KnowBe4 Status

Is KnowBe4 down?

Current Status: KnowBe4 is UP

We checked the official KnowBe4 status page for updates 1 min, 51 seconds ago.

Past KnowBe4 Incidents

Source: Official KnowBe4 status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-12 01:00 [Scheduled] KSAT, SecurityCoach and PhishER - Planned Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-10 14:28 Management Console Login Issues
major
2 hrs

This incident has been resolved.This incident has been resolved.

2025-06-05 16:45 KSAT - Loading Issues
major
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2025-06-05 01:01 [Scheduled] Security Coach - Planned Maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-05 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-29 01:01 [Scheduled] Security Coach - Planned Maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-29 01:00 [Scheduled] PasswordIQ - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-27 14:21 Learner Experience Dashboard Not Loading
major
3 hrs, 44 mins

This incident has been resolved.This incident has been resolved.

2025-05-15 01:00 [Scheduled] PasswordIQ - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-13 10:29 PAB Operation Timeout
minor
4 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2025-05-01 01:00 [Scheduled] PasswordIQ - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-30 19:52 KSAT - Pages not loading
minor
1 hr, 11 mins

This incident has been resolved.This incident has been resolved.

2025-04-30 13:39 KSAT - Specific Phishing Campaigns Not Starting
minor
7 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2025-04-28 14:52 New EEC Pro Reports Are Unaccessible
minor
4 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2025-04-24 01:00 [Scheduled] SecurityCoach - Planned Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-17 01:56 Phisher Outage During Maintenance
maintenance
13 hrs, 1 min

We have been closely monitoring PhishER in all regions after last night's maintenance, and we have not identified...

2025-04-17 01:01 [Scheduled] SecurityCoach - Planned Maintenance
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-17 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-03 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-20 03:00 KSAT - Planned Maintenance
none
0 second

Mar 20, 03:00 UTCCompleted - The scheduled maintenance has been completed.Mar 20, 01:00 UTCIn progress - Schedule...

2025-03-19 18:45 KSAT Login Issues
none
0 second

Mar 19, 18:45 UTCResolved - This incident has been resolved.Mar 19, 16:09 UTCMonitoring - We have deployed a fix ...

2025-03-07 12:07 Real-Time Coaching campaigns not sending SecurityTips
none
0 second

Mar 7, 12:07 UTCResolved - This incident has been resolved.Mar 7, 02:20 UTCMonitoring - We’ve implemented a fix...

2025-03-05 19:54 ADI Tokens not being recognized when installing the ADI Sync Tool
none
0 second

Mar 5, 19:54 UTCResolved - This incident has been resolved.Mar 5, 12:53 UTCMonitoring - A fix has been implemen...

2025-03-05 19:51 Training Module Downloads not completing from Modstore and Content Manager
none
0 second

Mar 5, 19:51 UTCResolved - This incident has been resolved.Mar 4, 22:29 UTCMonitoring - A fix has been implemen...

2025-02-27 03:00 Second Chance - Planned Maintenance
none
0 second

Feb 27, 03:00 UTCCompleted - The scheduled maintenance has been completed.Feb 27, 02:00 UTCIn progress - Schedule...

2025-02-14 14:38 PAB - Loading Issues
none
0 second

Feb 14, 14:38 UTCResolved - This incident has been resolved.Feb 13, 20:49 UTCMonitoring - A fix has been implemen...

2025-01-30 13:23 Training campaigns containing policies are not loading
major
2 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 21:52 KSAT - Loading Issues
minor
50 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 16:38 PhishER - PhishRIP Issues
minor
6 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-01-23 02:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-17 21:25 KSAT - AIDA Training Campaign Issues
minor
137 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2025-01-16 17:08 KSAT & Free Tools - EEC Pro Issues
minor
335 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-12-17 04:18 Cannot log into de.knowbe4.com
major
12 hrs

This incident has been resolved.This incident has been resolved.

2024-12-12 02:00 [Scheduled] PhishER - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-04 18:46 KSAT - User Details Errors (EU and US Only)
minor
2 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2024-12-02 15:10 KSAT - Learner Experience Issues (US Only)
minor
6 hrs, 43 mins

This incident has been resolved.This incident has been resolved.

2024-11-19 13:06 KSAT - Login Issues
minor
9 hrs

This incident has been resolved. We've removed code that validates expiration dates for customer SAML/SSO certifi...

2024-11-11 14:33 KSAT - Custom Content Verification Issues
minor
1 hr, 45 mins

This incident has been resolved.This incident has been resolved.

2024-11-11 13:51 KSAT - Leaderboard and Team Dashboard
minor
2 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2024-11-08 18:05 PhishER - Message Ingestion Issues (US Only)
minor
3 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-11-07 12:30 User Provision Sync Delayed
minor
2 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2024-11-05 22:06 KSAT - Event Loading Issues (US Only)
minor
18 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2024-10-22 10:28 Increased Delays and Error Rates (US and CA)
minor
4 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 17:44 KSAT - Login Issues (US Only)
major
1 hr, 16 mins

This incident has been resolved.This incident has been resolved.

2024-10-18 18:40 KSAT - Login Issues
none
53 mins

This incident has been resolved.This incident has been resolved.

2024-10-16 13:41 KSAT - Loading Issues (US Only)
minor
6 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2024-10-15 18:33 KSAT - Increased Error Rates (US Only)
minor
21 mins

This incident has been resolved.This incident has been resolved.

2024-10-07 16:17 KSAT - Download Center Issues (US Only)
minor
5 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2024-10-01 15:48 KSAT - Phishing Campaign and Training Campaign Issues (US Only)
minor
23 hrs, 48 mins

This incident has been resolved.This incident has been resolved.

2024-09-19 01:00 [Scheduled] KSAT - Planned Maintenance (US Only)
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.