Instaclustr Status

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Current Status: Instaclustr is UP

We checked the official Instaclustr status page for updates 3 mins, 12 seconds ago.

Past Instaclustr Incidents

Source: Official Instaclustr status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-17 01:29 Increased Failure Rate of Apache Cassandra Backups
none
101 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2025-02-13 13:25 Instaclustr Terraform Provider Issue
none
3 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2025-01-27 16:36 New Clusters may get Stuck during the Provisioning Stage and the Monitoring API is experiencing elev...
none
0 second

Jan 27, 16:36 UTCResolved - This incident has been resolved.Jan 27, 14:02 UTCUpdate - We are actively monitoring ...

2025-01-21 09:39 Cluster Provisioning Failure for Azure Provider
none
0 second

Jan 21, 09:39 UTCResolved - This incident has been resolved.Jan 21, 07:17 UTCIdentified - The issue has been iden...

2024-12-06 02:01 Issues with setting up ClickHouse S3 integrations
none
0 second

Dec 6, 02:01 UTCResolved - This incident has been resolved.Dec 6, 01:20 UTCIdentified - We are currently experi...

2024-12-04 07:45 Transient Elasticsearch Cluster Provisioning Failures for Google Cloud Platform
none
0 second

Dec 4, 07:45 UTCResolved - A fix has been deployed and the issue has been resolved.Dec 4, 04:10 UTCIdentified -...

2024-11-29 00:58 [Completed] Monitoring and Prometheus APIs Maintenance
none
0 second

Nov 29, 00:58 UTCResolved - Maintenance is now completed, and the Monitoring and Prometheus APIs are operating no...

2024-11-25 05:41 ClickHouse provisioning temporarily unavailable
none
0 second

Nov 25, 05:41 UTCResolved - This incident has been resolved.Nov 25, 04:18 UTCIdentified - We have identified the ...

2024-11-23 03:50 Monitoring API Latency and Error Issues
none
0 second

Nov 23, 03:50 UTCResolved - This incident has been resolved.Nov 22, 15:29 UTCInvestigating - We are currently inv...

2024-11-22 03:24 Customers unable to create new clusters via console in certain configurations
none
0 second

Nov 22, 03:24 UTCResolved - This incident has been resolved.Nov 22, 00:58 UTCUpdate - We have identified further ...

2024-11-21 09:57 Monitoring API Latency and Error Issues
none
0 second

Nov 21, 09:57 UTCResolved - This incident has been resolved.Nov 20, 12:28 UTCInvestigating - We are currently inv...

2024-11-19 05:00 [Scheduled] Metrics Processing Pipeline Maintenance
none
0 second

Nov 19, 05:00 UTCCompleted - The scheduled maintenance has been completed.Nov 18, 23:00 UTCIn progress - Schedule...

2024-10-22 03:15 Provisioning maintenance event
none
0 second

Oct 22, 03:15 UTCCompleted - The scheduled maintenance has been completed.Oct 22, 02:45 UTCIn progress - Schedule...

2024-09-18 01:26 Malformed Email Notifications
none
0 second

Sep 18, 01:26 UTCResolved - This incident has been resolved.Sep 17, 06:05 UTCUpdate - We have identified the root...

2024-09-16 06:59 Delays in Sending Customer Notification Emails
none
0 second

Sep 16, 06:59 UTCResolved - This incident has been resolved.Sep 16, 05:39 UTCIdentified - We are currently invest...

2024-08-29 07:50 Service Disruptions for Management Console and APIs
none
0 second

Aug 29, 07:50 UTCResolved - This incident is now resolved.Aug 29, 05:36 UTCInvestigating - We are currently inves...

2024-08-29 06:00 [Scheduled] Metrics Processing Pipeline Maintenance
none
0 second

Aug 29, 06:00 UTCCompleted - The scheduled maintenance has been completed.Aug 29, 00:00 UTCIn progress - Schedule...

2024-08-28 23:43 Private network Redis cluster provisioning issues
none
0 second

Aug 28, 23:43 UTCResolved - We are pleased to inform you that the issue affecting the provisioning of Redis clust...

2024-08-22 06:27 Service Disruptions for Deprecated Provisioning API v1
none
0 second

Aug 22, 06:27 UTCResolved - This incident has been resolved. Rate limits for the provisioning v1 API have been re...

2024-08-21 06:43 Support Email Service Degradation
none
0 second

Aug 21, 06:43 UTCResolved - This incident has been resolved.Aug 20, 23:25 UTCIdentified - We are aware that some ...

2024-08-20 11:34 Support Email Unavailable
none
0 second

Aug 20, 11:34 UTCResolved - The fix from the upstream provider has been rolled out, and the issue has been resolv...

2024-08-19 07:24 Service Disruptions for Management Console and Cluster Management API
none
0 second

Aug 19, 07:24 UTCResolved - A fix has been applied, and latencies on both the Management Console and Cluster Mana...

2024-07-19 06:27 Azure Central US Region Operational Issues
none
0 second

Jul 19, 06:27 UTCResolved - This incident has been resolved as indicated by updates from Azure.Jul 19, 03:05 UTCM...

2024-07-11 07:11 Service Disruptions for Management Console and Cluster Management API
none
0 second

Jul 11, 07:11 UTCResolved - This incident has been resolved.Jul 11, 05:00 UTCInvestigating - We are currently inv...

2024-07-08 06:32 Console and API Maintenance
none
0 second

Jul 8, 06:32 UTCCompleted - The scheduled maintenance has been completed.Jul 8, 06:20 UTCUpdate - We are contin...

2024-07-08 04:00 [Scheduled] Console and API Maintenance
maintenance
5 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-02 05:28 Failure when adding a data centre to an existing Redis cluster in GCP or Azure
major
25 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2024-06-12 03:27 Private Network Cluster Provisioning Failure for AWS
major
1 hr, 47 mins

Provisioning of new AWS Private Network clusters is working again now.Provisioning of new AWS Private Network clusters is working again now.

2024-05-17 00:00 GCP Operational Issues
none
3 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2024-05-16 00:00 [Scheduled] [Scheduled] Metrics Processing Pipeline Maintenance
maintenance
5 hrs, 43 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-14 00:29 Cluster restores are failing on Azure AZ provider
none
3 hrs, 20 mins

The fix identified has been implemented, and is working as expected. The issue has been resolved.The fix identified has been implemented, and is working as expected. The issue has been resolved.

2024-04-26 03:27 Cadence Node Deletion Failure
none
5 hrs, 30 mins

We have rolled out a fix which has resolved this issueWe have rolled out a fix which has resolved this issue

2024-04-18 08:17 Cluster Deletion Failure for clusters on Azure Provider
none
2 hrs, 15 mins

The issue preventing the deletion of clusters on Azure via the Cluster Management API and the Management Console ...

2024-04-10 05:05 Cluster provisioning delayed
none
1 hr, 34 mins

Following the implementation of the fix, cluster provisioning performance has returned back to normal. If you ha...

2024-04-10 05:00 Metrics unavailable
none
0 second

We have resolved an issue may have caused the unavailability of metrics from our Monitoring API and Prometheus AP...

2024-03-26 04:04 Elevated latencies and error rates with our Cluster Management API and Monitoring API
minor
1 hr, 44 mins

After rolling out the fix, the elevated latencies and error rates affecting our Monitoring API and Cluster Manage...

2024-02-27 23:00 [Scheduled] [Scheduled] Metrics Processing Pipeline Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-02-22 02:17 Provisioning on AWS is unavailable
major
1 hr, 16 mins

After AWS has fixed their IAM Operation issue, we have tested the new node provisioning, replace and resize featu...

2024-02-07 22:48 Private Network Cluster Provisioning Failure for AWS in EU_WEST_3
none
20 mins

This incident has been resolved.This incident has been resolved.

2024-02-07 03:10 Cluster and instance Provisioning Failure for AWS
none
2 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2024-01-31 09:51 Issue with Terraform Provider v2.0.96
none
13 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-01-21 05:54 Azure All Regions Operational Issues
major
5 hrs, 59 mins

This incident has been resolved and provisioning services are fully functional again.This incident has been resolved and provisioning services are fully functional again.

2024-01-17 08:20 Issue with Terraform Provider v2.0.94
none
14 hrs, 54 mins

This incident has been resolved.This incident has been resolved.

2024-01-09 21:41 Cluster restores are failing for Postgres
none
5 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2023-12-18 03:11 Cluster Provisioning Failure for AWS
critical
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2023-12-06 03:47 Cluster Resize Failure
none
22 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2023-11-16 00:12 Cluster Provisioning Failure for Cadence
none
4 hrs, 56 mins

The issue has been resolved. We have identified a reasonable workaround to resume Cadence cluster and node provis...

2023-11-14 21:40 Issues provisioning new clusters and nodes
none
3 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2023-11-05 13:59 Issues provisioning new clusters
none
6 hrs, 33 mins

This incident has been resolvedThis incident has been resolved

2023-10-20 23:09 Provisioning Failures for AWS private network clusters
none
6 hrs, 43 mins

This incident has been resolved.This incident has been resolved.