hrs, 28 mins | This incident has been resolved for now. We will be investigating root cause and deploying the AWS update in the ...read more |
| 2022-03-18 11:02 | Google Maps Platform Issue | minor | 4 hrs, 11 mins | The issue seems to be mostly resolved. According to Google's status page (https://status.cloud.google.com/maps-pl...read more |
| 2021-12-10 08:13 | Apache Log4j2 Vulnerability | none | 0 second | As you may be aware, a critical vulnerability (CVE-2021-44228) was recently discovered in Log4j, a java library t...read more |
| 2020-11-18 09:49 | Portal Email Invites and Password Resets Issue | none | 6 hrs, 40 mins | This incident has been resolved. All portal emails will come from no-reply@goinnovo.com. Thank you for your patie...read more |
| 2020-11-17 08:31 | Portal Email Invites and Password Resets Issue | minor | 6 hrs, 39 mins | This issue has been resolved. if you continue to have issues sending out email invites and password resets, pleas...read more |
| 2020-11-16 14:42 | Portal Email Invites and Password Resets Issue | minor | 31 mins | The issue has been resolved. We had to change the email the portal uses so all invite emails and password resets ...read more |
| 2020-04-23 07:51 | Portal Off-Line | critical | 19 mins | The issue has been resolved. Total downtime was about 10 min.The issue has been resolved. Total downtime was about 10 min. |
| 2020-02-25 09:18 | Deliver Web and Route issues | major | 4 hrs, 53 mins | Deliver Web and Route are back online.Deliver Web and Route are back online. |
| 2020-01-09 15:08 | Innovo Portal and Login Processing | critical | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2019-06-07 08:56 | DNS Outage | critical | 1 hr, 1 min | Our service provider has restored DNS service. All of our services are now operational.Our service provider has restored DNS service. All of our services are now operational. |
| 2018-10-07 16:50 | Phone Service Issue | major | 18 hrs, 22 mins | Our phone system is back up!Our phone system is back up! |
| 2018-01-28 12:00 | [Scheduled] Portal 2.3.1 Upgrade | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-01-08 09:28 | Limited Portal Availability | none | 2 hrs, 34 mins | Intermittent portal issues appear to be resolved.Intermittent portal issues appear to be resolved. |
| 2017-10-19 07:44 | Deliver availability is limited | major | 12 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2017-09-29 09:49 | Delivery Availability is Limitied | major | 5 hrs, 54 mins | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2017-09-28 10:18 | Deliver Availability is Limited | major | 10 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2017-09-26 11:59 | Portal and Deliver Availability is Limited | major | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2017-06-19 10:00 | Deliver Availability is Limited | major | 3 hrs, 32 mins | The DNS outage has been resolvedThe DNS outage has been resolved |
| 2017-02-01 12:50 | Deliver Availability is Limited | minor | 1 hr, 25 mins | Deliver is back online. Any manifests that may have been completed during the outage will remain in the live view...read more |
| 2017-02-01 10:18 | Deliver Availability is Limited | minor | 25 mins | The issue has been resolved - live data should be available in Deliver. Any manifests that were completed during ...read more |
| 2017-01-17 11:06 | Customer Portal Certificate Expired | none | 22 mins | Updated certificate is now in place. You should no longer see the security warning.Updated certificate is now in place. You should no longer see the security warning. |
| 2017-01-11 10:33 | Deliver Unavailable | none | 3 mins | This incident has been resolved.This incident has been resolved. |
| 2016-11-13 17:00 | [Scheduled] Portal 2.2.0 Upgrade | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-10-21 12:00 | DDoS Event | none | 0 second | On Friday October 21, 2016 we experienced service interruptions for most of the day. The cause of the outages...read more |