Current Status: KnowBe4 is UP
We checked the official KnowBe4 status page for updates 3 mins, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-17 01:56 | Phisher Outage During Maintenance | maintenance | 13 hrs, 1 min | We have been closely monitoring PhishER in all regions after last night's maintenance, and we have not identified...read more |
| 2025-04-17 01:01 | [Scheduled] SecurityCoach - Planned Maintenance | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-03 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-20 01:00 | [Scheduled] KSAT - Planned Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 15:30 | KSAT Login Issues | major | 3 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-06 20:15 | Real-Time Coaching campaigns not sending SecurityTips | major | 15 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-04 20:52 | ADI Tokens not being recognized when installing the ADI Sync Tool | minor | 23 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-04 19:34 | Training Module Downloads not completing from Modstore and Content Manager | minor | 24 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 02:00 | [Scheduled] Second Chance - Planned Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 14:28 | PAB - Loading Issues | minor | 24 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 16:39 | KSAT & Free Tools - EEC Pro Issues | none | 0 second | Jan 30, 16:39 UTCResolved - This incident has been resolved.Jan 17, 22:46 UTCUpdate - We have identified the caus...read more |
| 2025-01-30 15:56 | Training campaigns containing policies are not loading | none | 0 second | Jan 30, 15:56 UTCResolved - This incident has been resolved.Jan 30, 13:23 UTCMonitoring - We have received report...read more |
| 2025-01-29 22:56 | PhishER - PhishRIP Issues | none | 0 second | Jan 29, 22:56 UTCResolved - This incident has been resolved.Jan 29, 19:27 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-29 22:42 | KSAT - Loading Issues | none | 0 second | Jan 29, 22:42 UTCResolved - This incident has been resolved.Jan 29, 22:02 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-23 15:07 | KSAT - AIDA Training Campaign Issues | none | 0 second | Jan 23, 15:07 UTCResolved - This incident has been resolved.Jan 17, 22:41 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-23 04:00 | KSAT - Planned Maintenance | none | 0 second | Jan 23, 04:00 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 02:00 UTCIn progress - Schedule...read more |
| 2024-12-17 16:18 | Cannot log into de.knowbe4.com | none | 0 second | Dec 17, 16:18 UTCResolved - This incident has been resolved.Dec 17, 04:18 UTCMonitoring - We experienced db conte...read more |
| 2024-12-12 03:00 | PhishER - Planned Maintenance | none | 0 second | Dec 12, 03:00 UTCCompleted - The scheduled maintenance has been completed.Dec 12, 02:00 UTCIn progress - Schedule...read more |
| 2024-12-04 21:04 | KSAT - User Details Errors (EU and US Only) | none | 0 second | Dec 4, 21:04 UTCResolved - This incident has been resolved.Dec 4, 19:42 UTCMonitoring - We’ve implemented a fix...read more |
| 2024-12-02 21:53 | KSAT - Learner Experience Issues (US Only) | none | 0 second | Dec 2, 21:53 UTCResolved - This incident has been resolved.Dec 2, 16:40 UTCMonitoring - We’ve implemented a fix...read more |
| 2024-11-19 22:06 | KSAT - Login Issues | none | 0 second | Nov 19, 22:06 UTCResolved - This incident has been resolved. We've removed code that validates expiration dates f...read more |
| 2024-11-11 16:19 | KSAT - Leaderboard and Team Dashboard | none | 0 second | Nov 11, 16:19 UTCResolved - This incident has been resolved.Nov 11, 14:21 UTCMonitoring - A fix has been implemen...read more |
| 2024-11-11 16:18 | KSAT - Custom Content Verification Issues | none | 0 second | Nov 11, 16:18 UTCResolved - This incident has been resolved.Nov 11, 14:33 UTCMonitoring - We received earlier rep...read more |
| 2024-11-08 21:36 | PhishER - Message Ingestion Issues (US Only) | none | 0 second | Nov 8, 21:36 UTCResolved - This incident has been resolved.Nov 8, 18:49 UTCMonitoring - We’ve implemented a fix...read more |
| 2024-11-07 12:30 | User Provision Sync Delayed | minor | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 22:06 | KSAT - Event Loading Issues (US Only) | minor | 18 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-22 10:28 | Increased Delays and Error Rates (US and CA) | minor | 4 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 17:44 | KSAT - Login Issues (US Only) | major | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-18 18:40 | KSAT - Login Issues | none | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 13:41 | KSAT - Loading Issues (US Only) | minor | 6 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 18:33 | KSAT - Increased Error Rates (US Only) | minor | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-07 16:17 | KSAT - Download Center Issues (US Only) | minor | 5 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 15:48 | KSAT - Phishing Campaign and Training Campaign Issues (US Only) | minor | 23 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 01:00 | [Scheduled] KSAT - Planned Maintenance (US Only) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-19 01:00 | [Scheduled] KSAT - Planned Maintenance (US Only) | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-12 11:31 | KSAT - Console Errors - eu.knowbe4.com | none | 10 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 01:00 | [Scheduled] KSAT - Planned Maintenance (CA and EU Only) | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-11 19:29 | KSAT - Learner Experience Loading Issues | minor | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-05 01:01 | [Scheduled] KSAT - Planned Maintenance (CA, DE, and UK) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 01:01 | [Scheduled] Free Tools - Planned Maintenance (US) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 01:00 | [Scheduled] KSAT - Planned Maintenance (US Only) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-29 01:00 | [Scheduled] KSAT - Planned Maintenance (EU Only) | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-28 21:33 | PhishER - PhishML Issues (US Only) | minor | 18 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-28 21:05 | PhishER - PhishRIP Issues | minor | 18 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-27 16:45 | PhishER - Loading Issues (US Only) | minor | 46 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 15:16 | KSAT - Account Settings Issues | minor | 2 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 14:18 | PhishER - Loading Issues (US Only) | minor | 10 hrs, 59 mins | PhishER console has returned to normal operation.PhishER console has returned to normal operation. |
| 2024-08-22 01:00 | [Scheduled] KSAT - Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-22 01:00 | [Scheduled] PhishER - Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |