KnowBe4 Status

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Current Status: KnowBe4 is UP

We checked the official KnowBe4 status page for updates 2 mins, 59 seconds ago.

Past KnowBe4 Incidents

Source: Official KnowBe4 status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-08-31 21:21 KSAT Console Delays (US)
minor
0 second

This incident has been resolved.This incident has been resolved.

2025-08-29 17:08 KSAT - Phishing and Training Campaign Delays (US)
minor
0 second

This incident has been resolved, and we are no longer seeing delays with campaigns. An RCA will be posted when av...

2025-08-28 01:00 [Scheduled] Modstore/Custom Content Manager/Second Chance - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-13 19:05 KSAT - Phishing and Training Activity Reports Not Downloading
minor
2 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2025-08-07 01:00 [Scheduled] PhishER - Planned Maintenance (All Instances)
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-24 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-21 18:53 PhishER - Page Loading Issues (US Only)
minor
27 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2025-07-15 17:45 KSAT - Phishing Campaign Delays (US)
major
3 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2025-07-10 01:00 [Scheduled] PhishER - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-07 16:49 Phishing and Training Campaigns not starting (US)
major
49 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2025-07-03 11:37 KSAT - Access Denied Errors
none
5 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-07-03 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-01 16:07 Phishing Emails and Training Enrollment Notifications Delayed (US)
major
6 hrs, 44 mins

This incident has been resolved.This incident has been resolved.

2025-06-27 11:17 PDP Authentication Failing (UK)
none
4 hrs, 4 mins

The issue is now fully resolved and normal services has resumed.The issue is now fully resolved and normal services has resumed.

2025-06-26 16:01 KSAT Login Issues (US)
major
27 hrs, 51 mins

This incident has been resolved.This incident has been resolved.

2025-06-24 18:20 Defend Recent Emails Tab Returning Errors (US)
major
1 hr, 46 mins

This incident has been resolved.This incident has been resolved.

2025-06-19 01:00 [Scheduled] Security Coach - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-12 01:00 [Scheduled] KSAT, SecurityCoach and PhishER - Planned Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-10 14:28 Management Console Login Issues
major
2 hrs

This incident has been resolved.This incident has been resolved.

2025-06-05 16:45 KSAT - Loading Issues
major
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2025-06-05 01:01 [Scheduled] Security Coach - Planned Maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-05 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-29 02:00 PasswordIQ - Planned Maintenance
none
0 second

May 29, 02:00 UTCCompleted - The scheduled maintenance has been completed.May 29, 01:00 UTCIn progress - Schedule...

2025-05-29 02:00 Security Coach - Planned Maintenance
none
0 second

May 29, 02:00 UTCCompleted - The scheduled maintenance has been completed.May 29, 01:01 UTCIn progress - Schedule...

2025-05-27 18:05 Learner Experience Dashboard Not Loading
none
0 second

May 27, 18:05 UTCResolved - This incident has been resolved.May 27, 15:02 UTCMonitoring - A fix has been implemen...

2025-05-15 01:00 [Scheduled] PasswordIQ - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-13 10:29 PAB Operation Timeout
minor
4 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2025-05-01 01:00 [Scheduled] PasswordIQ - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-30 19:52 KSAT - Pages not loading
minor
1 hr, 11 mins

This incident has been resolved.This incident has been resolved.

2025-04-30 13:39 KSAT - Specific Phishing Campaigns Not Starting
minor
7 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2025-04-28 14:52 New EEC Pro Reports Are Unaccessible
minor
4 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2025-04-24 01:00 [Scheduled] SecurityCoach - Planned Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-17 01:56 Phisher Outage During Maintenance
maintenance
13 hrs, 1 min

We have been closely monitoring PhishER in all regions after last night's maintenance, and we have not identified...

2025-04-17 01:01 [Scheduled] SecurityCoach - Planned Maintenance
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-17 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-03 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-20 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 15:30 KSAT Login Issues
major
3 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2025-03-06 20:15 Real-Time Coaching campaigns not sending SecurityTips
major
15 hrs, 52 mins

This incident has been resolved.This incident has been resolved.

2025-03-04 20:52 ADI Tokens not being recognized when installing the ADI Sync Tool
minor
23 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2025-03-04 19:34 Training Module Downloads not completing from Modstore and Content Manager
minor
24 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2025-02-27 02:00 [Scheduled] Second Chance - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-13 14:28 PAB - Loading Issues
minor
24 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2025-01-30 13:23 Training campaigns containing policies are not loading
major
2 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 21:52 KSAT - Loading Issues
minor
50 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 16:38 PhishER - PhishRIP Issues
minor
6 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-01-23 02:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-17 21:25 KSAT - AIDA Training Campaign Issues
minor
137 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2025-01-16 17:08 KSAT & Free Tools - EEC Pro Issues
minor
335 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-12-17 04:18 Cannot log into de.knowbe4.com
major
12 hrs

This incident has been resolved.This incident has been resolved.