Current Status: KnowBe4 is UP
We checked the official KnowBe4 status page for updates 2 mins, 2 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-10 01:00 | [Scheduled] PhishER - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-07 16:49 | Phishing and Training Campaigns not starting (US) | major | 49 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-03 11:37 | KSAT - Access Denied Errors | none | 5 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-03 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 16:07 | Phishing Emails and Training Enrollment Notifications Delayed (US) | major | 6 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-27 11:17 | PDP Authentication Failing (UK) | none | 4 hrs, 4 mins | The issue is now fully resolved and normal services has resumed.The issue is now fully resolved and normal services has resumed. |
| 2025-06-26 16:01 | KSAT Login Issues (US) | major | 27 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-24 18:20 | Defend Recent Emails Tab Returning Errors (US) | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-19 01:00 | [Scheduled] Security Coach - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-12 01:00 | [Scheduled] KSAT, SecurityCoach and PhishER - Planned Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-10 14:28 | Management Console Login Issues | major | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2025-06-05 16:45 | KSAT - Loading Issues | major | 3 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-05 01:01 | [Scheduled] Security Coach - Planned Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-05 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-29 01:01 | [Scheduled] Security Coach - Planned Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-29 01:00 | [Scheduled] PasswordIQ - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-27 14:21 | Learner Experience Dashboard Not Loading | major | 3 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-15 01:00 | [Scheduled] PasswordIQ - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-13 10:29 | PAB Operation Timeout | minor | 4 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-01 01:00 | [Scheduled] PasswordIQ - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-30 21:03 | KSAT - Pages not loading | none | 0 second | Apr 30, 21:03 UTCResolved - This incident has been resolved.Apr 30, 19:52 UTCMonitoring - We have received report...read more |
| 2025-04-30 20:52 | KSAT - Specific Phishing Campaigns Not Starting | none | 0 second | Apr 30, 20:52 UTCResolved - This incident has been resolved.Apr 30, 14:45 UTCMonitoring - We’ve implemented a fix...read more |
| 2025-04-28 19:47 | New EEC Pro Reports Are Unaccessible | none | 0 second | Apr 28, 19:47 UTCResolved - This incident has been resolved.Apr 28, 17:39 UTCMonitoring - A fix for this issue ha...read more |
| 2025-04-24 02:30 | SecurityCoach - Planned Maintenance | none | 0 second | Apr 24, 02:30 UTCCompleted - The scheduled maintenance has been completed.Apr 24, 01:00 UTCIn progress - Schedule...read more |
| 2025-04-17 14:57 | Phisher Outage During Maintenance | none | 0 second | Apr 17, 14:57 UTCResolved - We have been closely monitoring PhishER in all regions after last night's maintenance...read more |
| 2025-04-17 01:01 | [Scheduled] SecurityCoach - Planned Maintenance | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-03 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-20 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 15:30 | KSAT Login Issues | major | 3 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-06 20:15 | Real-Time Coaching campaigns not sending SecurityTips | major | 15 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-04 20:52 | ADI Tokens not being recognized when installing the ADI Sync Tool | minor | 23 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-04 19:34 | Training Module Downloads not completing from Modstore and Content Manager | minor | 24 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 02:00 | [Scheduled] Second Chance - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 14:28 | PAB - Loading Issues | minor | 24 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 13:23 | Training campaigns containing policies are not loading | major | 2 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-29 21:52 | KSAT - Loading Issues | minor | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-29 16:38 | PhishER - PhishRIP Issues | minor | 6 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 02:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-17 21:25 | KSAT - AIDA Training Campaign Issues | minor | 137 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 17:08 | KSAT & Free Tools - EEC Pro Issues | minor | 335 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 04:18 | Cannot log into de.knowbe4.com | major | 12 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 02:00 | [Scheduled] PhishER - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-04 18:46 | KSAT - User Details Errors (EU and US Only) | minor | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-02 15:10 | KSAT - Learner Experience Issues (US Only) | minor | 6 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-19 13:06 | KSAT - Login Issues | minor | 9 hrs | This incident has been resolved. We've removed code that validates expiration dates for customer SAML/SSO certifi...read more |
| 2024-11-11 14:33 | KSAT - Custom Content Verification Issues | minor | 1 hr, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-11 13:51 | KSAT - Leaderboard and Team Dashboard | minor | 2 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-08 18:05 | PhishER - Message Ingestion Issues (US Only) | minor | 3 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-07 12:30 | User Provision Sync Delayed | minor | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |