Lightstep Status

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Current Status: lightstep is UP

We checked the official lightstep status page for updates 2 mins, 55 seconds ago.

Past lightstep Incidents

Source: Official lightstep status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-10-22 18:14 Log ingest service degradation
none
0 second

Oct 22, 11:14 PDTResolved - This incident has been resolved.Oct 22, 11:00 PDTMonitoring - A fix has been implemen...

2024-09-26 18:36 Arrow Ingestion Traffic Degrading
none
0 second

Sep 26, 11:36 PDTResolved - This incident has been resolved.Sep 26, 10:32 PDTMonitoring - Arrow ingestion is degr...

2024-08-27 17:00 Log ingestion severely degraded for customers using Elastic ingestion endpoint
none
0 second

Aug 27, 10:00 PDTResolved - Log ingestion severely degraded for customers using Elastic ingestion endpoint from a...

2024-06-06 20:02 Degraded spans queries
none
0 second

Jun 6, 13:02 PDTResolved - The incident has been resolved.Jun 6, 03:42 PDTMonitoring - A fix has been implement...

2024-05-21 19:36 Telemetry ingest severely degraded (spans, logs, metrics)
none
0 second

May 21, 12:36 PDTResolved - Ingest of logs, metrics and some spans was severely degraded between 2:05PM EST - 2:4...

2024-05-13 18:05 Telemetry ingest severely degraded (spans, logs, metrics)
none
0 second

May 13, 11:05 PDTResolved - This incident has been resolved.May 13, 10:45 PDTUpdate - We are continuing to monito...

2024-05-07 14:31 High failure rate in metric queries
none
0 second

May 7, 07:31 PDTResolved - This incident has been resolved.May 7, 07:03 PDTMonitoring - A fix has been implemen...

2024-04-12 21:00 Partial span ingestion outage
none
0 second

Apr 12, 14:00 PDTResolved - A subset of customers experienced partial span ingestion outage, starting at 08:45 AM...

2024-03-14 20:53 Degraded log ingestion and partial query results
none
0 second

Mar 14, 13:53 PDTResolved - This incident has been resolved.Mar 14, 13:23 PDTMonitoring - We are seeing log backf...

2024-02-06 02:21 Web UI Maintenance
none
0 second

Feb 5, 18:21 PSTCompleted - The scheduled maintenance has been completed.Feb 5, 18:00 PSTIn progress - Schedule...

2024-01-22 23:41 span ingestion for customers using Cloud Observability operated microsats failing
none
0 second

Jan 22, 15:41 PSTResolved - This incident has been resolved.Jan 22, 14:33 PSTIdentified - The issue has been iden...

2023-09-19 09:01 app.lightstep.com was intermittently unavailable
none
0 second

Sep 19, 02:01 PDTResolved - This incident has been resolved.Sep 18, 13:21 PDTMonitoring - A fix was implemented a...

2023-09-16 01:33 Errors and higher latency on all API endpoints
none
0 second

Sep 15, 18:33 PDTResolved - This incident has been resolved.Sep 15, 12:52 PDTMonitoring - A fix has been implemen...

2023-08-31 11:13 Degraded Service Directory and long time range span queries for some customers.
none
0 second

Aug 31, 04:13 PDTResolved - This incident has been resolved.Aug 30, 12:29 PDTUpdate - We are continuing to work o...

2023-07-26 05:42 Span Query Unavailability and Latency
none
0 second

Jul 25, 22:42 PDTResolved - This incident has been resolved.Jul 25, 11:47 PDTMonitoring - We are currently rollin...

2023-07-17 17:39 Degraded metric query performance
none
0 second

Jul 17, 10:39 PDTResolved - This incident has been resolved.Jul 17, 10:27 PDTMonitoring - A small number of custo...

2023-07-11 12:48 Lightstep experience major issues with web UI, query and ingest.
none
0 second

Jul 11, 05:48 PDTResolved - This incident has been resolved.Jul 10, 22:12 PDTMonitoring - A fix has been implemen...

2023-06-28 16:25 Alert webhook notifications are failing for some customers
none
0 second

Jun 28, 09:25 PDTResolved - This incident has been resolved.Jun 27, 18:26 PDTMonitoring - A fix has been implemen...

2023-06-01 23:35 Webapp is down
none
0 second

Jun 1, 16:35 PDTResolved - This incident has been resolved.Jun 1, 14:17 PDTMonitoring - A fix has been implemen...

2023-05-02 23:44 intermittent UI unavailability issues
none
0 second

May 2, 16:44 PDTResolved - Incident has been resolved.May 2, 15:32 PDTMonitoring - A fix has been implemented a...

2023-04-25 02:45 Alert status in Web UI may display Unknown
none
0 second

Apr 24, 19:45 PDTResolved - This incident has been resolved.Apr 24, 19:14 PDTMonitoring - A fix has been implemen...

2023-04-12 23:11 Intermittent Login and PermissionDenied Issues in the APP
none
0 second

Apr 12, 16:11 PDTResolved - This incident has been resolved.Apr 12, 15:33 PDTMonitoring - The situation is resolv...

2023-03-02 00:12 Email notification delivery impacted
none
0 second

Mar 1, 16:12 PSTResolved - This incident has been resolved. Emails that had previously failed to send will be de...

2023-02-27 21:35 Elevated errors in alerts, API time series queries, dashboards, notebooks
none
0 second

Feb 27, 13:35 PSTResolved - This incident has been resolved.Feb 27, 13:12 PSTMonitoring - A fix has been implemen...

2023-02-23 21:47 Not evaluating unified alerts
none
0 second

Feb 23, 13:47 PSTResolved - This incident has been resolved.Feb 23, 13:05 PSTMonitoring - A mitigation is in plac...

2023-02-16 08:39 Span Ingestion & Trace Assembly Degraded
major
1 hr, 11 mins

All affected systems appear to be returned to a working state.All affected systems appear to be returned to a working state.

2023-01-19 15:18 Alert evaluation delays
critical
2 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2022-12-13 13:56 Failures ingesting Cloudwatch metrics
none
1 hr, 24 mins

This incident has been resolved.This incident has been resolved.

2022-12-08 15:23 Failures ingesting metric points and displaying streams time series data
major
1 hr, 18 mins

This incident has been resolved.This incident has been resolved.

2022-12-01 17:01 Lightstep web application is unavailable
critical
2 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2022-11-17 06:56 web UI is slow to load
minor
6 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2022-10-07 12:41 Lightstep web application is unavailable
critical
12 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 02:45 ingestion errors for certain customers
major
3 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2022-09-07 11:45 Investigating - in App Virtual Agent is inaccessible.
minor
8 hrs, 22 mins

Issue resolved.Issue resolved.

2022-08-01 08:41 Failure to ingest streams data
minor
3 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2022-07-21 12:35 Ingestion and web UI outage
major
1 hr, 27 mins

All components are operational.All components are operational.

2022-07-21 03:15 Failing to ingest some span data
major
1 hr, 26 mins

This incident has been resolved.This incident has been resolved.

2022-06-23 10:19 intermittent gaps in streams data
none
1 hr, 7 mins

We've mitigated the issue and new streams data is being collected as of 10:30 PST. There is a gap from around 9:...

2022-06-15 07:51 Some customers may experience small amounts of missing spans in queries under certain circumstances.
minor
41 mins

All systems are recovering, we are actively monitoring ongoing issues.All systems are recovering, we are actively monitoring ongoing issues.

2022-05-16 12:45 span ingestion experiencing errors for some customers
none
1 hr, 29 mins

This incident has been resolved.This incident has been resolved.

2022-03-16 13:23 Degraded performance for notebook queries
minor
7 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2022-02-04 12:28 Errors Ingesting Span Data
major
4 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2022-02-04 10:39 Errors Ingesting Span Data
minor
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2022-02-01 14:25 Delays receiving data from satellites
major
1 hr, 16 mins

This incident has been resolved.This incident has been resolved.

2022-01-31 13:10 Lightstep is having issues
minor
54 mins

This incident has been resolved.This incident has been resolved.

2022-01-27 09:12 Slack / commands not working
major
1 hr, 34 mins

This incident has been resolved.This incident has been resolved.

2022-01-20 09:58 Lightstep Webapp Down
critical
3 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2022-01-07 07:24 Lightstep Webapp and API Experiencing Issues
major
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2021-12-20 12:31 Errors in Lightstep UI
major
2 hrs, 37 mins

This incident has been resolved.This incident has been resolved.

2021-11-12 08:58 Degraded performance of web application
minor
20 hrs, 50 mins

This incident has been resolved.This incident has been resolved.